• 제목/요약/키워드: Security service

검색결과 3,749건 처리시간 0.029초

IPA기법을 활용한 인천국제공항 이용객의 항공보안서비스 만족도와 중요도 평가 (Evaluation for Incheon International Airport security: passenger satisfaction and significance, using IPA method)

  • 변아름;최진영;최연철
    • 한국항공운항학회지
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    • 제25권2호
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    • pp.77-82
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    • 2017
  • Currently the international flight passenger visit at Incheon International Airport increased 12.4% compared to January 2017. Such increase affects on the congestion of an airport and the security check is one of the most congested area. There is a prejudice that airport security is not related to the airport service and is only a type of control that limits the quality of service. However, considering the huge impact that airport security agents have on passenger move within the airport, trustworthy, fast and kind service at airport security check is one of the most important part of airport service quality improvement. This research is an importance performance analysis of Incheon International Airport security service passenger satisfaction and its significance using IPA method. This research will contribute to the improvement of airport operation and service quality, by proving the relation between airport security and service.

경호비서의 역할에 관한 연구 (A Study of the Security and Secretary Service's Roles)

  • 김정숙;박옥철
    • 한국재난정보학회 논문집
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    • 제2권1호
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    • pp.65-80
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    • 2006
  • Security and Secretary Service is the man who maintains safe condition of boss', following him during all daily schedule and help the boss display his supreme business abilities, settling various affairs The purpose of this study is to examine the role of Security and Secretary Service. To understand the role of Security and Secretary Service, interviews with Security and Secretary Service's. synthesizing records inquire and interviews with present workers, was analyzed. As results of the study, the open coding of grounded theory was 85 categories, 22 lower categories, and 13 upper categories; 7 roles of Security and Secretary Service types out of 13 upper categories were attained. Based on this, from the axial coding a paradigm model related to categories was produced and selective coding the core category, story line development and type were analyzed. Therefore, Security and Secretary Service plays roles: Office manager, Training manager, Information manager, Customer relations manager, Facilitator, Health manager, and Safety manager. Compared with Office secretary, It is said that Health manager, and Safety manager are distinguishing roles. Through the coding process based on grounded theory. For this, based on the writer's theoretical sensitivity and constant comparative analysis, theses as well as writing in each field, data from serial publications and others, the statements of interview subjects were constantly compared and analyzed. Based on these analyses, this study suggests the following: First, the intimidate sample survey is need. Second, professional educational content during the training process of Security and Secretary Services should be strengthened. Third, to expect a more professional role of Security and Secretary Services. the systematic support will be required.

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해양경비 서비스 개선을 위한 경비지도사 제도에 관한 연구 (A Study on the Civil Maritime Guarder to Enhance the Service of Coast Guard)

  • 진성용;박성용;주종광;이은방
    • 해양환경안전학회:학술대회논문집
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    • 해양환경안전학회 2007년도 추계학술발표회
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    • pp.115-119
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    • 2007
  • The system of civil security service is analyzed and reviewed in order to induce it to maritime security domain. A system of civil maritime guarder who provides security service and cooperates with coast guard at sea is proposed. It is expected not only that some expecters on the field of maritime security service are built up but that the Qualities of security services are improved in considering characteristics of sea control and coast guard.

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국가시험 보안업무의 발전적 방안연구 (A Study on Development of National Examination Security Service)

