• 유통과학연구
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• 제12권9호
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• pp.15-23
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• 2014

Purpose - The purpose of this study is to investigate the effects of service marketing agents' psychological contract with the company on organizational commitment and organizational citizenship behavior. Research Design, Data, and Methodology - The antecedent variable of psychological contract, dependent variables of organizational commitment and citizenship behavior, and mediating variables of self-esteem, self-efficacy, and perceived organization support were used, based on precedent studies. Result - The psychological contract had a positive influence on self-esteem, self-efficacy, and organizational support. Moreover, self-efficacy and organizational support had an influence on commitment, while self-esteem, self-efficacy, and organizational support influenced organizational citizenship behavior. In addition, the results relating to mediated effects showed that only self-esteem had no mediated effect between contract and commitment. Conclusions - The call centers are asked to let the agents cognize an affirmative psychological contract. Further, the call centers are asked to produce an organizational atmosphere to let agents increase motivation factors. Finally, agents should develop them at personal levels to cognize organizational support affirmatively and to keep mutually beneficial contracts between call centers and agents.

• 벤처창업연구
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• 제14권5호
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• pp.61-78
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• 2019

본 연구는 현재 창업교육에서 많이 강조하고 있는 요인을 중심으로 창업자의 자기효능감을 측정하여 실제 창업기업의 매출에 미치는 영향에 관한 연구이다. 특히 본 논문은 정부의 다양한 창업자 지원사업 중 창업성공이라는 목적을 달성하기 위해 시행하고 있는 교육이 제기능을 하지 못하여 다수의 창업실패를 만들어내고 있다는 문제의식에서 출발하였다. 창업기업은 객관적인 재무자료로는 평가할 수 없고 창업자의 개인적 능력과 학습능력을 중심으로 성공 가능성을 가늠해야하는 불확실성이 높다. 또한 개인적 경험이든 학습이든 어떠한 요인이 영향을 미쳐 특정 분야에 자기효능감이 높은 경우에 창업성공 가능성이 높다는 많은 선행연구는 창업기업에 대한 지원이 어떠한 방향으로 이뤄져야 하는지에 대한 답이 될 것이다. 본 연구는 창업기업의 성공 중 특히 3~7년차 기업의 생존의 열쇠인 매출을 중심으로 창업자의 자기효능감이 창업기업의 매출에 어떤 영향을 미치는지를 중심으로 진행하였다. 본 연구는 크게 여섯 가지 연구를 진행하였다. 첫째, 기업가 정신에 대한 창업가의 자기효능감이 창업기업의 매출에 영향을 미치는지 여부 분석, 둘째, 시장지향성에 대한 창업자의 자기효능감이 창업기업의 매출에 영향을 미치는지 여부 분석, 셋째, 고객지향성에 대한 창업자의 자기효능감이 창업기업의 매출에 영향을 미치는지 여부 분석, 넷째, 경영환경변화 이해도에 대한 창업자의 자기효능감이 창업기업의 매출에 영향을 미치는지 여부 분석, 다섯째, 제품차별화 역량에 대한 창업자의 자기효능감이 창업기업의 매출에 영향을 미치는지 여부 분석, 여섯째, 비즈니스모델 구축역량에 대한 창업자의 자기효능감이 창업기업의 매출에 영향을 미치는지 여부에 대한 분석 등이다. 실증분석의 결과, 본 연구는 제품차별화 역량과 비즈니스모델 구축역량에 대한 창업가의 자기효능감은 창업기업의 매출에 유의한 정(+)의 영향을 미쳤으며 기업가정신과 고객지향성에 대한 자기효능감은 제품차별화 역량에 대한 자기효능감에 유의한 정(+)의 영향을 미쳤고, 고객지향성은 비즈니스모델 구축역량에 대한 자기효능감에 유의한 정(+)의 영향을 미치는 것으로 확인되었다. 이로써 자기효능감 구성인자 간에는 경로가 존재하고 경로를 통해 자기효능감을 강화하면 창업기업의 매출에 정(+)의 영향을 미침을 확인하였다. 이에 본 연구결과는 창업기업을 위한 다양한 지원사업을 시행할 때 창업기업의 생존을 목표로 한다면 이러한 경로를 설정하고 자기효능감을 강화해야 창업기업의 생존과 창업성과를 만들 수 있다는 시사점을 제시하고 있다.

