• Title/Summary/Keyword: Satisfaction of employment service

Search Result 160, Processing Time 0.027 seconds

The Analysis on the Differences in Educational Training Reactions in the University Hospital's Staff (대학병원 직원들의 교육훈련 수용정도에 대한 차이 분석)

  • Cho, Duk-Young
    • The Korean Journal of Health Service Management
    • /
    • v.8 no.4
    • /
    • pp.57-67
    • /
    • 2014
  • This study analyzed the differences for educational training demographic characteristics and provides basic information for efficient education. The meaningful results of this study were as follows. First for gender, seven-factors except for education satisfaction had significant differences. Second for age, five-factors education performance, education satisfaction, professionalism, diversity, and education had significant difference. Third, for occupation and position, eight-factors had significant differences. We realized that senior staff of Grade 3 or above had the highest level in six-factors education concentration, education performance, education satisfaction, motivation, professionalism and diversity. Finally, for employment period, six factors except for professionalism and motivation had significant differences.

A Study on Correlation between Work Environment Factors and Job Satisfaction of Librarians Working in Different Types of Libraries (관종별 도서관 사서의 직무환경요인과 직무만족도의 상관성 연구)

  • Kim, Jong-Chan
    • Journal of Korean Library and Information Science Society
    • /
    • v.43 no.2
    • /
    • pp.137-155
    • /
    • 2012
  • In this study, libraries of national and public universities, libraries of private universities, libraries of colleges, public libraries of local governments were selected to measure, compare and analyze the differences in job satisfaction of librarians working in different types of libraries. As for measurement items, 10 factors for job satisfaction were chosen. In doing so, this researcher compared and analyzed the overall job satisfaction and work satisfaction, employment satisfaction, satisfaction with promotion system, satisfaction with work distribution, satisfaction with payment system, satisfaction with service system, satisfaction with facility environment, satisfaction with educational training, satisfaction with welfare system, and satisfaction with personal relations. The results of the analysis on job satisfaction with each factor by librarians working in different types of libraries are presented as follows. First, the overall job satisfaction value of the librarians was 3.940, which means relatively high satisfaction, and in terms of a type of library, libraries of private universities showed the highest value, and the next ones were found to be libraries of colleges, public libraries and libraries of national and public libraries. Secondly, regarding the ranking of the overall satisfaction with the selected 10 job satisfaction factors by different types of libraries, educational training was found to rank the highest, and the next ones were surveyed to be the job, the service system, the personal relations, the employment system, the work distribution, the facility environment, the payment system, the welfare system, and the promotion system.

Study through Demand Analysis, about Needs of Establishing of Assistive Technology Center for Supported Employment (수요 분석을 통한 고용지원 보조공학센터 설립 필요성 연구)

  • Lee, S.Y.;Rhee, K.M.
    • Journal of rehabilitation welfare engineering & assistive technology
    • /
    • v.9 no.1
    • /
    • pp.11-15
    • /
    • 2015
  • It is Korea Employment Agency for the Disabled that is facilities providing assistive technology services for supported employment since 2004's. This center have one central organization and 18 branch offices. The need of this service through satisfaction research of the demand is confirmed by precedent study Therefore foundation of assistive technology center for supported employment should be required by demand analysis because of improving professional and providing 'qualitative' services instead of 'quantitative' ones. So assistive technology center for supported employment can resolve a problem about various needs for increasing disabled population. Demand of establishing this center has been researched.

  • PDF

Satisfaction after Running on the Online Self-introduction Consulting Program for College Students in COVID-19 Situation (코로나-19 상황에서 대학생 온라인 자기소개서 컨설팅 프로그램 운영 후 만족도)

  • Shin, Seung-Ok
    • Journal of the Health Care and Life Science
    • /
    • v.8 no.2
    • /
    • pp.113-120
    • /
    • 2020
  • This study was conducted with 92 people who participated in the online self-introduction consulting program operated for 3 weeks in August, 2020 at a university. This is a study to find out whether the application of the online self-introduction consulting program helped prepare for employment. As a result of the study, there was not enough self-introduction to be written in advance or the employment target organization was not clear. After participating in the online self-introduction consulting program, it was very helpful in preparing for employment, and the service utilization of the related self-introduction program was high. They responded that a series of questions about the templates in the program helped to write the self-introduction letter. It was said that the interview preparation process is necessary as a necessary job support education

