• Title/Summary/Keyword: Service Delivery System

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Service Management Architecture for MPLS VPN Service Provisioning with High-speed Access Network

  • Park, Chan-Kyu;Hong, Daniel W.;Yun, Dong-Sik
    • 한국IT서비스학회:학술대회논문집
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    • 2006.11a
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    • pp.366-371
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    • 2006
  • To compensate the loss of leased-line subscribers and the excessive increase of residential xDSL (Digital Subscriber Line) ones of KT (Korea Telecom), the paper proposes the service model by which it can reinstate the subscription ratio status through employing next generation OSS (Operations Support System) and highquality MPLS (Multiprotocol Label Switching) VPN (Virtual Private Network). It also describes diverse modules comprising NeOSS (New OSS) of KT, followed by detailed accounts regarding the service delivery process of KT VPN. Shortly visited are the primary constituents as well as configuration parameters of MPLS VPN. Finally the network topology along with a feasible service model case is presented.

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Empirical Analysis on the Influence of Service Quality of Leisure Food E-Commerce in China on Consumer Satisfaction Degree (중국 레저푸드 전자상거래의 서비스 품질이 소비자 만족도에 미치는 영향에 관한 실증분석)

  • Liu, Zi-Yang;Meng, Jia
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2019.07a
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    • pp.407-408
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    • 2019
  • This thesis determines the research framework and scale design of leisure food E-Commerce consumer satisfaction degree by referring to previous theoretical model of customer satisfaction degree, the universal satisfaction evaluation index system, and the characteristics of leisure food E-Commerce in China. In this research, consumers who have bought leisure food online are taken as the research object, data are collected by questionnaires, and exploratory factor method is used to screen valid sample data. Through the Empirical Analysis which includes Descriptive Statistical Analysis, Reliability and Validity Analysis and Structural Equation Modeling, it is concluded that website design, logistics delivery service, commodity quality, and after-sales service are the main service quality on which the Leisure food E-Commerce enterprises should take focus. The service quality has significant positive influences on satisfaction degree. On the other hand consumer satisfaction has a significant positive influence on customer loyalty, which will create more earnings for the Leisure food E-Commerce enterprises.

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A Study on the Space Composition for Department of Delivery in Regional Public Hospital (지역거점 공공병원의 분만부 공간구성에 관한 연구(1))

  • Park, Kyeong Hyeon;Shin, Hwa Kyoung;Chai, Choul Gyun
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.28 no.3
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    • pp.47-54
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    • 2022
  • Purpose: This study presents the analysis on space usage of delivery departments in regional public hospitals. The results intention is to achieve improvement of the delivery environment for the mothers and newborns regarding exposure prevention and efficient infection control. The purpose of this study is to provide fundamental data for architectural plans and guidelines for the delivery department. Method: The investigation and analysis were based on research papers, legal systems, public medical statistical data, and the architectural floor plan drawing. For research, 20 regional public hospitals with an operating delivery room were excluded. Regarding data accessibility, 15 regional public hospitals were selected. Results: To overcome the increased vulnerability of the delivery department, the research results of basic data is provided for the establishment to address urgent needs and rapid response. Thus, the research results are as follows: Firstly, the delivery department needs to respond promptly according to the type of patients. For example, in a case of emergency surgery, a connected circulation plan with the related departments is needed. Secondly, for the environment of the delivery area, alleviating anxiety is imperative for pregnant patients and guardians, labor, childbirth, and recovery. Therefore, these needs must be addressed for treatment space and circulation. Lastly, the delivery department is classified into three areas for analysis: access area, treatment area, and support area. In most of the delivery departments of the 15 selected hospitals, there is no space for the access and support area except for the labor and delivery rooms in the treatment area. For the access area, a waiting area, changing room for pregnant women and guardians, and a storage space for contaminated linens are required for infection prevention, safety, and efficiency. For the treatment area, childbirth processes and circulation should have space reserved for labor, delivery, recovery, examination, and treatment. In preparation for an emergency during childbirth, emergency response measures and supporting space needs to be established. For the support area, circulation and rooms are to be designed for medical staff support, activity space, storage and transportation of equipment, and urgent medical treatment. Implications: Along with the low fertility rate and the decrease of medical institutions that operate delivery departments, for the purpose of establishing a public medical service system and a healthy medical environment for mothers and newborns, the researched information demonstrates basic data on space plan of delivery departments in regional public hospitals.