• 한국안전학회지
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• 제14권2호
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• pp.127-139
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• 1999

Two studies were conducted to examine the relationship between self-efficacy beliefs and industrial accidents. In the preliminary study, focus group interviews were conducted with employees working in manufacturing and construction sector, safety managers, and government officials to understand factors that were associated with industrial accidents. Based on interviews, a questionnaire survey was constructed to assess individual factors (such as self-efficacy beliefs, following safety procedures, life-satisfaction, and stress) that were identified as affecting industrial accidents (such as minor and major accident rates). The questionnaire were administered to a total of 917 respondents (542 employees working in the manufacturing and construction sector, 210 safety managers, and 165 government employee officials overseeing government regulations). The result indicated that three subscales of self-efficacy for employees (self-regulation, enlisting social support, and controlling the environment) were negatively correlated with the company's industrial accident rates. Moreover, those employees with higher self-efficacy were more likely to follow safety procedures and had higher life-satisfaction and lower stress levels. For safety managers, the self-efficacy beliefs were positively correlated with better implementation and higher effectiveness of the educational programs and negatively correlated with their company's accident rates.

• 가족자원경영과 정책
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• 제12권1호
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• pp.21-39
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• 2008

The purpose of this study was to investigate service support programs for the work-family balance in the community. Service support programs in the community are at beginning stages of development, because it has taken about 10 years to put a self-governing system into practice in Korea. This study concentrates on service support programs developed by various service organizations in the city and does not include any rural districts. First, the developmental process of the work-family balance model and type of the service support program in the community were studied. Next, the situation of care service support was examined based on written articles. Finally, a few suggestions were made f3r work-family balance in the community. The developmental situation of work-flmily balance in Korea is in a stage which is shifting from the company-leading model to a family-company-community model. The most common type of service support program offered in the community until now has been the informal sector through relatives, neighbors or friends. However, service support programs, in the public sector by the government and in the voluntary sector by nonprofit organizations and corporations, has rapidly been growing and the number of services from each sector has also increased. Profit organizations in the private sector, such as medical and care service centers, are also now rapidly increasing. It appears that service support programs contributing to the work-family balance in the community come from a number of sectors, including public, voluntary, private and informal sectors, to suit consumer needs.

• 산경연구논집
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• 제11권4호
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• pp.47-56
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• 2020

Purpose: This study aims to explore how consumers respond to the immoral actions of a CEO. More specifically, this research focuses on the moral reasoning processes used by consumers in order to maintain support for the CEO despite the immoral action. In addition, this research suggests that support for the CEO would improve product purchase intention. Research design, data, and methodology: To test the hypotheses presented, an online research company was hired and online survey was conducted with adult participants. Online research company sent an email to the potential subjects asking their participation in an online survey. Subjects were able to participate in the online survey by clicking a link to the survey. When the participants clicked the link, they were instructed to read a fictitious newspaper article on a CEO's immoral action. And then, they were asked to answer several questions online. Responses were obtained from 336 adults participants and data were analyzed using SPSS Hayes Macro for a moderation effect and AMOS for a structural equation model. Result: Moral reasoning processes were divided into moral decoupling and moral rationalization and analyzed to determine their influence on product purchase. Also in this study, we suggest the public self-consciousness of consumers as an antecedent of moral reasoning processes, and argue that consumers with high public self-consciousness are more likely to engage in moral decoupling than moral rationalization. Conclusions: Our results showed that moral decoupling and moral rationalization improved the consumer's perception of corporate ethicality, which increased product purchase intention. In addition, consumers with high public self-consciousness were more likely to engage in moral decoupling than in moral rationalization. In addition, this research suggested that severity of the scandal would moderate the impact of public self-consciousness on moral decoupling. However, this hypothesis was not supported statistically since most participants perceived the scandal to be a highly severe incident, that may lead to an insignificant interaction effect between severity of the scandal and public self-consciousness. This research expands the scope of available research on corporate ethics and consumer responses to negative information involving celebrities and provides practical implications for corporate crisis management.

