• Korean Management Science Review
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• v.23 no.2
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• pp.59-74
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• 2006

In this paper, we investigated economic viability of UCA (Ubiquitous Contents Access) technologies from user adoption perspective. UCA technologies are expected to 9et embedded into media and telecom merging services. Embracing new technologies such as UCA technologies, forged through an industry convergence, means opting for a technological innovation that will have technological as well as economic and strategic implications. As such, we adopted user perspective innovation adoption theories to explore key antecedents affecting consumer acceptance of these emerging technologies. Subsequently. using QFD (Quality Function Deployment) method, the impacts of UCA technical functions on user's perceived value enhancements are estimated. The QFD analysis result indicates that the new UCA service technologies could achieve about 42% enhancement on user perceived adoption intention compared to existing digital contents service technologies. The proposed analysis framework and findings suggests significant insights for further research.

• Korean Management Science Review
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• v.23 no.3
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• pp.133-156
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• 2006

The ubiquitous technology, leading the stream of change in telecommunication market, makes VoIP a foundation technology to enter NGN era. With this trend in mind, VoIP providers try to satisfy customer needs and invest on R&D in order to survive in this emerging market. The critical issues to VoIP providers are two fold the first one is to find out the quality attributes of Internet telephony service; and the second one is to assess the impact they have on customer satisfaction, customer loyalty and customer performance. In this study, we attempt to empirically answer the above two issues employing SEM (structural equation modeling) and AHP (analytic hierarchy process), and suggest strategic guidelines for successful deployment of Internet telephony service.

• Korean Management Science Review
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• v.21 no.3
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• pp.115-127
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• 2004

In this paper, we describe an intelligent monitoring and control system for pick-up/delivery service. This system applies geographical information system(GIS), global positioning system(GPS) and wireless communication technologies for managing pick-up/delivery operations more effectively. It consists of three subsystems, pick-up/delivery sequence planning system, pick-up/delivery monitoring system, and PDA execution system. Pick-up/delivery sequence planning system generates routes and schedules for pick-up/delivery using GIS and optimization techniques. Pick-up/delivery monitoring system monitors current positions of vehicles and actual pick-up/delivery results as compared with planned routes and visit times, while PDA execution system transmits information for vehicles positions and actual pick-up/delivery results using GPS and wireless communication technologies. The intelligent monitoring and control system is currently being used for the pick-up parcel service in a local post office of Korea Post.

• Korean Management Science Review
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• v.33 no.4
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• pp.33-49
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• 2016

The market of platform business is typically served by a few dominant players, presenting "winner-takes-all" phenomenon. This study aims to find service characteristics leading to the phenomenon. Six different service-characteristics were considered : Same-side network effect, cross-side network effects, entry barrier, multi-homing cost, switching cost, and heterogeneity of preference. To assess the degree of concentration of market share, HHI (Herfindahl-Hirschman Index) is calculated for top three major players. Based on the HHI value, 10 most eminent platform businesses are classified into three different segments and each segment is characterized with key factors. The results from this study provide some insight into the strategic management of platform business.

• Korean Management Science Review
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• v.14 no.2
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• pp.139-159
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• 1997

Recently banking industry is experiencing fundamental changes by advancement of information technology. The traditional role of branches is rapidly being replaced with new electronic service channels such as ATM. Phone and PC for they are time-saving and convenient. Automated service channel strategy of retail banks is divided into two different ways, automation and networking. Automation is mainly focused on cost reduction related to the branch operation, while networking is on expansion of customer contact points. Strategic types of banks can be defined from a matrix model shere the positioning is determined by the extent of automation and networking. The effectiveness of automated channel strategy depends on how separate strategic types show their performance. Results for deposits and productivity will be given to verify the economic performance of each strategic type.

• Journal of Korea Multimedia Society
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• v.7 no.3
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• pp.399-407
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• 2004

As the number of IP-users are increasing, it is getting so important for service providers to check the state of the current Internet and their service quality by measuring the traffic quality. We describe a general concept of measurement architecture and internet QoS (Quality of Service) parameters, and we review measurement tools. To meet these requirements, we design and implement the Internet traffic management system.

• Proceedings of the KSR Conference
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• 2004.06a
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• pp.1374-1378
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• 2004

Railway conflict detection and resolution problem (RCDRP) involves complicated field constraints that should be considered for practical service. In this paper, we address those constraints in brief. Particularly, following situations are addressed; (1) temporal change of network topology, (2) consideration of diverse conditions of track and train, for example, single/double tracks and passenger/freight service, (3) siding capacity limitation, (4) bidirectional sides used by both inbound and outbound trains, (5) regulation for passenger transfer service, (6) consideration of siding length, (7) Restriction on stopping before the track segment with steep slope.

• International Commerce and Information Review
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• v.8 no.3
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• pp.143-164
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• 2006

EDI is fast becoming the standard way of exchanging business documents, not only in this country but throughout the world. The purpose of EDI is currently being used for all the most common business transactions such as purchase orders, invoice, quotes, bill of lading, status reports, receiving advices; and also for some very specific transaction. Thus, the purpose of this study, by way of literature survey and survey research are to find the effectiveness in EDI Service of Clearance Physical. The model of the Trust Dimension and EDI Provider Loyalty in EDI Service of Clearance Physical is tested here using data from 163 samples. Based on the research model, a comprehensive set of hypotheses is formulated and a methodology for testing them is outlined. some of the hypotheses are tested empirically to demonstrate the applicability of the theoretical model. In examining the relationships of the Clearance EDI determinants factors, Trust and e-loyalty show in significantly by customs practice trust, clearance EDI, EDI provider trust and clearance EDI loyalty. but that show in not significantly by a list of names, EDI benevolence.

• International Commerce and Information Review
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• v.8 no.4
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• pp.343-368
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• 2006

The rapid expansion of regionalism has resulted in the creation of blocs of the global economy, so that those countries not belonging to one or more blocs can be discriminated. The purpose of this paper is to examine the competition policy theoretically, international background with issues, and discussion trend of global enterprise. By doing them, this paper suggests the responsive plan, future prospects, and policy directions for the competition policy by distribution service. There is not a statistically significant relationship between international diversification strategy and firm performance. However, we observed some tendency that the larger the firm size, the higher the firm performance, assuming the degree of international diversification or multinationality to be constant. However, the export productivity increase after 1~2 years, and there exits a clear evidence that the innovation investment increases a firm's export competitiveness as time goes on.

• Proceedings of the Korea Port Economic Association Conference
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• 2007.07a
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• pp.37-50
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• 2007

Taking advantage of geographical position of Korea located on the main route of world-wide service, Port Logistics Industry can be strategic industry which secures international competitiveness necessary for Korea to be hub of Northeast Asian's logistics. Along with the advent of super large container vessel, world ports environment changed from "milkway" type, which means vessel calls every port for service to "Hub & Spoke" type, which means vessel calls regional central port and feeder service for the rest ports. As environment changes, regional ports in Northeast Asia are competing each other tougher and tougher and introducing or developing port logistics information system based on state-of-the-art technology in order to adapt themselves to new environment, thus to be Hub port. Taking this situation into consideration, we want to define clearly the meaning and scope of port logistics IT and review the global trend of port logistics IT. Finally we want to find future development of port logistics IT which we have to achieve.