• Title/Summary/Keyword: Service Quality Components

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Evaluation of Resistance Spot Weld Interfacial Fractures in Tensile-Shear Tests of TRIP 1180 Steels (인장전단시험을 이용한 TRIP1180강의 계면파단특성 평가)

  • Park, Sang-Soon;Choi, Young-Min;Nam, Dae-Geun;Kim, Young-Seok;Yu, Ji-Hun;Park, Yeong-Do
    • Journal of Welding and Joining
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    • v.26 no.6
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    • pp.81-91
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    • 2008
  • The weldability of resistance spot welding of TRIP1180 steels for automobile components investigated enhance in order to achieve understanding of weld fracture during tensile-shear strength (TSS) test. The main failure modes for spot welds of TRIP1180 steels were nugget pullout and interfacial fracture. The peak load to cause a weld interfacial failure was found to be related to fracture toughness of the weld and the weld diameter. Although interfacial fracture occurred in the spot welded samples, the load-carrying capacity of the weld was high and not significantly affected by the fracture mode. Substantial part of the weld exhibits the characteristic dimple (or elongated dimple) fractures on interfacial fractured surface also, dimple fracture areas were drawmatically increased with heat input which is propotional to the applied weld current. In spite of the high hardness values associated with the martensite microstructures due to high cooling rate. The high load-carrying ability of the weld is directly associated with the area of ductile fracture occurred in weld. Therefore, the judgment of the quality of resistance spot welds in TRIP1180 steels, the load-carrying capacity of the weld should be considered as an important factor than fracture mode.

A study of reduction effects of stillbirth and mortality rates in pigs by medicinal herbs supplementation in sow (모돈 한약재 급여에 따른 자돈 사산 및 폐사 감소효과 연구)

  • Kim, Sang-Uk;No, Jin-Gu;Jo, Sang-Sin;Jung, Ji-Yeong
    • Korean Journal of Veterinary Service
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    • v.33 no.1
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    • pp.81-87
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    • 2010
  • This study was based on a survey of 100 sows which were raising in Jeonnam province for 11 months, from February to December 2008 in order to evaluate the medicinal herbs supplementation in sows on the effects of mortality in suckling pigs, and milk quality of sows. The medicinal herbs were supplemented in the feed of sows from 1 weeks before the expected date of delivery to 10 days after the delivery. As comparing stillbirth rate, test group was reduced 9.05%, and control group, 17.37%. It was certain that the medicinal herbs was very effective for reducing stillbirth rate. In comparison of mortality rate of suckling pig, test group was decreased by 1.52% as compared with control group. In analysis of milk components of sows, milk fat was 6.04% in test group and 5.22% in control group. Milk protein contents of test group and control group were 18.06% and 18.36%, respectively, showing no significant differences between two groups. Milk sugar contents showed also no difference between two groups. By milk somatic cell counts, test group ($582{\times}10^3$cells/ml) was found decreased number of milk somatic cell as compared with control group ($688{\times}10^3$cells/ml). These results imply that the medicinal herbs supplementation in sow might be effective for preventing stillbirth and mortality in piglets and mastitis in sow.

Exploring Internal Marketing Mix and Its Applications in the Foodservice Industry (외식 산업의 내부 마케팅 요소 개발 및 적용 방법)

  • Joung, Hyun-Woo;Choi, Eun-Kyong Cindy;Lee, Dong-Soo;Kim, Hak-Seon
    • Culinary science and hospitality research
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    • v.21 no.5
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    • pp.192-203
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    • 2015
  • Internal marketing has been considered as a way of achieving higher service quality and customer satisfaction in the service industry. However, the definitions and implementation of internal marketing varies by researcher. Therefore, the purpose of this study was to explore an explanatory internal marketing mix that can be utilized in the foodservice industry. Using a web-based survey method, a total of 405 usable samples were collected and used in the data analysis. Five internal marketing components (i.e., vision, development, reward, employee motivation, and internal communication) were adopted from previous literature, and the results indicated significant impacts of the internal marketing mix on employee job satisfaction.

