• Title/Summary/Keyword: Service Engineering

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Internet Information Service using Telephony and Fax, ITC-CSCC’2000

  • Jang, Young-Gun;Cho, Kyoung-Hwan
    • Proceedings of the IEEK Conference
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    • 2000.07b
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    • pp.691-694
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    • 2000
  • This paper is addressed to Internet telephony based service implementation. It describes an implementation method which uses ARS as a gateway which combines Internet and traditional public switched telephone network for Internet information service using telephony and fax, is different to traditional Internet telephony which provide enhanced speech quality and low cost functionality. This method allows telephony and/or fax user to get Internet information without additional Internet bill, Internet infrastructure and low connection quality from low signal bandwidth connected him. Implemented system is useful to a special kind information service such as climate information of Korea etc and simpler than WAP based service as for wireless mobile telephony user. We implement job opportunity information and advertisement service supported by Home page of Choong Book Small & Medium Business Administration and e-mail service supported by Korean Society for Rehabilitation of persons with Disabilities to demonstrate the system ability. As a result of test implementation, this service system works good fur blind persons and graduated persons without job, is expected to apply for special Internet information provider via Voice and Fax.

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A Study on Differentiated Services Providing End-to-End QoS in Internet (인터넷에서 End-to-End QoS 제공을 위한 Differentiated services에 관한 연구)

  • 이계상
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 1998.05a
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    • pp.282-287
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    • 1998
  • 최근 인터넷에서는 Mbone, 인터넷 폰과 같이 End-to-End QoS (Quality of Service) 보장을 요구하는 많은 실시간 멀티미디어 응용들이 출현하고 있다[1]. 인터넷 표준 기구인 IETF (Internet Engineering Task Force)에서는 과거 수년간, 이러한 실시간 멀티미디어 응용들을 지원하기 위한 Integrated Service 구조를 개발하고 자원 예약 프로토콜로서 RSVP (Resource Reservation Protocol)를 개발하였다. 하지만, flow를 기본 단위로 하여 자원을 예약하고 패킷을 처리하는 Integrated Service 모델은 인터넷에 광역적으로 구축되기에는 너무 복잡한 것으로 드러났다. 이에 따라, 큰 규모의 인터넷 전달망에 적용할 경우 scalability 문제를 안고 있는 Integrated Service 모델의 대안 또는 보완책으로, Differentiated Service 구조가 작년부터 IETF에서 활발히 논의되어 왔다. [2,3,4]. 본 논문에서는 Differentiated Service의 구조 및 구성요소의 개념을 살펴보고, RSVP/Integrated Service 구조와 어떻게 공존하여 광역 인터넷에서 End-to-End QoS를 제공할 수 있을지를 고찰한 다음, 향후 기술 발전을 전망한다.

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A Multiple Customization Technique based on Mobile Cloud Service (모바일 클라우드 서비스 기반 다중 커스터마이제이션 기법)

  • Ye, Jun-Ho;Kim, Chul-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.9
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    • pp.4478-4484
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    • 2013
  • The existing mobile customization researches have been performed by the single customization technique to change service of single device. But, the existing single customization techniques are insufficient to change mobile service to multiple devices in batches. In this paper, we propose the customization technique for customizing multiple devices sharing flow control data of mobile service. A multiple customization technique is based on the push service and the cloud service.

Service Oriented Self-Construction Network Scheme in IoT Environments (사물인터넷 환경에서 서비스 중심 자율-구성 네트워크 기법)

  • Youn, Joosang
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.22 no.6
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    • pp.922-928
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    • 2018
  • Recently, various researches have been studied to support service-oriented IoT networking. This is because the IoT environment coexists with various service devices for providing the service in a certain unified area. Thus, in this network environment, an effective data delivery service is not provided in a network configuration. Also, in order to provide efficient IoT services in this network environment, new scheme is necessary to recognize services by themselves and to construct network structures for each service. In this paper, we propose a service oriented self-constructive network (SO-SCN) scheme that can construct a service-oriented network in IoT environments composed of various service devices. The proposed scheme is a method that can minimize the network overhead required for service provisioning and extend the network lifetime. Through simulation, we show that the proposed service oriented self-construction network scheme improves the performance, in terms of the number of packets generated for end-to end data transmission and the end-to-end delay.

