• 제목/요약/키워드: Service Industry Workers

검색결과 284건 처리시간 0.024초

시뮬레이션을 활용한 소상공 서비스 회사의 배달시스템 외주화 방안 도입에 대한 연구 (A Study on the Introduction of Outsourcing of the Delivery System for the Small Service Industry using Simulation)

  • 구승환;노승민;장성용
    • 한국시뮬레이션학회논문지
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    • 제22권3호
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    • pp.43-53
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    • 2013
  • 본 연구는 소상공 서비스 회사의 이익을 극대화하고, 배달음식을 고려함에 있어서 소비자의 편의성을 증대시키며, 노인의 사회참여를 활성화시키기 위한 방안으로 배달을 외주화하는 방안을 수립하기 위한 연구이다. 이를 위해 일반적으로 집에서 자주 주문하는 음식인 중국음식점을 대상으로 물류 시스템을 개선하여 업체와 소비자, 외주 배달 업체 모두 Win-Win-Win 할 수 있는 전략을 수립하고자 시뮬레이션 분석을 수행하였다. 시뮬레이션에 사용된 입력데이터는 실제 중국음식점에서 발생하는 데이터와 인터뷰 결과를 통하여 얻은 데이터를 정리하여 사용하였다. 외주 배달 업체의 배달인원과 이용요금에 따라 총 6가지의 시나리오를 설정하였으며, 각 시나리오별로 3개 음식점의 상황을 달리하여 시뮬레이션 실험을 실행하여 결과를 분석하였다. 분석결과 외주 배달을 이용할 경우 소상공 서비스 회사는 매출과 이익의 증대를 이룩할 수 있으며, 소비자는 자신이 원하는 음식을 보다 빨리 배달받을 수 있게 된다. 또한 외주 배달 운영 업체는 노인을 고용하여 수익을 낼 수 있으며, 이를 통해 노인문제를 해결하기 위한 하나의 방안으로 활용될 수 있을 것으로 판단된다.

한국에서의 화재 피해 관련요인 분석 (Analyses on Related Factors with Fire Damage in Korea)

  • 장은미;강병기;박경
    • 대한지리학회지
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    • 제50권3호
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    • pp.355-373
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    • 2015
  • 본 연구에서는 화재로 인한 피해에 영향을 주는 여러 요인들에 대한 사전 연구를 살펴보고, 주요 화재피해 결정요인에 대한 모델을 만들고 지역환경 요소와 화재피해요소의 변수를 선정하여 상호인과관계 모형을 정립하였다. 모델의 유효성을 검증하기 위하여 228개의 시군구 자치단체별로 공표된 통계를 선정하여, 화재피해에 대한 4개의 종속변수와 22개의 독립변수를 선정하여 검증을 하였다. 독립변수는 인적 취약성, 물리적 취약성, 경제적 취약성 및 경감요소와 지역의 특성으로 구분하여 구성하였다. 선택된 변수의 상관관계를 분석하기 위하여 준로그 모형을 적용하여 회귀분석을 수행하였다. 22개의 독립변수 중에서 만명당 재난약자수, 만명당 제조업 종사주수, 만명당 연료소매업 종사자수, 만명당 음식 요식업 종사자수는 화재의 발생건수와 유의미한 상관관계를 보여주었으며, 이와는 달리 화재로 인한 사망자수는 만명당 사회복지사수와 상업지구비율과 유의미한 상관관계를 보였다. 이외에 화재로 인한 경제적 손실값을 설명하는 변수로는 만명당 부과된 재산세가 유의미한 변수로 도출되었다. 단순히 인구와 면적으로 소방에 필요한 자원을 배분하지 않고 피해에 영향을 주는 변수를 고려해야 할 것으로 사료되며 이 결과물은 화재예방정책과 화재안전을 제고하는 데 기여할 것으로 기대된다.

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대구.경북지역 산업간호사의 배치현황 및 제공실태에 관한 조사연구 (A Study on the Distribution of Industrial Nurses and Performance of Industrial Nursing Services in Taegue and Kyungpook area)

