• 제목/요약/키워드: Service creativity

검색결과 187건 처리시간 0.023초

예비초등교사의 '과학 창의성'과 '과학 창의성 교육'에 대한 인식의 연관성 -틀 내 및 틀 간 창의성을 중심으로- (The Relationship between the Perception of Pre-Service Elementary School Teachers' 'Scientific Creativity' and 'Scientific Creativity Education': Focus on Creativity 'within a Frame' and 'between Frames')

  • 최취임;박지영;이선경
    • 한국과학교육학회지
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    • 제42권5호
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    • pp.515-524
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    • 2022
  • 본 연구에서는 예비초등교사의 '과학 창의성'과 '과학 창의성 교육'에 대한 인식의 연관성을 틀 내 및 틀 간 창의성을 중심으로 탐색하였다. 틀 내 창의성은 패러다임 내에서 작동하는 이론적 창의성과 실험적 창의성으로 구분되고, 틀 간 창의성을 패러다임의 변화를 가져오는 이론적 창의성을 의미한다. 자료 수집은 심층 면담으로 이루어졌으며, 분석은 틀 내 및 틀 간 범주를 토대로 수행되었다. 연구결과, 예비초등교사들은 주로 틀 내 창의성의 관점에서 '과학 창의성'을 인식하고 있었다. 또한 이들은 '과학 창의성'을 틀 내 창의성 관점에서 실험적 창의성과 이론적 창의성의 관점에서 다양하게 생각하고 있었다. 반면 예비초등교사들은 '과학 창의성 교육'은 틀 내 실험적 창의성의 관점에서 가능하다고 인식하고 있었다. 이러한 결과를 바탕으로 과학 교육에서 고려할 수 있는 과학 창의성의 특성과 이를 위한 과학교육의 방향에 대해서 논의하고자 한다.

융·복합 시대의 은행 종업원의 종업원창의성에 영향을 미치는 요인에 관한 연구 (A Study on Factor Affecting Employee Creativity of Bank Employee in the Age of Convergence)

  • 전외술;박성규
    • 디지털융복합연구
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    • 제13권11호
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    • pp.99-108
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    • 2015
  • 본 연구의 목적은 고객과의 접촉이 잦은 은행종업원들을 대상으로 감정노동전략 즉 내면행동과 표면행동, 종업원창의성 및 서비스성과 간 상호 관련성과 감정노동전략-서비스성과 관계에서 종업원창의성의 매개효과를 검증하고자 하는 것이다. 자료 수집은 대구와 경남 지역에서 은행에 근무하는 일선종업원을 모집단으로 하여 총 500부를 배포하여 불성실하게 응답한 설문지를 제외하고 최종 분석에는 484부를 사용하였다. 가설검증은 AMOS를 이용하였다. AMOS 분석 결과, 일선 서비스종업원의 감정노동전략 중 표면행동은 종업원창의성에 부의 영향을, 내면행동은 종업원창의성에 정의 영향을, 그리고 종업원창의성은 서비스성과에 정의 영향을 미치는 것으로 나타났다. 감정노동전략 즉 표면행동과 내면행동-서비스성과 관계에서 종업원창의성의 매개효과 분석에서 부분매개효과를 가지는 것으로 나타났다. 마지막으로 이러한 조사결과를 바탕으로 이론적 및 실무적 시사점을 제시하였다.

IT서비스 기업의 윤리 수준과 혁신 경영 성과 (The Business Ethics and Innovation Management Performance of IT Service Firm's in Korea)

  • 안연식
    • 한국IT서비스학회지
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    • 제13권4호
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    • pp.155-168
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    • 2014
  • This paper discussed about business ethics and innovation management performance of IT service firms in Korea. To prove empirically the research hypothesis, the statistical analysis was based on the response from the 92 IT Service firms in Korean. As analysis results, it was found that the business ethics of organizations were the effect factors of the innovation management performance. And the knowledge competency and creativity are confirmed as a mediator between the business ethics and innovation management performance. So this paper suggests that business ethics in organizations are the important factor for enhancement of IT service firm's innovation performance. Specially the mediation effects of knowledge competency and creativity variables were proved empirically for the relation between the business ethics and innovation management performance. So it is desirable that knowledge-based service firms, for example IT service firms, have to strive to upgrade their level of business ethics and to link with their creativity and knowledge competency.