Factors influencing the decisions of nurses to resign (간호사의 이직결정과 관련요인에 관한 연구)

  • 김조자;박지원
    • Journal of Korean Academy of Nursing
    • /
    • v.21 no.3
    • /
    • pp.383-395
    • /
    • 1991
  • This study was to investigated the factors influencing the decisions of nurses to resign. The purpose was to contribute information useful for the effective management of nurse staffing resources. The specific objectives were as follows : 1. To investigate the level of job satisfaction of nurses who resign. 2. To analyze the relationship of job expectations and the decisions to resign. 3. To investigate the major reason for nurses' resignations. 4. To identify the relationship of the general characteristics of the nurses and the factors influencing their decisions to resign. 5. To analyze the relationship of the intention to resign and the factors influencing the decisions to resign. The sample consisted of 90 nurses who worked at Y hospital in Seoul from march. 1987 to Feb. 1988 and who had resigned. The instruments used for this study were slavitt et al's Index of Work Satisfaction Scale and a job expectations scale developed by the researcher Analysis of data was done using frequency, t-test and ANOVA. The results of study were as follows : 1. There was no difference in the job satisfaction level of nurses who resigned compared with nurses in active service but the subcategory interaction score was lower and the subcategory salary score was higher than for nurses in active service. 2. Low job expectation scores influenced the decision to resign. 3. The major reason for resigning were personal problems such as marriage, childbirth, and relocation of family. 4. The length of employment and the number of different service areas of the nurses who resigned were associated with the job satisfaction level. 5. The nurses who had have an intention to resign while in active service had lower scores for job satisfaction and the job expectation score was a greater influence on the decision to resign. In conclusion, the factors influencing the decisions of nurse to resign were job satisfaction, job expectations and intention to resign while still in active service.

  • PDF

A study on policy of elders' long term care services: Focusing on problems of insurance system and solutions

  • Quan, Zhi-Xuan
    • The Journal of Economics, Marketing and Management
    • /
    • v.4 no.3
    • /
    • pp.7-11
    • /
    • 2016
  • The purpose of this study is to examine the long term care insurance system that has been 9 years and to understand issues arose during settlement of the insurance system in accordance with provision of solutions to increase the quality of elders' long term care service. Also, the study is aiming at providing contribution to both satisfaction of customers and workforces at the field along with achievement of the primary goal that the elders' care service policy was aiming at. To achieve the purpose of the study, authors gathered and analyzed reports and literatures from books published domestically, governmental open data and statistical data related to policy on long term care service insurance for elders to examine current problematic issues of long term care insurance and to explore ways to improve by having case studies of advanced countries. The result of this study shows that there are differences in the way how participants of the programs react to registering to insurance of program for supporting elderly persons' social activities and employment despite Korean government is operating the programs along general guidance for the programs as a standardized guideline.

A Study on the Effect of Call Center Employee's Job Satisfaction on Productivity : An Empirical Study Through Cases at Mobile Telecommunication Company (콜 센터 상담사의 직무만족이 생산성에 미치는 영향 : 이동통신사의 사례를 통한 실증 연구)

  • Kan, Ho-Doo;Lee, Jung-Hoon;Kim, Dong-Ho
    • The Journal of Society for e-Business Studies
    • /
    • v.15 no.2
    • /
    • pp.107-135
    • /
    • 2010
  • Nowadays many telecommunication service companies try to enhance the quality of their service by providing customers with more specialized service for greater customer satisfaction. As this trend continues, the role that frontline employees play is getting more and more important because they are the ones who have direct influence on customers. For this reason, more than ever, the role of call center has become of paramount importance. Noting that a call center employee's job satisfaction critically affects the quality of service that a customer gets, this study was carried out in order to provide an insight on effective personnel and performance management which can boost up the job satisfaction of a call center employee, thereby enhancing the productivity of Call Center. Conclusively, it verifies that among job satisfaction influence factors, superior's support and compensation fairness indeed have a tremendous influence on job satisfaction of a call center employee. Furthermore, it verifies that if a call center employee is satisfied with his or her job, he or she tends to work more efficiently and hence increase productivity.

