• The Journal of Asian Finance, Economics and Business
• /
• v.8 no.5
• /
• pp.1109-1117
• /
• 2021

The main aim of this investigation is to explore the relationships between emotional exhaustion, depersonalization, personal accomplishment, and job satisfaction among employees working in the banking sector. A total of 214 respondents were surveyed for the purpose of this investigation and selected randomly from different banks located in the Kingdom of Saudi Arabia (K.S.A.). Job Burnout Inventory developed by Maslach and Jackson (1981) was taken into consideration to assess emotional exhaustion, depersonalization, and sense of personal accomplishment, and job satisfaction scale was used to measure the degree of satisfaction level of the employees. The collected data were analyzed by means of descriptive and inferential statistics with the help of statistical Package for Social Sciences (SPSS). The most eye-catching findings of the investigation revealed that emotional exhaustion had the greater mean as compared to depersonalization and personal accomplishment. The inverse significant correlation has been observed between emotional exhaustion, depersonalization, and job satisfaction while positive and significant relationship was observed between personal accomplishment and job satisfaction. Further, the result of the investigation from regression test indicates that the relationship existed between emotional exhaustion, depersonalization, personal accomplishment, and job satisfaction among employees working in the banking sector in the Kingdom.

• Journal of the Korea Safety Management & Science
• /
• v.12 no.3
• /
• pp.341-348
• /
• 2010

The research which sees for a support the government offices will be able to promote a disability firm manufactured product purchase in order with the petal of the disability firm, investigated the public purchase system use and a satisfaction of the disability firm. The plan which is concrete put the goal presents about disability firm manufactured product purchase promotion of the government offices.

• Proceeding of Spring/Autumn Annual Conference of KHA
• /
• 2005.11a
• /
• pp.107-110
• /
• 2005

The Purpose of this study was to asses the environmental friendless of apartments on the basis of the satisfaction of apartment residents. The apartments used for investigation was limited to the M apartment complex situated in Daegu. Both on-the-spot visit and questionnaire were used as the methods of investigation. The questionnaire was carried out on the spot by pre-trained junior students of Daegu University, and 212 questionnaires were collected. Investigation was performed from June 03, 2005 through June 06, 2005. The SPSS, a statistical program, was used for analysis.

• Journal of Korean Ophthalmic Optics Society
• /
• v.11 no.4
• /
• pp.317-322
• /
• 2006

For this study we made up a question investigation to analyze a grade of satisfaction and a side effect about the prescription actual condition of contact lens of person with astigmatism among the person who has a error of refraction. The whole patient of refractive error was 46 person, there were 11 person who only wear spectacles by correction of visual acuity among person to a question investigation and 35 person who only wear contact lens. Under investigation 35 person who only wear contact lens, there were 25 person who experience the problem which occurs because of contact lens wearing for a long time. The most patient who made up a question investigation very choose remainder item except for item of very satisfaction. The their reason that could not satisfaction was non corrected astigmatism, wrong prescription, wrong Base curve, out of life span etc.

• Journal of Distribution Science
• /
• v.19 no.7
• /
• pp.113-121
• /
• 2021

Purpose: Technology induces the virtual distribution channel to exist, especially for booking a room online. This situation, indeed, provides an alternative for the customers to book based on their budget through digital platforms. One platform offering competitive prices is virtual hotel operators, such as Airbnb, OYO, RedDoorz, and Airy Rooms. Preferably, after using their platform, the user should be satisfied and loyal. Hence, this investigation aims to prove some associations. The first is between e-satisfaction and e-loyalty. The second is between website quality and e-satisfaction. The final is between website quality and e-loyalty. Research design, data, and methodology: This study is quantitatively designed with the sample of 350 users of the virtual hotel operator applications in Bandar Lampung: Airbnb, OYO, RedDoorz, and Airy, as the samples. Therefore, by denoting this sample size, the structural equation model based on covariance is utilized to examine the three hypotheses proposed. Also, to get the responses, this study uses a survey through a questionnaire. Result: This investigation demonstrates the positive relationship between e-satisfaction and e-loyalty. Additionally, website quality positively associates with e-satisfaction and e-loyalty. Conclusion: The virtual hotel operators must have the superiority on their website-based application to update the information based on the room availability and price, ensure online transaction safety, and facilitate its utilization to maintain long-term satisfaction and loyalty virtually.

