• Journal of the Korea Safety Management & Science
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• v.7 no.3
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• pp.121-135
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• 2005

The TOC and Six Sigma are the most attention-getting concepts for managing manufacturing companies. Using the ideas and methods of the TOC, companies can achieve a large reduction of work-in-process and finished good inventories, significant improvement in scheduling performance, and substantial earnings increase. The six sigma approach derives the overall process of selecting the right project based on their potential to improve performance metrics and selecting and training the right people to get the business results. These two concepts have different backgrounds and different viewpoints for production systems. so, if the two concepts integrate each other, the synergy effects to innovate production systems can be expected. The purpose of this paper suggest that integration strategy between Six Sigma and TOC for profit maximization.

• Journal of the Korea Safety Management & Science
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• v.14 no.1
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• pp.179-187
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• 2012

This paper presents a six sigma application case study for an automobile PCSV manufacturing process using rolled throughput yield improvement activity. Hidden factor and first yield concept is introduced and DMAIC procedure is implemented to maximize the first pass yield. The result of the six sigma project amounts to the reduction of failure cost of 0.1 billion won per year in the PCSV manufacturing process. This paper can benefit six sigma practitioners in some ways.

• Journal of the Korea Safety Management & Science
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• v.15 no.1
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• pp.293-301
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• 2013

The purpose of this study is to introduce the limit of previously used six sigma quality process evaluation metrics, $Z_{st}$ and $P_{pk}$, and a solution to overcome this drawback by using a metric based on performance evaluation of Z-factor quality innovation. Case analysis on projects from national six sigma contest from 2011 to 2012 is performed and literature review on new drug development HTS (High Throughput Screening) is used to propose innovative performance evaluation metrics. This research shows that experimental study on six sigma evaluation metric, $Z_{st}$ and $P_{pk}$, have no significance difference between industrial type (Manufacturing, Semi-Public Institute, Public Institute) and CTQ type (Product Technology Type CTQ, Process Technology Type CTQ). Following discovery characterize this quality improvement as fixed target type project. As newly developed moving target type of quality innovation performance metric Z-Factor is used for evaluating experimental study, hypothetical analysis suggests that $Z_{st}$ and $P_{pk}$ share different relationship or even show reciprocal relationship. Constraints of the study are relatively small sample size of only 37 projects from past 2 years and conflict on having interview and communication with six sigma quality practitioner for qualitative experimental study. Both moving target type six sigma innovation project and fixed target type improvement project or quality circle enables efficient ways for a better understanding and quality practitioner use by applying quality innovation performance metric. Downside of fixed target type quality performance evaluation metric, $Z_{st}$ and $P_{pk}$, is presented through experimental study. In contrast, advantage of this study is that high throughput requiring product technology, process technology and quantum leap typed innovation effect is evaluated based on precision and accuracy and Z-Factor that enables relative comparison between enterprises is proposed and implemented.

• Journal of Korean Society for Quality Management
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• v.44 no.3
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• pp.639-648
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• 2016

Purpose: Existing precedent studies include success factors of individual management innovation activities constantly. However, those studies have limitations about the common key success factors of individual management innovation activities. Methods: For this study, we investigate the key success factors using literature research of the most typical management innovation activities adopted and implemented by many companies in Korea, such as 6sigma, TQM, Lean 6sigma, ERP, TPM, BPR, Project Management, System Engineering. Factors emerging repeatedly was combined into common factors and inherent factors that are necessary for the success of individual management innovation activities are designated to essential factors. Results: 'Essential factors for Six Sigma' consist of 5 items. Black belt operating system, personnel management system linkage, the correct management of the data, perform improvement projects associated with financial performance financial result, linked to financial performance improvement project, project progress management. 'Essential factors of TQM' are arranged 4 items. Quality team's independence and role, goal-setting, Quality Information System, corporate's philosophy of quality first. 'Essential factors of Lean Six Sigma' are the selection of value stream which is based on the customer needs and the value creation and identify the project based on the selected value in the company. 'Essential factors of ERP' are investigated 6 items. Ongoing system maintenance and upgrades, the measurement and support of user satisfaction, the operating systems and the policies for the maintenance, IT infrastructure, change adaption condition monitoring, focusing on improving business performance. 'Essential factors for TPM' are arranged 4 items. Motivated and energetic Bottom-Up, CEO's recognition of the importance facility management, long-term perspective of necessity and ongoing patience. 'Essential factors for BPR' are the pursuit of change process and the staff's sense of crisis management. 'Essential factors for Project Management' are the strategy that reduce the risk management skills through risk management and the understanding and organized management for the project participant's needs. 'Essential factors for System Engineering' consist of 2 items. The first is the design for the best balanced system with pre-analysis about the compromise the cost, schedule and the performance. The second is the analysis of large problem into small problems which can solved. We have found the solution considering components of the interface through the systematic perspective. Conclusion: Common factors and essential factors presented in this study will properly help to introduce the individual management innovation activities for the each business sector and implement management innovation. After this study, new literature research that reflect new studies should accomplish steadily.