A Meta-analysis of the Difference in Job Satisfaction Levels by Type of Employee (근로자의 고용형태별 직무만족도 차이에 대한 메타분석)

  • Kim, Young-Heung;Na, Seung-Il;Kim, Ji-Hyeon;Park, Yong-Jin
    • Journal of vocational education research
    • /
    • v.37 no.1
    • /
    • pp.101-118
    • /
    • 2018
  • The purpose of this study was to investigate the effect size of the difference of job satisfaction by type of employment by combining data from previous studies. For this purpose, the total of 95 articles analyzed. For the analysis of data, CMA(Comprehensive Meta-Analysis) 2.0 program was used and statistical significance was set at 5%(${\alpha}=0.05$). The main conclusions of this study are as follows. First, regular workers have higher job satisfaction than non-regular workers and the effect size of employment type is medium. Second, among five constituents of job satisfaction, the difference of wage and promotion satisfaction is greater than the difference of satisfaction in human relations, work and working environment satisfaction. Third, the job satisfaction of regular and non-regular workers differs according to the occupation areas. Fourth, there is a big difference in job satisfaction in financial, insurance, food and service occupation areas, and regular workers have higher job satisfaction than non - regular workers. On the other hand, non-regular workers have higher job satisfaction than regular workers in health, medical, social occupation areas.

Empirical Study on the Influence of Quality Level of Service and Assistance degree on Satisfaction consequent on Corporate Characteristics : With focus on Start-up Business Incubator Center's Support Service (서비스의 질적수준 및 도움정도가 기업의 특성에 따른 만족도에 미치는 영향에 관한 실증연구 : 창업보육센터 지원서비스를 중심으로)

  • Rhee, Do-yun;Ha, Kyu-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.16 no.6
    • /
    • pp.3858-3869
    • /
    • 2015
  • In industrial society, the conversation topic of this period is mainly business start up, and revitalization of business start-up, through creation of new jobs, is playing an important role in employment maximization and revitalization of economy in general; one of those inducements is a start-up business incubation system, in whose center exists a start-up business incubator center. Hereupon, this study is intending to contribute to setting up the efficient operation direction and polity line, and provide a clue to a discussion by empirically analyzing the influence of quality level and degree of assistance of a start-up business incubator on satisfaction. For this purpose, this study developed a questionnaire on the basis of the preceding researches and conducted its research targeting a total of 500 valid samples. As a result of doing research, it was found that the quality level and assistance degree of services provided to a move-in company or a preparator of business start-up has a significant influence on satisfaction with the center & support service, and a manager's capabilities and related technology characteristics had a significant influence on satisfaction.

Empowerment of the Social Worker Effect on Job Satisfaction and Organizational Commitment (사회복지사의 임파워먼트가 직무만족과 조직몰입에 미치는 영향)

  • Bo-Kyung Kim;Seong-Wook Seo;Sang-Cheol Im;Kyoung Kim
    • Journal of The Korean Society of Integrative Medicine
    • /
    • v.11 no.4
    • /
    • pp.221-235
    • /
    • 2023
  • Purpose : Delegating authority to employees exerts a positive effect on the efficient operation and service of a company. In particular, investigating how the delegation of authority granted to social workers, who have a greater workload compared with those of other occupations, influences job satisfaction and commitment to the organization is meaningful. Therefore, this study aims to investigate the impact of the empowerment of social workers on job satisfaction and organizational commitment. Methods : Toward this end, surveys were distributed to social workers employed at social welfare facilities in Daegu metropolitan city. Prior to the study, the researcher visited the institutions in which the social workers were working, explained the content in person, and conducted the self-administered survey accompanied by two research assistants who received prior training. Out of the 233 collected responses, those with unreliable responses and missing data were excluded, which left a sample of 224 for analysis. Data were analyzed using SPSS 18.0. Results : First, social workers who were older, had higher positions, and with longer years of service exhibited higher levels of empowerment in terms of differences in empowerment according to general characteristics. Second, for job satisfaction and organizational commitment according to general characteristics, the longer the period of employment, the higher the level of job satisfaction. Third, empowerment exerted an effect on job satisfaction and organizational commitment, and a positive correlation was found. Conclusion : The empowerment of social workers exerted a positive effect on job satisfaction and organizational commitment. Therefore, to improve service quality and the efficient operation of social welfare organizations in this practice, improving the empowerment of social workers is necessary by providing appropriate treatments, improving working environments, and providing appropriate discretion and decision-making authorities that are considered necessary for work performance.