• 제목/요약/키워드: Satisfaction survey

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학령기 아동의 기성복 치수 적합성에 관한 연구 (A Study about Fitting of Children's Ready-to-Wear Clothing)

  • 이경남;함옥상
    • 한국의류산업학회지
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    • 제2권2호
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    • pp.138-145
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    • 2000
  • The problem of fitting of children's clothing was researched through survey papers. The survey subjects were the mothers of elementary school students (grade 1 6) and the appropriateness of size, satisfaction with size, and fittings were asked. The survey area was divided into urban and rural areas. The following is the result: The children's clothing was mostly purchased in stores that carry lower-middle price range. The elements considered upon purchase were in the order of price, size, color and patterns. The frequency of purchase is 2 outfits a year, and the highest rate purchase was shown during the change of seasons. The size was picked through trying on the garment. The preferred indication of size was the one marked according to body size. The most popular size upon purchase was one size bigger than the proper fitting size. Mothers want their children to be able to wear one outfit for two years and actually children were able to wear them for two years. The highest degree of satisfaction upon proper fitting was bust girth and shoulder breath. The most frequent reason for a new purchase is the length. The most frequent dissatisfaction is the way buttons are sowed on.

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수정된 Kano 모델을 이용한 스마트 폰의 품질특성 평가 (Analysis of Quality Characteristics of Smart Phone Using Modified Kano Model)

  • 김태운
    • 산업경영시스템학회지
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    • 제35권1호
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    • pp.57-65
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    • 2012
  • The relationship between product quality/function and customer satisfaction has been considered an important point for the new product development. The seminal paper by Kano was the first to thoroughly address the non-linear relationship between product performance/function and customer satisfaction. In the analysis framework of the original Kano model, five factors are assumed, among which indifference factor occupies 40% in the classification scheme. When we analyze survey response using Kano model, many quality attributes can be resulted in indifference factor. This implies that some attributes which are meaningful tend to be classified as indifferent attributes for the customer satisfaction. In order to tackle this problem, a modified Kano model is proposed by reducing the indifference factor. The modified Kano model can be robust for the survey response. A survey is performed for the quality attributes of the smart phone. The response is analyzed and compared based on the original and modified Kano model. The surveyed quality characteristics of the smart phone are performance related attributes, application programs, functional attributes and subjective emotional quality attributes. Many quality attributes classified as indifference factor in the original model are classified as attractive, must-be, and expected factors, respectively.

물리적 사용자 인터페이스 측면에서 김치냉장고의 사용자 만족도 조사 (Survey of Customer Satisfaction of Kimchi Refrigerators with Focus on Physical User Interfaces)

  • 이인석;박재희;박태주
    • 대한인간공학회지
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    • 제26권4호
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    • pp.113-120
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    • 2007
  • Kimchi refrigerator is a specific refrigerator for Kimchi, Korean traditional fermented food. It has been fast popularized since it was developed about ten years ago. In this study, a survey was conducted with 103 female voluntary respondents to understand the customer satisfaction of the Kimchi refrigerator in the aspect of physical use. The respondents showed a high satisfaction for the use of refrigerators. It was, however, shown that they felt highly uncomfortable in using the refrigerator. In particular, the high discomfort was related to the fact that the customer should bend her torso very much to put Kimchi containers into the refrigerator, take them out of it, or clean its inside. Seventy-five percent of the respondents reported the experience of body-part pains and 58.4% of them reported pain experience in the back. It is presumed that these results are highly correlated to the top-cover design of the refrigerator, which is the most popular type to improve its performance of maintaining proper temperature. Therefore, the developers should consider these usability problems related to the refrigerator and try to enhance its usability by adopting ergonomics in the design stage.

