• Journal of Information Technology Services
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• v.17 no.4
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• pp.85-100
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• 2018

In this study, we formulated rational criteria to efficiently provide traffic information services via a crafted approach. By utilizing this, we presented a detailed traffic information service providing method that can overcome the limitations of existing link unit information provision system. Three methodologies such as user survey, data mining, and KHCM (Korea Highway Capacity Manual) utilization method were applied to formulate a rational expression standard for traffic information service. Each method was designed to establish a quantitative criterion for various traffic conditions and to enable user-oriented traffic information service in consideration of the traffic principal/compatibility. Considering the results of each methodological analysis in a comprehensive manner, the basic expression standards for traffic information service was formulated. Then we presented improvements such as traffic condition step by road, speed range of traffic condition, expression term of traffic condition and so on. In order to complement the problems of the information provision system of the existing link unit based on the derived improvement criterion, we presented the detailed traffic information service provision method by using the traffic speed data of the second order. And we applied this to the two links of Daegu city. The method presented in this research can improve the quality of traffic information service. Not only it can be used for various fields such as optimal route search, traffic safety service and so on.

• Journal of Korea Society of Digital Industry and Information Management
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• v.18 no.4
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• pp.77-83
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• 2022

As users' needs for customized services increase, the service provision method is changing from a vertical structural service provision method to a horizontal structural service provision method. This paradigm shift has led to a change from the way existing users find the content they want to find and provide customized needs of users by content providers. With the recent development of smartphones and various AI technologies, demand for providing seamless services such as smartphones is increasing in automobiles. However, it is difficult to provide services in line with changes in this service paradigm because automobile services provide services centered on finished car manufacturers rather than individually providing services tailored to user needs. In this paper, we develop a Node-RED-based dynamic vehicle service simulation tool so that users can use the service they want in cars. The simulation tool developed provides a simulation environment for services authored by the user using NodeRed by writing, registering, and using NodeRed.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2004.10a
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• pp.1034-1037
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• 2004

The goal of this paper is to develop a system which provides infotainment services for the healthy life of the elderly. First, we define the infotainment services for the elderly, and then determine the infotainment contents and categories related to the infotainment service. In order to provide the infotainment service, we define several modules as follow: user representation, contents generation, contents personalization, provision and learning manager. Finally we develop a pilot system which is based on the proposed framework.

• Journal of Convergence for Information Technology
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• v.10 no.1
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• pp.235-242
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• 2020

This study aims to provide direction for improvement of the hospital's management environment for customer satisfaction management, which is ultimately consumer-oriented in practice. this study was analyzed the relationship between hospital use satisfaction relative to expected level and medical service provision process for inpatients. The study method collected data from September 10 to September 30, 2018 for patients with inpatient care at hospitals and general hospitals under 300 beds, and conducted a t-test, ANOVA, and logistic regression. According to the analysis, hospital brands were the most frequently chosen reason for hospitalization, followed by doctor brands. The satisfaction level of the inpatient medical service provision process showed no statistical differences depending on the general characteristics. It has been confirmed that the hospital's satisfaction level relative to the expected level of inpatients has a causal relationship that significantly affects the hospitalized procedure the course of the provision of medical services.

• Journal of Information Technology Applications and Management
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• v.13 no.4
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• pp.155-165
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• 2006

Along with the evolution of wireless internet environment, information services in mobile internet are being explosively increased. However, due to the high expense for the use of those services, it is not easy to collect the devoted customers. In order to overcome the adverse conditions, the service should be supported by a strategic application system which facilitates easier and fast service for customer's information needs than that of traditional on-line internet. In this paper, we investigate the strategy how to provide the information service under the customer satisfaction, and also consider some ways of personalization of information service and information provision in real-time. As a result of the works, we develop a system, MoSA-CRM(Mobile Service Application based on CRM) to support customer-oriented information service. We believe that the MoSA-CRM system can provide some benefits for information providers in mobile e-commerce market such as flexibility in business strategy, systematic customer relationship management, and growth in financial ability.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2001.10a
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• pp.391-394
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• 2001

본 연구에서는 기업이 ASP(Application Service Provision)도입을 추진할 때, 사용자 입장에서 인지될 수 있는 위험요인들을 기존의 정보시스템 아웃소싱과 ASP의 문헌연구를 통해 도출하여 각각을 차원별로 범주화하고, 둘 간에 어떤 차이점과 유사점이 있는지를 알아봄으로써 기업이 성공적으로 ASP를 추진할 수 있는 토대를 제시함을 목적으로 한다.

