• Title/Summary/Keyword: Service supply chain management

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The Development of The Integrated Inventory Management System using SCM and Intranet (SCM(Supply Chain Management)과 Intranet을 이용한 통합재고관리시스템(IIMS)의 개발)

  • 부민호;박윤선
    • The Journal of Society for e-Business Studies
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    • v.3 no.2
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    • pp.203-217
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    • 1998
  • Supply chain management is defined as "an integrative philosophy to manage the total flow of a distribution channel from the supplier to the ultimate user". There are many differences between traditional systems and supply chain management systems, There are so many advantages applying SCM concept in inventory management field from the viewpoint of information sharing. While each firm try to optimize the inventory individually in traditional systems, SCM focus on optimizing the channel-wide-inventory making effort to reduce the inventory interrelatedly, The more complex your network of suppliers, manufacturers, and distributors, the more you are likely to gain operational efficiencies by attending on inventory management. The inventory stockpiles at the various sites, including both incoming materials and finished products, have complex interrelationships. Efficient and effective management of inventory throughout the supply chain significantly improves the ultimate service provided to the customer. The purpose of this thesis is to develop the integrated inventory management system for the control of channel-wide inventory on the intranet by applying SCM concept.

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Effective Demand Selection Scheme for Satisfying Target Service Level in a Supply Chain (공급망의 목표 서비스 수준 만족을 위한 효과적인 수요선택 방안)

  • Park, Gi-Tae;Kwon, Ick-Hyun
    • Journal of the Korea Safety Management & Science
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    • v.11 no.1
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    • pp.205-211
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    • 2009
  • In reality, distribution planning for a supply chain is established using a certain probabilistic distribution estimated by forecasting. However, in general, the demands used for an actual distribution planning are of deterministic value, a single value for each of periods. Because of this reason the final result of a planning has to be a single value for each period. Unfortunately, it is very difficult to estimate a single value due to the inherent uncertainty in the probabilistic distribution of customer demand. The issue addressed in this paper is the selection of single demand value among of the distributed demand estimations for a period to be used in the distribution planning. This paper proposes an efficient demand selection scheme for minimizing total inventory costs while satisfying target service level under the various experimental conditions.

A Study on Collavorative SCM for O2O Startups

  • KIM, Dong-Yun;KIM, Joon-Seok
    • The Journal of Industrial Distribution & Business
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    • v.10 no.12
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    • pp.43-55
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    • 2019
  • Purpose : With the proliferation of O2O platform services that combine offline and online services, many startups are fiercely competing to lead services in the O2O service market. While the prospects for growth in the O2O service market are optimistic because of the close convenience to life, startups can achieve corporate performance only through close cooperation and partnership with suppliers. The purpose of this study is to verify the effect of O2O-based startups' and suppliers' cooperation in supply chain management on SCM performance through supply chain partnerships and startup satisfaction with suppliers. Research design, data, methodology : Data were collected from O2O service-based startups and hypotheses were verified through frequency analysis, exploratory factor analysis, reliability analysis, confirmatory factor analysis, feasibility analysis, and structural equation path analysis. In addition, the mediating effects of supply chain partnerships and startup satisfaction on suppliers were verified. Results : As a result of this study, IT utilization of the O2O startup cooperation method affects the financial perspective of supply chain partnership and SCM performance. The contract implementation of the cooperation method had an impact on the financial and innovation growth perspectives of the SCM performance, and the communication of the cooperation method had an effect on the supply chain partnership, startup satisfaction in the supply chain, and the innovation growth perspective of the SCM performance. Supply chain partnerships had an impact on the financial, innovation growth, and customer perspectives of SCM performance and startup satisfaction within the supply chain had a significant effect on innovation growth and customer perspectives. Conclusions : The implications of this study identified the factors that can improve SCM performance through the cooperation method of O2O startup, supply chain partnership and startup satisfaction with suppliers, and it is significant that the causal relationship was identified by the structural model through the supply chain cooperation factors derived by characteristics. Based on the empirical results, as the services of O2O startups grow, it is expected that empirical research and practical activation of academia should be considered as important in the cooperation of the supply chain.