Development of GIS-based Advertizing Postal System Using Temporal and Spatial Mining Techniques (시간 및 공간마이닝 기술을 이용한 GIS기반의 홍보우편 시스템 개발)

  • Lee, Heon-Gyu;Na, Dong-Gil;Choi, Yong-Hoon;Jung, Hoon;Park, Jong-Heung
    • Spatial Information Research
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    • v.19 no.2
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    • pp.65-70
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    • 2011
  • Advertizing postal system combined with GIS and temporal/spatial mining techniques has been developed to activate advertizing service and conduct marketing campaign efficiently. In order to select customers accurately, this system provide purchase propensity information using sequential, cyclicpatterns and lifesytle information through RFM analysis and clustering technique. It is possible for corporate mailer to do customer oriented marketing campaign with the advertizing postal system as well as 'one-stop' service including target customer selection, mail production, and delivery request.

A Study on the Quantitative Quality of Service(QoS) of the Light Railway Transit System (경전철시스템의 정량적 서비스 품질에 관한 연구)

  • Ha, Chen-Soo;Ahn, Seok-Hwan;Lee, Chang-Huyng
    • Proceedings of the KSR Conference
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    • 2008.11b
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    • pp.2058-2064
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    • 2008
  • This study is concerned with the quantitative Quality of Service(QoS) of the Light Railway Transit(LRT) System. Generally, the QoS offered to passengers by the Operator of LRT system can be quantified in various ways. In this paper, we assumed that the QoS is a combination of both Train Delivery and Train Punctuality under considering LRT characteristics including core sub-systems such as, rolling stock, signalling, power-supply and PSD(platform screen door), etc. We also, provide a quantitative analysis method to evaluate the QoS related the reliability of LRT system.

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Development of Location based Broadcast System Model for Real-time Traffic Information (실시간 교통 정보 제공을 위한 LBI 시스템 모델 개발)

  • Park, Hyun-Moon;Park, Woo-Chool;Park, Soo-Huyn
    • Journal of the Korea Society for Simulation
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    • v.19 no.2
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    • pp.137-145
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    • 2010
  • This study presents an RTS(Real-time Traffic System) based on an LBS(Location Based Service) using 5.8~5.9GHz RSU(Road Side Unit). The proposed LBI(Location based Broadcast system on ITS) is a local information-based service supported by RSU for drivers, which has a feature of convergence between T-DMB system and ITS-based RTS. The convergence of local broadcasting station and ITS is realized by two-way communication and supports LBS(Location Based Service) by identifying of vehicle's location using RSU. Real-time information delivery and various services could be provided by information exchanges between LMM and local broadcasting stations. Furthermore, conventional technical limitations have been solved mutually such as transmission area limitation in RTS and one-way communication problem in T-DMB. This support real-time two-way communication to each driver. Therefore, it can be expected that traffic dispersion effects and services expansion for drivers by RTS and LBI. Finally, it is proposed to built and implement test-bed around institute.

Factors Influencing Utilization of the Social Services for the Elderly (노인의 사회복지서비스 이용실태와 이용에 영향을 미치는 요인 -경기도 국민기초생활보장노인을 중심으로-)

  • Park, Kyung-Sook
    • Korean Journal of Social Welfare
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    • v.55
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    • pp.283-307
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    • 2003
  • The social services for the elderly have been expending in order to respond to the rapid speed of aging. However, low utilization, exclusion and duplication have been pointed out as significant problems in service utilization of the elderly. This study tried to find out the utilization patterns of social services for the elderly: what kinds of and how many social services the elderly receive from what kinds of and how many organizations, and factors influencing utilization of the social services. It surveyed the entire population of the public assistance recipient elderlies at Kyonggi province in 1999. The results show that duplication is not so significant problem as the low utilization of social services. However, the fact that more than forty five percent of the elderly receives social services from more than two organizations requires the efforts for service linkage and coordination in social service delivery system. The factors, which have relatively big influence on the number of organizations which the elderly use for each social service, were sex and age among the predisposing factors, "living alone" and place for residency among the enabling factors and the number of illness, Activities of Daily Living, Instrumental Activities of Daily Living and inconvenience of housing among the needs factors. These results call for expansion of social services for the elderly especially in the way of achieving distribution balance between the rural and urban area and activation of case management practice and local association of social service delivery agencies for service linkage and coordination.

