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http://dx.doi.org/10.11108/kagis.2021.24.2.001

A Plan to Strengthen the Role of Citizens as Co-Creators of Smart City Services - Focused on the Development of Function Issue Card Technology -  

JI, Sang-Tae (Dept. of Civil, Environmental and Urban Engineering, Kyungsung University)
PARK, Jun-Ho (Dept. of Civil, Environmental and Urban Engineering, Kyungsung University)
PARK, Joung-Woo (Industry-University Collaboration Foundation, Kyungsung University)
NAM, Kwang-Woo (Dept. of Urban Engineering, Kyungsung University)
Publication Information
Journal of the Korean Association of Geographic Information Studies / v.24, no.2, 2021 , pp. 1-11 More about this Journal
Abstract
Lately, the Korean Government has gradually expanded participation by local residents who are users of the area in the smart city project for the construction of region specialization smart city service (hereinafter called "Smart Service") and the enhancement in the citizen's awareness. However, due to the lack of information on smart service-related technology, there has been a limitation in getting the specific opinion of citizens in the process of designing the Smart Service. In this study, reports made by 4 four local governments which were selected for implementation of 2019 "Smart Town Challenge Projects" were reviewed to diagnose the actualization level of the smart service suggested by citizens through the living lab. The analysis results show that though the smart service plan was established by using diverse design thinking methodology through the living lab, there was a limitation in having citizens design the specific functions of the smart service. So, this study suggests the function issue card technique which can be used by modulating and freely combining four elements such as information collection, processing, supplying method and technique of the smart service and the service contents. This function issue card technique was directly applied to the living lab of the smart city project to verify its effectiveness. It was found that through this technique, citizens can combine the functions and contents of the smart service to materialize smart services at the level of detailed functions. The function issue card technique suggested in this study is expected to contribute to the actualization of opinions for the role of citizens as co-creators in solving local problems in the citizen participation type smart city plan in the future, thus helping the design of the regional specialization smart service.
Keywords
Smart City Service; Regional Specialization; Citizen Participation; Function Issue Card; Co-Creator; Design Thinking methodology;
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