Web Service-based SCM Process Execution Using BPM (BPM을 이용한 웹서비스 기반의 SCM 프로세스 실행)

  • Seo, Yong-Won;Choi, Yong-Sun;Jang, Jin-Yong;Bae, Hye-Rim
    • The Journal of Society for e-Business Studies
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    • v.9 no.4
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    • pp.65-83
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    • 2004
  • Keen competence in business environments induces companies to introduce Supply Chain Management (SCM), which is accelerated by emerging information technology. Consequently, supply chain integration requires interacting and information sharing among the companies participating in the supply chain. Web services, platform independent technologies, are recently used for SCM. However, web services themselves do not provide high level supply chain integration. Therefore, the ways to control and manage global processes over supply chain need to be developed. In this paper, we introduce a method of executing and managing supply chain process using Business Process Management (BPM) system. BPM system is a software system to support an efficient execution and management of complex business processes, and it is applied to supply chain processes . The supply chain processes can be regarded network of activities, each of which is served as web service and related to one of the participants. Our approach enables not only efficient managing but also effective monitoring of the process, which can be a good basis for improvement of the processes. For a speedy execution of processes, we provide a method to support decision making in course of executing process by software agents, which are also web services.

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Study on the Validity of Inventory Sharing System for the Strategic Cooperation of Outsourcing Companies (아웃소싱 업체의 전략적 제휴를 위한 재고 공유 시스템 타당성 연구 - 제조업체 재고 및 판매 중심으로 -)

  • 김경섭;박진원;정석재;송일윤
    • Journal of the Korea Society for Simulation
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    • v.12 no.4
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    • pp.61-71
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    • 2003
  • Recently, a matter of the highest priority that the company must do for the satisfaction of customer service is that the company ensure the competitive power throughout the strategic cooperation in the market environment changing rapidly In this situation, one of allied strategies is the supply chain management and the outsourcing is one of the supply chain management strategies. In this paper, the inventory sharing system is introduced as the method to solve two inconsistency problem such as inventory and customer service. This paper also suggests how to increase customer service and to decrease inventory throughout construction of the inventory sharing system among outsourcing companies. For this, we experimented the effect of the inventory sharing system on the supply chain dynamics by using the simulation modeling and analyzed the validity about construction of the inventory sharing system presented in this study. The simulation is designed by Vensim(Process simulation package) and has some feedback loops.

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Analysis of Lead Time Distribution with Order Crossover (교차주문을 갖는 리드타임 분포의 분석)

  • Kim, Gitae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.4
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    • pp.220-226
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    • 2021
  • In supply chain, there are a variety of different uncertainties including demand, service time, lead time, and so forth. The uncertainty of demand has been commonly studied by researchers or practitioners in the field of supply chain. However, the uncertainty of upstream supply chain has also increased. A problem of uncertainty in the upstream supply chain is the fluctuation of the lead time. The stochastic lead time sometimes causes to happen so called the order crossover which is not the same sequences of the order placed and the order arrived. When the order crossover happens, ordinary inventory policies have difficult to find the optimal inventory solutions. In this research, we investigate the lead time distribution in case of the order crossover and explore the resolutions of the inventory solution with the order crossover.

New Perspective for Performance Measurement of Digital Supply Chain Management (디지털 공급-수요 사슬 관리의 성과를 측정하기 위한 새로운 관점)

  • Ronja Rasche;DongBack Seo
    • Information Systems Review
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    • v.25 no.3
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    • pp.139-162
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    • 2023
  • With the emergence of new digital technologies into a supply chain, it is essential for companies to incorporate these technologies in managing their supply chains. However, various challenges have been identified in digital supply chain management, especially when it comes to its assessment. There are no universally agreed measurements for the performance of digital supply chain management within the research community so far. This paper explores an option of using user experience as one of possible measurements. Therefore, three different focus-group discussions were held and later analyzed with a qualitative content analysis. The subscription-based video on demand service, Netflix was used as an example in those discussions. Due to the fact that Netflix provides a digital product as a streamline service, user experience is critical for the company. Especially, user experience with a recommender system and related privacy issues have become significant for a company to retain existing customers and attract new customers in many fields. Since the recommender system and related privacy issues are parts of a digital supply chain, user experience can be one of appropriate measurements for digital supply chain management. This study opens a new perspective for research on performance measurements of digital supply chain management.

