• Title/Summary/Keyword: Service Continuity

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A Study on the Factors Influencing the Number of Network Organizations, Network Continuity and Service Continuity of Community Child Centers - Focusing on Chonbuk Province - (지역아동센터의 네트워크 연계기관수 및 네트워크 지속성, 서비스 지속성 영향요인 연구 - 전북지역을 중심으로 -)

  • Kim, Hyeon Suk;Seo, Yoon
    • Korean Journal of Child Studies
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    • v.34 no.6
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    • pp.159-175
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    • 2013
  • The purpose of this study was to explore how the number of network organizations, network continuity and service continuity of community child centers were affected by the charge factors, organizational factors and environmental factors of community child centers. To better understand this, we researched 107 community child centers in Chonbuk Province. The key results are as follows. The interpersonal connections of the charge factors had a strong effect on the number of network organizations, but organizational factors and environmental factors appeared to have no effect on the number of network organizations. The operational type(religious group), organizational support level of the organizational factors and public-private cooperation, regular consultative group operation(no) of the environmental factors appeared to have an effect on the level of network continuity. The region(local), regular consultative group operation(yes) and public-private cooperation of the environmental factors appeared to have an effect on the level of service continuity. It was hoped that the results would enable us to explore how factors related to a network had an effect on the service continuity, the number of network organizations and clients referral network continuity, and they appeared to have an effect on the service continuity.

Profile-based Service Continuity Framework for N-Screen Service

  • Chung, Young-Sik;Paik, Eui-Hyun;Rhee, Woo-Seop
    • International Journal of Contents
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    • v.8 no.1
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    • pp.47-54
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    • 2012
  • The dynamic adaptation between various service environments using the application profiles for the service continuity is a key issue of the profile-based service continuity framework (PSCF) for N-screen service using next generation networks. PSCF offers an optimized service framework for providing continuous user services, which are multimedia video streaming, educational broadcasting, game, etc., using the various devices that are not restricted by the service environment of the user. This paper specifies the functional model of PSCF, service scenario and explains the experimental results of the service continuity for N-screen service using PSCF.

A Study on the Service Quality, Quality of Relationship, and Relationship Continuity Intention of Rental Clothing Store (의류 대여 점포의 서비스 품질, 관계의 질, 관계지속의도)

  • Kim Yong-Sook
    • Journal of the Korean Society of Costume
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    • v.55 no.2 s.92
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    • pp.105-115
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    • 2005
  • The purposes of this study were to identify the service quality, quality of relationship, and relationship continuity intention of rental clothing store. Questionnaires developed by researcher were collected from 212 consumers who experienced rental clothing. Data was analysed by use of factor analysis, path analysis, and covariance structure analysis. The results were; 1. Factors of service quality of clothing rental store were tangibility & promotion, shop assistant & store atmosphere, customer empathy, customer reliability strategy, customer management, and customer convenience. And factors of relationship quality were satisfaction, trust, emotional involvement, and calculational involvement, and factors of relationship continuity intention were longitudinal relationship propensity & word-of-mouth and rerental intention. 2. Service quality of rental store affected significantly on relationship quality, and relationship quality affected significantly on relationship continuity intention. And service qualify of rental store affected significantly on relationship continuity intention through relationship qualify.

A study of the in-service teachers' and pre-service teachers' recognition the domain in the problem of the continuity of a function (함수의 연속을 판단하는 문제에서 현직교사와 예비교사의 정의역 인식 조사)

  • Lee, Se Hyung;Chang, Hyun Suk;Lee, Dong Won
    • The Mathematical Education
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    • v.57 no.4
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    • pp.477-491
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    • 2018
  • In this paper we study in-service teachers' and pre-service teachers' recognition the domain in the problem concerning the continuity of a function. By a questionnaire survey we find out that most of in-service teachers and pre-service teachers are understanding the continuity of a function as explained in high school mathematics textbook, in which the continuity was defined by and focused on comparing the limit with the value of the function. We also notice that this kind of definition for the continuity of a function makes them trouble to figure out whether a function is continuous at an isolated point, and to determine that a given function is continuous on a region by not considering its domain explicitly. Based on these results we made several suggestions to improve for in-service teachers and pre-service teachers to understand the continuity of a function more exactly, including an introduction of a more formal words usage such as 'continuous on a region' in high school classroom.

Exploring the effects of pre-service teachers' educational service continuity: Focusing on self-efficacy, pro-sociality, and work preference (예비교사들의 교육봉사지속성에 미치는 영향 탐색: 자아효능감, 친사회성, 작업선호도를 중심으로)

  • Shin-hee Park;Sang-woo Jin;Mijung Choi
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.6
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    • pp.57-66
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    • 2023
  • Purpose: This study is a descriptive research study to identifying the factors affecting the continuity of educational service of pre-service teachers. Methods: The data collection period was from March 1 to 30, 2023. Self-efficacy, pro-sociality, work preference, and continuity of educational service were investigated for 90 pre-service teachers at two universities in G Metropolitan City. For the analysis of the collected data, IBM SPSS/Win 26.0 was used, and descriptive statistics, ANOVA, Pearson correlation, and multiple regression analysis were performed. RESULTS: As a result of the study, it was found that there was a difference in educational service continuity according to age and major (p<.05). As a result of examining the correlations among work preference, self-efficacy, pro-sociality, and educational service continuity, all four variables had positive correlations (p<.05). As a result of multiple regression analysis to find out which variables had an effect on the continuity of educational service, extrinsic motivation and pro-sociality showed significant results, and the explanatory power of the two variables to explain the continuity of educational service was 57.4%. Discussion: Based on the results of this study, it is thought that it is necessary to develop and apply various programs that can strengthen extrinsic motivation and pro-sociality in order to increase the continuity of educational service.