• Journal of the Korea Convergence Society
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• v.8 no.12
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• pp.71-76
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• 2017

It is necessary to develop a service that meets various environmental requirements so that the Internet of things can be applied to the fourth industry in overall. This paper presents a method for extracting IoT devices information to change the current provider centric service provision environment in order to construct a user centered service provision environment for Web services. Also, it provides users to utilize the appropriate web services through taking advantage of IoT devices information. The existing service provision environment is focused on the method of selecting the service using the provider service information, thus, it is considered necessary for a user-oriented service search method to be in need. In this study, the service list is provided to the user by combining provider information and information extracted from IoT Devices. IoT information collection generates information by separating context information such as information between IoT devices and users and event information between devices through identifiers. In this paper, we propose a development of a user centric service environment by presenting users with a necessary service list through the proposed IoT information.

• The Journal of Information Systems
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• v.26 no.1
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• pp.53-73
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• 2017

Frequent outbreak of intrusion of private information is occurring recently not only at portal sites but also in electronic information service of public agencies. Due to these intrusions, it is observed that the citizens tend to avoid providing their private information even to the service for public agencies. Therefore, the object of this research can be explained as demonstrating the influence of the intention of provision for private information to foster the selectronic information ervice of the public agencies. In order to achieve this, this research intends to demonstrate how the experience of the intrusion of the private information affects the concern about the privacy and how the information factor from the public electronic information service has influence on the reliability toward the public. The results showed that the experience of intrusion of privacy, awareness of the danger of privacy, and the sense protection of the information from the manager at public agencies have direct influence on the concern of privacy. Meanwhile, it has been verified that the awareness of information protection of a manager, the systemicity of information protection, and the surveillance and punishment of information protection have influence on the reliability of public agencies.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.12
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• pp.4950-4966
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• 2015

Cloud providers now face the problem of estimating the amount of computing resources required to satisfy a future workload. In this paper, a virtual machine provisioning (VMP) mechanism is designed to adapt workload fluctuation. The arrival rate of forthcoming jobs is predicted for acquiring the proper service rate by adopting an exponential smoothing (ES) method. The proper service rate is estimated to guarantee the service level agreement (SLA) constraints by using a diffusion approximation statistical model. The VMP problem is formulated as a facility location problem. Furthermore, it is characterized as the maximization of submodular function subject to the matroid constraints. A greedy-based VMP algorithm is designed to obtain the optimal virtual machine provision pattern. Simulation results illustrate that the proposed mechanism could increase the average profit efficiently without incurring significant quality of service (QoS) violations.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.1
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• pp.217-228
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• 2020

The selection factors of service companies have changed in accordance with intensifying competition in the marine transportation service market and environment changes of transportation services. To explore the important factors of customer choice to marine transportation service, this study empirically examines the influence of these selection factors; service provision area, price competitiveness, corporate image, service expertise, and sales support, on transaction continuity through customers' perceived service value and satisfaction. Based on an online survey with those in the Korean marine transportation industry, this study conducted statistical analyses using structural equation modeling. Based on relevant previous studies, the current study constructed a total of 55 survey questions. Finally, 213 questionnaires were collected. Among the five selection factors, corporate image did not affect perceived service value, and price competitiveness was still the most important factor. However, service expertise and sales support were found to be more important factors than regional factors. In order to maintain transaction continuity, shipping companies should also strive to improve their service quality to their customers. In particular, service quality strategies focused on time and regional factors should develop to strategies with the key factors for the changed business environment.