• 제목/요약/키워드: Satisfaction degree analysis

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The Effect of Awareness of DM in Beauty art on Satisfaction and Intention of Word-of-Mouth - On Women in Their Twenties to Forties - (미용서비스업 DM의 인식이 만족도와 구전의도에 미치는 영향 - 20~40대 여성을 대상으로 -)

  • Park, Eun-Jun;Kim, Sung-Nam
    • Fashion & Textile Research Journal
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    • 제9권4호
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    • pp.431-440
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    • 2007
  • The study of the awareness on DM, the degree of satisfaction, and intention of word-of-mouth has found that when the confidence factor is stressed, intention of word-of-mouth is seen to rise, and when the perception factor is placed emphasis on, intention of word-of-mouth is also seen to be on the rise. The 790 questionnaires collected were analyzed by frequency, factor analysis, confidence degree, and regression analysis. This means that the higher the degree of satisfaction by means of the recognition, attention, trust of DM advertisement, the relationship reenforcement of DM advertisement and transmission of information is, the higher intention of word-of-mouth is. Beauty art business is characteristic of visits being connected with sales. The awareness has an effect on the degree satisfaction, and it affects intention of word-of-mouth. Therefore, it is thought that Beauty art business requires systematic, analytic and unique DM advertisement.

A Study on Performance Perceptions of Hospital Coordinators (병원코디네이터의 직무성과 인식)

  • Cho, Kyoung-Won;Kim, Chang-Hwan
    • The Korean Journal of Health Service Management
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    • 제3권1호
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    • pp.25-32
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    • 2009
  • The goal of this paper is to estimate firm performance of hospital coordinators through a survey on employees of medical institutions placed in Busan and Ulsan. The survey for this paper is constituted by 34 questions of 4 groups related to firm performance, qualification requirement, general fact and a certificate of qualification. The survey was carried out from September 12th, 2008 to September 24th 2008 and 388 question sheets collected finally and used for result analysis. In the result analyses related to hospital coordinator and firm performance, we found some principal outcomes such that 88.6% of respondents approved that hospital image by patients and customers is raised, 87.7% of respondents approved that degree of patient's satisfaction on hospital services is raised, and 81.5% of respondents approved that employees recognized importance of services on customers, by hospital coordinators. In the result analysis on differences in firm performance by presence of a certificate of qualification for hospital coordinator, there were meaningful differences in degree of patient's satisfaction, financial performance and degree of employee's recognition on importance of services. From the all of the above results, we verified that establishment and improvement of educational process for hospital coordinator should be performed through researches on degree of patient's and costumer's satisfaction for hospital coordinator, degree of hospital coordinator's satisfaction for the job and surveys of requirements from related industry.

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Measurement of Customers Satisfaction in Agricultural E-Commerce (농산물 전자상거래의 고객만족도 측정)

  • Lee, Taek-Seon;Choe, Young-Chan
    • Journal of Agricultural Extension & Community Development
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    • 제11권1호
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    • pp.125-137
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    • 2004
  • The objectives of this investigation were 1) to measure the level of customers satisfaction in agricultural E-Commerce, 2) to identify the variables affecting customer satisfaction, and 3) to suggest ways to improve the level of user satisfaction in agricultural E-Commerce. The major findings of the research can be summarized as follows: 1) The result of ANOVA showed that there is no significant difference in the degree of customer satisfaction among groups of demographic characteristics such as gender. age, marriage, job, the level of education and the level of income. 2) The results of multiple regression analysis showed that four variables had significant effects on the degree of customer satisfaction: internet environment, product information, security, and price. Moreover, the six variables included in this study explained 61.5% of the degree of customer satisfaction.

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A Study on the Satisfaction Degree of Ecological Interpretation Program in Cheonggyechon (청계천 생태해설 프로그램 만족도 분석 연구)

  • Yoon, Sowon;Kang, Suhak;Ku, Bonhak
    • Journal of the Korean Society of Environmental Restoration Technology
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    • 제10권5호
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    • pp.10-19
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    • 2007
  • The objectives of this study are to suggest the future development direction and improvement plan by analyzing the status of operation and satisfaction degree of cheonggyecheon ecological interpretation program. For the purpose, this study used the questionnaire about the satisfaction degree of program which were divided into two groups, adults and children and analyzed the result of program operation from 4th of April to 31 th of October in 2006. The result are as follows; 1. The total degree of satisfaction of adult is more higher than the children's. 2. The result of regression analysis shows the ecological interpretator variable turns out the most influential factor of satisfaction degree of program. 3. The most of visitor prefer the program which can experience diverse sense on the flora and fauna in cheonggyecheon. Therefore, it is needed to develop the program which can take children's fancy and experience diverse sense on the fauna and flora as well as improve the level of ecological interpretation.

