• Title/Summary/Keyword: Service plans

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University Library Service Improvement Using the Double Diamond Model (서비스디자인방법론을 활용한 대학도서관 서비스 개선방안 연구)

  • Noh, Kyungkuk;Lee, ByeongKi
    • Journal of the Korean Society for information Management
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    • v.39 no.3
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    • pp.195-216
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    • 2022
  • In this study, the author applied the service design methodology to the university library to maximize the service value provided by the university library. To this end, the 'Double Diamond Model', a service design model, was applied to the university library, and service design tools such as Persona, Customer Journey Map, and Touch Points were utilized. To reflect on the service design in the university library, the author first reviewed the literature related to the subject and researched the previous studies. Then, the issue was discovered by questionnaire surveys, interviews with users and librarians, and field investigations. Based on this, Persona and situation scenarios were derived. In addition, after synthesizing Persona's situational behavior and user's emotional change, the study visualized the Customer Journey Map and suggested service improvement plans for 11 items in 3 areas. This study is focused on the process of deriving service improvement plans rather than improving a specific service. The purpose of this study was to improve university library service and to suggest new service plans. The significance of this study is that the practical service improvement plans were applied to the university library.

The Analysis of the Process Elements and the Characteristics of Elementary pre-teachers' Designing Experiment Activities (초등예비교사들의 실험설계활동에 나타난 특성 분석)

  • Lee, Sang-Gyun;Kim, Soon-Schik
    • Journal of the Korean Society of Earth Science Education
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    • v.7 no.3
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    • pp.371-380
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    • 2014
  • The purpose of the research was to analyze the characteristics which appeared to the process of designing experiment for pre-service elementary teachers. This study were participated 26 pre-service elementary teachers. The findings indicated that first, the researcher figured out the process elements could constructed in 12 elements such as 'states problem or question, predicts outcome or hypothesizes, lists materials needed, arranges steps in sequential order, lists more than 3 steps, Explore variables and select one or more variables, plans to control variables, plans to measure and observation, plans data collection, plans to repeat testing and tells reason, states plan for interpreting data, states plan for making conclusion based on data, states plan for making conclusion based on data' but did not figure out 2 elements such as 'defines the terms of the experiment, practice safety'. second, the characteristics of pre-service elementary teachers in the process of designing experiment were as follows; pre-service elementary teachers designed experiments unstructured process listed types and showed the superficial level of the design experiment. The results show that the programs of designing experiment activity should be constructed with the process elements which were concentrated by pre-service elementary teachers, should provide feedbacks to design experiment more accurately.

The Characteristics of Lesson Planning of Pre-service Elementary Teachers to Develop Scientific Communication Skills for Elementary School Students (초등학생의 과학적 의사소통 능력 함양을 위해 예비 초등교사들이 작성한 수업과정안의 특징)

  • Na, Jiyeon;Jang, Byung-Ghi
    • Journal of Korean Elementary Science Education
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    • v.37 no.1
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    • pp.54-65
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    • 2018
  • The purpose of this study was to investigate the characteristics of lesson planning of pre-service elementary teachers to develop scientific communication skills for elementary school students. For this purpose, lesson plans and lesson planning journals written by the 53 pre-service teachers were collected and analyzed. The results of the research were as follows. The pre-service elementary teachers used an implicit and contextual approach to develop scientific communication skills. Teaching and learning activities for enhancing scientific communication were mainly conducted in words or in writing. There were many activities expressing elementary school students' thoughts and presenting the results of experiments in the lesson plan. There were many cases in which the pre-service teachers' lesson plans did not include the evaluation of scientific communication skills. In their lesson plans, there are a lot of mutual activities between teachers and students, team and whole students, and inter-students within teams together, and students' individual activities from requests of teachers. We found that the pre-service teachers had various difficulties when they planned the science lesson to develop scientific communication skills. The pre-service teachers were less likely to refer to specialized materials related to science education when planning their classes.

Analysis of Calibration Facilities for Acoustic Doppler Current Profilers (ADCPs) (초음파 도플러 유속계 교정 시설 현황)

  • Lee, Jung-Han;Hwang, Keun-Choon;Kim, Eun-Soo
    • Ocean and Polar Research
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    • v.33 no.2
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    • pp.171-183
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    • 2011
  • Despite technological developments and application advances of Acoustic Doppler Current Profilers (ADCPs), no standard procedure has been adopted or accepted for calibration of ADCPs. Limitations of existing facilities for calibrating ADCPs, the complexity of ADCP instruments, and rapid changes in ADCP technology are some of the reasons why a standard procedure has not been adopted. However, there is increasing realization of the need for effective Quality Assurance (QA) and as part of that the importance of standardized calibration. In this study, the significance of calibration and QA plans for ADCPs is discussed and the calibration facilities for ADCPs at home and abroad are reported. Furthermore, the method for calibrating ADCPs using a towed car and its limitations are discussed. This study contributes to discussions surrounding the establishment of standard procedures for calibrating ADCPs and QA plans, and the construction of calibration facilities in the future.

