• Title/Summary/Keyword: Satisfaction of IT Consulting

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A Study on The Effects of Consulting on Consultant's Satisfactions and Social Support (컨설턴트의 직무만족과 사회적 지지가 컨설팅성과에 미치는 영향에 관한 연구)

  • Chun, Yonug Dal;Heo, Chul Moo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.5
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    • pp.175-184
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    • 2015
  • Consulting effects of enterprise management are paying off and growing in the country as well as worldwide. Consulting, the academic research foundation of the consulting classification is narrow and, therefore, the job satisfaction of the involved consultants has not been studied sufficiently. Although there were not enough references, I recognized that consulting industry would have a huge effects on business, I tried to draw the concept of the satisfaction of job performance of consultants in the point of the growth of industry itself, and I studied the correlation between consultant satisfaction and performance. It means, on the causes of consulting performance, the previous studies were quantitatively limited, but this study represents the new perspective and another way of thinking. As a result, this study showed that the performance is affected by the job satisfaction of consultants. Second, it showed that social support on consultants and consulting performance are highly related. Further more, a following-up study can use it to strengthen consulting capabilities such as, self development of consultants, how to make reasonable consulting payments, how to develop and how to establish direction of support policies for consulting. It is possible that this study can be policy data when policy to strengthen industrial competitiveness can be made on the basis of consulting.

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The Effects of Satisfaction in Personal Color Makeup Consulting on the Improvement of Personal Relations (퍼스널 컬러 메이크업 컨설팅 만족도가 대인관계 향상에 미치는 영향)

  • Hyangmi Kim;Geumran Kim
    • Fashion & Textile Research Journal
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    • v.25 no.4
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    • pp.490-496
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    • 2023
  • This study investigated the causes and effects of personal colors consulting that are considered as a new lifestyle and revitalized personal relations, and provides an understanding of the effects personal color makeup satisfaction have on personal relations. We provide basic data for future personal color and beauty industry development and image consulting. This study surveyed male and female subjects 20-50 years of age nationwide, using a Google questionnaire. The survey lasted from May 7-26, 2023. A total of 350 questionnaires were distributed, of which 256 (130 males, 126 females) were used for the final analysis, insincere responses having been discarded. SPSS 25.0 was used fand a frequency test, exploratory factor analysis, regression analysis, and Cronbach's ? were conducted for statistical results. In addition, descriptive statistics, correlations analysis and regression analysis were conducted. As a result, as personal color makeup consulting satisfaction levels were high, it had a positive effect on confidence, positiveness, favorability, positive tendencies, and sociability, which indicates that personal relations were improved through personal color makeup. It is suggested that, as this study was confined to makeup and the subjects were mainly men, further studies should supplement this focus area of fashion, and the gender balance of study subjects should be adjusted for intensified results.

A Study on The Effect of Consulting Service Quality on Consulting Repurchase Intention (컨설팅 서비스 품질이 컨설팅 재 구매의도에 미치는 영향에 관한 연구)

  • Lee, Yang-Woo;Kim, Sang-Bong;Hong, Woo-Hyong
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.209-222
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    • 2018
  • The consulting company conducts consulting for the purpose of repurchasing consulting and the intention of repurchase according to the consulting quality appears in the small and medium enterprises which received the consulting service. The purpose of this study is to find out the difference of consulting service quality according to the degree of correspondence. As a result of the questionnaire and statistical analysis for consulting SMEs, it was confirmed that the quality of consulting service affects the intention of repurching consulting, Research shows that even though consulting service quality is high, it does not lead to re-purchase unless it responds appropriately to changes in the environment. In other words, in order to enhance service responsiveness, consulting firm should be able to monitor the market information that changes with service quality and build a response system to respond quickly. However, to generalize it, In order to increase the consulting repurchase intention, further research is needed to supplement the responsiveness of the consulting service in connection with the quality of the consulting service.

