• Title/Summary/Keyword: Smart City Service

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AI and Public Services: Focusing on Analytics on Citizens' Perceptions of AI Speaker and Non-Contact Smart City Services in the Era of Post-Corona (AI와 공공서비스: 포스트 코로나 시대 AI 스피커 및 비대면 스마트시티 서비스 시민 인식 분석을 중심으로)

  • Kim, Byoung Joon
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.43-54
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    • 2021
  • Currently, citizens' expectations and concerns on utilizing artificial intelligence (AI) technologies in the public sector are widening with the rapid digital transformation. Furthermore the level of global acceptance on the AI and other intelligent digital technologies is augmenting with the needs of non-face-to-face types of public services more than ever due to the unforeseen and unpredictable pandemic, COVID-19. Thus, this study intended to empirically examine what policy directions for the public should be considered to provide well-designed services as well as to promote the evidence-based public policies in terms of Al speaker technology as a non-contact smart city service. Based on the survey of senior citizens' perceptions on AI (AI Speaker technology), this study conducted structure equation modeling analyses to identify whether technology acceptance models on to the varied dependent variables such as actual use, perception, attitude, and brand royalty. The Results of the empirical analyses showed that AI increased the positive level of citizens' perception, attitude and brand royalty on non-contact public services (smart city services) which are becoming more crucial for developing AI oriented government and providing intelligent public services effectively. In addition, theoretical and practical implications are discussed for understanding the changes of public service in the post-corona.

Value Recognition and Intention to Adopt Smart City Services: A Public Value Management Theory Approach

  • Lee, Seung Ha;Lee, Jung Hoon;Lee, Young Joo
    • Journal of Contemporary Eastern Asia
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    • v.18 no.1
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    • pp.124-152
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    • 2019
  • Smart city, which employs information and communication technology (ICT) to resolve urban problems, is gaining more research attention in the innovation research. However, most previous studies regard citizens as merely passive accepters of the smart city services, focusing on individual private values. The present study aims to expand existing limited perspectives by applying public value management theory. Drawing from the literature review, we developed a dual perspective that a smart city service should encompass: private and public value. Then we set up a causal relationship between the value recognitions and intention to adopt smart city services. We further related antecedent variables to the dual value recognition in terms of citizens' characteristics: prior knowledge, personal innovativeness, and citizenship. Two case subjects among currently operating smart city services in South Korea were selected to empirically investigate our hypothesis. Results confirm the recognition of both public and private value is significantly related to the citizens' personal characteristics and resultant attitude towards acceptance and support for diffusion of the smart city services. This study is expected to provide useful implications for a new angle for the recipient of the smart city services, value orientation of the services, citizen's participation, and method selection for promotion.

Smart City Governance Logic Model Converging Hub-and-spoke Data Management and Blockchain Technology (허브 앤 스포크형 데이터 관리 및 블록체인 기술 융합 스마트도시 거버넌스 로직모델)

  • Choi, Sung-Jin
    • Journal of KIBIM
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    • v.14 no.1
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    • pp.30-38
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    • 2024
  • This study aims to propose a smart city governance logic model that can accommodate more diverse information service systems by mixing hub-and-spoke and blockchain technologies as a data management model. Specifically, the research focuses on deriving the logic of an operating system that can work across smart city planning based on the two data governance technologies. The first step of the logic is the generation and collection of information, which is first divided into information that requires information protection and information that can be shared with the public, and the information that requires privacy is blockchainized, and the shared information is integrated and aggregated in a data hub. The next step is the processing and use of the information, which can actively use the blockchain technology, but for the information that can be shared other than the protected information, the governance logic is built in parallel with the hub-and-spoke type. Next is the logic of the distribution stage, where the key is to establish a service contact point between service providers and beneficiaries. Also, This study proposes the establishment of a one-to-one data exchange relationship between information providers, information consumers, and information processors. Finally, in order to expand and promote citizen participation opportunities through a reasonable compensation system in the operation of smart cities, we developed virtual currency as a local currency and designed an open operation logic of local virtual currency that can operate in the compensation dimension of information.

