• Title/Summary/Keyword: Service Contract

검색결과 442건 처리시간 0.034초

위탁급식 전문업체 운영요인들이 거래관계의 질과 재이용의사에 미치는 영향 (Effects of Operational Practices of Contract Foodservice Management Company on Relationship Quality and Recontract Intention)

  • 전달영;구혜경;인지현
    • 한국콘텐츠학회논문지
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    • 제12권5호
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    • pp.331-345
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    • 2012
  • 본 연구의 목적은 위탁급식업체의 직 간접 운영요인이 거래관계의 질과 재이용의사에 미치는 영향을 파악하고자 하는 것이다. 위탁급식업체 E사의 고객사 담당자들을 대상으로 유효표본 126부의 자료를 수집하였고, 구조방정식 모형과 회귀분석을 이용하여 연구모형과 가설들을 검증하였다. 주요 연구 결과를 요약하면 다음과 같다. 첫째, 위탁급식업체의 운영요인들은 급식의 질과 신뢰 즉 거래관계의 질에 유의한 영향을 주는 것으로 나타났다. 구체적으로 살펴보면, 첫째, 급식의 질에는 운영비용, 메뉴에 대한 관리 및 서비스관리의 직접운영요인과 브랜드 이미지의 간접운영요인이 유의한 영향을 미치는 것으로 나타났다. 특히, 서비스관리와 메뉴관리가 급식의 질에 상대적으로 큰 영향을 주었다. 둘째, 위탁급식 업체와 고객사간의 신뢰에는 메뉴관리, 위생/시설관리, 브랜드이미지, 영업관리능력 등이 유의한 영향을 주는 것으로 나타났다. 특히 영업관리능력과 브랜드이미지가 신뢰 형성에 상대적으로 큰 영향을 주었다. 셋째, 위탁급식업체의 급식 질은 신뢰에 유의한 영향을 주는 것으로 나타났고, 마지막으로 급식의 질과 신뢰는 재이용의사에 유의한 영향을 주는 것으로 나타났다. 이는 재이용의사를 높이기 위해서는 급식의 질 뿐만 아니라 무엇보다도 거래 상대방과의 신뢰가 더 중요하다는 것을 의미한다.

서울시내 고등학교 위탁급식의 재무성과 분석을 통한 급식비 및 투자비의 적정 수준 산정 (Income Statement Analysis and Developing the Guidelines of Meal-pricing and Facilities Investment Cost in Contract-Managed High School Foodservice in Seoul)

  • 양일선;현성원;김현아;신서영;조미나;박수연;차진아;이보숙
    • Journal of Nutrition and Health
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    • 제36권5호
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    • pp.528-535
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    • 2003
  • The purposes of this study were: 1) to investigate the operational and financial characteristics of contract-managed high school food services in Seoul, 2) to analyze the financial performance of high school food services 3) to develop guidelines for meal pricing and facilities investment costs. From Oct to Nov 2001, questionnaires were mailed to 249 high schools that were managed by contract food service companies. A 40.2% response rate was recorded. The results of this study were as follows: 1. Student enrollment in high schools run by contract-managed food services was 1,518, with a 68.5% participation rate in the school lunch program. The average meal price was 2,141 won. 2. Based on the income statement analysis, average total sales were 410,440,504 won and average net profit was 16,098,558 won. 3. The optimum food cost per meal was 1,200-1,300 won per meal, calculating using the methods of conversion factor, RDA (Recommended Daily Allowance), and nutrient exchange unit. 4. Guidelines for meal pricing were developed using the modified actual pricing method based on facilities investment cost, number of meals and food cost. The ratio of labor cost, general management expenses and ordinary profit were adopted from the schools with liability. The food cost, depreciation and interest cost were calculated based on unit meal. 5. The guideline for facilities investment was developed based on the number of meals, meal price and food cost. The guideline included the maximum facilities investment cost paid by the contract food service management company. (Korean J Nutrition 36(5): 528∼535, 2003)

건강보험에 있어서 의사와 환자간의 법률관계 - 임의비급여 문제를 중심으로 - (Legal Standings of the Patient and the Doctor within the National Health Insurance - With its focus on the issue of arbitrary medical charge cover -)