  • 하정훈
    • 시큐리티연구
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    • 제55호
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    • pp.75-95
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    • 2018
  • 본 연구는 국가시험 보안업무 관련분야 학위소지자와 국가시험 보안업무현장에서 출입관리 및 보안검색 등의 종합적인 보안업무를 수행하고 있는 현장전문가들이 현재 인지하고 있는 문제점들을 바탕으로 국가시험 보안업무 운영의 발전적인 방안을 모색하는 목적을 두고 있다. 이러한 연구의 목적을 위해서 관련분야 학위 소지자 5인과 경력 6년 이상의 현장전문가 7인에게 면담조사를 실시하여 자료를 분석하였다. 이들은 국가시험 보안업무운영의 발전적인 방안을 다음과 같이 제시하였다. 첫째, 국가시험 보안업무에 적합한 교육프로그램이 시행되어져야 한다. 둘째, 재난 및 응급상황 대처교육이 추가적으로 이루어져야 한다. 셋째, 국가시험 보안업무에 투입되어지는 요원들은 정신교육과 검색장비 및 첨단장비 관련 교육이 필요시 된다. 넷째, 경비업법에 국가시험 보안업무를 명시하여, 법규와 제도가 적극적으로 대응할 수 있도록 하여야 한다. 다섯째, 관계기관(계약상대방)은 용역비용을 재 산정 후 현실에 맞게 인상하여야 한다. 여섯째, 국가시험 보안업무에 경비원 신임교육을 이수한 경비원들이 투입되어질 수 있도록 하여야 한다.

경호원의 무도수련이 직무수행에 미치는 영향에 대한 실증분석 (A Study about The Motivational Theory-Based Types of Security Guard's Martial Art Training on Job Performance)

  • 박희석;이영오
    • 시큐리티연구
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    • 제20호
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    • pp.179-198
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    • 2009
  • 선진국 형태를 취하면서 황금만능주의가 만연해짐으로 인하여 국민들의 가치관, 도덕개념, 전통윤리 등 정신적인 면은 퇴보하여 인간생명의 존엄성을 위협하고 있다. 경호대상자를 보호 하는 데는 고도로 훈련된 전문가가 몸을 수단으로 하여 경호활동을 하는데 있어서 필수적인 방법으로 바로 적절한 상황에 적용시킬 수 있는 경호방법과 우발상황 발생시 효율적으로 대처 할 수 있는 경호무도 실력이라고 볼 수 있다. 경호원에 따른 무도수련에 대한 인식의 특성을 규명하고 이해할 뿐 아니라 나아가 경호원의 무도수련의 참여 선호 및 유형을 예견함으로써 현 무도수련 프로그램의 편성과 계획에 크게 도움이 될 것으로 생각된다. 이에 현 민간경비회사 직원을 대상으로 하여 무도수련 인식에 대하여 경험적으로 규명하였다. 본 연구는 경호원의 무도수련이 직무수행에 어떠한 영향을 미치고 있는지를 규명하기 위해 현재 민간경호업체에 근무하는 경비원 159명을 대상으로 실증적 연구를 위해 설문조사하였다. 그 결과 다음과 같은 결론을 얻었으며, 사회성 및 자신감 면에서 업무능력에 있어서 무도수련이 많은 영향을 미치는 것으로 나타났다. 이에 본 연구의 무도수련은 경호원 직무수행에 미치는 영향이 관계적으로 동기부여 역할이 이루어 졌으며, 사회성 및 자신감 면에서 업무능력은 무도수련이 많은 영향을 미치는 것으로 확인되며, 경호원의 다양한 능력을 개발함이 중요하다.

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u-방범서비스와 유용성 및 시민만족의 관계 (On the Relationship of u-Security Service, Usefulness and Citizen Satisfaction)

  • 최창선;황찬규
    • 한국전자통신학회논문지
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    • 제9권8호
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    • pp.875-882
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    • 2014
  • 본 논문은 u-방범서비스와 유용성 및 시민만족의 관계에 대한 연구이다. 독립변수로 u-방범서비스요인을, 매개변수로 유용성을, 종속변수로 시민만족으로 구성하였다. SPSS 18.0을 이용하여 요인분석, 신뢰도분석, 다중회귀분석, 경로분석을 실시하였다. 결과는 다음과 같다. 첫째, u-방범 서비스 요인이 유용성에 정적 영향을 미친다. 즉, '공공안전', '시스템품질', '서비스품질' 활동이 잘 이루어질수록 유용성은 높다. 둘째 u-방범 서비스 요인이 시민만족에 정적 영향을 미친다. 즉, '공공안전', '시스템품질', '서비스품질' 활동이 잘 이루어질수록 시민만족은 높다. 셋째, 유용성이 시민만족에 정적 영향을 미친다. 즉, "경제유용성", "안전유용성"이 향상될수록 시민만족은 높다. 넷째, u-방범 서비스는 유용성 및 시민만족에 직간접적인 영향을 미친다. 즉, 유용성은 u-방범 서비스와 시민만족을 매개하는 중요한 변수이다.