A Plan to Strengthen the Role of Citizens as Co-Creators of Smart City Services - Focused on the Development of Function Issue Card Technology - (스마트도시서비스 공동창의자로서의 시민 역할 강화 방안 - 기능카드 기법 개발을 중심으로 -)

  • JI, Sang-Tae;PARK, Jun-Ho;PARK, Joung-Woo;NAM, Kwang-Woo
    • Journal of the Korean Association of Geographic Information Studies
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    • v.24 no.2
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    • pp.1-11
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    • 2021
  • Lately, the Korean Government has gradually expanded participation by local residents who are users of the area in the smart city project for the construction of region specialization smart city service (hereinafter called "Smart Service") and the enhancement in the citizen's awareness. However, due to the lack of information on smart service-related technology, there has been a limitation in getting the specific opinion of citizens in the process of designing the Smart Service. In this study, reports made by 4 four local governments which were selected for implementation of 2019 "Smart Town Challenge Projects" were reviewed to diagnose the actualization level of the smart service suggested by citizens through the living lab. The analysis results show that though the smart service plan was established by using diverse design thinking methodology through the living lab, there was a limitation in having citizens design the specific functions of the smart service. So, this study suggests the function issue card technique which can be used by modulating and freely combining four elements such as information collection, processing, supplying method and technique of the smart service and the service contents. This function issue card technique was directly applied to the living lab of the smart city project to verify its effectiveness. It was found that through this technique, citizens can combine the functions and contents of the smart service to materialize smart services at the level of detailed functions. The function issue card technique suggested in this study is expected to contribute to the actualization of opinions for the role of citizens as co-creators in solving local problems in the citizen participation type smart city plan in the future, thus helping the design of the regional specialization smart service.

Study on the Development Direction of a Smart City in Gangwon-do (강원도 스마트시티 발전방향 설정에 관한 연구)

  • Ham, Kwang-Min;Ryu, Jong-Hyun
    • Journal of Environmental Science International
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    • v.30 no.1
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    • pp.11-17
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    • 2021
  • This research was conducted to propose the basic direction of a smart city plan for the satisfaction of residents of Gangwon-do. Initially, the awareness of smart cities among the residents of Gangwon-do was as follows: The response "I have no idea" was 21.7% higher and "I do not know the details, but have heard of it" was 15.1% lower than the awareness among residents across the nation. Based on these results, it was confirmed that awareness was very low despite the government's smartification reinforcement policy. In addition, the residents of Gangwon-do expected that their time would be saved and their living convenience would increase but were worried that their privacy would be invaded and that the conflict between generations would intensify. Thus, it is necessary to develop a plan to enhance the awareness of smart cities, as well as a plan to enhance digital awareness. Second, based on the importance of and satisfaction with the urban problem response system examined among the residents of Gangwon-do, it seems necessary to prioritize improvements in public space control and administrative problem responses involving deteriorated parks/plazas, pedestrian environment, and administrative processing inefficiency and fairness. Additionally, the first prioritization priority of the residents of Gangwon-do was "health/welfare/medical service" (27.7%); the second and third highest priorities were "transportation service" (26.3%) and "environmental service" (19.0%), respectively. In particular, as "transportation service" was highly preferred in the Chuncheon and Wonju regions and "health/welfare/medical service" was highly preferred in the Gangneung, Sokcho, and other southern regions, it was confirmed that the level of urbanization is deeply associated with smart services.

5G Cyber Physical System-based Smart City Service Policy (5G CPS 기반 스마트시티 서비스 정책)

  • Kim, Byung-Woon
    • Informatization Policy
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    • v.27 no.4
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    • pp.67-84
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    • 2020
  • This study proposes a smart city service revitalization policy based on communication facility infrastructure in 5G CPS - the core of the 4th industrial revolution, R&D, and related legislations. The 5G CPS is a converged form of ICT technologies, communications facilities, and physical systems. In this study, we propose methods of creating new services for the smart city domain based on communication facilities and the cloud platform in 5G CPS - first, by improving the communication methods classification system based on the facility scale; second, by establishing the national telecommunication facility infrastructure and making long-term investment; third, by reorganizing the Smart City Act aimed at activating new services; and lastly, by expanding the national data analytics R&D and policy support.

oneM2M standard based smart city data model support and FIWARE NGSI interworking (oneM2M 표준 기반 스마트시티 데이터 모델 지원 및 FIWARE NGSI 연동)

  • Jeong, SeungMyeong;Lee, Jiho;Kim, Jaeho
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2018.10a
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    • pp.116-118
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    • 2018
  • This paper introduces oneM2M global IoT standard middleware platform based smart city service data model support and FIWARENGSI interworking for Orion Broker. Also, service data models implementation using flexContainer resource types and FIWARENGSI interworking using the Interworking Framework (TS-0033) from oneM2M Release 3 are also illustrated. In this system, data model element level access (e.g. for subscription/notification feature) is enabled, which is enhancement compared to contentInstance resource type before, and service agnostic FIWARE NGSI interworking is provided over the Interworking Framework for smart city platform data interworking.