  • 김상순;김연화;김옥란;최연희
    • 지역사회간호학회지
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    • 제1권1호
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    • pp.299-317
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    • 1989
  • This study was attempted to find out the distribution of industrial nurses, analyze job performance by function and utilization state of medical dispensary among workers. The subjects for this study were 32 nurses working at industry located in Kyungpook and Taegu area. The data was collected through questionaire during the period of August 5-31, 1986, and analysed by the method of frequency and percentage. The following is the main findings of the study; 1. 72.2% of respondents was engaged in manufacturing industry, 33.3% in workplace whose regular workers was more than 2,000 workers. 67.7% in occupational health physicians was part-time system. 2. 93.1% of respondents was 20-29 years age group, 93.1% was graduates of junior nursing college, 96.6% was unmarried. 448% had 1-4 years of total working experiences. 3. For the motives which made them becomes industrial health nurse, 'good employment condition' was 62.1%. For the job satisfaction, 'moderate' was 586%. For the interest about the industrial health, 'moderate' was most frequent (58.6%). In the inservice education, 86.2% of the subjects was received education. 4. For the attitude of the dispensary and industrial nursing of employer, 'necessary' was most frequent (72.4%, 62.6%). 5. All establishment had dispensary facilities, 65.5% of them had independent dispensary. 6. In duty shift, 93.1% of respondents was working in one shift system. 41.4% of respondents was received from 250,000 won to 290,000 Won and 41.4% was belong to personnel section and 24.1% was direct controlled by general business section chief. 7. In the main health problem of their factories, 48.3% of respondents was work-environmental state, 24.1% was health education. 8. In the Dispensary budget, 60% of respondents was under 3,000 won per worker. 9. In the job performance rate by function, nursing service 73.1%, industrial health and nursing management 63.7%, environmental hygiene and safety management 54.5%, medical insurance 44.9%, welfare 38.4%. 10. Main health complaints among workers utilizing medical dispensary was 35.9% of respiratory system, 21.5% of gastro-intestinal system, 11.0% of skeletomuscular system.

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소규모 사업장 산업간호사의 업무활동 분석 (A Study of Occupational Health Nurses Activities in Small Scale Industries)

  • 김현리;이명숙;김명순;정문희
    • 한국보건간호학회지
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    • 제12권2호
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    • pp.1-11
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    • 1998
  • This study was performed to analyze the occupational health nursing of support-project of health management skill for small-scale industries. The 2 subject centers were under the umbrella of Korean Industrial Health Association and data collection period was 2weeks from September 1 to 13. 1997 and time and motion study method was used. Data was handled by SPSS win 7.5 program. results were worked out number. percentage. F-value. (1) The weekly time spending of occupational health nurses was distributed into indoor service 46.9%, outdoor service 26.6%, movement 26.5%. The mean visiting times were 2-3 times per week. and spending time was about 1 hour per industry. (2) There are statistically significant difference among the distribution of time spending according to industrial works(F=23.08. p=.000). and the special education for occupational disease prevention takes the most mean time. (3) There were statistically significant difference among the spending time for the health coach of occupational health nurses(F=188.79. p=.000). and the activity time for workers (58.4%) was more than that of for monitors(41.6%). The frequency of health coachs were 155 times for monitors during two weeks. but health coach for worker was 87 times. As a results. the contents of health coach for workers was proved to take more time than that for monitors. Perhaps we think that monitors has limitation for health management. therefore we should be consider flexible management of visiting time and health coach guidelines for occupational health nurses. (4) There were statistically significant differences among the distribution of time spending according to health coach methods for industrial health nurses(F=66.31. p=.000). The most frequent method of all was guide transmission. 159 times(65.7%), and the mean spending time for instruction was 19.78 min. the longest time. Our suggestion for occupational health nursing of support-project of health management skill for small-scale industry is that the need of each industry is very complex because of various conditions. therefore need assessment for industries should be conducted professionally. And occupational health nurses should apply occupational health nursing process autonomously. and their activities be guaranted by the guideline

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지역주민의 드론 역량 강화요인 인식이 산업 활성화에 미치는 영향 - 수요만족도를 매개로 - (The Effect of Local Residents' Recognition Factors on Drone Capability on Industry Revitalization - On the basis of demand satisfaction -)

  • 한갑수
    • 한국융합학회논문지
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    • 제10권11호
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    • pp.125-130
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    • 2019
  • 사회전반에 걸쳐 드론의 활용도와 가치가 높아지고 있다. 그러나 국내 드론업체의 기술 부족, 드론관련 규제, 기술평가 항목 부재 등 정부의 지원과 투자가 부족한 것으로 나타났다. 따라서 본 연구는 대구지역 주민을 대상으로 드론산업 활성화를 위하여 강화시켜야 할 드론의 역량이 무엇인지 도출하기 위하여 통계분석을 실시하였다. 그 결과 드론의 수요만족도(가격, 품질, 서비스)는 드론의 역량강화 5개요인 중 물적, 사회적, 정책적 요인이 강화될 때 드론산업 활성화로 이어지는 것으로 나타났다. 결론적으로 우리나라 드론산업 활성화를 위해 강화시켜야 할 드론역량은 물적 요인(드론수요, 개발, 등록대수, 사업체 및 종사자 증가), 사회적 요인(국가차원의 홍보, 공교육기관 신설, 드론직업에 대한 올바른 이해와 인식), 및 정책적 요인(사생활 방지대책, 정부 재정지원, 법규와 제도 완화)이다. 이상의 3개 요인에 대하여 정부, 업계, 드론운용자가 삼위일체가 되어 개선 보완해 나아갈 때 우리나라 드론산업의 전망은 밝을 것으로 기대한다.

