• Title/Summary/Keyword: Service Usage

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Modeling the Price-Reduction Effect in Mobile Telecommunications Traffic

  • Cha Kyoung Cheon;Jun Duk Bin;Wilson Amy R.
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.10a
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    • pp.289-303
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    • 2004
  • As needs for telecommunications services diversify, an increasingly wide range of telecommunications services is becoming available in the market. Any subscriber can find a service to satisfy his/her telecommunication requirements and competition between providers to retain heavy users is increasing. Service price reductions are one retention strategy, although price reductions for one service can affect the individual-level usage for other services. Price reductions can also be imposed on a service provider by regulation. For these reasons, understanding how price reductions affect service usage is of growing importance to the telecommunications industry for purposes of pricing and tariff development. In this paper, we develop an individual-level usage model for telecommunications services and analyze the effects on usage of a price reduction. We apply the model to age-stratified aggregate traffic data for a Korean mobile telecommunication service provider. Finally, we develop a model to support a market segmentation and price reduction strategy.

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Analysis of Delay-Bandwidth Normalization Characteristic in Decay Usage Algorithm of UNIX (UNIX의 Decay Usage 알고리즘에서의 지연시간-사용량 정규화 특성 분석)

  • Park, Kyeong-Ho;Hwang, Ho-Young;Lee, Chang-Gun;Min, Sang-Lyul
    • Journal of KIISE:Computer Systems and Theory
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    • v.34 no.10
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    • pp.511-520
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    • 2007
  • Decay usage scheduling algorithm gives preference to processes that have consumed little CPU in the recent past. It has been widely-used in time-sharing systems such as UNIX, where CPU-intensive processes and interactive processes are mixed. However, there has been no sound understanding about the mixed effects of decay usage parameters on the service performance. This paper empirically analyzes their effects in terms of the resulting service bandwidth and delay Based on such empirical analysis, we derive the clear meaning of each parameter. Such analysis and understanding provides a basis of controlling decay usage parameters for desirable service provision as required by applications.

An Exploratory Analysis of OTT Usage Patterns (OTT 이용행태에 관한 탐색적 연구)

  • Lee, Seonmi
    • The Journal of the Korea Contents Association
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    • v.21 no.7
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    • pp.119-126
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    • 2021
  • Recently OTT video service has grown rapidly and has a negative impact on the growth of pay-TV subscribers. Consequently the substitution of OTT services for pay-TV services will begin. This study explores OTT usage patterns, dividing into three sectors (OTT service use, OTT usage volume, and paid-OTT service use), by considering users' demographice factors, smart device ownership, pay-TV subscription, and bundle service use, by employing the Mediapanel dataset. The results showed that age, income, smartTV usage, market size, cable/satellite subscribers, TV VOD expenses, movie VOD expenses, and mobile bundle use are associated with OTT service use. The results also showed that age, household sizes, tablePC usgage, cable/satellite subscribers, TV VOD expenses, other VOD expenses, and unlimited data plans are associated with OTT usage volume. Lastly the results showed that age, gender, income, tabletPC usage, cable subscribers, other VOD expenses, mobile bundle usage, and unlimited data plans are associated with paid-OTT service use.

Impact of Intention and Technology Awareness on Transport Industry's E-service: Evidence from an Emerging Economy.

  • Ahmed, Umair;Zin, Md Lazim Mohd;Majid, Abdul Halim Abdul
    • The Journal of Industrial Distribution & Business
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    • v.7 no.3
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    • pp.13-18
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    • 2016
  • Purpose - Usage of E-services is critical for businesses to maximize work efficiency and gain competitive advantage. The aim of the study is to explore how awareness of technology and e-services usage in an emerging economy in Pakistan. The studies aimed to explore as to what extent these factors can potentially motivate transport employees towards e-services; who are generally not aware about technology and hence also not confident in using it also. Research design, data, and methodology - Employees from the three transport subsidiary units from a large private company in Pakistan were sampled for the study. Through using self-administered technique, the questionnaires were distributed during the month of April, 2016 to 189 employees. A total of 150 responses were taken further for analysis where the study found a positive link between awareness of technology and e-services usage. Results - This study found positive relationship between intention to use and e-service usage among the employees of three subsidiary units. The paper has reported 30 percent variance explained by the predicting variables in relation with e-services usage. Conclusions - Employees could be motivated to use e-services and latest technology through enhancing their awareness about their respective importance and viability. Accordingly, organizations can foster employees' intentions to use to enhance e-service usage.

Implementation of Standard Platform for Distributing Usage Statistics of Digital Scholarly Information (전자학술정보 이용통계 유통을 위한 표준 플랫폼 구축)

  • Jung, Youngim;Kim, Jayhoon;Kim, Kwangyoung;Kim, Hwanmin
    • The Journal of Society for e-Business Studies
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    • v.19 no.4
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    • pp.61-72
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    • 2014
  • Recently usage on digital scholarly information has been analyzed with various respects by various parties since the rapid expansion of digital scholarly information use and the increasing availability of large-scale log data. Nevertheless, no standard platform for distributing usage statistics of scholarly information at the national scale has been suggested so far. Therefore, this paper suggests a generalized SUSHI (Standardized Usage Statistics Harvesting Initiative) platform for distributing usage statistics of digital scholarly information at the national scale.

