• Title/Summary/Keyword: Service Modeling

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Pre-service mathematics teachers' perceptions on mathematical modeling and its educational use (예비 수학 교사들의 수학적 모델링 및 그 교육적 활용에 대한 인식)

  • Han, Sunyoung
    • The Mathematical Education
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    • v.58 no.3
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    • pp.443-458
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    • 2019
  • Mathematical modeling has been a crucial topic in mathematics education as students' problem solving competency are regarded as a core skill for future society. Despite of the importance of mathematical modeling in school mathematics, there have been very limited studies relating pre-service teachers' knowledge and perceptions on mathematical modeling. In this vein, this study aimed to investigate pe-service mathematics teachers' perceptions on mathematical model, mathematical modeling and educational use of mathematical modeling, and their relationships. The current study utilized a survey consisted of 18 items. The responses of 210 pre-service mathematics teachers to the survey items were quantitatively analyzed using descriptive statistics, analysis of variance, exploratory and confirmatory factor analysis, the structural equation model, and multi group analysis. The results of analysis of variance revealed that pre-service teachers in difference groups (majors, grades, and experiences with mathematical modeling) showed statistically significant differences in mean values. Moreover, according to the results from the structural equation modeling analysis, pre-service mathematics teachers' perceptions on mathematical model and modeling affected their perceptions on educational use of mathematical modeling. In addition, depending on their pre-experiences with mathematical modeling, pre-service teachers represented a different relationship between perceptions on mathematical modeling and educational use of mathematical modeling. Implications for future studies and mathematics classrooms were discussed.

Modeling of Indoor Geometry and Environment Sensor for Responsive Virtual URS Service (반응형 가상 URS 서비스를 위한 실내 기하구조 및 환경 센서 모델링)

  • Jeon, Kyeong-Won;Ki, Jeong-Seok;Kwon, Yong-Moo
    • The Journal of Korea Robotics Society
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    • v.3 no.2
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    • pp.112-116
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    • 2008
  • This paper presents URS (Ubiquitous Robotic Space) Modeling and service technique for the robotic security service while bridging between virtual space and physical space. First, this paper introduces a concept of virtual URS and responsive virtual URS. Second, this paper addresses modeling of URS which covers modeling of indoor geometry and environment sensor. Third, this paper describes virtual URS services including interactive virual-physical bridging service.

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A Case Study of Lesson Design Based on Mathematical Modeling of Pre-Service Mathematics Teachers (중등 예비교사들의 수학적 모델링 기반 수업 설계 사례연구)

  • Choi, Heesun
    • Communications of Mathematical Education
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    • v.36 no.1
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    • pp.59-72
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    • 2022
  • The purpose of this study is to understand the characteristics of the mathematical modeling tasks and lesson designs developed by pre-service teachers based on the inherent awareness of mathematical modeling, considering the importance of creating a task to perform mathematical modeling activity and designing a lesson. As a result, the mathematical modeling tasks developed by pre-service teachers mainly presents an appropriate amount of information using real life contexts for the purpose of learning using concepts, and it showed a tendency to develop to the level of cognitive demand that required procedures with connections to understanding, meaning, or concepts. And most of the developed modeling task-based lessons showed a tendency to design warm-up activity, model-eliciting activity, and model-exploration activity. This result is due to the lack of experience of pre-service teachers in creating mathematical modeling tasks. Therefore, it is necessary to continuously provide opportunities for pre-service teachers to learn concepts or create mathematical modeling tasks intended for exploration according to various mathematical contents, thereby actively cultivating their ability to create modeling tasks in the course of training pre-service teachers. Furthermore, it is necessary to strengthen the expertise in mathematical modeling teaching and learning by providing opportunities to actually perform the mathematical modeling-based classes designed by pre-service teachers and to experience the process of reflecting on the lessons.

A Methodology for Ontology-based Service Drawing for SOA (SOA를 위한 온톨로지 기반의 서비스 도출 방법론)

  • Jang, Ryo-Sun;Park, Sei-Kwon;Ryu, Seung-Wan;Shin, Dong-Cheon
    • Journal of Information Technology Services
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    • v.10 no.2
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    • pp.309-327
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    • 2011
  • Even though several methodologies for SOA(Service Oriented Architecture) have been proposed, in practical aspects most of them have some problems since they fail to propose specific policies in definition and identification of a service. This paper proposes a service modeling methodology. SOMO(Service Oriented Modeling using Ontology), which draws proper services in the process of defining and identifying services. SOMO defines a service ontology based on service definition and characteristics in SOA. The service drawing process consists of 3 steps : requirement analysis, service identification, and service definition. SOMO is expected to increase the degree of reuse and facilitates the definition and search of services by using service ontology. In addition, it clearly allows the definition and identification of services, satisfying the user requirements.

An Service oriented XL-BPMN Metamodel and Business Modeling Process (서비스 지향 XL-BPMN 메타모델과 비즈니스 모델링 프로세스)

  • Song, Chee-Yang;Cho, Eun-Sook
    • KIPS Transactions on Software and Data Engineering
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    • v.2 no.4
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    • pp.227-238
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    • 2013
  • The business based existing BPMN model is a lack of service oriented modeling techniques. Therefore, it requires a layered technique of service oriented business modeling so that can meet the design for a complex application system, developing a system based on SOA. In order to enhance reusability and modularity of BPMN business model, this paper proposes a metamodel and business modeling process based on this metamodel that can hierarchically build a BPMN model. Towards this end, the XL-BPMN metamodel hierarchically established based on MDA and MVS styles are first defined. Then a BPMN service modeling process is constructed based on modeling elements of this metamodel according to the modeling phases. Finally, the result of a case study in which the proposed method is applied to an online shopping mall system is discussed. With the use of well-defined metamodel and modeling process, it is hoped that it can be shown that a service dominated and layered BPMN business model can be established, and that the modularity and reusability of the constructed BPMN business model can be maximized.