집단창의성 발현을 위한 앱 활용 수학 수업을 위한 예비교사의 TPACK과 의사소통 능력 신장 방안 (Development of TPACK and mathematical communication of pre-service teachers in math classes using apps for group creativity)

  • 김부미
    • 한국학교수학회논문집
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    • 제25권2호
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    • pp.195-224
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    • 2022
  • 본 연구에서는 예비수학교사가 고등학생들의 집단창의성 신장을 위한 모바일 수학 학습 콘텐츠인 애플리케이션 "집단창의성 발현을 위한 E-learning 고등수학"을 활용하여 사범대학 정규교육과정에서 테크놀로지 내용교수지식(TPACK)을 함양하고 수학 수업에서 학생과의 의사소통 능력을 신장하는 방안을 제안하였다. 집단창의성 발현을 위한 애플리케이션을 활용한 예비교사의 수학수업 전문성을 향상하기 위한 교육프로그램은 사전교육, 목표설정, 수업계획, 수업실습, 수업평가 단계로 구성된다. 이 과정에서 예비교사들은 테크놀로지 도구를 평가하였고, 앱의 두 활동에서 고등학생들이 집단창의성을 발현하도록 지도하기 위해 과제대화록, 레슨 플레이, 반성적 저널, 교수·학습지도안을 작성하였다. 교육프로그램 적용 결과, 예비수학교사의 TPACK을 함양할 수 있었고 집단창의성 발현을 위한 학생과의 수학적 의사소통 능력을 신장할 수 있었다.

ICT 서비스 스타트업의 성공조건 : 팀 창의성, 지식공유 그리고 흡수역량 (Key Success Factors for ICT Service Startup Team : Team Creativity, Knowledge Sharing and Absorptive Capacity)

  • 박준기;이혜정
    • 한국IT서비스학회지
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    • 제17권1호
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    • pp.1-16
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    • 2018
  • In this research, we tried to suggest the guidelines to stakeholder of ICT startup for picking up the excellent startups and nurturing them. We designed the research model focused on the good startup team's knowledge based interaction mechanism. A research model and hypotheses were developed from literature review and empirically validated. The research model consisted relationship among the knowledge sharing (knowledge donation and knowledge collection), absorptive capacity (member's ability and member's motivation), team creativity, and innovation capability. Data were collected from ICT Service Startups, and a partial least squares (PLS) analysis was made on 175 data points. The analysis results showed that absorptive capacity has significant effect on team creativity and innovation capability directly. And also it has indirect effect on the dependent variable through team creativity. On the contrary, knowledge sharing does not have statistically significant effect on team creativity and innovation capability; only have an effect on absorptive capacity. Based on the results, we proposed several team management skills for ICT startup leaders and members, and the guidelines to stakeholder such as government and private investors. Also there are some ideas for startup nurturing polices for government officers. Theoretical contributions are discussed at the end with limitations and further studies.

여성 관리자의 자기결정적 직무동기가 직무성과에 미치는 영향: 직무창의성과 창의적 자아효능감의 조절적 매개모형 (The Effects of Female Service Managers' Self-determined Motivations on Job Performance)