Factors Associated with Happiness among Senior Citizens of Rural Korea: Evidence from the 2017 National Survey of Older Koreans

  • Sharma, Bimala;Song, Geurum;Nam, Eun Woo
    • 보건행정학회지
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    • 제30권2호
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    • pp.245-252
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    • 2020
  • Background: Happiness is one of the most important indicators of health, wellbeing, and quality of life among older adults. The objective of the study was to investigate factors associated with happiness among senior citizens residing in rural areas using the 2017 National Survey of Older Koreans. Methods: A cross-sectional analytical study was conducted among 3,149 senior citizens living in rural areas using secondary data from the 2017 National Survey of Older Koreans. Happiness was measured by a single question and responses were recorded dichotomously. Descriptive and inferential statistics were computed at a 5% level of significance. Results: In all, 64.5% of the participants considered themselves as happy most of the time in the last 1 week. In the study, socio-demographic factors did not predict happiness except age. Satisfaction with a health status, financial situation, relationship with children, cultural satisfaction, and satisfaction with friends and society were positively associated with happiness among senior citizens residing in rural areas of Korea. Odds of reporting happiness were higher among those who traveled in the last 1 year, visited elderly welfare centers, and were involved in voluntary work than among those who did not. Conclusion: Happiness among senior citizen was significantly associated with life satisfaction with regard to health, finance, relationship with family, friends and society, and social activity participation.

옥상녹화 조성지역의 현황평가 및 이용객 만족도 연구 (The Evaluation of Present Condition and Visitors Satisfaction of Rooftop Greening)

  • 이동근;윤소원;오승환;장성완
    • 한국환경복원기술학회지
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    • 제8권6호
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    • pp.45-58
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    • 2005
  • The objective of this study is to the integrated evaluation of the present condition and satisfaction of visitors of rooftop greening area using quantitative and qualitative method. The thirteen green roofs were selected to investigate environmental variables as like building structure, soil, water, atmosphere and climate environment and questionnaire survey for investigate the satisfaction of visitors was conducted. The results of this study are as follows : remove of the hazardous inflow of species, install rain water recycling facility, install outdoor unit of air condition where not to affect plants in green roof, install safety facilities in the case of making resting place, plant variable vegetation and so on. The result of questionnaire survey are that visitors want to make more comfortable resting space. The more bigger the resting space and privacy, the more satisfaction of visitor became high. In conclusion, green roofs implementation should be considered reduction of temperature and delay of runoff, insulation effect and ecological restoration as well as rooftop greening is focused on the development of resting space nowadays.

A Comparative Study on Clothing Behaviors of Elderly Men and Women

  • Kim, Jin-Goo;Lee, Yu-Kyung
    • The International Journal of Costume Culture
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    • 제3권2호
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    • pp.75-87
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    • 2000
  • The elderly are faced with unique problems in regard to their clothing life, which require solutions from various perspectives. Given these facts, this study was aimed at reviewing and comparing the clothing behaviors of elderly people in order to provide some basic data which apparel businesses targeting the elderly might find useful. The elderly people aged 55 and older and living in Seoul were sampled at random for a survey. The survey used the methods of interview and self-administered questionnaire. 418 questionnaires were distributed to women, and 504 to men. The collected data were processed using SPSS/PC for factor analysis, correlation, single-factor ANOVA and T-test. The results of the survey can be summarized as follows ; 1. Among 8 factors determining the clothing behaviors of elderly people, the importance of clothes and manageability of clothes scored highest on average, while conformity with one's peers scored lowest. 2. The clothing behaviors of elderly people differed significantly depending on their demographic variables. 3. The level of satisfaction with one's life and appearance differed significantly depending on their demographic variables. 4. Clothing behaviors of elderly people were closely correlated with their level of satisfaction with their life and appearance.

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A Survey on the Current Working Conditions and Job Satisfaction on Aquatic Therapy Performed by Physical Therapists

  • Oh, Sejun;Jeon, Jin Yeong;Lee, Ji Hye;Hwang, Byong Yong;Yoon, BumChul;Nam, Hyoung Chun;Yeom, Jun Woo
    • The Journal of Korean Physical Therapy
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    • 제31권1호
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    • pp.40-48
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    • 2019
  • Purpose: This study assessed the current working conditions and job satisfaction on aquatic therapy performed by physical therapists in South Korea. Methods: A total of 139 (managers: 53, staff: 86) physical therapists participated in this survey (90 questionnaires) and the data were analyzed using the SPSS 21.0 Windows. Results: The retention conditions of aquatic therapy facilitation was high in the rehabilitation centers (or disabled living facilities) and rehabilitation hospitals. On the other hand, there were regional variations. The physical therapists in this field were likely to have limitations or restrictions of professional aquatic therapy education. The subjects showed a tendency for a career interruption during their fifth working year. The overall job satisfaction on aquatic therapy of physical therapists was high (managers: 94.3%, staff: 95.3%, p=0.276), but the work intensity was higher than the other parts of physical therapy and the relative reward was comparatively low (managers: 60.3%, staff: 66.3%, p=0.865). Conclusion: Based on this study, the current working conditions regarding aquatic therapy by physical therapists were assessed. These results will help enhance aquatic therapy and/or in aquatic therapy facilitation.

