Journal of the Korean Association of Geographic Information Studies (한국지리정보학회지)

The Korean Association of Geographic Information Studies (한국지리정보학회)
권호 표지
DOI QR코드

DOI QR Code

A Plan to Strengthen the Role of Citizens as Co-Creators of Smart City Services - Focused on the Development of Function Issue Card Technology -

스마트도시서비스 공동창의자로서의 시민 역할 강화 방안 - 기능카드 기법 개발을 중심으로 -

  • JI, Sang-Tae (Dept. of Civil, Environmental and Urban Engineering, Kyungsung University) ;
  • PARK, Jun-Ho (Dept. of Civil, Environmental and Urban Engineering, Kyungsung University) ;
  • PARK, Joung-Woo (Industry-University Collaboration Foundation, Kyungsung University) ;
  • NAM, Kwang-Woo (Dept. of Urban Engineering, Kyungsung University)
  • 지상태 (경성대학교 건설환경도시공학과) ;
  • 박준호 (경성대학교 건설환경도시공학과) ;
  • 박정우 (경성대학교 산학협력단) ;
  • 남광우 (경성대학교 도시공학과)
  • Received : 2021.05.03
  • Accepted : 2021.05.17
  • Published : 2021.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

Lately, the Korean Government has gradually expanded participation by local residents who are users of the area in the smart city project for the construction of region specialization smart city service (hereinafter called "Smart Service") and the enhancement in the citizen's awareness. However, due to the lack of information on smart service-related technology, there has been a limitation in getting the specific opinion of citizens in the process of designing the Smart Service. In this study, reports made by 4 four local governments which were selected for implementation of 2019 "Smart Town Challenge Projects" were reviewed to diagnose the actualization level of the smart service suggested by citizens through the living lab. The analysis results show that though the smart service plan was established by using diverse design thinking methodology through the living lab, there was a limitation in having citizens design the specific functions of the smart service. So, this study suggests the function issue card technique which can be used by modulating and freely combining four elements such as information collection, processing, supplying method and technique of the smart service and the service contents. This function issue card technique was directly applied to the living lab of the smart city project to verify its effectiveness. It was found that through this technique, citizens can combine the functions and contents of the smart service to materialize smart services at the level of detailed functions. The function issue card technique suggested in this study is expected to contribute to the actualization of opinions for the role of citizens as co-creators in solving local problems in the citizen participation type smart city plan in the future, thus helping the design of the regional specialization smart service.

최근 정부는 지역특화형 스마트도시서비스(이하 스마트서비스)의 구축과 시민 체감도 향상을 위해 스마트도시사업에 지역의 사용자인 시민들의 참여를 점차 확대해가고 있다. 하지만, 스마트서비스 관련 기술에 대한 정보 부족으로 스마트서비스 구상 과정에서 시민들로부터 구체적인 수준의 의견을 도출하기에는 한계가 있었다. 이에 본 연구는 2019년 '스마트타운 챌린지 사업'으로 선정된 지자체 4곳의 보고서를 검토하여 리빙랩을 통해 스마트서비스에 대해 시민 의견의 구체화 수준을 진단하였다. 분석 결과, 리빙랩과정에서 다양한 디자인사고기법을 활용하여 스마트서비스 계획수립에 참여하였지만, 시민이 스마트서비스의 구체적인 기능을 구상하는 단계에 이르기는 한계가 있었다. 이에 본 연구에서는 스마트서비스의 정보수집, 가공, 제공 방법, 기술 등 4가지 요소와 서비스의 콘텐츠 등을 모듈한 후 이를 자유롭게 조합하여 활용 가능한 기능카드 기법을 제시하였다. 이렇게 개발된 기능카드 기법은 효과성 검증을 위해 실제 진행 중인 스마트도시사업에 적용하여 보았다. 이를 통해 기능카드가 시민들이 스마트서비스의 기능과 콘텐츠를 조합하여 상세 기능 수준으로 스마트서비스를 구체화 할 수 있도록 도움을 주고 있음을 확인하였다. 본 연구에서 제시한 기능카드 기법은 시민참여형 스마트도시 계획에서 시민들이 지역 문제해결을 위한 의견을 구체화하여 지역특화 스마트서비스를 구상하는 공동창의자로서의 역할을 수행하는데 기여할 것으로 기대한다.

Keywords

Acknowledgement

이 연구는 2018년도 정부(교육부)의 재원으로 한국연구재단의 지원을 받아 수행된 기초연구사업임(No. 2018R1D1A1B07049367)

References

  1. Chang. H.J. 2020. A study on the procedure of using big data to solve smart city problems based on citizens' needs and paricipation. The Journal of Korea Institute of Information, Electronics, and Communication Technology 13(2):102-112 https://doi.org/10.17661/JKIIECT.2020.13.2.102
  2. Choi. H.J. 2020. Discovering public services by applying'living lab'based on design thinking. Klid 124:6-9
  3. Choi. M.J., Lee. S.H., Jo. S.S., Jung.Y.J., and Jo. S.W. 2020. The living lab model of smart city based on citizen participation. The Korea Contents Society. 20(4):284-294
  4. Kim. M.S. 2021. A study on the design of public service for children's traffic safety smart city with living lab. Brand Design Association of Korea. 19(1):223-232
  5. Kim. S.Y. 2016. A study on design thinking methods and how to apply Them at work effectively. The Treatise on The Plastic Media 19(1):51-58
  6. Koh. E.H. 2020. A study on the development of entrepreneurial mindset frame from the perspective of design thinking : focused on a college students. PH.D. Thesis, Univ. of Hongik, Seoul, Korea. 8-11pp
  7. Kris. S., and Ellen V.B. 2017. The defining characteristics of urban living labs. Technology Innovation Management Review 7(7):21-33. https://doi.org/10.22215/timreview1088
  8. Nigel. C. 2011. design thinking: understanding how desingers think and work. Berg Publishers. pp3-30.
  9. Park. M.K., and Kim. G.S. 2018. STEAM educational research for developing personality(cultivation of human nature) using design thinking. Journal of Cultural Product & Design. 55:197-205 https://doi.org/10.18555/kicpd.2018.55.18
  10. Park. J.H., Park. J.W., and Nam. K.W. 2019. A study on the activation of citizen participation through living lab. Journal of the Korean Regional Science Association 35(3):33-44 https://doi.org/10.22669/KRSA.2019.35.3.033
  11. Simon. Herbert. A. 1969. The sciences of the artificial. MIT Press Publishers. pp20-24.
  12. Son H.I., and Chung. J.H. 2020. Proposal o f a financial service employee journey m ap through a case study of the service d esign thinking methodology. Journal of In dustrial Design Studies 14(2):117-127
  13. Yang. S.G., and Han. I.G. 2021. Design thinking: case studies and implementation methodology. Korea Business Review 25(1):79-104 https://doi.org/10.17287/kbr.2021.25.1.79