• Title/Summary/Keyword: Satisfaction Rating

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Botulinum Toxin Therapy versus Anterior Belly of Digastric Transfer in the Management of Marginal Mandibular Branch of the Facial Nerve Palsy: A Patient Satisfaction Survey

  • Butler, Daniel P;Leckenby, Jo I;Miranda, Ben H;Grobbelaar, Adriaan O
    • Archives of Plastic Surgery
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    • v.42 no.6
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    • pp.735-740
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    • 2015
  • Background Botulinum toxin (BT) chemodenervation and anterior belly of digastric muscle (ABD) transfer are both treatment options in the management of an isolated marginal mandibular branch of the facial nerve (MMB) palsy. We compare the patient satisfaction following either BT injections or ABD transfer in the management of their isolated MMB palsy. Methods Patients in the ABD-arm of the study were identified retrospectively from September 2007 to July 2014. The patients in the BT-arm of the study were identified prospectively from those attending the clinic. Both groups of patients completed a validated patient satisfaction survey. Statistical analysis was performed and a P-value <0.05 was considered statistically significant. Results Seven patients were in the ABD-arm and 11 patients in the BT-arm of the study. The patient satisfaction in both groups was high with 45% of ABD-arm patients and 40% of BT-arm patients rating their overall outcome as 'better' or 'much better', which was significantly more than the proportion rating their outcome as 'worse' or 'much worse' (P<0.001), although there was a significant trend towards those in the ABD-arm being more likely to be dissatisfied with their outcome (P=0.01). Conclusions BT therapy is a good first-line intervention in the management of isolated MMB palsy. We have, however, shown that the overall satisfaction in both groups is high. Therefore, in patients who would prefer a more permanent solution to manage their facial asymmetry, ABD transfer remains a satisfactory treatment option with a good level of patient satisfaction.

Performance, Wrist Motion and Subjective Rating for Handle Angle of Pliers (손잡이가 휜 Plier의 작업 수행도, 손목 동작과 만족도 평가)

  • Kee, Do-Hyung
    • Journal of the Ergonomics Society of Korea
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    • v.27 no.2
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    • pp.49-57
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    • 2008
  • This study aims to investigate the effect of handle angles of pliers on performance, wrist motion and subjective rating of satisfaction. An experiment was conducted, in which handle angle of pliers was used as independent variable and 14 subjects participated. Based on the literature survey, plier handles angled at 0$^{\circ}$, 10$^{\circ}$, 20$^{\circ}$, 30$^{\circ}$ and 40$^{\circ}$ were adopted in the experiment. The subjects were instructed to bend iron plates by 90$^{\circ}$ and to cut wires as soon as possible. The results revealed that 1) handle angles of pliers have significant effect on wrist motion and satisfaction(p<0.0001); 2) handle angles of pliers did not affect performance of completing tasks irrespective of types of tasks done in the study; 3) in the initial stage of windup, plier with handle angled at 20$^{\circ}$ produced the least wrist motion of deviation in task of bending iron plates, while plier with handle angled at 40$^{\circ}$ did in task of cutting wires; 4) degree of satisfaction was maximized when handle of pliers was bent by 20$^{\circ}$ in both tasks. On the basis of the results, it is recommended that handle of pliers be bent by 20-30$^{\circ}$ for reducing musculoskeletal disorders related to pliers.

Pain Management in Cancer Patients Who Are Registered in Public Health Centers (보건소 등록 재가암환자가 지각하는 통증관리와 통증관리 방해 정도)

  • Choi, So-Young;Chang, Kyung-Oh;Park, Myoung-Nam;Ryu, Eun-Jung
    • Asian Oncology Nursing
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    • v.12 no.1
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    • pp.77-83
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    • 2012
  • Purpose: This study was designed to describe outcomes of pain management, to identify pain intensity, pain management and barriers to pain management, and to test correlation among the variables in cancer patients who are registered in public health centers. Methods: By using a descriptive survey design, 3 instruments were used to collect data: the Numeric Rating Scale for pain, the Barriers Questionnaire-Korean version, and a one-item self-report tool about patient satisfaction. A sample of 190 patients with cancer was recruited from a public health center. Results: The mean rating for pain during the past 24 hours was mild and the mean score of barriers to pain management was 3.20. Patients were satisfied with pain management but they also had concerns it. A negative correlation was found among pain severity, pain relief and satisfaction of pain management. However, there was not significant correlation between the patient-related barriers to pain management and other variables. Conclusion: These results suggest that the intervention for cancer patients should focus not only on patient-related barriers to pain management, but also address health-care system related barriers.

