• Title/Summary/Keyword: Self Service Technology Quality

Search Result 123, Processing Time 0.026 seconds

Prerequisites on Smart Healthcare in the Perspective of Service Design : Focusing on the Elderly Experience Case (서비스 디자인 관점에서 본 스마트 헬스케어의 선행 조건 : 고령자 경험 사례를 중심으로)

  • Kim, Ho-Da;Joo, Ae-Ran
    • Journal of Information Technology Applications and Management
    • /
    • v.28 no.3
    • /
    • pp.49-58
    • /
    • 2021
  • Due to the increasing interest in wellness aroused by the aging population and the pursuing feature of active old age, Korean elderly set importance on long life with their healthy condition. Following the change in the paradigm of the medical delivery system from hospital-oriented, treatment-oriented to personal-centered and self-care, Service design application of Smart Healthcare for the elderly became valuable. Smart Healthcare is a healthcare service provided through the fusion of ICT technologies including mobile/wearable devices, IoT, big data, and information technology, and it is utilized to prevent diseases managing abundant health information and living habits. As a methodology for delivering such Smart Healthcare to the elderly, Service design can be adopted. Therefore, this study would like to present the perquisites of Smart Healthcare design for the elderly through analyzing the results from in-depth interview methods between the elderly and medical staff. As a result of this study, guidelines for Service design application of health vulnerability management for the elderly utilizing smart phones were presented. Therefore, this study presented four prerequisites composed of 'high level of supplementation and ethical decision making', 'improvement of inequality in accessibility and experience', 'resolving problems in policy implementation' and 'user-friendliness' for the Smart Healthcare service design for the elderly. Overall, Service design is expected to play an innovative role in improving the quality of life for the elderly through the process of collecting and delivering information on Smart Healthcare centered on the experience of the elderly.

The Effect of Smartphone Education on the Quality of Life, Self-efficacy, Well-being for the Elderly (스마트폰 활용 교육이 노인들의 자기 효능감, 행복감, 삶의 질에 미치는 효과)

  • Seo, Sang-Min
    • Journal of Convergence for Information Technology
    • /
    • v.9 no.5
    • /
    • pp.165-171
    • /
    • 2019
  • The purpose of this study was to find out how smartphone education affects their lives and the positive factors of smartphone education applied with one-on-one education system for elderly. The research was conducted once a week for a total of five weeks from May 14 to June 11, 2018, and consisted of one old woman and one volunteer, and conducted in a one-to-one mentoring format. The results of this study showed that smartphone training for senior citizens increased the self-efficacy of older people, but showed no significant change in well-being and quality of life. In this way, various studies will have to be conducted to recognize the need for information service education in order to maintain a positive life for the elderly in a rapidly changing modern society.

Relationship between Self-leadership, Psychological Empowerment and Job Satisfaction of Clinical Dental Hygienists (임상치과위생사의 셀프리더십과 심리적 임파워먼트 및 직무만족도와의 관련성)

  • Ji, Min-Gyeong
    • Journal of Convergence for Information Technology
    • /
    • v.9 no.12
    • /
    • pp.198-207
    • /
    • 2019
  • The purpose of this study was to determine the relationship between self-leadership, psychological empowerment and job satisfaction in dental hygienists, who form major manpower directly affecting dental care service, and to develop a plan for good-quality intra-organizational personal improvement. To collect data, convenience sampling was performed from May 1 to June 10, 2017 among clinical dental hygienists working at dental hospitals and clinics in Chungcheong and Jeolla Provinces and a self-administered questionnaire was used. Self-leadership was positively correlated with psychological empowerment and job satisfaction; psychological empowerment was positively correlated with job satisfaction. The factors for job satisfaction included psychological empowerment, dental system and self-conformity, and self-leadership. It has been confirmed that there is correlation among self-leadership, psychological empowerment, and job satisfaction in clinical dental hygienists; therefore, it is necessary to use positive psychological empowerment, establish a proactive self-leadership convergence program, and pay attention to the good direction and management of dental organizations with the objective of improving job satisfaction in dental hygienists.