A Study of Stroke Patients' Leisure Activities and Quality of Life

  • Paek, Hyun Hee;Seo, Eun Jin;Kim, Jeong Ja
    • Journal of International Academy of Physical Therapy Research
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    • 제5권2호
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    • pp.764-771
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    • 2014
  • This study was conducted in order to examine relationship between stroke patients' degree of satisfaction with leisure and quality of life according to their leisure activity types and whether they conducted leisure activities. A direct survey was performed from April 8 to May 3, 2013 on 92 inpatients and outpatients who received occupational therapy at hospitals located in Jeonju and Gunsan. A frequency analysis was carried out in order to look at the general characteristics of the subjects, their degree of participation in leisure activities, and their degree of satisfaction with leisure activities. A Pearson's coefficient was used to examine relationship between their degree of satisfaction and quality of life according to participation in leisure activities. Their degree of satisfaction according to participation in leisure activities was significantly higher when they took part in leisure activities such as handicraft activities, sports activities, or travel or tourism activities than when they did not perform any leisure activities. Their quality of life according to participation in leisure activities was higher when they conducted sports activities, outing activities, or tourism activities than when they did not. There was significant correlation between their degree of satisfaction with leisure and quality of life according to leisure activities.

The effects of self-efficacy on job satisfaction of dental technician (치과기공사의 자기효능감이 직무만족에 미치는 영향)

  • Jung, Hyo-Kyung
    • Journal of Technologic Dentistry
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    • 제32권2호
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    • pp.77-90
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    • 2010
  • Purpose : The purpose of study was to survey self-efficacy and job satisfaction for 500 dental technicians. Methods : The subjects were composed of 500 dental technicians in Daegu Metropolitan city and Gyeong-buk. This study was done using the Statistical Package for Social Sciences 17.0 for Windows. As for the analysis methods, the study used the frequency analysis, percentage, mean, t-test, analysis of variance, multiple regression analysis. Results : Self-efficacy of dental technician shows self confidence(M= 3.56), self regulatory efficacy(M=3.48), task difficulty preference(M=3.46). Job satisfaction of dental technician shows affairs satisfaction(M=3.58), colleague satisfaction(M=3.57), promotion satisfaction(M=3.48), salary satisfaction(M=3.56). Self-efficacy which affect on job satisfation was self confidence and self regulatory efficacy. Conclusion : A sense of self-efficacy and degree of job satisfaction are high when the sense of the degree of job satisfaction could be high only through a high sense of self-efficacy. In order to promote dental technician and dental hygienist of self-efficacy and job satisfaction, education and career and monthly salary is required high.

Effects of selfie semantic network analysis and AR camera app use on appearance satisfaction and self-esteem (셀피의 의미연결망 분석과 AR 카메라 앱 사용이 외모만족도와 자아존중감에 미치는 영향)

  • Lee, Hyun-Jung
    • The Research Journal of the Costume Culture
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    • 제30권5호
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    • pp.766-778
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    • 2022
  • Image-oriented information is becoming increasingly important on social networking services (SNS); the background of this trend is the popularity of selfies. Currently, camera applications using augmented reality (AR) and artificial intelligence (AI) technologies are gaining traction. An AR camera app is a smartphone application that converts selfies into various interesting forms using filters. In this study, we investigated the change of keywords according to the time flow of selfies in Goolgle News articles through semantic network analysis. Additionally, we examined the effects of using an AR camera app on appearance satisfaction and self-esteem when taking a selfie. Semantic network analysis revealed that in 2013, postings of specific people were the most prominent selfie-related keywords. In 2019, keywords appeared regarding the launch of a new smartphone with a rear-facing camera for selfies; in 2020, keywords related to communication through selfies appeared. As a result of examining the effect of the degree of use of the AR camera app on appearance satisfaction, it was found that the higher the degree of use, the higher the user's interest in appearance. As a result of examining the effect of the degree of use of the AR camera app on self-esteem, it was found that the higher the degree of use, the higher the user's negative self-esteem.