  • 강성호;허원무;김민성
    • 유통과학연구
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    • 제16권12호
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    • pp.69-80
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    • 2018
  • Purpose - Our primary goal of this study is to investigate the positive relationship between female managers' self-determined motivations (i.e., RAI: relative autonomy index) and job performances with the mediation of their job creativity in service industries. This study also examines the moderating role of creative efficacy on the relationship between female managers' self-determined motivations and creativities. Finally, based on mediation and moderation hypotheses, we also tested moderating effect of creative efficacy on the mediation effect of job creativity. Research design, data, and methodology - Drawing on SDT(Self-determination theory) and COR(conservation of resources) theories, we developed three research hypotheses. Service female managers from a several service organizations(i.e. banking, retailing, and restaurant/hospitality service) in South Korea were surveyed using self-administered instrument for data collection. A total of 331 usable questionnaires were obtained after list-wise deletion. To test reliability and validity of measurement model, we employed the CFA(confirmatory factor analysis) using M-plus 8.1 Software. Also, internal consistency was tested by Cronbach's α. We, furthermore, used the SPSS PROCESS MACRO 2.16, which was suggested by Hayes (2013; 2015), to test mediation, moderation, and moderated mediation. Results - Our results revealed that self-determined motivation and job performance were positively and fully mediated by job creativity. Furthermore, the positive relationship between female managers' self-determined motivations and job creativities was stronger when their creative self-efficacies were high than when it was low. In addition, female managers' creative self-efficacies also amplified the positive relationship between their self-determined motivations and job performances with the mediation of job creativity. Conclusions - Our research empirically elaborated the previous model of self-determined motivation and manager/female creativity literature by presenting the findings that female managers' self-determined motivations significantly influence their job performances via job creativity and that creative self-efficacy effectively strengthen these positive impacts. Also, our research offered new insight for practitioners (i.e. top service managers) by suggesting that they may enhance female service managers' job performance if they pay more attention to employee creativity in service marketing.

대학생의 전공에 따른 창의성 비교 연구 : 예비유아교사, 예비디자이너, 예비공학자를 중심으로 (A comparative study on creativity according to major of college students: focusing on pre-service early childhood teachers, pre-designers and pre-engineers)

  • 김형재;이준연;엄세진
    • 디지털융복합연구
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    • 제15권6호
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    • pp.19-27
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    • 2017
  • 본 연구는 예비유아교사, 예비디자이너 및 예비공학자 간의 창의성을 비교하고자 하였다. 연구대상은 K와 T대학교의 유아교육과, 디자인학과, 미디어공학과의 4학년 총 132명을 대상으로 이들에게 창의성 검사(TTCT:도형)를 실시하였다. 자료처리는 각 전공에 따른 창의성의 차이를 알아보기 위해 일원배치분산분석을 실시하였다. 연구결과 첫째, 전체 창의성은 예비디자이너가 예비유아교사 및 예비공학자보다 유의한 차이로 높게 나타났다. 둘째, 유창성은 예비유아교사 및 예비디자이너가 예비공학자보다 유의한 차이로 높게 나타났으며, 독창성은 전공에 따라 유의한 차이는 없는 것으로 나타났다. 추상성은 예비유아교사가 예비공학자보다 유의한 차이로 높게 나타났다. 정교성은 예비디자이너가 예비유아교사 및 예비공학자보다 유의한 차이로 높게 나타났다. 개방성은 예비디자이너가 예비공학자보다 유의한 차이로 높았으며, 예비공학자가 예비유아교사보다 유의한 차이로 높게 나타났다. 따라서 본 연구는 대학생을 위한 창의성 교육과정이나 프로그램 개발에 있어서 전공을 고려해야 함을 시사하며, 본 연구의 결과는 창의성 교육 프로그램의 기초자료로 활용될 것이다.

마케팅 부서의 조절초점과 신제품 개발 창의성: 창의성 증진수단의 조절효과 (Marketing Organization's Regulatory Focus and NPD Creativity: The Moderating Role of Creativity Enhancement Tools)

  • 강성호;손정민
    • 유통과학연구
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    • 제14권7호
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    • pp.71-81
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    • 2016
  • Purpose - Because creativity, which is an intangible resource embedded within the company, can offer a competitive advantage, most companies have an interest in promoting creativity among their employees and division(e.g., marketing organization). Creativity renders a sustainable competitive advantage to a firm because it is a strategic resource that is valuable, flexible, rare, and imperfectly imitable or substitutable. Although most companies broadly recognize the importance of creativity, the methods for developing creativity remain elusive. Therefore, the present study investigates how to structure incentives to motivate employees to be more creative and how to develop tools to facilitate creativity. In detail, the present study aimed to examine the relationship between the regulatory focus of marketing organizations(e.g., promotion focus vs prevention focus) and creativity of marketing organizations. In addition, the present study set out to examine the moderating role of interaction of financial reward and creative training in addition to investigating the direct relationship between creativity and regulatory focus in New Product Development(NPD) context. Research design, data, and methodology - The data used to test the hypotheses are drawn from a survey of full time NPD project members(including project manager, designer, engineer, and marketer). The present study utilized data obtained mainly from a database compiled by the Korea Investors Service-Financial Analysis System which provides comprehensive corporate and financial information on firms listed on the Korea Stock Exchange. A study population comprising 1,000 South Korean firms was obtained from this database. We selected 864 firms from the database, and the firms have experiences of new product development project. We collected a total of 162 responses, for a 18.8% response rate. After we excluded 14 questionnaire because of incomplete responses, a total of 148 questionnaire remained(final response rate: 17.1%). Working with a sample of 148 responses in South Korea, hierarchical moderated regression is employed to test research hypotheses(

