• Title/Summary/Keyword: Shop culture

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A Coffee Shop's Relationship to Customer Trust, Commitment, and Shop Loyalty (커피전문점의 관계특성요인이 신뢰, 몰입, 점포충성도에 미치는 영향)

  • Kim, Ji-Eung;Jeong, Se-Hoon
    • Journal of the Korean Society of Food Culture
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    • v.26 no.2
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    • pp.159-169
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    • 2011
  • We suggested specific and practical marketing strategies to coffee shop managers and customers to create a symbiotic relationship. The coffee shop's relationship to reliability, commitment, and shop loyalty was analyzed thoroughly. The samples for this study were 393 coffee shop customers in Seoul. The results showed that customer reliability about coffee shops improved as reputation, customer orientation, specialty, and tie increased, but reliability was reduced as the size of the coffee shop became larger. Communication did not significantly affect reliability. Second, customer reliability positively affected commitment, so commitment increased as customer reliability increased. Third, customer reliability positively affected shop loyalty, so shop loyalty increased as customer reliability increased. Fourth, customer commitment positively affected shop loyalty, so shop loyalty increased as customer commitment increased.

Effect of Coffee Shop's Desert Menu Quality on Shop Choice and Revisit Frequency (커피전문점의 디저트 메뉴품질이 점포선택과 재방문에 미치는 영향)

  • Kim, Ji-Eung
    • Journal of the Korean Society of Food Culture
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    • v.27 no.2
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    • pp.95-104
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    • 2012
  • The purpose of this study was to develop definite and practical marketing strategies for coffee shop managers or preliminary founders through empirical analysis of the effects of desert menu quality characteristics a mainstay of coffee shop-on store choice and revisit frequency. The results of this study are summarized as follows. The results showed that the menu quality characteristics taste, price, hygienic conditions, and health had significant effects on store choice and repurchase frequency through customer satisfaction, whereas originality was rejected due to the lack of menu originality. Both shop choice and repurchase frequency through customer satisfaction were also significant. This suggests that there is a need for the development of a diverse desert menu to increase competitiveness, creation of new customers, and regular customer management.

The Advent of the 19th Century American Mechanical Engineers: A Reinterpretation (19세기 미국 기계 엔지니어 집단의 양성과정의 재해석)

  • Lee, Kwan-Soo
    • Journal of Engineering Education Research
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    • v.14 no.5
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    • pp.37-45
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    • 2011
  • This paper suggests a reinterpretation on Calvert's thesis of the conflict between "shop culture" and "school culture". Robert H. Thurston, who Calvert portraited as the proponent of school culture, was a man from shop culture and the shop culuture's old boy network was essential for Thurston's many achievements as an engineer and educater. This reinterpretation based on the narrowing the scope of the American mechanical engineers in the 19th century into those who shared and inherited the social recognition as the leading machinists from the social upper strata machinist such as the Stevens via machine tool makers of the mid century.

Relationships of sensibility image of mannequin and apparel shop

  • Choi, Mi-Hwa;Yoh, Eunah
    • The Research Journal of the Costume Culture
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    • v.22 no.6
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    • pp.955-964
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    • 2014
  • This study is to explore the relationships between sensibility images of mannequins and apparel shops. A total of 113 consumers participated in experiments with photo stimuli of 2 mannequin types (realistic and semi-abstract mannequins) and 4 brand shops of women's casual wear. In results, luxurious, chic, strong, sexy, and young images were more strongly perceived from realistic mannequins than semi-abstract mannequins whereas simple and soft images were more strongly perceived from semi-abstract mannequins than realistic mannequins. Shops using realistic mannequins indicated strong images whereas shops using semi-abstract mannequins presented soft, comfortable, and feminine images. In the correlation analysis, luxurious, chic, strong, and young images of realistic mannequins were consistent with shop images using realistic mannequins. Also, luxurious, chic, soft, comfortable, and feminine images of semi-abstract mannequins were consistent with shop images using semi-abstract mannequins. In order to clearly communicate brand concepts with consumers, mannequin that is a key element of visual merchandising in the apparel shop, should be carefully selected, considering the accordance with shop image.

