• Title/Summary/Keyword: Service line

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Quality System for Venture Telecommunication Business (벤처통신산업에서의 품질시스템 구축방안 -W사를 중심으로)

  • 최성운;김경근
    • Journal of the Korea Safety Management & Science
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    • v.3 no.1
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    • pp.107-116
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    • 2001
  • ISO 9000 has brought about significant positive effects to the quality management system and quality improvement. This paper develops effective and flexible ISO 9000 quality system based on telecommunication manufactured goods with CSU(Channel Service Unit), ADSL(Asymmetric Digital Subscriber Line), Fiber Optic Multiplexer, HDSL(High-bit-rate Digital Subscriber Line), FDSU(Flexible Data Service Unit), 73 DSU(Digital Service Unit). The case studies of venture telecommunication corporation in establishing ISO 9000 qualify system are also discussed.

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Queueing Analysis by Menu Management Systems in Cafeteria of the Business Foodservices (카페테리아 식단을 제공하는 사업체 급식소의 식단운영 형태에 따른 대기행렬 분석)

  • 양일선
    • Journal of Nutrition and Health
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    • v.31 no.8
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    • pp.1347-1354
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    • 1998
  • The purposes of this study were to : (a) anlayze wating time, service rate, arrival rate, and coustomer expectations/satisfaction in cafeteria business foodservices and (b) identify the differences in those factors between foodservices by menu managmenet systems. The samples were two business foodservices operated by contract management in Seoul. The queue, laptime , service rate, and arrival rate were measured at each foodservice by stopwatch observation. The menu type, delivery system, number of meals served , servide time, and turnover rate of each foodservic was investigated. Questionnaires were developed to survey customer expectations and satisfaction. Satistical data analysis was completed using the SAS package programs for descriptive analysis and t-test. The mean waiting time of island type dafeteria system with separte set -menu was shorter than that of the other. In both foodservices, arrival rates were not significantly different from one another , but sevice rates were significnatly high in dafeteria menu systems. The peak time of the queue was found out at combination set menu line. The separate set menu line had a higher servide rate than the combination set menu line. The mean waiting time of the island type cafeteria line was shorter than that of the straifth type . At the straight type dafeterial line, both arrival rate and service rate were higher than those of island-type. The results of this study suggested that a separate set-menu would be more desirable than a combination set-menu in case of providing set menu with cafeteria menu.

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A Study on ADSL transmission speed enhancement in High-speed Internet (초고속 인터넷을 위한 ADSL 전송속도 향상연구)

  • 김홍모;고남영
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.4 no.5
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    • pp.1077-1083
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    • 2000
  • With rising demand of Internet Service, the existing communication for users (aced the restricted capability and speed, and also failed to satisfy consumer's desire for providing service-quality to them. It can be accomplished the broad-band on subscribe-line to offer various multimedia service to subscriber. But it takes a lot of times and costs. Consequently, it stands out the most economic subscribe-line for acheving a broadband scheme that new transmission technology can be realized the high-speed data communication as the present telephone-line and telephone by the general public of FTTH(Fiber To The Home). As using the pseudo line, this paper have the result that the mesured speed was improved by connecting a variable resistor on the line.

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The Effects of ADSL Transmission Speed and Quality with Subscribe-loop characteristic (가입자 선로특성에 따른 ADSL 전송품질에의 영향)

  • 이재완;황민호;서석철;이해길;고남영
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2001.05a
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    • pp.133-138
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    • 2001
  • The high-speed data service is on the increase and on the development because of using the coaxial cable which hold the most part of subscriber's loop, the transmission rate in a subscriber line has influenced by an external-electromagnetic factor such as the falling of a thunderbolt and the electromagnetic induction on transmission line. this external environment gets the noise of a communications line and then has an influence to the transmission speed and quality for the high-speed data service. this paper makes an analysis of noise characteristic appeared a subscriber communications line, measures a transmission speed per each cable-distance and resolves these relationship by putting the noise, which has affected extensively the transmission quality of ADSL service, into a subscriber line.