A Survey of System Architectures, Privacy Preservation, and Main Research Challenges on Location-Based Services

  • Tefera, Mulugeta K.;Yang, Xiaolong;Sun, Qifu Tyler
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.13 no.6
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    • pp.3199-3218
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    • 2019
  • Location-based services (LBSs) have become popular in recent years due to the ever-increasing usage of smart mobile devices and mobile applications through networks. Although LBS application provides great benefits to mobile users, it also raises a sever privacy concern of users due to the untrusted service providers. In the lack of privacy enhancing mechanisms, most applications of the LBS may discourage the user's acceptance of location services in general, and endanger the user's privacy in particular. Therefore, it is a great interest to discuss on the recent privacy-preserving mechanisms in LBSs. Many existing location-privacy protection-mechanisms (LPPMs) make great efforts to increase the attacker's uncertainty on the user's actual whereabouts by generating a multiple of fake-locations together with user's actual positions. In this survey, we present a study and analysis of existing LPPMs and the state-of-art privacy measures in service quality aware LBS applications. We first study the general architecture of privacy qualification system for LBSs by surveying the existing framework and outlining its main feature components. We then give an overview of the basic privacy requirements to be considered in the design and evaluation of LPPMs. Furthermore, we discuss the classification and countermeasure solutions of existing LPPMs for mitigating the current LBS privacy protection challenges. These classifications include anonymization, obfuscation, and an encryption-based technique, as well as the combination of them is called a hybrid mechanism. Finally, we discuss several open issues and research challenges based on the latest progresses for on-going LBS and location privacy research.

Analysis of Job Satisfaction, Organizational Commitment, and Turnover Intention of Dementia Care Center Employees (치매안심센터 종사자의 직무만족, 조직몰입 및 이직의도 분석)

  • Yi-Seul Hwang;Hye-Won Oh;Bo-Ra Park;Seung-Hyun Cho
    • Journal of The Korean Society of Integrative Medicine
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    • v.11 no.3
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    • pp.205-217
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    • 2023
  • Purpose : This study aimed to identify the job satisfaction, organizational commitment, and turnover intention of workers at dementia care centers, and the correlations between these factors. Methods : A survey of 131 dementia care center employees was conducted. This comprised 48 questions covering respondent characteristics, organizational satisfaction, organizational commitment, and turnover intention. Results : Employees with no intention to change jobs had significantly higher job satisfaction and organizational commitment than those with job change intentions. Turnover intention was significantly correlated with both job satisfaction and organizational commitment. The higher the organizational commitment and the lower the turnover intention, the higher the job satisfaction. The higher the job satisfaction and the lower the turnover intention, the higher the organizational commitment. Analysis of the sub-components of the main variables found The lower the work environment, compensation, and sense of belonging to the organization, the higher the turnover intention. Conclusion : Regular educational programs are needed to improve the expertise of workers at the dementia care center, and opportunities for employees to communicate their needs should be maximized. In addition, higher salaries will attract more able and willing employees, reduce turnover, and provide and a sense of of belonging to the organization. Attention to the proper distribution of work and recruitment of appropriate human resources will further improve the working environment. If the job satisfaction and organizational commitment of workers at the dementia care center are increased and the number of employees intending to change jobs is reduced, the length of employee service will increase and contribute to improved care and service quality for dementia patients.

Design and Implementation of MPEG-4 Streaming System with Prioritized Adaptive Transport (우선순위화 기반 적응형 전송 기능을 가진 MPEG-4 스트리밍 시스템의 설계 및 구현)

  • 박상훈;장혜영;권영우;김종원;유웅식;권오형
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.29 no.8A
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    • pp.859-867
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    • 2004
  • To provide high-quality media streaming service over the best-effort Internet, a streaming methodology is required to response to the dynamic fluctuation of underlying networks. In this paper, we implement the MPEG-4 streaming system with adaptive transport based on priorities of media packets. The implemented system is composed of the common MPEG-4 streaming components such as elementary stream provider, sync and DMIF layer, and adaptive transport module including data prioritization and FEC control. More specifically, the prioritized sync layer packets (based on object level) are delivered to the transport module and then are encoded by an adaptive FEC encoder to help reliable transport. The FEC combination is dynamically adjusted by the feedback information from the receiver. In addition, low priority packets are selectively dropped to meet the limitation of available bandwidth. The experimental results over the emulation-based testbed show that the Proposed system can mitigate the impact of network fluctuation and thus improve the quality of streaming.