IPA Analysis according to the Attributes of the Franchise Coffee Shop Selection of College Students in Busan (부산지역 대학생의 프랜차이즈 커피전문점 선택속성에 따른 IPA분석)

  • Kim, Kyung-Hee
    • Journal of the Korean Society of Food Culture
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    • v.28 no.2
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    • pp.195-203
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    • 2013
  • The aim of this study was to provide strategic implications for the coffee market in which competition got severer through IPA analysis based on the attributes of selection of a specialized franchise coffee shop. The results of a positive analysis conducted with undergraduates in their twenties were as follows: According to the evaluation of the importance of the attributes of selection of a specialized coffee shop, the most important were 'cleanliness and hygienic facilities inside the shop (6.09)' and 'taste and quality of the menu (coffee) (6.09)'. According to the performance analysis, those showing the highest performance were 'brand image (4.92)' and 'cleanliness and hygienic facilities inside the shop (4.92)'. According to the result of IPA analysis, what customers regarded as being the most important were 'taste and quality of the menu (coffee)', 'kindness of the staff', and 'cleanliness and hygienic facilities inside the shop', and, in fact, they showed great performances as well. However, 'price of the menu (coffee)' was regarded as being important but did not indicate a great performance; therefore, they showed dissatisfaction with it. Although they did not think 'environment around the shop', 'brand image', 'brand recognition' or 'interior size and scale of the shop' were important, the attributes did not appear to show great performances. Therefore, we need constant maintenance strate gies regarding the fact that consumers are considered to be very important for evaluation, and should make efforts to change the price in advance.

Effects of Coffee Shop Brand Attributes and Price Fairness on the Purchasing Behavior - Focus on the Case of Coffee Shop A - (커피전문점의 브랜드 속성과 가격공정성이 구매행동에 미치는 영향 - A 커피전문점을 대상으로 -)

  • Choi, Mi Sun;Jung, Ju Hee;Kim, Ye Young
    • Journal of the Korean Society of Food Culture
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    • v.32 no.6
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    • pp.549-557
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    • 2017
  • As many companies are performing brand management as a marketing strategy to establish long-term relationships with their customers, consumers decide the actual purchasing behavior by understanding the brand attributes of the relevant company based on an evaluation standard of the products. This paper provides the basic data for improving the competitiveness of the coffee shop market continuously, and analyzes the influential relationships between each variable by limiting the brand attributes of the coffee shop and the price fairness factor that would be expected to affect the consumers' purchasing behavior as the cause variables. The results showed that the-out of brand attribute factors of the coffee shop, the brand awareness and perceived quality had significant effects on the price fairness while the influence of the shop image on the price fairness was not verified. In addition, all the brand awareness, shop image, and perceived quality had significant effects on the purchasing behavior while the statistical significance between price fairness and purchasing behavior was verified. The rationality of the price presented by the coffee shop could be judged depending on the quality perceived by the consumers. Similarly, once consumers classified the propriety of price and then perceived that a suitable price had been set up regarding the quality and service provided by the coffee shop, it was highly possible for them to include it in their actual purchasing behavior, despite the higher price than other brands'. Further research on the psychological variables affecting the purchasing behavior by securing more diverse consumers to understand their purchasing behavior for a wide range of research subjects and the generalization of research results, will provide useful data for establishing marketing measures necessary to form strong relationships between consumers and brand in the currently-saturated coffee shop market.