  • 현두륜
    • 의료법학
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    • 제8권2호
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    • pp.69-118
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    • 2007
  • In providing general medical treatments, the medical service contract between the patient and the doctor is the mutually responsible onerous contract. However, the nature of the mutually assumed contract standings of the patient and the doctor has been changing since the implementation of the national health insurance program. For instance, besides the cases of beyond excessive medical charges and medical negligence, if the doctor charged for his/her medical treatments violating the post-treatment/nursing cover criteria, the overpaid medical charge, regardless of being collected with the patient's consent, has to be refunded back to the patient. Medically needed aspects, treatment results, and unfair benefits favoring the patient are not at all taken into consideration in the health insurance scheme. This makes it easier for patients to get refunds for their share of the medical payments by involving the Health Insurance Review & Assessment Service or the National Health Insurance Corporation, without engaging in civil law suits (for reimbursement claim) against doctors. In other words, the doctor's responsibility to provide medical treatments and the patient's responsibility to pay for the medical treatment provided within the contractual realm are being demolished by the administrational arbitration of the National Health Insurance system. The basic rights of medical service providers, and the patient's right to choose are as important constitutional rights, as the National Health Insurance program, which is essential in the social welfare system. Furthermore, the development of the medical fields should not be prevented by the National Health Insurance system. If the medical treatment services can be divided into necessary treatments, general treatments, and high quality treatments, the National Health Insurance is supposed to guarantee the necessary and general treatments to provide medical treatments equally to all the insured with limited financial resources. However, for the high quality treatments, it is recommended that they should not be interfered by the National Health Insurance system, and that they should be left to the private contract between the patient and the doctor.

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ARIMA 수요자정을 고려한 장기보충계약 (A Long-term Replenishment Contract for the ARIMA Demand Process)

  • 김종수;정봉룡
    • 한국산업경영시스템학회:학술대회논문집
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    • 한국산업경영시스템학회 2002년도 춘계학술대회
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    • pp.343-348
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    • 2002
  • We are concerned with a long-term replenishment contract for the ARIMA demand process in a supply chain. The chain is composed of one supplier, one buyer and consumers for a product. The replenishment contract is based upon the well-known (s, Q) policy but allows us to contract future replenishments at a time with a price discount. Due to the larger forecast error of future demand, the buyer should keep a higher level of safety stock to provide the same level of service as the usual (s, Q) policy. However, the buyer can reduce his purchase cost by ordering a larger quantity at a discounted price. Hence, there exists a trade-off between the price discount and the inventory holding cost. For the ARIMA demand process, we present a model for the contract and an algorithm to find the number of the future replenishments. Numerical experiments show that the proposed algorithm is efficient and accurate.

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디지털 콘텐츠 산업에서의 계약 속성, 성과 및 파트너십 의도에 관한 연구 (A Study on Contract Attributes, Firm's Performance and Partnership Intention in the Digital Contents Service Industry)

  • 김선민
    • 대한안전경영과학회지
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    • 제14권4호
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    • pp.271-279
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    • 2012
  • Although digital contents markets grow very rapidly and are known as a higher value added industry, there is also potential risk in producing digital contents. Thus, many firms have begun to produce a firm's digital contents by outsourcing from other companies in order to catch-up new technologies and to make stable profits. However, since contracts are decided mostly based on bidding price and also standard contract are not available, there is a limit on the benefit from the contents outsourcing. Thus, this study argues that if both contract factors such as contract concreteness and flexibility are well managed, the on-line digital contents will increase the performance of a firm. This study deals with the influence on the firm's performance by the outsourcing in contract factors based on the empirical analysis. Using regression analysis with these two dependent variables, the findings showed that the contract concreteness had positive effects on both cost improvement performance and efficiency improvement performance, but the contract feasibility only had positive effect on efficiency improvement performance. In addition, the result of the study showed that the contract performance of outsourcing the digital contents have a positive impact on the partnership intention.

성능보증제도를 적용한 일반국도 유지보수공사 시범사업 (Case Studies of a Performance-Based Contract for National Highway Pavement Maintenance)

  • 임재규;김용주;김명일;이재준
    • 한국도로학회논문집
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    • 제20권1호
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    • pp.1-8
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    • 2018
  • PURPOSES : Case studies of an asphalt-overlay project with a performance-based contract method were conducted on a national highway in Korea to evaluate the effect of the method on asphalt pavement maintenance. This study evaluated the procedure of the performance-based contract method. METHODS : In this study, an asphalt-pavement maintenance project for a national highway was assessed with a performance-based contract to investigate the advantage of the new contract procedures. This is the first trial applying the performance-based contract to a pavement-rehabilitation project in Korea. In the four case studies, the warranty period of the performance-based contract was designed for seven years. The research team monitored the construction site to compare the normal contract method with the performance-based contract method. The case studies' project sites were investigated after the end of the construction. RESULTS : Based on the limited case studies, the performance-based contract method could extend the service life of the asphalt pavement and reduce the pavement-maintenance budget because the quality control was well managed by the contractors. However, a few construction laws would be necessary to apply the performance-based contract method in the future. CONCLUSIONS : Using the performance-based contract, the construction company made great efforts to guarantee the warranty period and to apply the optimal maintenance method, based on the pavement distress condition. The contractor and the agency would need to understand the new performance-based contract system for it to be activated. Therefore, a proper education program for the performance-based contract system would be needed to educate the stakeholders regarding the procedures and their effects on the pavement management and maintenance.