Improvement of Component Design using Component Metrics (컴포넌트 메트릭스를 이용한 컴포넌트 설계 재정비)

  • 고병선;박재년
    • Journal of KIISE:Software and Applications
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    • v.31 no.8
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    • pp.980-990
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    • 2004
  • The component-based development methodology aims at the high state of abstraction and the reusability with components larger than classes. It is indispensible to measure the component so as to improve the quality of the component-based system and the individual component. And, the quality of the component should be improved through putting the results into the process of the development. So, it is necessary to study the component metric which can be applied in the stage of the component analysis and design. Hence, in this paper, we propose component cohesion, coupling, independence metrics reflecting the information extracted in the step of component analysis and design. The proposed component metric bases on the similarity information about behavior patterns of operations to offer the component's service. Also, we propose the redesigning process for the improvement of component design. That process uses the techniques of clustering and is for the thing that makes the component as the independent functional unit having the low complexity and easy maintenance. And, we examine that the component design model can be improved by the component metrics and the component redesigning process.

Evaluation on the Quality of Electronic Journal Usage Report Service (전자저널 이용통계서비스의 품질평가에 대한 연구)

  • Kim, Hye-Sun
    • Journal of Information Management
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    • v.35 no.4
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    • pp.35-56
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    • 2004
  • As the more web contents are available through the internet, relative importance of electronic resources in the library collection has gradually increased. While several measurement criteria are used for the effective collection development, the usage statistics is generally accepted as the key factor to assess the retention and cancellation of electronic resources. In this paper it was examined the roles and problems inherent in the electronic journals usage statistics, and then the quality of electronic journal usage reporting services provided by several publishers were evaluated, following the ICOLC and COUNTER guidelines. To apply the usage statistics of electronic journal on the library collection development, it is necessary that libraries, related association and publishers accomplish more consistent and practical usage statistics components. And it is recommended that publisher and aggregator accommodate the guideline for electronic journal usage report.

A Study of Integrated Digital Signage Management System Implementation (Digital Signage 통합관리시스템 구축에 관한 연구)

  • Kang, Hee-Yong;Lee, Jina;Shin, Yong-Tae;Kim, Jong-Bae
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.10a
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    • pp.82-85
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    • 2014
  • With high speed communication network and supplement of high quality multimedia devices, large demand of multimedia service stimulates digital signing industry to step forward to new opportunities. But in order to provide competitive quality services, Integrated management system is required. Digital signs use technologies such as LCD, LED and Projection to display content such as digital images, video, streaming media, and information. Digital signs rely on a variety of hardware to deliver the contents. The components of a typical digital sign installation include one or more display screens, one or more media players, and a content management server for each player. To improve the existing high cost and less efficient management system, this paper suggest cost effective Integrated Digital Signage Management System with the results of analysis of existing system. Also this paper presents an actual implementation on entertainment company to evaluate the suitability, to prove the result of superior performance of proposed system.

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A Study on the Security Threat Response in Smart Integrated Platforms (스마트 통합플랫폼 보안위협과 대응방안 연구)

  • Seung Jae Yoo
    • Convergence Security Journal
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    • v.22 no.1
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    • pp.129-134
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    • 2022
  • A smart platform is defined as an evolved platform that realizes physical and virtual space into a hyper-connected environment by combining the existing platform and advanced IT technology. The hyper-connection that is the connection between information and information, infrastructure and infrastructure, infrastructure and information, or space and service, enables the realization and provision of high-quality services that significantly change the quality of life and environment of users. In addition, it is providing everyone with the effect of significantly improving the social safety net and personal health management level by implementing smart government and smart healthcare. A lot of information produced and consumed in these processes can act as a factor threatening the basic rights of the public and individuals by the informations themselves or through big data analysis. In particular, as the smart platform as a core function that forms the ecosystem of a smart city is naturally and continuously expanded, it faces a huge security burden in data processing and network operation. In this paper, platform components as core functions of smart city and appropriate security threats and countermeasures are studied.