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A Study on Optimal CM Service and Practice Considering the Characteristic of Owner (발주자의 특성을 고려한 CM업무 최적 활용에 관한 연구)

  • Kim Hae-Sun;Park Young-Ho;Paek Joon-Hong
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.638-641
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    • 2003
  • This paper suggests that construction management services should be performed considering the owner's and the project's characteristics through the examples of the successful projects. For this study, the critical CM services in each phase regarding schedule management, cost management and information management are presented and the problems of the CM delivery system in Korea are analyzed with respect to policies, users, suppliers/CMrs and construction environments. Besides, the situation of the delivery systems in Korea and the differences of each delivery system are presented. It is concluded that, for the settlement of CM delivery system in public construction market and, ultimately, the successful execution as an agent of the owner, CMr should diversify the services and give the optimum CM services appropriate for each project's characteristics.

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A Simulation Analysis on the Assembly System of Mobile Bath Vehicles (이동식 목욕차량의 조립시스템에 대한 시뮬레이션 분석)

  • Chung, Hoyeon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.2
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    • pp.93-101
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    • 2021
  • The purpose of this study is to analyze the adequacy of production capacity of the assembly process system of mobile bath vehicle's top box panel and process design through a simulation analysis. Towards this end, the layout of the facility designed with pre-verification job using a simulation modeling and an experiment, and facility, logistics process, and personnel input method were made into a simulation model, and the design system's adequacy was evaluated through an experiment. To produce 120 mobile bath vehicles annually, it was analyzed that 14 general workers and seven skilled workers were adequate through the experiment. It was also identified that three painting process lines carried out through outsourcing were adequate. Production lead time was 201.7 hours on average and it was 230 hours maximum. To meet customer delivery service level of 95% within the deadline when establishing a customer order and vehicle delivery plan, it was analyzed that more than 215 hours of lead time is needed minimum. If the process cycle time is reduced to 85% upon system stabilization and skillfulness improvement, it was analyzed that annual output of 147 vehicles can be achieved without additional production line expansion.

A Message Monitoring Framework for Tracing Messages on JBI-based Enterprise Service Bus (JBI 기반 ESB 환경에서 효과적인 메시지 추적을 위한 메시지모니터링 프레임워크)

  • Choi, Jae-Hyun;Park, Jae-Won;Lee, Nam-Yong
    • Journal of Information Technology Services
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    • v.9 no.2
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    • pp.179-192
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    • 2010
  • In order to resolve the problems of traditional Enterprise Application Integration (EAI) for system integration and to establish flexible enterprise IT environments, Enterprise Service Bus(ESB) which have distributed architecture and support Service Oriented Architecture(SOA) has introduced. Particularly, JBI which developed by the Java Community Process is most widely used to implement ESB for advantages of Java technology. In ESB based on JBI, reliable message delivery is very important to ensure stability of services and systems because it is a message driven architecture. But, it is difficult to verify messages and trace messages when system fault or service error occurred because JBI specification is not enough to address them. In this paper we has proposed the Message Monitoring Framework for JBI-based ESBs which for using in monitoring messages efficiently. It provides foundations for gathering and tracing message-related information about component installation, message exchange, service deploy by using proxy-based change tracking and delegation mechanism for data processing. The proxy which used in our solutions collects data about message automatically when it changed, and the delegation mechanism provides users flexibility for data processing. Also, we describe the performance evaluation results of our solution which is acceptable. We expect to it enables users to ensure reliability and stability of the JBI-based ESB by systematic monitoring and managing messages being used to interact among components.