Criteria for multiple noises in residential buildings uslng combined rating system (공동주택 생활소음의 통합 평가등급 설정)

  • Ryu, Jong-Kwan;Lee, Pyoung-Jik;Jeon, Jin-Yong
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2005.05a
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    • pp.367-371
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    • 2005
  • Social noise survey on multiple residential noises such as nut impact, air-borne, bathroom, drainage and traffic noises was conducted to investigate major variables affecting the overall satisfaction for noise environment The effect of individual noise perception on the evaluation of the overall noise environment was investigated through a questionnaire survey on annoyance, disturbance and noise sensitivity. Auditory experiments was also undertaken to determine noise level according to the percent of satisfaction for individual noise source. As a result of survey, it was found that satisfaction for floor impact noise most greatly affects the overall satisfaction for noise environment and annoyance most greatly affects the satisfaction for individual noise sources. Result of auditory experiment showed that the noise level of floor impact noise by bang machine, airborne, drainage and traffic noise corresponding to 50% satisfaction is 44dB($L_{i,Fmax,AW}$) and 40dBA, respectively.

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A Study for Satisfaction Degree on Clinical Practice for Dental Technology Student (치기공과 학셍들의 임상실습만족도에 관한 연구)

  • Hwang, Kyung-Sook
    • Journal of Technologic Dentistry
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    • v.19 no.1
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    • pp.91-111
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    • 1997
  • An aim of this study is to find out influenced factors of satisfaction degree on the clinical practice for the dental technology student and it can be provided the basic necessary data for the educational planning of the curriculum for the clinical practice. The target of study are selected form 7 junior health college students and colleges are located in around seoul form 14 junior health college throughout the nation. The questionnaries were distributed between 24th Feb to 30th July in 1997 to the 100 dental technicians who finished clinical practice and entered profession in 1997. All collected data were analysed by using SPSS/PC, Technical Statistic, One-Way ANOVA, Ttest, Person Correnlation Coefficient, Chrobach Alpha Coefficient and the result of the study is follow. 1) The satisfaction degree were classificated as 7 aspect and overall average score was 3.042. During that period satisfaction of personal relation aspect(M=3.737) shows highest level. Satsfiaction of clinical parctice(M=3.571) shows as second, Satisfiaction of environment(M=3.028), Satisfaction of guidance(M=2.915), satisfaction of subject are ordered of their scores. According to above study satisfaction's degree of subject show lowest level. 2) According to the result of verification of study. general character of student and satisfiaction degree has not much relation with sex, location of college, religion, period for enrolling college, teaching method of clinical practice. But the result show similar relation with following items. Satisfaction if subject and satisfaction of clinical practice(P=0.000), place of clinical practice and satisfaction of clinical practice(P=0.002), Academic record of college and satisfaction of clinical practice(P=0.000). 3) The relation of satisfaction(Subject, method of teaching, environment, period, rating, personal relation) of clinical practice and age of investigation's target Older student show higher satisfaction(P=0.040). Also method of teaching, environments, period, rating, personal relation has similarities with satisfaction. Therefore student who has higher satisfaction of clinical practice they also have higher rate for subject, environment, period, personal relation. 4) The result fo investigation, most interesting subject was crown & bridge and most difficult factor was too many simple-works to the student. One of ideal factor was discussing with counselor before they choose place for clinical practice. Third grade and first semester is most efficient time for clinical practice and 8 week is proper period for clinical practice. Clinical practice is absilutory mecessary and we find out most student rated positively. However we need more specific study about satisfcation of each subject. Because it shows lowest level and we need more pay attention for planning of clinical practice.

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Development of a Tourist Satisfaction Quantitative Index for Building a Rating Prediction Model: Focusing on Jeju Island Tourist Spot Reviews (평점 예측 모델 개발을 위한 관광지 만족도 정량 지수 구축: 제주도 관광지 리뷰를 중심으로)

  • Dong-kyu Yun;Ki-tae Park;Sang-hyun Choi
    • Journal of Intelligence and Information Systems
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    • v.29 no.4
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    • pp.185-205
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    • 2023
  • As the tourism industry recovers post the COVID-19 pandemic, an increasing number of tourists are utilizing various platforms to leave reviews. However, amidst the vast amount of data, finding useful information remains challenging, often leading to time and cost inefficiencies in selecting travel destinations. Despite ongoing research, there are limitations due to the absence of ratings or the presence of different rating formats across platforms. Moreover, inconsistencies between ratings and the content of reviews pose challenges in developing recommendation models. To address these issues, this study utilized 7,104 reviews of tourist spots in Jeju Island to develop a specialized satisfaction index for Jeju tourist attractions and employed this index to construct a 'Rating Prediction Model.' To validate the model's performance, we predicted the ratings of 700 experimental data points using both the developed model and an LSTM approach. The proposed model demonstrated superior performance with a weighted accuracy of 73.87%, which is approximately 4.67% higher than that of the LSTM. The results of this study are expected to resolve the discrepancies between ratings and review contents, standardize ratings in reviews without ratings or in various formats, and provide reliable rating indicators applicable across all areas of travel in different domains.