• 지역사회간호학회지
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• 제14권1호
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• pp.144-156
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• 2003

This study was conducted to investigate the relationship between the self-esteem, social support and health promoting lifestyle of the elderly in a community. The sample consisted of 147 elderly, and data were collected from September 1 to October 15, 2001. The instrument of this study was a structured questionnaire including Health Promoting Lifestyle (47 items), Social Support(18 items), Self-Esteem(10 items), Socio-demographic Characteristics. Analysis of the data was done by use of descriptive statistics, ANOVA, Pearson Correlation Coefficient. The results of this study are as follows: 1. The degrees of self-esteem of the elderly were mean score $25{\pm}2.98$ points, socio-demographic characteristics containing meaningful difference with self-esteem was not significant. 2. The degrees of social support by elderly were mean score $55.03{\pm}9.60$ points and social support according to the socio-demographic characteristics showed meaning difference in family structure $\ulcorner$with off spring$\lrcorner$ (F=8.50, p=.000), health status $\ulcorner$good$\lrcorner$ (t=2.19, p=.030), smoking $\ulcorner$below 1 packet daily$\lrcorner$ (F=4.88 p=.009). 3. The degrees of health enhancing lifestyle by elderly were mean score $113.61{\pm}20.12$ points and health enhancing lifestyle according to the socio-demographic characteristics showed meaning difference in education level $\ulcorner$middle school and above$\lrcorner$ (F=6.37 p=.002), occupation before retirement $\ulcorner$profession, technician, employee of company, education$\lrcorner$ (F=5.00, p=.003), health status $\ulcorner$good$\lrcorner$ (t=3.14, p=0.002), exercise $\ulcorner$weekly 2-3$\lrcorner$ (F=4.31, p=.006), drinking $\ulcorner$weekly 1$\lrcorner$ (F=2.74, p= .046). 4. The item mean score of personal relationship support field in health enhancing lifestyle were $2.90{\pm}.60$ points. item mean scores of exercise and nutrition were $2.26{\pm}.39$ points, item mean scores of stress managing field were $2.25{\pm}.49$ points, item mean scores of health responsible field were $2.14{\pm}.61$ points. 5. The relationship between self-esteem and health enhancing lifestyle revealed a significant correlation(r=.169. p=.041), but self-esteem and social support, showed no significant correlation, and health enhancing lifestyle and social support, revealed a significant correlation(r=.654, p=.001).

• 한국콘텐츠학회논문지
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• 제22권6호
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• pp.701-711
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• 2022

본 연구는 불확실한 시장환경에서 기업의 과업 성과에 영향을 미치는 요인을 찾기 위해 상사 리더십과 동료의 정서적 지원이 성과평가 공정성과 자기효능감을 통하여 과업 성과에 미치는 영향 관계를 살펴보고자 하였다. 이를 위하여 기업 직원들을 대상으로 500부의 설문 자료를 수집하였고, Smart PLS 3.0을 사용하여 연구 가설을 검증하였다. 연구 결과 상사 리더십과 동료의 정서적 지원이 직원들의 성과평가 공정성에 개별적으로 정(+)의 영향을 나타내었고, 성과평가 공정성은 자기효능감에 정(+)의 영향을 나타내었다. 본 연구를 통하여 직원들이 받아들이는 성과평가 공정성과 자기효능감이 업무성과에 영향을 미친다는 것을 밝혀내서 후속 연구가들에게 이론적 토대를 제공해 주었고, 기업에서는 업무성과를 높이기 위해서는 인사제도인 성과평가 공정성을 관리하여 직원들의 도전 의식을 고취 시켜야 한다는 실무적 시사점을 제시하였다. 향후 연구에서는 본연구 결과를 바탕으로 과업 성과를 위해 조직이 갖추어야 할 요인에 대한 다양한 연구가 필요하다.