An Evaluation of the Suitability of Data Mining Algorithms for Smart-Home Intelligent-Service Platforms (스마트홈 지능형 서비스 플랫폼을 위한 데이터 마이닝 기법에 대한 적합도 평가)

  • Kim, Kilhwan;Keum, Changsup;Chung, Ki-Sook
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.2
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    • pp.68-77
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    • 2017
  • In order to implement the smart home environment, we need an intelligence service platform that learns the user's life style and behavioral patterns, and recommends appropriate services to the user. The intelligence service platform should embed a couple of effective and efficient data mining algorithms for learning from the data that is gathered from the smart home environment. In this study, we evaluate the suitability of data mining algorithms for smart home intelligent service platforms. In order to do this, we first develop an intelligent service scenario for smart home environment, which is utilized to derive functional and technical requirements for data mining algorithms that is equipped in the smart home intelligent service platform. We then evaluate the suitability of several data mining algorithms by employing the analytic hierarchy process technique. Applying the analytical hierarchy process technique, we first score the importance of functional and technical requirements through a hierarchical structure of pairwise comparisons made by experts, and then assess the suitability of data mining algorithms for each functional and technical requirements. There are several studies for smart home service and platforms, but most of the study have focused on a certain smart home service or a certain service platform implementation. In this study, we focus on the general requirements and suitability of data mining algorithms themselves that are equipped in smart home intelligent service platform. As a result, we provide a general guideline to choose appropriate data mining techniques when building a smart home intelligent service platform.

Ecosystem Service Assessment of Urban Forest for Water Supply and Climate Mitigation of Seoul Metropolitan Area (환경공간정보를 이용한 수도권의 수자원 공급과 기후완화 기능을 위한 도시림의 생태계서비스 평가)

  • Lee, Soo Jeong;Yoo, Somin;Ham, Boyoung;Lim, Chul-Hee;Song, Cholho;Kim, Moonil;Kim, Sea Jin;Lee, Woo-Kyun
    • Korean Journal of Remote Sensing
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    • v.33 no.6_2
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    • pp.1119-1137
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    • 2017
  • This study assessed the water provisioning and climate mitigation ecosystem services of the urban forest in Seoul and Gyeonggi-do. The ecosystem service assessment is conducted based on natural function, natural function and population, and natural function and the beneficiary of the ecosystem service. Then, the impact of climate change on ecosystem services is analyzed to figure out the sensitivity of the impact on the beneficiary when the natural function of forest destroys under climate change. Gyeonggi-do has higher function-based water provisioning ecosystem service than Seoul. And population-based water provisioning ecosystem service appears to be higher in the densely populated area. On the other hand, beneficiary-based water provisioning ecosystem service by applying both natural water supply function and beneficiary distribution appears different with the result of population-based water provisioning service assessment. In other words, regions with high beneficiary population show higher ecosystem service than those with a low beneficiary population even though they have the same water storage function. In addition, climate change has a negative impact on the water provisioning ecosystem service. Under climate change, water provisioning service is expected to decrease by 26%. For climate mitigation service, regions close to the forest seem to have a low temperature, which indicates their high climate mitigation service. The center of the city with high beneficiary population shows high beneficiary-based ecosystem service. The climate change impacts the forest growth to decrease which affect the beneficiary-based climate mitigation ecosystem service to decrease by 33%. From this study, we conclude that beneficiary-based function and ecosystem service assessment is needed as well as the supply-based classification of forest function suggested by Korea Forest Service. In addition, we suggest that not only supply-based function classification and ecosystem service assessment but also beneficiary-based function classification and ecosystem service assessment is needed for managing the urban forest, which has been destroyed by climate change. This will contribute to revaluing cases where a forest with low natural function but high beneficiary-based ecosystem service, which is not considered under the current forest function-based assessment system. Moreover, this could assist in developing a suitable management plan for the urban forest.