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Implementation of Power Line Communication System Appling High-Order Stable Notch filter Scheme (High-Order Stable Notch Filter 기법을 적용한 전력선 통신 시스템 구현)

  • Kim, Kyung-Seok;Nam, Yun-Ho;Kim, Joo-Seok
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.1C
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    • pp.28-36
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    • 2011
  • As Power Line has been already installed over 60% of a residential area all over the world, Broadband Service has been possible using high-speed PLC(Power Line Communication) without new access line installed for Internet access. Because of such reason, PLC is researched as the most suitable service for Last Mile Solution. But, Power Line is designed for transmitting electric power, so peripheral Wireless Communication System is affected by a leak of electric wave. In this paper, we propose a High Performance Notch Filter algorithm in comparison with a existing notch filter for reduction of interference between existing Wireless Communication Service and Power Line Service. In addition, we implement the Notch Filter emulator appling a High Performance Notch Filter and using a embedded board.

Roadkill of Amphibians in the Korea National Park (국립공원의 양서류 로드킬 현황)

  • Song, Jae-Young;Kim, Min-Sun;Kim, In-Su;Kim, Tae-Heon;Roh, Il;Seo, Sang-Won;Seo, Eun-Kyoung;Seo, Jung-Keun;Yang, Ju-Young;Woo, Kyung-Duk;Won, Hyeok-Jae;Lee, Young-Gu;Lim, Yun-Hee;Han, Sun-Han;Moon, Myeong-Geon
    • Korean Journal of Environment and Ecology
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    • v.23 no.2
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    • pp.187-193
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    • 2009
  • To investigate the roadkill of amphibians in Korea National parks, we conducted a survey from 2006 to 2008. As a result, our count of road-killed amphibians included 1,748 individuals from 9 species over three years, and the ratio of road-killed amphibians decreased in 2007, 2008 as compared to 2006. Additionally, many amphibians, including Rana dybawskii, Bufo gargarizans, and Bufo stejnegeri were road-killed by vehicles in "Forest-Stream" or "Forest-Forest" environments, and between March and June. In the risk analysis by frequency, 4 lines including national line 37 (Deogyusan), provincial line 517 (Songnisan), national line 6 (Odaesan) and provincial line 597 (Woraksan) were classed as RISK V category. This designation involves species considered to be extremely important, such as Rana dybowskii and Bufo stejnegeri. Therefore, a conservation plan is needed to protect important species located near RISK V lines.

Chinese Consumers' Satisfaction with On-line Purchasing Agent Services of Korean Fashion Products according to Their Selection Criteria and Information Source (중국 소비자의 패션상품 선택기준과 정보원 이용에 따른 한국 패션상품 온라인 구매대행 서비스 만족도: 상해지역 20-30대를 중심으로)

  • Liu, Jia;Hwang, Choon-Sup
    • Journal of Distribution Science
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    • v.14 no.11
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    • pp.117-128
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    • 2016
  • Purpose - In order to collect information needed for the establishment of more effective marketing strategies of on-line purchasing agent services targeting Chinese consumers, the study investigated the relationship among Chinese selection criteria. They included fashion products, use of information source, and satisfaction with on-line purchasing agent services. The study also identified the differences in the Chinese selection criteria of fashion products, use of information source, and the satisfaction level with on-line purchasing agent services according to their age and gender. Research design, data, and methodology - The study was implemented through a normative-descriptive survey method using a self-administered questionnaire. Data were collected from February 9 to 28, 2016, and analyzed by factor analysis, ANOVA and Duncan test, t-test, and multiple regression analysis. Results - Differences were found in selection criteria of fashion products and use of information sources among groups. Thirty's age group was concerned about price/brand more than the twenty's were. Twenty's were concerned about practicality/quality of the products more than the thirty's. Hallyu/broadcasting was used by men more than by women as an information source of Korean fashion. SNS/WOM(word of mouth) was used more by women than by man. Twenty's showed lower level of satisfaction with customer services/credibility than other factors. The thirty's showed lower level of satisfaction with informational role of the service than other factors. Those who utilize each type of fashion information source more showed higher satisfaction level with on-line purchasing agent service of Korean fashion products.. In general, according to the selection criteria and use of information, there were differences in satisfaction with on-line purchasing agent service of Korean fashion products. Conclusions - Considering the findings of the study, as well as age, gender, selection criteria and use of information source, Chinese consumers could be used as a criteria of market segmentation for on-line purchasing agent services of Korean fashion products. The results manifested that there is a need to differentiate marketing strategies according to the satisfaction levels with each satisfaction factors of on-line purchasing agent service of Korean fashion products.