Analysis of Major Factors Related to Smartphone Addiction According to Gender Differences in Health College Students (보건계열 대학생들의 성별 차이에 따른 스마트폰 중독 관련 주요 요인 분석)

  • Choo, Yeon-Ki;Bae, Won-Sik;Kim, Hae-In
    • Journal of The Korean Society of Integrative Medicine
    • /
    • v.10 no.2
    • /
    • pp.135-143
    • /
    • 2022
  • Purpose : This study was to compare and analyze major factors related to smartphone addiction according to the gender of health-related college students. Methods : 720 people who voluntarily participated and agreed to fill out the questionnaire were randomly sampled. Smartphone addiction was measured using the Smartphone Addiction Scale Short Version (SAS-SV), sleep quality was measured using the Pittsburgh Sleep Quality Index (PSQI), anxiety symptoms were measured using the self-assessment anxiety scale (SAS), and depression symptoms were measured using the self-assessment depression scale (SDS). In addition, the age of each individual and the main function of smartphone use were also investigated. Results : The prevalence of smartphone addiction was higher among female students than male students (p<.05), while male students mainly played games and female students mainly used multimedia (video/music) viewing and social networking services (p<.05). In addition, male students showed a high association with smartphone addiction in the group where games were the main function of smartphone use, the group with low sleep quality, and the group with anxiety symptoms (p<.05), but for female students, multimedia (video/music) Or, the group in which social networking service is the main function of smartphone use, the group with low sleep quality, and the group with symptoms of anxiety and depression showed a high correlation with smartphone addiction (p<.05). Conclusion : It is expected that the results of this study will be used as basic data for providing customized solutions considering the characteristics of smartphone addicts.

Analysis of Factors Affecting the Life Satisfaction of Elderly Users of Senior Citizen Centers: Focus on Senior Citizen Centers in Seoul (경로당 이용 노인 삶의 만족도에 미치는 영향 요인분석: 서울특별시 경로당을 중심으로)

  • Kang, Eun-Mi;Lee, Young-Chul
    • Journal of Convergence for Information Technology
    • /
    • v.8 no.5
    • /
    • pp.173-181
    • /
    • 2018
  • The purpose of this study is to observe the influencing factors of elderly users of senior citizen centers' life satisfaction from an integrative perspecrive. In order to do so, 25 senior citizen centers located in the city of Seoul were selected as a sample on which a direct survey was conducted. A total of 448 were chosen as the final study subjects. The following are the study results. Firstly, although program satisfaction did not affect the life satisfaction of elderly users of senior citizen centers, senior citizen center user satisfaction and service quality had a positive influence on life satisfaction. Secondly, welfare satisfaction and self-worth had a positive influence on life satisfaction. Thirdly, existentiality, certainty and responsiveness had a positive influence on life satisfaction. In conclusion, this study aims to contribute to discussions for policies and the development of active programs that can improve the self-worth of elderly users by fulfillling leisure welfare satisfaction and achieving facility expansion, as well as vitalizing communication among elderly users.

A Study on the Housing Support System for the Vulnerable Class based on IoT Environment (IoT 환경 기반 취약계층 주거 지원 시스템에 관한 연구)

  • Sim, Sung-Ho
    • Journal of Convergence for Information Technology
    • /
    • v.12 no.2
    • /
    • pp.17-22
    • /
    • 2022
  • Currently, the housing supply rate exceeds 100%, and the penetration rate continues to increase. This housing supply rate is changing from quantitative supply-oriented to improving the quality of the residential environment in housing service policies. Despite the increase in the housing supply rate, practical access to the vulnerable class is still difficult and there are many areas that are insufficient to use housing services when necessary. In addition, the demand for residential services is increasing due to the expansion of the scope of the vulnerable class. In order to compensate for these problems, facilities and joint occupancy that cannot guarantee independent living are mainly established, although a supply plan is established for the vulnerable by expanding policies and support projects. This paper proposes an IoT environment-based housing support system for vulnerable groups to support housing services for vulnerable groups. The proposal system improves the quality of the residential environment and provides service-oriented support services. Through the proposal system, appropriate social participation opportunities can be provided by improving the quality of life of the vulnerable and supporting a residential environment where independent living is possible.

An analysis of factors which affect teachers' self-confidence in using technology for mathematics class (테크놀로지를 활용한 교사의 확신(self-confidence)에 영향을 미치는 요인 탐색)

  • Hong, Ye-Yoon;Im, Yeon-Wook
    • Journal of Digital Convergence
    • /
    • v.10 no.11
    • /
    • pp.565-577
    • /
    • 2012
  • Various factors affecting teachers' self-confidence exist in math class using technology such as graphic calculators. For example, internal factors such as teachers' attitude and external factors such as school administrators or colleague's support can be considered. Pedagogical Technology Knowledge(PTK) is the very important factor which determines teacher's self-confidence in educational technology, and the development of PTK is composed of teacher's perception on the technology and its application and instrumentation. This study investigated 19 pre-service and current middle and high school teachers in the respect of their change of self-confidence, attitude, expertise on pedagogical technology, and quality of math class. These are anlayzed with the concept of instrumentation and instrumentalization through various experiences like graphic calculator, GPS and AutoGraph. The result indicated that constraints or obstacles did not affect much if teachers' attitude and self-confidence were strong. Particularly teachers' firm will to learn about technology and their confidence on its value are the critical factors in using technology for mathematics class.