Review and Suggestion of Characteristics and Quality Measurement Items of Artificial Intelligence Service (인공지능 서비스 특징 및 품질측정항목의 고찰과 제안)

  • Baek, Chang Hwa;Choe, Jae Ho;Lim, Sung Uk
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.677-694
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    • 2018
  • Purpose: The purpose of this study is to investigate various prior studies on artificial intelligence and to examine the concept and characteristics of various prior studies of existing service quality. And this paper is to study the concept and characteristics of artificial intelligence services and propose suitable quality measurement items. Methods: The research method of this paper is to examine previous research related to existing artificial intelligence and to analyze characteristics related to service quality. Results: This paper examines the concept and characteristics of artificial intelligence service in a new era by examining previous studies related to artificial intelligence and derives quality measurement items. Conclusion: In the future, it is necessary to verify the validity of the quality measurement items of artificial intelligence service. Therefore, it is necessary to elicit and verify the main quality measurement items through the investigation of the expert group.

Service Scheduling in Cloud Computing based on Queuing Game Model

  • Lin, Fuhong;Zhou, Xianwei;Huang, Daochao;Song, Wei;Han, Dongsheng
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.5
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    • pp.1554-1566
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    • 2014
  • Cloud Computing allows application providers seamlessly scaling their services and enables users scaling their usage according to their needs. In this paper, using queuing game model, we present service scheduling schemes which are used in software as a service (SaaS). The object is maximizing the Cloud Computing platform's (CCP's) payoff via controlling the service requests whether to join or balk, and controlling the value of CCP's admission fee. Firstly, we treat the CCP as one virtual machine (VM) and analyze the optimal queue length with a fixed admission fee distribution. If the position number of a new service request is bigger than the optimal queue length, it balks. Otherwise, it joins in. Under this scheme, the CCP's payoff can be maximized. Secondly, we extend this achievement to the multiple VMs situation. A big difference between single VM and multiple VMs is that the latter one needs to decide which VM the service requests turn to for service. We use a corresponding algorithm solve it. Simulation results demonstrate the good performance of our schemes.

Improving the Yield of Semiconductor Manufacturing Processes using Clustering Analysis and Response Surface Method (군집분석 및 반응표면분석법을 활용한 반도체 공정 수율향상에 관한 연구)

  • Koh, Kwan Ju;Kim, Na Yeon;Kim, Yong Soo
    • Journal of Korean Society for Quality Management
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    • v.47 no.2
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    • pp.381-395
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    • 2019
  • Purpose: This study aims to conduct a systematic literature review to suitably identify wide and specific issues and topics on service quality in supply chain. Methods: This study is to investigate service quality in supply chain research using a systematic literature review methodology. In order to extract influential journals and papers, we used the SJR impact factor provided by the SCOPUS database. The collected 169 papers were analyzed using bibliometric analysis, citation analysis as well as keywords network. Results: We conducted a bibliometric analysis to identify top authors contributing to service quality in supply chain and their issues, and further examined important keywords and new emerging keywords. In addition, we extracted five influential papers by PageRank to clarify critical issues and divided into five clusters to identify topics of service quality in supply chain by using network-based approach. In order to examine comprehensive issues and topics of service quality in supply chain, we constructed a keyword network to observe difference in the classification of important keywords across network centrality measures. Conclusion: Our study reviewed literature on service quality in supply chain and explored the future directions and trends of service quality in supply chain.

Performance Modeling of an EPC Information Service System

  • Kim, So-Jung;Kang, Yong-Shin;Son, Kyung-Won;Lee, Yong-Han;Rhee, Jong-Tae;Hong, Sung-Jo
    • Industrial Engineering and Management Systems
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    • v.9 no.3
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    • pp.285-293
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    • 2010
  • To obtain visible and traceable information from the supply chain, HW/SW standards for the EPC global network, which process electronic product code (EPC) data read from Radio frequency identification (RFID) tags, are regarded as the de facto industry standard. Supply chain participants install information service systems and provide logistics information to partners by following the EPCglobal architecture framework. Although quality of service (QoS) is essential for providing dependable and scalable services as pointed out by Auto-ID Lab, only a few models for the performance analysis of QoS-related work have been developed in the context of EPC information service systems. Specifically, doing so allows alternative design choices to be tested in an easy and cost-effective manner and can highlight potential performance problems in designs long before any construction costs are incurred. Thus, in this study we construct a model of an EPC information service system for the purposes of performance analysis and designing a dependable system. We also develop a set of building blocks for analytical performance models. To illustrate how the model works, we determine the characteristics of an EPC information service system and then select a combination of these proven modeling concepts. We construct a performance model that considers the response time and shows how to derive meaningful performance values. Finally, we compare the analytical results to measurements of the EPC information service system.