• Proceedings of the Safety Management and Science Conference
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• 2008.11a
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• pp.57-68
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• 2008

Since six sigma program was first introduced in late 1990's, it has been evolved in Korea. The number of six sigma adopting company are getting increased and diversify manufacturing, service, government. In these days, the rapid innovation of internet technology change the media industry's game rule. This paper is concerned with a six sigma applications to internet media portal service company. The main focus of this study is to introduce an empirical case study on the implementation of DMAIC procedures for internet media portal service company.

• Journal of Information Technology Applications and Management
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• v.14 no.3
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• pp.1-14
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• 2007

Recently. interests in IT Service Management (ITSM) are increasing internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to institutionalize it as a culture of the organization through effective change management. One of the most promising approach of effective change management is a Six Sigma technique. In this study, we analyze a success case in which 6 Sigma was applied to Service Desk function which is one of the most important functions of ITSM. Through the analyses, this study aims to propose a feasible and specific approach to institutionalize ITSM. To accomplish the objective. the study analyzed specific methods of application of 6 Sigma to ITSM. performance of the project and future directions based on interview and project document/deliverable review. This study could not provide detailed performance measures due to lack of previous research on this topic and difficulty of obtaining quantitative data. However. this study has contributed to proposing a direction to institutionalize ITSM in organizations by analyzing a feasibility of 6 Sigma in implementing ITSM.

• Korean Journal of Construction Engineering and Management
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• v.6 no.4 s.26
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• pp.133-141
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• 2005

The object of this study is to present performance by applying six sigma quality management to a construction company. The research method involves to investigate and analyze data regarding six sigma projects in S construction company and a questionnaire survey from the personnel of the S construction company. The results of this study are as follows 1) S construction company utilized the six sigma quality management for 258 projects during the years of 2003 and 2004 and this bring the effect of cost reduction for quality. Moreover, before using the six sigma quality management, the average level of sigma in this company was around 2.8, after using this, the level increased to 3.6. Particularly, the construction management part, the level increased from 1.3 to 2.6.2) respondents recognize that quality management costs by applying six sigma is reduced. but there is only a little operational efficiency because it is In the early stage of applying six sigma quality management.

• Journal of Korean Society for Quality Management
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• v.33 no.2
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• pp.74-86
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• 2005

The project objectives, called critical-to-quality (CTQs) in six sigma, should be defined to faithfully reflect the customer requirements. The identification of such a set of CTQs, which is currently done using brainstorming in practice, is a challenging task. Notwithstanding the rapid growth of the six sigma literature, development of a systematic procedure for identifying CTQs has scarcely been addressed. This paper proposes a systematic method for generating CTQ candidates based on the given voice of the customer in the DFSS/C (Design for Six Sigma / Commercial) context. By providing a step-by-step procedure, the proposed method ensures that all the important CTQ candidates are identified and subjective judgments are minimally required. Hence, the shortcomings associated with the existing practice based on brainstorming can be effectively overcome. The unique characteristics of the proposed method are also demonstrated via a case study.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.05a
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• pp.487-493
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• 2004

This paper consider a six sigma project for improving the TIP life time in a spot welding process. The project follows a disciplined process of five phases: define, measure, analyze, improve, and control. A process map is used to identify process input and output variables. Nine key process input variables are selected by using C&E matrix and FMEA, and finally four vital few input variables are selected from analyze phase. The optimum process conditions of the four vital few input variables are jointly obtained by maximizing TIP life time using DOE.

• Journal of Korean Society for Quality Management
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• v.27 no.1
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• pp.211-222
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• 1999

6 Sigma is defined as the state of "defect free quality" with only 3.4 defective, goods out of 1 million. Samsung Display Device(SDD) was quick to embark on a new way of quality innovation. The goals of 6 Sigma campaign are established on the foundation of customer satisfaction such as quality, cost and service. Production field of SDD has a special 6 Sigma campaign, SQM(Standard Quality Management). Quality qualification system is introduced and implemented with strong reinforcement. C-S-I(Chart-Solve-Implement) model which was made by Dr. Bajaria(1991) is adopted for the project. All the workers of company will be encouraged to participate in the drive.