Satisfaction after Running on the Online Self-introduction Consulting Program for College Students in COVID-19 Situation (코로나-19 상황에서 대학생 온라인 자기소개서 컨설팅 프로그램 운영 후 만족도)

  • Shin, Seung-Ok
    • Journal of the Health Care and Life Science
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    • v.8 no.2
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    • pp.113-120
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    • 2020
  • This study was conducted with 92 people who participated in the online self-introduction consulting program operated for 3 weeks in August, 2020 at a university. This is a study to find out whether the application of the online self-introduction consulting program helped prepare for employment. As a result of the study, there was not enough self-introduction to be written in advance or the employment target organization was not clear. After participating in the online self-introduction consulting program, it was very helpful in preparing for employment, and the service utilization of the related self-introduction program was high. They responded that a series of questions about the templates in the program helped to write the self-introduction letter. It was said that the interview preparation process is necessary as a necessary job support education

Customer's Satisfaction of Agriculture Consulting and Customer's Satisfaction Level: Case of the Rural Development Administration (농업기술 컨설팅 만족도 분석 -농촌진흥청 현장지원단 사례-)

  • Lee, Choon-Woo;Kim, Yee-Gi
    • Journal of Agricultural Extension & Community Development
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    • v.18 no.4
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    • pp.709-728
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    • 2011
  • It might be considered as difficult process to apply current researching technology to the fields of agriculture. Before the 80's, distributing brochures and pamphlet and direct visits to farmers were the only means used for research. But as society evolved, so did the methods. Media began to its place in the process. This study's main objective was to identify how farmers solve the problem on farming itself and also on how they improve customer-satisfaction. The Service Consultation Center of Rural Development Administration totaled up 19,666 cases of farmers's inquiries on 2010 by internet surveys, phone-calls and by post. Customer satisfaction scored highest on horticulture (39.5%), being followed by rice(23.2%) and other crops.

An Empirical Study on Business on Succession Process Consulting Satisfaction of Family Business: Focused on Small Business (가족 기업에 대한 승계과정 컨설팅 만족도에 관한 실증 연구: 소상공인을 중심으로)

  • Lee, Dong-Kil;Cho, Munseok;Jeon, Joo-Sang
    • Journal of Digital Contents Society
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    • v.19 no.5
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    • pp.917-926
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    • 2018
  • In recent years, it has been supporting sustainable growth to be a longevity company such as training, consulting, finding and rewarding excellent companies, and tax support for the smooth family business succession of family businesses. The smooth family business succession of these companies has positive effects such as maintaining and improving technological competitiveness, maintaining stable employment, creating long-term investment and new jobs. However, since the concept of the family dominant business is still unfamiliar in Korea, the research on the family dominant business is also insufficient. Now, as family dominant business have a very high share in the national economy, there is a need for research on family dominant business in Korea. Therefore, this study conducted an empirical research on succession process consulting satisfaction of family business centered on small business owners and analyzed the difference of it.

The Relationship among Self Efficacy, Emotional Labor, Organizational Commitment and Job Satisfaction of Medical Tourism Employees (자기효능감, 감정노동, 조직몰입 및 직무만족의 관계 : 의료관광종사원을 대상으로)

  • Moon, Sang-Ki
    • Korea Journal of Hospital Management
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    • v.23 no.3
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    • pp.39-51
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    • 2018
  • The purpose of this study is to find out the relationship among self-efficacy, emotional labor, organizational commitment and job satisfaction of medical tourism employees. This survey was conducted from March 2 to March 31, 2018 and targeting medical tourism employees who work at hospitals, travel agencies, medical tourism agencies and consulting firms in Seoul. 282 questionnaires were analyzed using SPSS 12.0 and AMOS 18.0. The result of this study is as follows. First, self-efficacy positively influenced on emotional labor and organizational commitment. Second, self-efficacy positively influenced on all job satisfaction factors as like job itself satisfaction, salary/promotion satisfaction and relationship satisfaction. Third, deep acting factor of emotional labor positively influenced on job itself satisfaction and relationship satisfaction. Forth, job itself satisfaction and relationship satisfaction positively influenced on organizational commitment. These research findings can be summarized as follows. Medical tourism employees of hospitals, travel agencies, medical tourism agencies and consulting firms have to be supported greatly to improve their own job competency and job qualifications. Second, medical tourism organizations try to understand the real emotion of medical tourism employees when they are dealing with medical tourists. Third, medical tourism employees have to be recognized their job performance and provided suitable incentives for the results. The findings of this study provide practical implications about strategical human resource management of medical tourism agencies. Moreover, it will be useful for hospitals and government officials to establish a management framework in medical tourism industry.