The impact of the experience marketing satisfaction with fashion lifestyle shops on purchase intention and loyalty (패션 라이프스타일 숍의 체험마케팅 만족도가 구매 의도 및 충성도에 미치는 영향)

  • Kim, Min-kyung;Yu, Jihun
    • The Research Journal of the Costume Culture
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    • v.27 no.2
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    • pp.109-122
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    • 2019
  • With the greater importance of lifestyle shops and experience marketing, research is needed for the effective experience marketing of lifestyle shops by fashion product type. This study establishes effective and differentiated experience marketing strategies for fashion lifestyle shops by examining the effect of the experience marketing satisfaction with lifestyle shops on purchase intention and loyalty. This study categorizes lifestyle shops by fashion product types into a suit-oriented lifestyle shop, a casual/leisure/sportswear-oriented lifestyle shop and a home fashion lifestyle shop, Then a survey was conducted on participants who had visited lifestyle shop. As an analysis method, factor analysis, reliability analysis and regression analysis were conducted. In this study, we identified the experience marketing factors of fashion lifestyle shops. This study found that the satisfaction from experience marketing factors of fashion lifestyle shops by fashion product types affected purchase intention and loyalty differently. Considering the results of this study, it will be able to increase not only purchase intention and loyalty but also brand sustainability by establishing, applying, and executing a differentiated strategy considering the detailed factors of experience marketing for each fashion product type when planning and operating a fashion lifestyle shop. Through this study, effective marketing of fashion lifestyle shops by fashion product type will be implemented.

A plan for a renewal design of an inner shop at a department store (대형백화점의 B 브랜드 리뉴얼 계획안)

  • Kim, Hye-Ja
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2005.10a
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    • pp.221-222
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    • 2005
  • Nowadays, the consuming society, the quality of wideness is increasing as the economic life level increases. Modern's any of large department stores, playing a very important role in the middle of our consuming culture, is creating a new life culture and life patterns including producing a new consuming value, too. This is a plan for a renewal design of an inner shop at a department store for brand launching in Seoul, which was planed to escape from the brand's own cold color to show up the product's color using indirect illumination. It was also considered clients' path lines who may keep at a distance to come into an expensive brand's store by designing the whole area as a show room, so there a window display and a harmony with the products let the shop be well functionalized.

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A Study on Clothing Purchasing Behavior and Value of College Students (대학생의 가치관과 의복구매행동에 관한 연구)

  • 한명숙;정미혜
    • The Research Journal of the Costume Culture
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    • v.8 no.4
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    • pp.602-610
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    • 2000
  • The purposes of this study was to examine the college students'value and the status of their clothing purchasing behavior, and to compare the correlation between both of them. The questions were centered on 511 students who are attending the universities in Seoul. The results of this study were as follows. First, most students have higher value on politics, economy, and theory in the order listed. Male-students were interested in theory, while female-students were more interested in politics. Second, when they purchase their clothes, the factor of decision was based on design and their observation was another important factor. As for selecting shops, they considered the product as the most important factor and then the service & transportation. Third, I inspected the correlation between their value & the status of their clothing purchasing behavior. The students with lower theoretical value considered the quality as a purchasing factor, and the service as a purchasing factor, common shop as a purchasing shop, adn the convenient transportation system as a factor of selecting a shop.

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Effect of Emotional-Utilitarian Motivation on Coffee Shop Selection Attribution (커피전문점 이용고객의 감정적-유용적 이용동기가 커피전문점 선택속성에 미치는 영향)

  • Oh, Seo Kyung;Yoon, Hyo Sil;Yoon, Hye Hyun
    • Journal of the Korean Society of Food Culture
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    • v.32 no.2
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    • pp.111-117
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    • 2017
  • The purpose of this study was to investigate the effects of emotional-utilitarian motivation on coffee shop selection attribution. Based on a total of 276 samples obtained from empirical research, the results of the survey were analyzed by using SPSS 22.0. The results of this study were as follows. Firstly, the results of exploratory factor analysis of coffee shop selection attribution emphasized service, coffee quality, diversity of menu, atmosphere, convenience, and price. Secondly, the customers showed higher emotional motivation than utilitarian motivation. Thirdly, emotional motivation had a significant effect on perception of 'service', 'coffee quality', and 'atmosphere'. On the other hand, utilitarian motivation had a significant effect on 'service', 'diversity of menu', 'convenience', and 'price'.