Effects of Beauty Service Benefits on Consumer's Long-term Relationship Orientation -Focused on Effort of Relationship Continuity of Service Provider- (미용서비스 효익이 소비자의 장기적 관계지향성에 미치는 영향 -서비스 제공자의 관계유지노력을 조절변인으로-)

  • Jeon, Ji-Hyun;Rhee, Young-Sun
    • Journal of the Korean Society of Clothing and Textiles
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    • v.33 no.4
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    • pp.543-553
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    • 2009
  • The purpose of this study is to identify the dimensions of beauty service benefit and to examine the effect of beauty service benefit on consumer's long-term relationship through consumer satisfaction. Beauty service benefit consists of three dimensions: emotional benefit, technical benefit and functional benefit. The aforementioned three dimensions of beauty service benefits have positive effects on consumer satisfaction. The effort of relationship continuity was a moderating variable among beauty service benefits, consumer satisfaction, and long-term relationship orientation. The findings of this study are expected to be used for developing and applying the program of consumer relationship management.

Service Self-Organization Method in LTE-Advanced Heterogeneous Networks (LTE-Advanced 융합 망에서 서비스 자기-조직화 방법)

  • Lee, Gi-Sung;Lee, Jong-Chan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.9
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    • pp.6260-6268
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    • 2015
  • In LTE-Advanced that different networks coexist, it is considered that it is actually difficult to provide service continuity with a procedural and static control method applied to the existing voice service. This paper suggests Service Self-Organization to support the service continuity effectively based on SON. It means a method in which a subscriber's terminal collects information about its current condition and base station around, and a base station, through the data collected by monitoring inner or adjacent base station, shares related data and converges, controlling service continuity on its own. In other words, as context information of mobile terminal and base station changes, set-up of related functions such as ISHO, cell selection, source allocation, load control, and QoS mapping is adapted; each function fits into the change, exchanges the process of reorganization, and interacts; these actions go toward to satisfy service continuity. Simulation results show that it provides better performances than the conventional one with the measure of resource utilization rate and outage probability.

Resource Reservation to Support Service Continuity in OFDMA Systems

  • Lee, Jongchan;Lee, Moonho
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.12
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    • pp.4356-4371
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    • 2014
  • When the load in a multi-cell orthogonal frequency division multiple access (OFDMA) system is allowed to excessively increase in face of frequent handover, the cell area becomes smaller than the designed size, and thus continuity of quality of service (QoS) for handover requests cannot be guaranteed. To efficiently support the mobility of a mobile terminal (MT), we should adaptively cope with the resource demand of handover calls. This paper proposes a twofold resource-reservation scheme for OFDMA systems to guarantee continuity of QoS for various mobile multimedia services during MT handover from lightly to heavily loaded cells. Our twofold scheme attempts to guarantee service continuity for handover and to maximize resource allocation efficiency. We performed a simulation to evaluate our scheme in terms of outage probability, handover failure rate, total throughput, and blocking rate.

Continuity of Ambulatory Care among Adult Patients with Type 2 Diabetes and Its Associated Factors in Korea (우리나라 성인 2형 당뇨환자의 외래진료 지속성과 관련요인 분석)

  • Hong, Jae-Seok;Kim, Jai-Yong;Kang, Hee-Chung
    • Health Policy and Management
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    • v.19 no.2
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    • pp.51-70
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    • 2009
  • Background : Previous studies have reported that enhanced continuity of care prevented a sudden worsening in progress among chronic disease patients, and as a result was favorable for efficient spending of health care funds. This study aims to estimate the continuity of care of Korean with diabetes and to identify factors affecting the continuity of care. Methods : This study used the Korean National Health Insurance Claims Database which includes E11 (ICD-10) as a primary or secondary disease as of 2006. Study population is 1,160,725 type 2 diabetics (20-84 years). Continuity of Care Index (COC), Modified, Modified Continuity Index (MMCI), and Most Frequent Provider Continuity (MFPC) were used as indexes of continuity of care. Results : The continuity of care in the study population was $0.94{\pm}0.10$ as calculated by MMCI, $0.91{\pm}0.16$ as calculated by MFPC and $0.86{\pm}0.23$ as calculated by COC. The lower continuity of care was shown in the patients who were female, 65 and over years old, Medical Aid recipients, 13 times or more visitors, hospital users as main attending medical institution, patients experienced hospitalizations or comorbidities. Conclusion : The continuity of care for adult patients with type 2 diabetes was high in Korea, and showed variation according to patients' characteristics. This result provides empirical evidence for policymakers to develop or strengthen programs for managing patients showing low continuity of care.

The Effect of Selection Factors of Marine Transportation Service on Transaction Continuity

  • KIM, Beom-Soo;KIM, Bo-Young
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.1
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    • pp.217-228
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    • 2020
  • The selection factors of service companies have changed in accordance with intensifying competition in the marine transportation service market and environment changes of transportation services. To explore the important factors of customer choice to marine transportation service, this study empirically examines the influence of these selection factors; service provision area, price competitiveness, corporate image, service expertise, and sales support, on transaction continuity through customers' perceived service value and satisfaction. Based on an online survey with those in the Korean marine transportation industry, this study conducted statistical analyses using structural equation modeling. Based on relevant previous studies, the current study constructed a total of 55 survey questions. Finally, 213 questionnaires were collected. Among the five selection factors, corporate image did not affect perceived service value, and price competitiveness was still the most important factor. However, service expertise and sales support were found to be more important factors than regional factors. In order to maintain transaction continuity, shipping companies should also strive to improve their service quality to their customers. In particular, service quality strategies focused on time and regional factors should develop to strategies with the key factors for the changed business environment.