전문계 고등학교 의상과 교육과정에서의 교육목표 및 내용에 관한 연구 (The Changes and Present Status of Education in Clothing Departments at Vocational High Schools)

  • 유혜자;정미경
    • 한국의류학회지
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    • 제34권2호
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    • pp.371-384
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    • 2010
  • This research investigates the historical changes of the educational system for the clothing departments at vocational high schools. According to the growth of the fashion industry, employment potential in the clothing departments of the vocational high schools, numerical changes in the educational statistics, and curriculums were investigated by papers, reports, and statistic data. The statistic data were derived from the 'Center Educational Statistics and Information', 'School Information' (Hak-gyo Alimi), 'Korean Statistical Information Services' and internet home pages of vocational high schools. Technical service workers that graduate from clothing departments and vocational high schools have limited competitiveness in a thriving fashion industry field. Highly developed fashion industries require more professional workers in fashion design, fashion marketing, and fashion materials. Compared to 1994, when 35 classes were conducted in 5 vocational high schools, 69 classes are now conducted at 15 schools. They have over 2,000 students and produce over 600 graduates. However, 222 credits of the $1^{st}$ curriculum in 1958 went down to 82 credits in the 2007 revised curriculum to complete the credits of clothing departments. The 15 courses of the 1st curriculum fell to 5 courses in the 2007 revised curriculum on the number of major subjects. It is a fundamental problem that major courses in clothing education have been excessively reduced despite the demand for of highly specialized workers in the fashion industry. In the view of operating conditions of those schools, there were several problems such as the wide gaps in the curriculum, limited equipment, the supply of teachers, and counseling on the choice of college or a career. In conclusion, the following measures are required: 1) the increase of complement credits in major subjects and renovation of curriculum, 2) national substantial support to change the social circumstance concerning vocational education and occupational consciousness, 3) operation of credit approving systems in universities and colleges for students that have completed the same courses at vocational high schools, 4) designing realistic programs for vocational education and cooperation systems with corporate enterprises.

경호경비산업의 발전을 위한 사회연결망서비스 활용전략 (The Strategies for the Development of the Security Industry Utilzing Social Network Services)

  • 김두한;김은정
    • 시큐리티연구
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    • 제46호
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    • pp.7-30
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    • 2016
  • 이 연구는 플랫폼 비즈니스 모델에 기반을 둔 사회연결망서비스를 활용하여 경호경비산업을 활성화하기 위한 전략을 규명하기 위하여 본 조사에서 심층면담과 IPA 분석 기법을 활용하여 규명된 전략의 방향성과 실제 구체화 할 수 있는 전략적 내용 및 개선과제를 확인하고자 하였다. 심층면담을 통하여 규명된 경호경비산업의 미래에 필요한 전략적 개선과제는 모두 11개 항목으로 나타났다. 각각의 개선과제는 3가지의 영역으로 범주화 할 수 있었다. 3영역 11개 항목을 IPA 분석을 통하여 중요도 및 실행가능성을 설명하였다. 첫째, 우선적으로 실행이 필요한 영역은 민간 중심 지역사회 치안관련 포털 사이트 개발 및 운영, 보편적 사회연결망서비스(소셜네트워크서비스: SNS) 활용 확대, IT기반의 보안콘텐츠 관리 및 운용 전문인력 양성, IT기반의 경호경비산업 종사자 교육 콘텐츠 개발, 온라인 경호경비산업 종사자 보수교육 프로그램 개발 및 확충 등 5개의 항목이었다. 둘째, 역량 재고를 통해 효과성을 높여야하는 영역은 공개형 경비보안 공공 종합정보시스템 구축에 관한 1개의 항목이었다. 셋째, 재검토가 필요한 영역은 개별 경호경비산업 종사자 전문인력 정보 채널 운영, 사설 경호경비 서비스업체의 고객전용 서비스 및 이벤트 확충 등 2개의 항목이었다. 넷째, 효과성이 미흡한 영역은 사회연결망서비스의 활용확대를 위한 제도 개선, 지역사회 치안용 폐쇄형 카메라 정보의 공유 방안 논의, 사설기업 사회연결망서비스(소셜네트워크서비스: SNS) 개발 등 3개의 항목이었다. 규명된 전략적 과제들의 특성에 따른 분류 및 실행의 정도는 향후 경호경비산업의 환경 변화에 따라 달라질 수 있음을 인지할 필요가 있을 것이다.