경호산업의 재해예방에 관한 연구 (A Study on Prevention of Accident in Korean Security Industry)

  • 조한봉
    • 시큐리티연구
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    • 제2호
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    • pp.259-289
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    • 1999
  • The Security Industry has dynamic working conditions. So this study intends to find the advisable direction for the reduction of accidents. To achieve the aim, the investigation of documents and the examinations of actual proofs have been done to figure the theoretical background and to see the basic knowledge of security industry. The questionnaire was composed of two question sheets to search real data and actual proofs, with making targets of pure security organization and personnel. The one consists of 9 questions to find the scale and extent of security organizations and the population and character of security personnel, and the other 25 questions in 3 major areas to analyze the causes, the frequency rates, the factors, and the condition of accidents. The period of survey was July 15th to October 15th in 1997 by mail/telephone/interview. The questionnaires were efficiently returned from 102 different organizations including the public security groups of Seoul Metropolitan Police Bureau and so on, with the information of 8,222 persons having worked for Korean Security Industry in 1996. So being based on the reality, some meaningful facts were found, and were compared with the national statistics of the Government. This study is made up of 5 chapters : in the 1st chapter the motivation, the object, the method, the direction and the limitation of the approach were presented ,in the 2nd chapter the theoretical background were inferred ; in the 3rd chapter the collected data of accidents in Korean Security Industry were analyzed and explained on the base of the questionnaires , in the 4th chapter the advisable facts connected with preventing accidents were mentioned ; in the last the conclusion were stated. With the replies of 102 different organizations including the information of 8,222 persons in 1996, the main facts found or analyzed through this study are as follows. Firstly, accident is an unpredictable and occasional event. It occurs to man and/or thing, but the frequency rate of accidents in Korean Government and other Institutes has been calculated and evaluated only in the point of the accident related with man. Secondly, the factors of accidents are firstly relevant to the way preventing accidents in Security Industry in Korea. However the frequency rate is academically calculated and evaluated by at once man(population) and hour(time). But the Government has done the rate only by man(population). This can be improper and inaccurate rates. Thirdly, the confused concept of security is used in Korean Government, academic society, corporation and so on. Therefore the detailed formation of the concept is needed for the development of Security Industry in Korea. Fourthly, security organizations can be classified into 'public security(public law enforcement)' and 'private security' according to its identification, and furthermore 'private security' can be divided into 'facilities-guard service', 'body-guard service', and 'patrol service' according to its major role. Fifthly, in the viewpoint of the number of both organization and population,'facilities-guard service' is centered in Korean 'private security'. According to the analyzed results of the questionnaires in this study, the frequency rate of accidents of Korean Security Industry is 0.43(%) totally in 1996 : 'facilities-guard service' 0.54(%), 'body-guard service' 0.12(%), and 'patrol service' 0.21(%) in 'private security', and 'public security' 0.20(%). With regard to the accident frequency rate of organization and population, 'facilities-guard service' is the highest. The accident frequency rate of population in 'facilities-guard service' organization ranges dispersively from 0.20(%) to 11.11(%). Sixthly, the accidented rate of workers having serviced for under one year is 57.6(%). This can mean that the main factor of accidents in Korean Security Industry is the lack of role-understanding and training/education. And another factor can be found on the time of accident occurrence. Many accidents have been occurred on the relaxed points like as just after lunch and morning rush-hour. Lastly, the major advisable facts related to preventing accidents are as follows : The workers who are over fifty years old in 'facilities-guard service' organization need to be educated for preventing accidents ; It is desirable that the training and education to prevent accidents should be practiced in the time of pre-service ; As the style of accidents and the age of the accidented are not same according to major service area('public security' and 'private security' : 'facilities-guard service', 'body-guard service', and 'patrol service'), the plans to prevent accidents must be different and various. However fracture and bruise are general accidents in Korean Security Industry ; Workers must care about traffic accident and violent fall ; It seems that the grouped working with other two persons will reduce accident occurrence possibility rather than individually single working.