The Effects of Socio-Economic Status on Smoking Cessation Plans in Smokers (흡연자의 사회경제적 요인이 금연계획에 미치는 영향)

  • Gong, Mi-Jin;Shim, Yong-Woo
    • The Korean Journal of Health Service Management
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    • v.12 no.2
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    • pp.135-147
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    • 2018
  • Objectives : This study was to investigate the effect of socioeconomic factors of smokers on their smoking cessation plans, using Korean Welfare Panel data. Methods : Of the 16,664 subjects who responded to the 10th Korean Welfare Panel Survey, 2,246 respondents who answered that they were currently smoking were included in this study. Results : The variables that affected smoking cessation plans were female, low education level, low level of smoking per day, and more than 24 hours of smoking cessation experience. Conclusions : Expanding the smoking cessation program for women, preventing smoking in schools and providing smoking cessation education will likely have a positive effect on smoking cessation plans. In addition, it would be helpful to increase the amount of smoking cessation support aimed at reducing the amount of cigarettes smoked per day and continuing smoking cessation for more than 24 hours.

Analysis on pre­service mathematics teachers' statistical literacy in lesson plan (수업설계안에 나타난 예비 중등수학교사의 통계적 소양 수준 분석연구)

  • Kim, Do-Eun;Kang, Pyung-Lyun;Lee, Min-Hee
    • East Asian mathematical journal
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    • v.35 no.4
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    • pp.429-449
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    • 2019
  • This study aims to investigate the statistical literacy of pre-service mathematics teachers and to discuss the impact of statistical literacy in lesson plan. For the purpose of this study, we analyzed 13 pre-service mathematics teachers' statistical literacy tests and lesson plans. The results of this analysis are as follows: First, pre-service mathematics teachers did not have a high level of statistical literacy, and it was also observed that there was a big level difference between them. Second, pre-service mathematics teachers' lesson plans showed significant difference in the level of the target grade, the characteristics of the target student, and the contents. Based on this study, we seek to find implications for how it is appropriate to educate teachers in charge of statistical education.

Analysis on the Unit-Plans of Shinonome Canal Court Multi-dwellings Project in Japan (일본 공동주택 시노노메 캐널코트의 단위세대 주거평면 분석)

  • Suh, Kuee-Sook
    • Journal of the Korean housing association
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    • v.19 no.2
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    • pp.43-54
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    • 2008
  • The aim of the research is to find out the direction of unit-plans in multi-dwellings for the future society. Shinonome Canal Court where residents actually live now are the objects in this study, and the residential floor plan of unit-plans were analyzed to find out the typical types. The analysis was focused on the unit-plans of 5 blocks of Shinonome Canal Court. Space Syntax Theory was used as the analysis method. As the first stage of the analysis, justified graphs were made to find out the characters of unit-plans through the classification of the graphs. Contents of the analysis are as follows: Relationship between classified justified graphs and dimension according to node number. Relationship between classified justified graph patterns and unit-plans. Characters of unit-plans in each blocks. Shinonome Canal Court consists of mainly small scale unit-plans and 30unit-plans are classified. 1LDK, 2LDK, 1LDK+S, 1LDK+f are typical unit-plans which are mainly supplied in the complex. It is noted that the results of the analysis by node, justified graph pattern and dimension are the same. It also presents diverse unit-plans which shows a change in nLDK pattern or add f (foyer), AN (annex), S (service room), Fs (free space) to basic nLDK type. In summary, it demonstrates the possibility of creating new residental floor plans in multi-dwellings.