A study on Development of method for Train Schedule Simulation (철도 차량운행계획 시뮬레이션 방법론 개발에 대한 연구)

  • Shin, Dae-Sup;Park, Eun-Kyung;Lee, Jin-Sun;Lee, Seon-Ha
    • Journal of the Korean Society for Railway
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    • v.15 no.1
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    • pp.88-95
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    • 2012
  • Presently, because making process of train service plan consist of various constraint condition, for example structure of track, structure of track in station, train maintenance time and others for considering to be necessary of train management, it has been had extremely complex structure problems. For these reasons, it has big problems to compare analysis for various train service time-table. A study suggest methodology to choice service the most effective schedule and plan of train put before comparative analysis on making train diamond picture's expected effect of established possible various train time-table in making process of train service schedule for improving effectiveness and organization of train service schedule establishment. A study uses Line-Blocking theory for analyzing train service time-table and analyze example for regional train Sadang to Ansan section in 4line.

A Study on the On-Line Senior Mall's Quality Factor and Customer Satisfaction (온라인 고령친화용품점 품질 요인 및 고객 만족에 관한 연구 - 고령친화용품을 중심으로 -)

  • Jeong, Han-Yeol
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.5
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    • pp.215-223
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    • 2007
  • On-Line Shopping mall is becoming important strategic environment that decide corporation's competitive advantages because of that can achieve quality of customer service and offer speed elevation through both-way communication effectively. Accordingly, as interest about electronic commerce rises, various research had been gone. But, most researches are applying off-line market's quality of service measurement tool just as it is doing not consider special quality of internet. Consider and prescribe by system quality, and saw that thing with grasp relation with customer satisfaction along with qualify of service is important for factor that environmental element influences in customer satisfaction as existing commercial transaction in this research hereupon. That is, wished to present quality strategy necessary to examine whether some quality factor of system quality and quality of service affects more customer satisfaction, and satisfy various customer's needs accordingly after ermine whether it are switching and some relation that search purchase alteration availability of market that is different from loyalty which recommend internet shopping mall to another person who is system quality factor and quality of service factor and customer satisfaction factor actively.

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Estimation of emission rate for railroad rolling stock sources in Busan Metropolitan City (부산광역시에서 철도차량 배출원에 의한 오염물질 배출량 산정)

  • 이화운;김유근;김희만;박종길;장난심;이희령
    • Journal of Environmental Science International
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    • v.10 no.6
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    • pp.407-415
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    • 2001
  • A case of air pollution study of estimation of emission rate for source to railroad rolling stock and emissive character about is unusual. Recent emission rate of railroad rolling stock was estimated with emission factor of EPA in three region(Seoul, Incheon, and Gyeonggido). But this EPA factor could be incorrect because Korea and America have a different railroad environment in the variety of fuel and character of railroad rolling stock In this study, emission rate of each line, car and region(district) with omission factor of Korean case(National Railroad Administration, 1997) was estimated. In Busan Metropolitan City, railroad rolling stocks were divided accoding to, each line, car and service. Particularly, the Idle fuel rate omitted in the preceding study was included in calculation fuel rate. Total emission rate of Busan Metropolitan City was 887.41 t/year Each emission rates of Kyeongbu line, Donghaenambu line, Gaya line, Uam line, Bujeon line, and idle was 489.15t, 196.46t, 33.94t, 12.66t, 6.47t, and 48.75t, respectively.

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