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http://dx.doi.org/10.21219/jitam.2021.28.3.049

Prerequisites on Smart Healthcare in the Perspective of Service Design : Focusing on the Elderly Experience Case  

Kim, Ho-Da (Department of Computer Engineering National Program of Excellence in Software center, Chosun University)
Joo, Ae-Ran (Department of Nursing, Seoyeong University)
Publication Information
Journal of Information Technology Applications and Management / v.28, no.3, 2021 , pp. 49-58 More about this Journal
Abstract
Due to the increasing interest in wellness aroused by the aging population and the pursuing feature of active old age, Korean elderly set importance on long life with their healthy condition. Following the change in the paradigm of the medical delivery system from hospital-oriented, treatment-oriented to personal-centered and self-care, Service design application of Smart Healthcare for the elderly became valuable. Smart Healthcare is a healthcare service provided through the fusion of ICT technologies including mobile/wearable devices, IoT, big data, and information technology, and it is utilized to prevent diseases managing abundant health information and living habits. As a methodology for delivering such Smart Healthcare to the elderly, Service design can be adopted. Therefore, this study would like to present the perquisites of Smart Healthcare design for the elderly through analyzing the results from in-depth interview methods between the elderly and medical staff. As a result of this study, guidelines for Service design application of health vulnerability management for the elderly utilizing smart phones were presented. Therefore, this study presented four prerequisites composed of 'high level of supplementation and ethical decision making', 'improvement of inequality in accessibility and experience', 'resolving problems in policy implementation' and 'user-friendliness' for the Smart Healthcare service design for the elderly. Overall, Service design is expected to play an innovative role in improving the quality of life for the elderly through the process of collecting and delivering information on Smart Healthcare centered on the experience of the elderly.
Keywords
Service Design; Smart Healthcare; The ederly;
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Times Cited By KSCI : 1  (Citation Analysis)
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