A Study on Characteristics of Apartment Housing Unit Plans (민영아파트 평면계획특성에 관한 연구 -서울, 수도권 및 신도시지역을 중심으로-)

  • 배정민;정유선;윤정숙
    • Journal of the Korean housing association
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    • v.12 no.2
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    • pp.1-12
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    • 2001
  • The purpose of this study is to analyze characteristics of apartment housing unit plans based on analyzing overall patterns of housing unit plans and identifying the types of unit plans according to the size and to provide the fundamental data for developing diverse dwelling unit plans of apartment. This study deals with apartment housing unit plans built between 1999 and 2000 in Seoul, the capital region and new town. The major findings of this study are as follows; 1) Most apartment housing unit plans have fixed and uniform layouts. Most apartment housing units have L-DK type meaning they have isolated living room space. Certain layouts(especially $60-85\textrm{m}^2$ sized unit plans) show a "trickle-down" phenomenon with respect to the areas of units according to time series. 2) New plan types are rarely proposed since 2000, especially in large-sized(area more than $120\textrm{m}^2$) and $60-85\textrm{m}^2$ sized plans. 3) Another feature of apartment housing unit plans is increase of the service are (balcony, entrance area, additional kitchen, and storage area), and introduction of masters space (composition of master bedroom, dressing room, powder room, path, and etc.) and etc.)

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A Study on the Analysis and Improvement methods of Emergency Medical Service Systems in Disaster Areas (재해현장에서의 응급의료체계에 대한 분석과 개선방안)

  • Choi, Keun Myung
    • The Korean Journal of Emergency Medical Services
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    • v.7 no.1
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    • pp.65-80
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    • 2003
  • Various disasters have been continuously occurred in Korea from 1990s to now. However, there is no substantial improvement against damages as compared with the past due to various reasons such as lack of fundamental recognition, ineffective response systems and widespread insensitivity to safety. More worse, new types of disasters have been frequently generated due to rapid changes in social structures and industrial development, unusual changes in weather and changes of international situations. These disasters request comprehensive countermeasures. In particular, while material damages by disasters can be recovered, the losses of precious lives cannot be recuperated in any ways. Thus, it is critical to set effective disaster medical plans. The first way to minimize damages by disasters is the prevention and the next is to set the disaster medical plans focusing on preliminarily activating the emergency medical system to rapidly rescue and take appropriate emergency medical services for casualties in the early stage when any disaster occurs. Nevertheless, no sufficient researches or references do not exist up to now. Even worse, effective emergency medical systems that play critical roles in increasing survival rates of casualties in actual disaster areas is not deployed. For the United States, the consistent countermeasure system is established in FEMA through a close cooperative system with relevant organizations for serious accidents including terrorists' attacks or natural disasters. For the emergency medical services in disasters, the disaster medical plan is set to cope with any disasters in perfect order by special area as operating the National Disaster Medical SystemESF#8 Role by FEMA. Accordingly, we need to set the extensive and integrated disaster prevention system for rapid and flexible operation against various kinds of serious accidents. This study identified overall problems in disaster control plans in Korea and suggested how to improve the emergency medical service system in disaster areas. Furthermore, it aims to prepare the basic data to set the effective emergency medical service plans when substantial casualties break out and more reasonable and systematic disaster control plans to cope with the future occurrence of serious disasters.

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Analysis of Elementary Science Lesson Plans on Shadow Principle - Focusing on the Types and Cognitive Processes of Visual Representations - (그림자 원리에 대한 초등 과학 수업 지도안 분석 - 시각적 표상의 유형과 인지 과정을 중심으로 -)

  • Yoon, Hye-Gyoung
    • Journal of Korean Elementary Science Education
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    • v.39 no.1
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    • pp.26-39
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    • 2020
  • Visual Representation Competence Taxonomy (VRC-T) was developed in previous study(Yoon, 2018) to provide a framework conducive to assess visual representation competence and to devise appropriate educational activities for it. This study is an extension of the previous study. It aimed to explore the usefulness of VRC-T and revise it by analyzing the patterns of visual representation use in science lessons. The researcher collected lesson plans on shadow principle from 11 pre-service and 13 in-service elementary teachers and conducted individual interviews regarding what visual representations they considered and how they tried to use them in science lessons. VRC-T was used as an analytical framework to examine the types and cognitive processes of visual representations. As a result, new categories were added and the revised VRC-T was completed (VRC-TR). It was also found that both pre- and in-service teachers mainly focused on 'interpreting' the 'descriptive representation' while designing their lesson plans. Additionally, in-service teachers showed more limited use of visual representations compared to pre-service teachers. In-service teachers largely relied on the national science textbooks, while pre-service teachers reflected their own learning experiences in their teacher-training program. These results showed that teachers' use of visual representations heavily relied on their prior learning and teaching experiences. The VRC-TR presented in this study and examples of class activities in each category can be helpful for teachers and researchers who want to use visual representations more effectively.