A Study on Factors Influencing User's Security Intention for Internet Banking (인터넷 뱅킹 사용자의 보안의도에 영향을 마치는 요인에 관한 연구)

  • Kim, Jong-Ki;Kang, Da-Yeon;Jeon, Jin-Hwan
    • The Journal of Information Systems
    • /
    • v.18 no.2
    • /
    • pp.1-18
    • /
    • 2009
  • Recently, internet banking is growing rapidly. Moot banks in Korea provide internet banking services. Internet banking becomes a major trend in the financial marketplace. With advanced computer technology and declining communication costs, many customers prefer online alternatives such as internet banking, mobile banking or phone banking rather than going to banks by themselves. The number of customers using those alternatives is skyrocketing and domestic commercial banks encourage them of the use. As the internet is highly developed, customers demand higher quality services and banks develop and provide diverse services in order to respond to them. However, internet banking service users are still afraid of their personal and financial information being exposed on the internet. The purpose of this research is to empirically analyze the influence that appropriate internet banking affect user's security intention. The research model proposed in this study includes user's security intention which is influenced by self-efficacy, security trust, Internet banking attitude, perceived security and security intention. According to the result of this study, self-efficacy and security trust are related to the security attitude. There is a significant relationship between security attitude and perceived security. Also, user's security attitude and perceived security is significantly affected by security intention.

Exploring Strategies for Applying TRIZ to Technology Education (기술과 교육에서 TRIZ(창의적 문제해결 이론)의 적용 방안 탐색)

  • Moon, Daeyoung
    • 대한공업교육학회지
    • /
    • v.31 no.2
    • /
    • pp.155-176
    • /
    • 2006
  • The purpose of this study was to explore the strategies for applying TRIZ to technology education. This study was carried out through literature review on contradiction, 40 principles, 76 standard solutions, multi screen method, effects, the law of technology evolution, and ARIZ, and questionnaire survey to investigate the validity. Through this study the strategies for applying TRIZ to technology education were proposed and the validity was identified. Only the '40 Principles' was appropriate to technology education of elementary and middle school. The results of this study were as follows; In elementary school technology education, segmentation, extraction, local quality, asymmetry, consolidation, universality, counterweight, do it in reverse, mediator, self service, dispose, flexible membranes or thin films, changing the color, homogeneity, rejecting and regenerating parts, and composite materials were suitable. And in middle school technology education, segmentation, extraction, local quality, asymmetry, consolidation, universality, counterweight, prior counteraction, prior action, cushion in advance, do it in reverse, dynamicity, partial or excessive action, continuity of useful action, convert harm into benefit, mediator, self service, dispose, flexible membranes or thin films, changing the color, homogeneity, rejecting and regenerating parts, transformation of properties, phase transition, thermal expansion, and composite materials were suitable.

The effect of medical service satisfaction of orthodontic treatment on life quality related to oral health(OHIP-14) (교정치료의 의료서비스 만족도가 구강건강관련 삶의 질(OHIP-14)에 미치는 영향)

  • Yu, Kyung-Ja;Hwang, Joo-Hee
    • Journal of Korean society of Dental Hygiene
    • /
    • v.20 no.2
    • /
    • pp.233-242
    • /
    • 2020
  • Objectives: The purpose of this study is to investigate the relationship between perceived oral health, medical service satisfaction, and oral health impact profile (OHIP-14) and the factors affecting OHIP for orthodontic patients, and to provide basic data to improve the quality of life of orthodontic patients in accordance with oral health. Methods: The study explained the purpose and purport of this study to orthodontic patients who visit dental clinics located in Daejeon and Chungcheong province for about two months from July 01, 2019, and conducted a self‐reported questionnaire survey for 220 participants who agreed to participate in this study. of the collected questionnaires, data of 197 subjects were used for the final analysis except 23 that were inadequate. Results: As for orthodontic treatment satisfaction according to perceived oral health and OHIP, there was statistically significant difference between respondents who were 'very healthy' and 'not healthy' (p<0.05). The higher the supplementary service satisfaction, the higher the orthodontic treatment satisfaction, and the higher the perceived oral health, the OHIP was found to be the higher. The factors affecting OHIP were found to be significantly associated with orthodontic treatment satisfaction and perceived oral health. The explanatory power was 15.6%. Conclusions: Active and ongoing oral health education should be provided to dental hygienists to ensure that the patient's oral cavity is healthy, and although additional services need to be improved, it is more important to have management strategies for patients to improve orthodontic treatment satisfaction.