Relationships between Customer Value and Performance : Focusing on Family Restaurant Websites (고객 가치와 성과의 관계 : 패밀리 레스토랑 웹사이트를 중심으로)

  • Lim, Se Hun
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.215-227
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    • 2013
  • Currently, improved quality of life has facilitated consumers' indulgence in a diverse range of cultural cuisines. Consequently, the evolvement of the food service industry has been developing itself according to the diversified needs of the consumers. In particular, a great amount of interest has been expressed in a new form of food service known as family restaurants. Family restaurant service providers have begun to provide information regarding family restaurant usage, including various foods and services, through their websites in order to yield better service to consumers. For family restaurant service providers, comprehending the consumers' purpose of using the company's websites is a crucial managerial issue and it plays an important role in the development of good marketing strategies. There exists a distinction in websites usage purposes according to the different values of consumers; the hedonic value and the utilitarian value. When consumers gain satisfaction through family restaurant websites usage, this satisfaction extends to word of mouth communication effect. In order to develop good Internet marketing strategies, this study is prepared to assist family restaurant service providers understand the relationships among customer value, usage purpose, customer satisfaction, and word of mouth communication with regards to the family restaurant websites. The results of this study provide useful implications to understand consumer behavior and to develop marketing strategies in a family restaurant websites.

A Study on the Factors Promoting the Usage of WiBro Service (와이브로 서비스 활성화 방안)

  • Yoon, Jong-Soo
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.7
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    • pp.165-172
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    • 2011
  • This study was to investigate which factors promote the usage of WiBro service, and to propose a few of research propositions on the relationships between these factor and characteristics of mobile Internet usage. To accomplish these research purposes, the study defined research variables such as factors promoting the usage of WiBro service, characteristic of mobile Internet usage, and types of user based on the review of mobile Internet service related studies. The study performed various statistical analyses using survey questionnaires on mobile Internet users, and finally proposed some research propositions, based on the analysis results, that could be used in the future studies.

A Study on the Service Improvement through the Analysis of Current Status of e-Trade Platform Usage (전자무역 플랫폼의 이용현황 분석과 서비스 고도화 방안)

  • Lee, Sang-Jin
    • International Commerce and Information Review
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    • v.11 no.3
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    • pp.47-71
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    • 2009
  • In order to implement e-trade infrastructure through the radical innovation of trade process, e-trade platform which is called 'uTradehub' has been developed for three years. After pilot operation of this platform in 2007, the formal service of e-trade such as logistics, customs and foreign exchanges had been provided in 2008. However, the usage of e-Trade platform is not the level of users' satisfaction because trade-related communities have not actively participated into e-trade platform and several functions with users requirements are necessary to develop additionally. In this regard, there are strong demands to suggest some strategies for application and usage proliferation of e-trade platform. Therefore, this paper would like to evaluate the current status of e-trade platform service and usage by the theoretical consideration of preceding researches and practical analysis of statistical data. Then, it will explore several service improvement ideas in terms of system supplementation and integration, electronic documents standardization, radical change of using fee, global connection, user oriented education and advertisement.

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A Study on Consumer Sharing Economy Service Usage Attitudes and Usage Intentions (소비자의 공유경제 서비스 이용태도 및 이용의도에 대한 연구)

  • Lee, Seung Sin
    • Human Ecology Research
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    • v.55 no.2
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    • pp.105-124
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    • 2017
  • The recent global economic crisis has resulted in increased discussion and attention on the sharing economy, a form of economic activity where individuals share currently available products. This study investigates consumer sharing economy usage attitudes and usage intentions by applying rational choice theory. For this study, an investigation that had 400 adult consumers from across Korea answer a structured questionnaire was conducted. A statistical approach using SPSS ver. 22.0 was used to analyze the data. The study found that the consumer's sharing economy value and participation levels were higher than usual. Higher than usual consumption patterns were seen for the construct of rational behavior theory. An analysis of the relative influence of variables regarding sharing economy usage intention also found that usage intention was higher for those who had experienced using a sharing economy services rather than those who did not have experience. In addition, the sharing economy usage intention also increased along with the values for subjective norms, sharing economy usage attitudes, sharing economy participation, sharing economy emotional benefits, and increased values. This study found that fundamental materials for consumer education should be made to eliminate difficulties that consumers have when they use sharing economy services. It is also expected that economic policy will develop to stimulate the sharing economy in a stable manner, that sharing economy-related information will be provided to consumers, and that consumer policies will be prepared to prevent consumer problems before they occur.

Targeting Data Service for Web-Based Media Contents (웹 기반 미디어 콘텐츠를 위한 맞춤형 데이터 서비스)

  • Park, Sung-Joo;Chung, Kwang-Sue
    • Journal of KIISE:Computing Practices and Letters
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    • v.16 no.12
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    • pp.1154-1164
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    • 2010
  • As an useful application in broadcasting services, the targeting service has been mainly studied to improve the service satisfaction and user usage in various media service environments based on user profile, preferences, and usage history. Targeting service is expanding its domain from broadcasting contents to interstitial contents and from fixed TV devices to mobile devices. Service data also include advertisement data, coupon, and information about media contents as well as simple broadcasting data. In this paper, the targeting data service is designed and implemented on articles, advertisement and broadcasting information on the basis of the user information. To adapt this to web-based media contents, information on user profile, preferences, and usage history is newly defined on the basis of the user metadata developed in TV-Anytime Forum and the user information defined in OpenSocial. The targeting data service is implemented to generate user preferences information and usage history pattern based on the similarity among user preference, contents information, and usage history. Based on performance evaluation, we prove that the proposed targeting data service is effectively applicable to web-based media contents as well as broadcasting service.