• Korean Security Journal
• /
• no.32
• /
• pp.151-176
• /
• 2012

Government organizations (including police, prosecutor, and Financial Supervisory Service) and programs to uncover or prevent from insurance crime are not well developed. However, insurance crime are increasing among not only private insurances such as life insurance, indemnity insurance, and auto insurance but also public insurances including national health insurance and industrial accident compensation insurance. The damages of crimes are serious in both economical and ethical perspectives. Insurance crime deteriorates a current account of insurance companies and the leakages due to insurance fraud worsen loss ratio. Consequently, insurance crime increases customers' costs of insurance. For this reason, insurance companies stated to establish Special Investigation Unit(SIU) to detect insurance crime and fraud by themselves. However, organizational and operational efficiencies are limited. The purpose of this study is to examine the relationship between work environment factors, perception of insurance crime and job satisfaction among Special Investigation Units. Therefore, this study investigated the perception of work environments of Special Investigation Units. In addition, this study examined how their work environments and general perception of insurance crime influence their job satisfaction. In order test the purpose of this study, reliability test, exploratory factor analysis(EFA), multiple regression were employed. The results of this study suggested that clarity of insurance company, distress/difficulty of resolve, compensation, perception of work pressure are statistically significant on jab satisfaction among Special Investigation Unit in South Korea. This exploratory study expected to contribute to understanding of Special Investigation Unit, and their insurance crime prevention system. The results from this analysis will be examined in light of previous findings and policy implications discussed.

• Asia Marketing Journal
• /
• v.4 no.2
• /
• pp.1-25
• /
• 2002

This study tested major determinants of customer satisfaction and loyalty by varying degrees of customers' knowledge level. Also, authors investigated the degrees of those impacts by classifying industries into two groups(service/manufacturing). Based on 4,000 completed surveys from five major cities, authors found the relationship among perceived quality, perceived value, and corporate image with customer satisfaction and customer loyalty. As a result, corporate image(extrinsic cue) was a major determinant to customers who are low knowledgeable and impacts of corporate image on customer satisfaction was stronger in service industry than manufacturing industry.

• Korean Journal of Child Studies
• /
• v.27 no.2
• /
• pp.15-37
• /
• 2006

In this investigation of child's psychological wellbeing and parental satisfaction with dual income family(DIF), subjects were 297 3rd and 5th grade elementary school students and their mothers. Results showed that boys and younger children were more satisfied with mother's working than girls and older children. Mothers' DIF satisfaction was dependent on gross family income, parents' occupations, working conditions of each parent, commuter marriage status, and length of time in DIF. Child's psychological wellbeing related positively to mother's parental satisfaction, and to mother's satisfaction with parental roles, parent-child relationships, spouse support and child support. Only sub factors of dilemmas in parental role related negatively to DIF status. Child's satisfaction with mother's roles, father's roles, and mother working influenced mother's parental role satisfaction.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.25 no.1
• /
• pp.85-92
• /
• 2002

This study investigated the multidimensionality of the pay satisfaction. A series of tests supported multidimensionality of the pay satisfaction. The items from the Pay Satisfaction Questionare(PSQ) loaded on their hypothesized dimensions and the dimensions were empirically distinct. These results supported the 4 dimensions suggested by H.G. Heneman and D.P. Schwab(1985). In this study we suggested favorable conclusions about the ability of the PSQ to measure pay satisfaction and the results are discussed in light of additional tests that may further substantiate the validity of the PSQ.

• Journal of Agricultural Extension & Community Development
• /
• v.11 no.1
• /
• pp.125-137
• /
• 2004

The objectives of this investigation were 1) to measure the level of customers satisfaction in agricultural E-Commerce, 2) to identify the variables affecting customer satisfaction, and 3) to suggest ways to improve the level of user satisfaction in agricultural E-Commerce. The major findings of the research can be summarized as follows: 1) The result of ANOVA showed that there is no significant difference in the degree of customer satisfaction among groups of demographic characteristics such as gender. age, marriage, job, the level of education and the level of income. 2) The results of multiple regression analysis showed that four variables had significant effects on the degree of customer satisfaction: internet environment, product information, security, and price. Moreover, the six variables included in this study explained 61.5% of the degree of customer satisfaction.