Peer Network Based Shopping Mall Supporting platform with Metaverse Technique

  • Kim, Sea Woo
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.3
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    • pp.222-229
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    • 2022
  • Through this technology development, companies that operate online shopping malls and prospective startups will support education, consulting and expert group matching so that they can solve various issues that may arise in the course of the entire business life cycle, from startups to closures. It is expected that differentiated consulting programs will be designed for companies that currently operate shopping malls and start ups, and customized consulting programs will be provided to improve the effectiveness of consulting while improving customer satisfaction. It is planning to develop a "successful start-up and operation helper" that helps successful start-ups. It is a system that primarily diagnoses problems of prospective entrepreneurs and operators through an automation system at the start-up and operation stage, and professional consultants participate to derive and solve problems, and takes care of all stages of shopping mall birth and growth. In this paper Metaverse based shopping mall Creation is also discussed. Through Big Data creation these accumulated data, we intend to help operators start and operate shopping malls through accurate information by managing all knowledge of shopping malls as a system in the long run.

Effect of Consulting Firm's Organizational Effectiveness on Customer Orientation (컨설팅기업의 조직효과성이 고객지향성에 미치는 영향)

  • Eom, Mi-Sun;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.231-241
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    • 2021
  • The consulting industry is also growing as the use of management consulting increases as the importance of management strategies for the survival of companies due to rapid environmental changes is highlighted. As a result, competition among consulting firms is intensifying, and securing competitiveness is essential. This study tried to confirm the method of securing competitiveness of consulting firms from the perspective of organizational competitiveness through organizational effectiveness. As the consulting service is a knowledge service field, an empirical analysis was conducted for consultants who performed it because professional human resources were a core technology. Exploratory factors, reliability analysis, and regression analysis were performed using SPSS 22.0. As a result of a study on the effect of consultants' organizational effectiveness on customer orientation, it was found that the consultant's organizational commitment and organizational performance had a significant effect. It was possible to confirm the importance of intrinsic motivation to secure the competitiveness of consulting firms in the changing environment. This presented practical implications for organizational management regarding the continuous growth of consulting firms.

On the Effect of Character Traits of Employees of Consulting Firms on Job Satisfaction Through Self-leadership and Self-efficacy (컨설팅 기업 조직원의 성격 특성이 셀프리더쉽과 자기효능감을 통해 직무만족에 미치는 영향)

  • Ryu, Inchul;Hwang, Changyu;Lee, Daekun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.13 no.3
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    • pp.167-183
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    • 2017
  • The objective of this paper is to investigate the effect of character traits of employees of consulting firm on job satisfaction through self-leadership and self-efficacy. The proposed model is based on big5 model of Coasta and McCrae(1992). To validate the proposed model, structural equation model is analyzed with the valid 140 questionnaires collected from Seoul and nearby cities by using Smart PLS 3.0. The results are as follows. First, extraversion has a positive effect on self-leadership, not on self-efficacy. Second, agreeableness has a positive effect on self-leadership, not on self-efficacy. Third, conscientiousness has a positive effect on both self-leadership and self-efficacy. Fourth, emotional stability does not have a positive effect on both self-leadership and self-efficacy. Fifth, openness to experience has a positive effect on both self-leadership and self-efficacy. Sixth, self-leadership has a positive effect on self-efficacy. Seventh, self-leadership has a positive effect on job satisfaction. Last, self-efficacy has a positive effect on job satisfaction. This research proves that, while the character of employees generally forms the meaningful relationship with self-leadership and self-efficacy, in some entries of Big 5 character elements it has still produced the different results with the previous researches, which betrays that the relationship between one's character and self-leadership and self-efficacy can differ according to the characteristic of jobs. It requires further study to prove how each of Big 5 elements differently effects on self-leadership and self-efficacy according to diverse characteristic of jobs.