A Study on the Effect of SCM Operational Change Factors on Management Performance through SCM Components (IT system, HR) (SCM 운영변화요인이 SCM 구성요소(IT시스템, HR)을 매개로 경영성과에 미치는 영향에 관한 연구)

  • Kim, Min-Kyung;Lee, Da-sol;Kim, Won-Kyo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.1
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    • pp.87-109
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    • 2020
  • Supply chain management can be defined as an information system that connects the inside and outside of a company. Its purpose is to systematically and strategically manage the flow of information, resources and services to improve the long-term performance of the entire organization, including individual companies connected to the supply chain, and the quality of service provided to customers. The ultimate goal of SCM is to create synergy through organic integration of supply and demand based on cooperation and collaboration with stakeholders in the supply chain. This study is based on the hypothesis that the company's management performance will improve as the level of SCM improves. Most of the previous studies dealt with the relationship between corporate performance and SCM in the IT area. In this study, research was conducted through human capacity with IT system. The causal relationship was demonstrated, and there was a difference in the perception of the results of this study depending on whether or not smart factories were consulted in the era of the 4th Industrial Revolution. There is a need to examine the links between management's value chain and its causal relationship.

Development of a SOA-based Distributed Collaborative Agent in RTE Environments (RTE 환경에서의 SOA 기반 협업적 분산 에이전트 개발)

  • Choi, Hyung-Rim;Kim, Hyun-Soo;Hong, Soon-Goo;Park, Young-Jae;Cho, Min-Je;Choi, Sung-Wook;Park, Chang-Hyun;Kang, Si-Hyeob;An, Bung-Sun
    • The Journal of Information Systems
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    • v.19 no.1
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    • pp.79-96
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    • 2010
  • The organizations in the competitive business environment are under pressure of handling internal management processes as well as external supply chain issues. In addition, the paradigm of supply chain management (SCM) has been shifted from static to dynamic problems. For the efficient SCM, organizations should be a RTE (Real Time Enterprises) that views entire supply chains as a single entity. In this paper, the agent system that makes RTE and dynamic supply chains possible is developed. Then, the developed agent system is verified in the TAC SCM(Trading Agent Competition Supply Chain Management) experimental environment and a dashboard is also developed for monitoring management activities of supply chains. The contributions of this paper are as followings. First, unlike the previous agent systems, the suggested agent system in this paper provides autonomy and scalability using SOA. Second, this suggested model for dynamic environment can be applied for the development of software supporting a SCM.

Drivers of Corporate Sustainable Performance across the Flight Catering Supply Chain

  • Joonhyeong Joseph KIM;Anita EVES
    • Journal of Distribution Science
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    • v.22 no.5
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    • pp.105-115
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    • 2024
  • Purpose: The purpose of the current study is to highlight the drivers of corporate environmentally and socially sustainable performance among different players including airlines, caterers, suppliers and logistics companies in the flight catering supply chain. Research design, data and methodology: Based on a qualitative research approach this study employed in-depth semi-structured interviews exploring the drivers of corporate sustainable performance with management from major in-flight catering stakeholders (n=23) from the perspective of constructivism. Using the snowball sampling approach, interviewees were carefully chosen to represent a diverse range of supply chain contexts (airlines, catering, non-food suppliers, and logistics companies). Results: By focusing on the complex context of multiple supply chain partners, the study identified a range of complex relationships between the drivers of sustainable performance in the supply chain: firm-led drivers, factors influencing firm-led drivers, partial influencers, and additional factor, cost. Conclusions: This study emphasizes that some drivers do not play an absolute role and has highlighted that there is a need for companies to change the attitude, that is to pay more than 'lip service' to improving sustainable performance. This study develops a theoretical framework of the drivers of corporate sustainable performance, along with its practical industry implications.