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Reference Model for the Service of Smart City Platform through Case Study (사례 연구를 통한 스마트 시티 플랫폼의 서비스를 위한 참조 모델)

  • Kim, Young Soo;Mun, Hyung-Jin
    • Journal of Digital Convergence
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    • v.19 no.8
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    • pp.241-247
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    • 2021
  • As a way to solve the side effects of urban development, a smart city with information and communication technology converges in the city is being built. For this, a smart city platform should support the development and integration of smart city services. Therefore, the underlying technology and the functional and non-functional requirements that the smart platform must support were analyzed. As a result of this, we classified the Internet of Things, cloud computing, big data and cyber-physical systems into four categories as the underlying technologies supported by the smart city platform, and derived the functional and non-functional requirements that can be implemented and the reference model of the smart city platform. The reference model of the smart city platform is used for decision-making on investment in infrastructure technology and the development scope of services according to functional or non-functional requirements to solve specific city problems for city managers. It provides platform developers with guidelines to identify and determine the functional and non-functional requirements and implementation technologies of software platforms for building smart cities.

A Study on the Connectivity between the Smart City Comprehensive Plan and Smart City Planning Using the Social Network Analysis - Focusing on Gwangmyeong and Chuncheon Smart City Services (사회연결망 분석을 활용한 스마트도시종합계획과 스마트도시계획간 연결성 연구 - 광명시와 춘천시의 스마트도시 서비스를 중심으로)

  • Kim, Hong Gwang;Yi, Mi Sook
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.36 no.6
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    • pp.601-609
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    • 2018
  • The Smart City Plan specifies that it should reflect the content of the Smart City Comprehensive Plan, which is the upper plan while presenting the basic direction, promotion strategy, service establishment and operation plans of a smart city construction project. However, there are not enough empirical studies on whether plan contents are systematically established according to smart city planning hierarchy. In this study, we are to use the social network analysis to find out the local government's smart city plan is actually highly connected to the Smart City Comprehensive Plan, a master plan at national level. To this end, we conducted a social network analysis on Gwangmyeong and Chuncheon, which were recently approved for smart city planning. First, 108 keywords were derived from the 2nd Smart City Comprehensive Plan, and the connectivity between these keywords and Smart City Planning was analyzed. The results of the social network analysis showed that the total connections of Smart City Planning in Gwangmyeong was 371, which was higher than 307 in Chuncheon, and the average degree of connection per keyword and network density were also higher in the Gwangmyeong Smart City Planning than the Chuncheon Smart City Planning. The results of the study showed that the Smart City Planning actually had a high connectivity with the Smart City Comprehensive Plan, and the keywords with high connection centrality were different for each local government. The result of this study can be used as a basis for judging whether there is a high correlation between plans.

A Study on the Development of a Full-Cycle Smart City Living Lab Model (전주기형 스마트시티 리빙랩 모델 개발 연구)

  • Park, Jun-Ho;Park, Jeong-Woo;Nam, Kwang-Woo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.5
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    • pp.162-170
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    • 2021
  • The Smart City Living Lab is becoming important as a local innovation platform to develop urban solutions. In January 2018, the 4th industrial innovation committee, which was a direct subordinate from the president, empathized citizens' participation and their roles within the Smart City [Urban Innovation and Future Growth Engine-Creating Smart City Strategy]. This was the starting point of the living lab. The central government and local governments have been promoting various types of living labs to encourage citizens to participate. On the other hand, due to the lack of systematic concepts and theories for practicing and structuring living labs, the practice is not performed well. This study aimed to develop systematic approaches and implementation methods of the public-led Smart City Living Lab. The Full-cycle Smart City living Lab model was designed by integrating smart city living lab work processes, as suggested in the standards of the national land plan, double design diamond framework, which is a type of innovative design methodology, and design thinking process. The entire cycle Smart City living lab model requires four components to practice the living lab, such as framework, module, process, and methodologies. In the future, this model is expected to be incorporated in the Smart City Living Lab.