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Formalizing the Design, Evaluation, and Analysis of Quality of Protection in Wireless Networks

  • Lim, Sun-Hee;Yun, Seung-Hwan;Lim, Jong-In;Yi, Ok-Yeon
    • Journal of Communications and Networks
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    • 제11권6호
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    • pp.634-644
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    • 2009
  • A diversity of wireless networks, with rapidly evolving wireless technology, are currently in service. Due to their innate physical layer vulnerability, wireless networks require enhanced security components. WLAN, WiBro, and UMTS have defined proper security components that meet standard security requirements. Extensive research has been conducted to enhance the security of individual wireless platforms, and we now have meaningful results at hand. However, with the advent of ubiquitous service, new horizontal platform service models with vertical crosslayer security are expected to be proposed. Research on synchronized security service and interoperability in a heterogeneous environment must be conducted. In heterogeneous environments, to design the balanced security components, quantitative evaluation model of security policy in wireless networks is required. To design appropriate evaluation method of security policies in heterogeneous wireless networks, we formalize the security properties in wireless networks. As the benefit of security protocols is indicated by the quality of protection (QoP), we improve the QoP model and evaluate hybrid security policy in heterogeneous wireless networks by applying to the QoP model. Deriving relative indicators from the positive impact of security points, and using these indicators to quantify a total reward function, this paper will help to assure the appropriate benchmark for combined security components in wireless networks.

클라우드 컴퓨팅 서비스 제공자의 개인정보보호 조치방안에 대한 연구 (A Study on the Privacy Security Management under the Cloud Computing Service Provider)

  • 유우영;임종인
    • 정보보호학회논문지
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    • 제22권2호
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    • pp.337-346
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    • 2012
  • 인터넷 기술을 활용한 클라우드 컴퓨팅 서비스의 확산에 따라 개인정보 유출 위험과 정보에 대한 통제가 불가능해질 수 있는 보안 위협이 증가되고 있으나, 현재 클라우드 컴퓨팅 서비스 제공자는 개인정보보호에 대한 충분한 보호조치를 서비스 이용자에게 제공하지 못하고 있는 상황이다. 본 논문에서는 클라우드 컴퓨팅 서비스에 대한 개인정보보호 고려 사항을 살펴보고, 클라우드 컴퓨팅 서비스 환경에서의 개인정보보호 위협에 대응하는 방안을 제안한다.

침입차단서비스 보안기능 분석을 통한 보안SLA 등급화 지표 개발 (Development of S-SLA's Grading Indicator based on the Analyses of IPS's Security Functions)

  • 이완석;고웅;원동호;곽진
    • 정보보호학회논문지
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    • 제20권6호
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    • pp.221-235
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    • 2010
  • 특정 서비스를 보다 안전하게 제공받기 위한 사용자가 증가함에 따라 서비스수준협약 (SLA)에 대한 관심이 증가하고 있다. 그러나 침입차단서비스와 같은 보안서비스에 대해 기존의 SLA는 관련 보안 분야가 미비하여 제대로된 수준협약이 어려운 실정이다. 기존의 SLA에서 보안 분야는 권고사항의 수준으로 제공되고 있다. 이에 본 논문에서는 기존 침입차단서비스 제품의 보안 기능을 분석하여 공통보안기능과 개별보안기능을 분류하고, 이를 통해 보안서비스의 품질을 보장하기 위한 보안SLA(S-SLA : Security Service Level Agreement) 등급화 지표를 제안한다. 이를 통해 보안서비스에 대한 세분화된 서비스 협약이 가능할 것이다.