Research on the Uses and Gratifications of Tiktok (Douyin short video)

  • Yaqi, Zhou;Lee, Jong-Yoon;Liu, Shanshan
    • International Journal of Contents
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    • 제17권1호
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    • pp.37-53
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    • 2021
  • With the advent of the 5G era, smart phones and communications network technology have progressed, and mobile short video of people's life can be made, Of the new tools of communication, at present, China's social short video industry has shown rapid development, and the most representative of the short video app is Douyin (international version: Tiktok). Under the background of Uses and Gratifications Theory, this study discusse the relationship between Douyin users' preference degree, use motivation, use satisfaction and attention intention. This study divides the content of Douyin video into 10 categories, selects the form of an online questionnaire survey, uses SPSS software to conduct quantitative analysis of 202 questionnaires after screening, and finally draws the following conclusions: (1) The content preference degree of Douyin short video (the high group and low group) is different in users' use motivation, users' satisfaction degree and users' attention intention. ALL results are within the range of statistical significance.(2) Douyin users' video content preference degree has a positive impact on users' use motivation, users' satisfaction degree, and users' attention intention. (3) Douyin users' motivation has a positive impact on users' satisfaction and user' attention intention. (4) Douyin users' satisfaction degree has a positive impact on users' attention intention. Based on the research results, we suggest that Douyin platform pushes videos according to users' preferences. In addition, as the preference degree has an impact on users' motivation, satisfaction degree and attention intention of using the platform, it is important that the platform's focus should to pay attention to the preference degree of users. Collecting users' preferences at the early stage of users' entering the platform is a good way to learn from, and doing a good job of big data collection and management in the later operation.

A Study on the Scientific Attitudes and Degree of Satisfaction about School Science Lessons of Science Gifted and General Students in Elementary School (초등 과학영재와 일반학생의 과학적 태도와 과학수업 만족도 비교 연구)

  • Kim, Bo-Eul;Kwon, Chi-Soon
    • Journal of the Korean Society of Earth Science Education
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    • 제7권1호
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    • pp.91-98
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    • 2014
  • The purpose of this study is to compare scientific attitude and degree of satisfaction for school science lessons between science-gifted and general elementary school students. The results of analysis are as follows : 1. Scientific attitude of both groups appeared to be above average and especially science-gifted students demonstrated higher level of scientific attitude in all area. The characteristics of science-gifted tenacity, high motivation, and creativity are demonstrated in their scientific attitudes. 2. Degree of satisfaction about school science lesson for both groups was above average while science-gifted students showed higher degree of satisfaction than general students. 3. Correlation of scientific attitude and science lessons between science-gifted and general students were relatively low. Scientific attitude of science-gifted students are more dependent on other variables than those of science lessons.

The Effect of Adolescent Body-Related Variables, Self-Esteem on Eating Disorder Behavior (남.여 고등학생의 다이어트 행동에 미치는 요인에 대한 연구)

  • Chun, Chong-Gouk;Lee, Mi-Ok
    • Korean Journal of Human Ecology
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    • 제16권5호
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    • pp.1041-1050
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    • 2007
  • The purpose of this study was to investigate the variables which had effects on deit behavior of male and female high school students. The proposed variables are their body-related variables(body satisfaction, weight control experience, the degree of diet interest, and obesity) and self-esteem. The sample group used for the study consisted of 359 high school students(male=168, female=191). Measurement scales used for the study were those of body-related variables, self esteem and eating disorder behavior, and data analysis was performed using $X^2$, t-test, Pearson's correlation, regression analysis. The results are as follows. First, there is a significant difference between male and female high school students regarding their obesity perceived by themselves, body satisfaction, the degree of diet interest, weight control experience, and deit behavior. Second, In male students, diet behavior shows a positive correlation with the degree of diet interest, weight control experience, and body satisfaction, but shows a negative correlation with body satisfaction. In female students, diet behavior is positively correlated with the degree of diet interest, weight control experience, and obesity, but negatively correlated with body satisfaction and self-esteem. Third, in male students, the variables that showed a influence on diet behavior as an eating disorder are weight control experience, body satisfaction and obesity, in that the explanatory power of the variables is 51.7% with the highest mark on obesity. In female, the variables that showed a influence on diet behavior as an eating disorder are the degree of diet interest, weight control experience, body satisfaction and obesity, in that the explanatory power of the variables is 66.0%.