    The relationship between promotion focus and creativity of marketing organization,

    The relationship between prevention focus and creativity of marketing organization,

    The moderating effect of joint influences(interaction between financial rewards and creativity training) on the relationship between promotion focus creativity of marketing organization,

    The moderating effect of joint influences(interaction between financial rewards and creativity training) on the relationship between prevention focus creativity of marketing organization). SPSS 18.0 and AMOS software were used in the data analysis. Results - The empirical study confirmed that promotion focus of marketing organization is positively related to creativity of marketing organization. Also, prevention focus of marketing organization is positively affected to creativity of marketing organization. In addition, the interaction between financial rewards and creativity training moderated the relationship between regularity focus(e.g.), promotion focus vs prevention focus) and creativity of marketing organization. These results suggest that managers can improve the performances of their creative efforts by providing the use of financial rewards and creativity training in combination. Conclusion - Based on results of this study that examine the effects of regulatory focused creative efforts on creativity of marketing organization, promotion focus is helpful with marketing organizations to enhance their service innovation and performance. Prevention focused organization should allow monetary rewards and creativity training to increase their creativity for innovation of new products.

수학적 창의성 교육에 관한 연구 동향 분석 (Analysis of Research Trends in Mathematical Creativity Education)

  • 최병훈;방정숙
    • 영재교육연구
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    • 제22권1호
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    • pp.197-215
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    • 2012
  • 본 연구는 1997년부터 2011년까지 국내 등재(후보)학술지에 발표된 수학적 창의성과 관련한 국내 연구 동향을 분석함으로써 수학적 창의성 교육의 미래 과제와 발전 방향에 대한 시사점을 제공하는 것이다. 연구대상은 1997년부터 2011년까지 국내 등재(후보)학술지에 발표된 논문 114편을 선정하여 분류기준에 따라 연도별, 대상별, 연구주제별, 연구방법별 동향을 분석하였다. 연구 결과, 수학적 창의성 교육 연구는 2000년 이후부터 지속적으로 이루어졌고, 연구대상별 동향분석에서는 연구주제가 사람이 아닌 경우, 중등학생, 초등학생, 영재학생, 교사, 유치원생 순으로 많이 이루어졌다. 연구주제별 동향분석에서는 수학적 창의성 교육방법, 수학적 창의성의 일반연구, 수학적 창의성 측정과 평가 연구가 비교적 활발하게 이루어졌고, 교과서 및 교육과정과 관련한 연구가 미진하였다. 연구방법별 동향에서는 질적연구방법이 양적 연구방법에 비해 많았으며 혼합 연구방법은 저조하였다. 이와 같은 연구 결과를 통해 본 논문은 현재까지의 수학적 창의성이 어떻게 연구되었고 앞으로의 연구방향에 대한 시사점을 제공하였다.

조직내 비공식 교육훈련특성이 구성원의 창의성에 미치는 영향 (Effects of characteristics of Informal Education on Employee's Creativity : Some evidence from Korean Post Business)

  • 이경희;최영준
    • 지식경영연구
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    • 제16권3호
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    • pp.129-147
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    • 2015
  • Building on previous literature of human resource management and development, this paper investigates the effect of various characteristics of informal education a firm offers on employees' individual creativity. we identify quantity, quality, and variety as three critical components of informal educational and training circumstances. Data from a multi-informant survey conducted to 442 employees in Korean postal service show that a firm's informal educational training has significant effects on its employee creativity. The results indicate that enough high quality of program, various training method have a positive relationship with his/her individual creativity although time and opportunity don't have an critical impact on employee creativity. This study highlights the importance of a firm's informal education in terms of motivation and skills, and helps to explain individual discrepancies in creativity.