• 한국안전학회지
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• 제18권4호
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• pp.136-142
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• 2003

This study is planned to investigate the attitude toward the safety and health management of contractor company. Under the contract based production system, all of activities including safety and health management in the contractor company are depended upon the contract. How to make contract influence the worker's health of contractor company. Worker's health of contractor company can be protected by efforts of company of contract-out and contractor company, especially their safety managers. The modelling of the effective safety and health management system for contractor company should consider the need of safety manager of each company and employer of contractor company. Data is collected from safety managers of 3 contract out compaines as electronic and electrical manufacturing industry and 55 safety manager, 57 employers of their contractor compaines using self administered survey with structured questionnaire. The most of all respondents want to support from the contract out compaines. The most important items supported from contract out company is the information based on the safety information network between each company. Safety manager and employer of contactor company also itemized safety education and training in the supporting system from contract out company. These results can be generalized to survey on the other industries.

• 벤처창업연구
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• 제18권5호
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• pp.241-253
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• 2023

현재 급변하는 환경 속에서 각 국가는 일자리 창출 및 기술 경쟁력 강화를 위한 노력을 지속하고 있다. 특히 벤처기업 및 창업기업에 대한 지원과 활성화 정책은 국가 경쟁력을 높이는 역할을 하는 것으로 알려져 있다. 경쟁 심화로 비즈니스 수명이 짧아지고 고객들의 요구가 다양화되는 환경의 불확실성이 확대되는 가운데 기업은 적절한 대처를 해야 한다. 우선 기업은 스스로 내부 역량을 강화하는 노력을 하는 것이 중요하다. 그러나 벤처기업은 내부 자원 및 역량 등이 부족하여 외부 환경으로부터의 지원이 기업의 생존으로 연결될 만큼 중요하다고 볼 수 있다(Timmons, 1994). 기업의 경쟁력 강화를 위해 국가 차원에서 재정지원 및 인증제도를 운용하고 있다. 그러나 재정지원은 상황에 따라 기업의 자생력을 낮출 수 있으므로 연구개발 지원 및 창업교육과 같은 비 재정적 지원이 벤처기업 성장에 장기적으로 도움이 된다고 보았다(Aghion et al., 2012; 전미미·고강혁, 2021). 비 재정적 지원은 사업화, 시설, 공간, 보육, 인력, 인증제도 등으로 구분되는데 본 연구에서는 인증제도인 벤처기업 확인제도의 혜택을 중심으로 확인하였다. 이를 위해 2021년도 벤처기업정밀실태조사 데이터 및 벤처기업의 매출액 데이터를 활용하였으며, SPSS 26.0 패키지와 SPSS PROCESS MACRO를 활용하여 분석하였다. 분석 결과, 벤처기업의 경영환경 수준은 벤처확인제도 혜택이나 벤처기업 역량 수준을 높이는 데는 긍정적인 영향을 주지만, 실질적인 경영성과로 이어지기는 어려운 것으로 확인되었다. 또한 벤처기업의 경영환경 수준과 경영성과 간 관계를 벤처기업 역량 수준이 매개하는 것으로 확인되었다. 결과적으로 단순히 벤처기업의 경영환경 수준이 긍정적이거나 벤처기업에 친화적일지라도 외부 환경으로부터의 지원을 잘 소화할 수 있는 내부 역량이 있는 기업이 경영성과를 높인다고 할 수 있다.

• 한국보건간호학회지
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• 제21권1호
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• pp.37-45
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• 2007

Purpose: A diverse range of measurement methods to evaluate the effect of smoking is more powerful than using a single measure. The objectives of this study were to examine the relationships among smoking pack year, self-reported smoking dependence, and urinary cotinine levels, and to investigate the psychological variables in working men. Method: In this cross-sectional study, we surveyed men working in an electronic company who participated in a smoking cessation program. Among 57 men who completed questionnaires, 25 participate in a test for cotinine levels. Results: Smoking pack year was significantly and positively correlated with the FTND-K (Korean version of Fagerstrom test for nicotine dependence) sum scores (r=0.631, p=0.000) and with the levels of urine cotinine (r=0.463, p=0.023). The relationship between FTND-K sum scores and urinary cotinine levels was also significantly positive (r=0.639, p=0.001). Those with higher social support, especially family support, tended to perceive a higher self-efficacy to smoking cessation. Conclusion: These findings suggest that self-reported smoking pack year and nicotine dependence in working men may be a valid way to evaluate the effect of smoking. A supportive family may influence smoking cessation in working men as it increases self-efficacy to avoid smoking.