A TINA-Based Component Modeling for Static Service Composition

  • Shin, Young-Seok;Lim, Sun-Hwan
    • Journal of information and communication convergence engineering
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    • v.2 no.1
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    • pp.40-45
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    • 2004
  • This paper describes a modeling of service composition manager based on TINA (Telecommunication Information Networking Architecture). The Service composition function is mainly motivated by the desire to easily generate new service using existing services from retailers or $3^{rd}$-party service providers. The TINA-C specification for the service composition does not include the detailed composition procedure and its object models. In this paper, we propose a model of components for the service composition, which adapts a static composition feature in a single provider domain. To validate the proposed modeling, we implemented prototype service composition function, which combines two multimedia services; a VOD service and a VCS service. As a result, we obtain the specification of the detailed composition architecture between a retailer domain and a $3^{rd}$-party service provider domain.

The Service Recovery Strategies, Customer Satisfaction, Customer Loyalty

  • Kim, Gye-Soo
    • International Journal of Quality Innovation
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    • v.8 no.1
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    • pp.76-86
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    • 2007
  • This paper reports on a study investigating key attributes of service recovery strategies in internet shopping mall. In theses day, service recovery has received important attention in the service operation management literature. Service recovery involves those actions designed to resolve problems, alter negative attitudes of dissatisfied consumers and to ultimately retain these customers. The study examined that service recovery strategies (apology, compensation) impact on the customer satisfaction. And customer satisfaction impacts on customer loyalty with SEM (Structural Equation Modeling). This study can be used a strategic implication for internet shopping mall managers to develop successful service recovery strategies.

Analysis of User Reviews of Electric Kickboard Sharing Service Using Topic Modeling (토픽 모델링을 활용한 전동킥보드 공유 서비스의 사용자 리뷰 분석)

  • Jung Seung Lee
    • Journal of Information Technology Applications and Management
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    • v.31 no.1
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    • pp.163-175
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    • 2024
  • This study conducts topic modeling analysis on four electric scooter sharing platforms: Alpaca, SingSing, Kickgoing, and Beam. Using user review data, the study aims to identify key topics and issues associated with each platform, as well as uncover common themes across platforms. The analysis reveals that users primarily express concerns and preferences related to application usability, service mobility, and parking/accessibility. Additionally, each platform exhibits unique characteristics and challenges. Alpaca users generally appreciate convenience and enjoyment but express concerns about safety and service areas. SingSing faces issues with application functionality, while Kickgoing users encounter connectivity problems and device usability issues. Beam receives overall positive feedback, but users express dissatisfaction with application usability and parking. Based on these findings, scooter sharing service providers should focus on enhancing application features, stability, and expanding service coverage to meet user expectations and improve customer satisfaction. Furthermore, highlighting platform-specific strengths and providing tailored services can enhance competitiveness and foster continuous service growth and development.

Research on Service Enhancement Approach based on Super App Review Data using Topic Modeling (슈퍼앱 리뷰 토픽모델링을 통한 서비스 강화 방안 연구)

  • Jewon Yoo;Chie Hoon Song
    • Journal of the Korean Society of Industry Convergence
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    • v.27 no.2_2
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    • pp.343-356
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    • 2024
  • Super app is an application that provides a variety of services in a unified interface within a single platform. With the acceleration of digital transformation, super apps are becoming more prevalent. This study aims to suggest service enhancement measures by analyzing the user review data before and after the transition to a super app. To this end, user review data from a payment-based super app(Shinhan Play) were collected and studied via topic modeling. Moreover, a matrix for assessing the importance and usefulness of topics is introduced, which relies on the eigenvector centrality of the inter-topic network obtained through topic modeling and the number of review recommendations. This allowed us to identify and categorize topics with high utility and impact. Prior to the transition, the factors contributing to user satisfaction included 'payment service,' 'additional service,' and 'improvement.' Following the transition, user satisfaction was associated with 'payment service' and 'integrated UX.' Conversely, dissatisfaction factors before the transition encompassed issues related to 'signup/installation,' 'payment error/response,' 'security authentication,' and 'security error.' Following the transition, user dissatisfaction arose from concerns regarding 'update/error response' and 'UX/UI.' The research results are expected to be used as a basis for establishing strategies to strengthen service competitiveness by making super app services more user-oriented.

The MNM Service Model - Refined Views on Generic Service Management

  • Garschhammer, Markus;Hauck, Rainer;Kempter, Bernhard;Radisic, Igor;Roelle, Harald
    • Journal of Communications and Networks
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    • v.3 no.4
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    • pp.297-306
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    • 2001
  • In the last couple of years service management has gained more and more momentum in the research community. Nowadays, as complexity of IT-services is increasing, these services are usually composed of interdependent, layered services hosted by various providers. Therefore, a strong cooperation of providers involved in service provisioning is needed, especially regarding their management processes and systems. One important step is to establish a common understanding about service-related terms in order to be able to specify service functionality and the resulting management tasks. Additionally, means to analyze and identify the necessary actors and the corresponding inter- and intra-organizational relationships are needed. This paper presents an extended version of the MNM service model which provides a generic model defining commonly needed service-related terms, concepts and structuring rules in a general and unambiguous way. Furthermore, we demonstrate the application of the MNM service model by modeling a riser help desk service based on a concrete scenario. The experience gained from modeling is used to discuss the benefits of service modeling in general.

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