병원 위탁급식 품질관리를 위한 품질평가도구 개발 (The Development of a Quality Measurement Tool for a Contract-Managed Hospital Foodservice)

  • 양일선;김현아;이영은;박문경;박수연
    • 대한지역사회영양학회지
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    • 제8권3호
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    • pp.319-326
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    • 2003
  • The purposes of this study were: a) to develop the a quality measurement tool for the contract-managed hospital foodservice, and b) to evaluate their performance with the developed quality measurement tool, and c) to verify the reliability and validity of the quality measurement tool. The developed quality measurement tool comprised two parts, which were foodservice management and medical nutrition care service. The foodservice management part was classified into six functional categories which were Menu, Procurement and Storage, Production and Distribution, Facility and Utility, Sanitation and Safety, and Management and Evaluation. The medical nutrition care service part indicated the medical nutrition care provided. Quality measurement tool had 91 standards and 324 indicators. The quality measurement tools were distributed to the hospital foodservice manager employed by the foodservice company. The 324 indicators were measured by foodservice manager on the 5-Likert-type scales, and then adapted to a 100 point scale. The SPSS Ver. 11.0 was used for statistical analysis. The categories whose scores were evaluated as being high were Procurement', General Sanitation', Personal sanitation' and Waste' and the categories whose scores were evaluated as being low were Diet Order Manual', Standard Recipe', Appropriateness (Facility and Utility)', Check (Facility and Utility)'and Information Management'. All the categories of medical nutrition service were evaluated as having seriously low scores. Therefore, it was necessary for the contract-managed hospital foodservice to improve its performance in the area of medical nutrition care service. For the verification of the developed quality measurement tool, the reliability obtained by calculating Cronbach's α was 0.8747, and the content validity was also proved by scrutiny of the modification of the Professional group's techniques. (Korean J Community Nutrition 8(3) : 319∼326, 2003)

응용서비스 제공자와 망사업자간의 계약 설계에 관한 연구 (Design of a Contract between an Application Service Provider and a Network Service Provider)

  • 모정훈
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2007년도 추계학술대회 및 정기총회
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    • pp.413-417
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    • 2007
  • 본 논문에서는 응용서비스 제공자가 망사업자의 망을 이용하여 응용서비스를 제공하고 망사업자에게 사용대가를 지불하는 경우를 다루었다. 우리는 Stackelberg 게임을 이용하여 두 사업자간의 계약(contract)설계 문제를 정형화하였고 이 게임의 균형점 (equilbrium)이 유일하다는 것을 보였고 또 이 균형점이 망사업자의 위험선호도에 따라서 어떻게 바뀌는지를 고찰하였다.

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비정형 빅데이터를 이용한 난수생성용 블록체인 오라클 (Blockchain Oracle for Random Number Generator using Irregular Big Data)

  • 정승욱
    • 융합보안논문지
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    • 제20권2호
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    • pp.69-76
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    • 2020
  • 블록체인 2.0은 프로그래밍 가능한 스마트계약을 사용하여 다양한 DApp(Distributed Application) 개발을 지원한다. 하지만 스마트계약이 동작하는 환경은 블록 높이, 블록 해쉬, 트랜잭션 해쉬 등 결정된 데이터만 접근할 수 있어서 블록체인 기반 복권, 배팅, 키 생성 등 난수를 필요로 하는 응용은 블록체인 외부에서 데이터를 가져 올 수 있는 오라클 서비스를 이용해야 한다. 본 논문에서는 난수 생성 오라클 서비스를 개발하였다. 또한 난수 생성을 위해 비정형 빅데이터를 entropy source로 사용하였다. 이렇게 생성된 난수를 NIST SP800-22 난수 테스트하여 난수로 사용할 수 있음을 확인하였다. 또한, 물리적 세계를 entropy source로 사용하는 기존의 진성난수 생성기에 비해서 비용측면에서 유리함을 설명한다.