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공항근무 직원의 여가만족과 여가제약에 대한 내부마케팅 연결망 연구 (A Study on the Internal Marketing Network for Airport Employees' Leisure Satisfaction and Restrictions)

  • 이선미
    • 유통과학연구
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    • 제15권7호
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    • pp.53-59
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    • 2017
  • Purpose - In the airline industry, an airport plays an important role. There are a lot of employees who work at an airport, and most of the workers experience restraints regarding leisure activities. Thus, there is a need for studying the internal marketing in the airport to better serve the worker. Although there is a lack of well-structured research regarding the restrictions and satisfaction factors experienced by the airport employees for their leisure activities, this research studies how the restrictions and satisfaction factors influence each other in relation to the internal marketing in the airport. The purpose of this research is to provide a detailed, real time research method for studying the restrictions and satisfaction factors in relation to the internal marketing that are experienced by the airport employees regarding their leisure activities. Research design, data, and methodology - This survey was conducted for airport employees working in two shifts. The questionnaire is 152 copies. The analysis method was used as SPSS statistical package 21.0 and Netminer 4.0 program. Social networks were analyzed for leisure satisfaction and leisure restrictions. Results - As a result of analyzing the linkage between variables for leisure satisfaction, most of the variables of leisure satisfaction are satisfied with "psychological factor" and "social factor". However, "educational factor" and "environmental factor" are not satisfied. In order to improve the leisure satisfaction of airport workers in the future, it is necessary to have an environment where leisure activities can be performed and related education. As a result of analyzing the linkage between variables of leisure restrictions, most of the variables in leisure restrictions are "personal factors" and "temporal factors". However, there are few restrictions on "cost-efficient" and "environment-friendly". Conclusions - In the future, in order to reduce the leisure restrictions of airport workers, they need to reduce work stress, psychological time and leisure allowance for leisure activities. However, it is difficult to solve these problems due to realistic problems including the specificity of working at the airport. This research presents an interdisciplinary analysis of how the restrictions and satisfaction factors influence each other in order to further advance the understanding of the constraints and satisfaction that are experienced by the airport employees.

IoT 건축시공 건전성 모니터링 기반 AI 안전관리 챗봇서비스 구축방안 (How to build an AI Safety Management Chatbot Service based on IoT Construction Health Monitoring)

  • 강휘진;최성조;한상준;김재현;이승호
    • 한국재난정보학회 논문집
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    • 제20권1호
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    • pp.106-116
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    • 2024
  • 연구목적: 본 논문은 건설 시공현장에서 발생하는 사고 및 잠재적 위험분석을 위한 IoT 및 CCTV 기반 안전모니터링을 실시하고 추락, 충돌 등 위험 또는 이상현상을 탐지하여 무전기 등을 이용한 예·경보 및 챗봇서비스를 구축하는 방법을 제시하는데 목적이 있다. 연구방법: 건설현장 스마트 건설기술 사례 및 문헌분석을 통하여 안전관리 모델을 제시한다. 연구결과: '건설사고 통계'에 따르면 2021년 건설업 사고재해자는 26,888명으로 전체 사고재해의 26.3%가 건설업에서 발생하였고, 건설업 안전사고 사망자는 417명으로 전체 산업재해 사망자의 50.5%에 달한다. 이런한 건설재해의 개선 방안으로, IoT 건전성모니터링 기반 스마트 건설기술을 활용한 건설현장 안전관리 AI 챗봇서비스를 제시한다. 근로자 등 이해관계자가 참여하는 건설현장은 비계공정 및 개구부, 위험기계기구류 접근 등 사업장 내부 주요 위험구역을 선정하여 인공지능 챗봇시스템을 구현하여 실증하였다. 결론: 건설현장 인공지능 챗봇서비스 실증결과에 대한 참여근로자의 만족도 조사에서 90점 이상을 받아 상업화 가능성을 확인하였다.

호텔조리사의 직무 만족과 숙련 향상에 관한 연구 (A Study on Skill Upgrading and Job Satisfaction in Hotel Cooks)

  • 박경곤
    • 한국조리학회지
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    • 제11권4호
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    • pp.59-76
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    • 2005
  • The purpose of this study is to illuminate the influence happened by the process of acquirement of professional cooking skills related to satisfaction with duty of hotel cooks according to the development and expansion of the food service industry. First, interaction with colleagues, working environment, accomplishment of duty, satisfaction of duty etc. have a big effect on improvement of cooking skills, that is, acquirement and accumulation of cooking skill. Therefore, it's confirmed that improvement of skill can be promoted if we focus on this kind of factors and meet more positively. Second, field education training should be operated professionally with systematic education training. Third, duty rotation has an effect on skill advancement. It can be interpreted that oppressive feelings caused by ability, skill, knowledge, human relations etc. which is required in new business related to frequent change of the business in one's charge can have an effect on duty satisfaction. It's considered that comprehensive and in-depth study should be accomplished in future concerning duty rotation, field training.

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