An Analysis about Recognition of Indoor Air Quality of Workers at Dental Clinics in Jeollanamdo Area

  • Choi, Mi-Suk
    • 한국컴퓨터정보학회논문지
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    • 제23권11호
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    • pp.137-142
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    • 2018
  • The purpose of this study is to contribute to the improvement of indoor air quality management in dental clinic by investigating the level of indoor air quality recognition among dental clinic workers. The questionnaire survey was conducted for about 4 weeks from May 20 to June 20, 2018 in dental clinics located in Jeollanamdo area and 143 were used as the analysis data. The method of indoor air quality management in dental clinic was preferred to "natural ventilation" method and the number of natural ventilation was 1 to 2 times per day and the results of survey on indoor environment satisfaction showed that satisfaction level was lowest in noise and smell items. The types of subjective symptoms experienced by workers working at dental clinics are "cough", "eye burn", and "headache" and a survey on the degree of the relationship between subjective symptoms and indoor air quality showed that 94.4% (135) of respondents answered "very relevant" and "slightly related". As a result of multiple regression analysis, the variables affecting the indoor air quality satisfaction of the dental clinic staff were analyzed as the items such as lighting, noise, main work, number of patients, comparing indoor and outdoor air quality and among them, "comparing indoor and outdoor air quality" was analyzed as having a great influence. To improve the indoor air quality satisfaction of dental clinic worker adequate ventilation, designate the person responsible for the indoor air quality management and periodic measurement efforts will be necessary.

IPA 분석법을 활용한 비대면 동영상 강의 만족도 제고 방안 연구 (A Study on Improving the Satisfaction of Non-face-to-face Video Lectures Using IPA Analysis)

  • 정대현;김진성
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권4호
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    • pp.45-56
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    • 2020
  • Purpose The purpose of this study is to present the direction of efficient e-learning education through the importance and satisfaction survey of learners of non-face-to-face video lectures. Therefore, by grasping the degree of satisfaction of the importance ratio through the IPA analysis method, we try to present improvement measures for insufficient education methods. Design/methodology/approach For IPA analysis, we conducted an online survey of four universities and analyzed 154 samples. The analysis method used SPSS, and through the wordcloud analysis method of R, the suggestions for the non-face-to-face lecture method felt by learners were analyzed to derive implications for improving the quality of education. Findings As a result of the overall satisfaction survey for the entire non-face-to-face class, the factors with the greatest dissatisfaction are listed as follows. Complaints about the adequacy of learning materials and activities (quiz, discussion, assignments, etc.), Complaints about how to use the produced content, and complaints about announcements about class management (lecture schedule, lecture method) were identified in order. The factors of dissatisfaction were clear in the non-face-to-face class where interactive communication was impossible or insufficient. In addition to the lack of quick Q&A, there seems to have been a phenomenon of some neglect.

비대면 온라인 수업에서 수업유형 및 운영방식에 따른 대학생의 수업만족도 차이 분석 (Analysis of the Impact of Course Type and Delivery Modes on College Students' Online Course Satisfaction)

  • 김민경;이지연
    • 한국IT서비스학회지
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    • 제21권3호
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    • pp.73-87
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    • 2022
  • As the COVID-19 pandemic continues to prolong, non face-to-face, online classes has become the new normal in education. To examine the effect of course types and course delivery modes on student course satisfaction, the study analyzed survey data collected from 2,743 students enrolled in a 4-year university located in a metropolitan area. Basic Frequency analysis as well as keyword network analysis were used to analyze student survey data. The main results and implications of the study are as follows. First, the survey results indicated that students preferred asynchronous classes over synchronous online classes. This tendency was consistent regardless of student grades and majors as well as the course type. However, students majoring in more practice-oriented disciplines tend to prefer synchronous online classes and blended classes, and this tendency gets stronger with courses in major. Second, the keyword network analysis results further indicated that interactivity may play an important role in both synchronous and asynchronous online course satisfaction.