The Relationship between Patient Characteristics and Satisfaction with Hospital Care (환자특성에 따른 의료이용에 대한 환자만족도 비교)

  • Son, In-Soon;Hwang, Jee-In
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.3
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    • pp.345-351
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    • 2007
  • Purpose: The purpose of this study was to identify the relationship between patient characteristics and patient satisfaction. Methods: A cross-sectional questionnaire survey was conducted in an acute care hospital. The subjects were 317 patients discharged from general medical and surgical nursing care units during September, 2005. Patient satisfaction was measured using the short-form satisfaction scale of Hwang and Park(2001). Additional information about patient characteristics, including general demographics and health care utilization variables, was collected from the hospital information systems. Multiple regression analysis was performed to determine patient characteristics influencing patient satisfaction. Results: Patients were satisfied with hospital care with an average of 4.10 on a five-point Likert scale. Patient characteristics explained 13.5% of the variance of patient satisfaction. The significant factors influencing patient satisfaction were patients' age and perceived health status. There was no significant relationship between structural variables and patient satisfaction. Conclusion: This study showed that patients' characteristics were significant factors explaining patient satisfaction. Therefore, these characteristics should be adjusted in reporting patient satisfaction as an indicator for hospital-level or department-level rating.

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Level Satisfaction on Clinical Practice of Baccalaureate Nursing Students (간호학생의 임상실습 만족도에 관한 조사연구)

  • 이숙자
    • Journal of Korean Academy of Nursing
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    • v.10 no.2
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    • pp.41-52
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    • 1980
  • As it Provides nursing students the opportunity for correlating principles and practice, clinical practice h s been considered as on of the most important part of nursing education. This study was desinged to measure the level of satisfaction in according with the conten. guidance environment. hours and the evaluation of clinical pracice. and to investigate the extent of influence of the variables have on the level of satisfaction. Two hundred and fifty-two nursing students from 9 baccalaureat programs in Seoule were randomly sampled. Instrument consists of forty questionaires. developed by the researcher, was used to gather data data from September 7 through 22, 1978. The level of satisfaction was measured by 5 Point rating scale(Likert-type). and level of significance were(t-test. F-test & X$^2$-test). -Results are as follow; 1. Level of satisfation according to the four variables ( class health. academic achievement, motives) revealed no significant difference. (P>.05). Hypothesis 1,2,3,4, are rejected. 2. Level of satisfaction according to the two variables (clinical instructor interpersonal relationship) revealed significant difference. (p<.01, p<.05), Hypothesis 5,6 are accepted. 3. Level of satisfaction of contents (mean score=3.02) revealed to be high.. 4. Level of satisfaction on guidance (mean Score=2.37), environment (mean score=2.59), hours (mean score=2.72) and evaluation (mean score=2.50) revealed to be low. 5. Level of satisfaction revealed to be low. (total mean satisfaction score =2.64).

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Effects of Work Intensity and Physical Discomfort on Job Satisfaction in Clinical Nurses (병원간호사의 업무강도와 신체적 불편감이 직무만족에 미치는 영향)

  • Kim, Hyojin;Park, Soonjoo
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.4
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    • pp.362-372
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    • 2016
  • Purpose: The aim of this study was to investigate whether job satisfaction in clinical nurses was dependent on work intensity and whether physical discomfort mediated the relationships between these variables. Methods: Structural equation modeling was used with a sample of 253 clinical nurses from four general hospitals. In the model, absolute work intensity, relative work intensity, and flexibility were considered as exogenous variables and physical discomfort as a mediating variable. Data were collected using self-report measures such as the Labor Intensity Questionnaire, the Rating of Perceived Exertion, and the Index of Job Satisfaction. Results: The results of the structural equation modeling found that the higher scores on absolute and relative work intensity were positively associated with physical discomfort but only relative work intensity was significantly related to job satisfaction. Physical discomfort mediated the relationships between absolute work intensity and job satisfaction and between relative work intensity and job satisfaction. Among three kinds of work intensity, only relative work intensity had direct and indirect effects on job satisfaction. Conclusion: The findings suggest that increase in relative work intensity might play an important role in decreasing job satisfaction in clinical nurses and a reasonable reward system considering relative work intensity could be necessary.

A Study on the Job Satisfaction of Visiting Nurses of Public Health Centers in Korea (우리나라 공공조직에서의 방문간호사업 담당간호사들의 직무 만족도에 대한 조사연구-보건소를 중심으로-)

  • So, Ae-Young;Shin, Eun-Young
    • Research in Community and Public Health Nursing
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    • v.9 no.2
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    • pp.262-279
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    • 1998
  • The purpose of this study is to identify job satisfaction and relative factors of job satisfaction in visiting nurses in public health centers. Data were collected by a self-administered questionnaire from May 1 to June 25, 1997. The subjects were 384 visiting nurses of public health centers in Korea. The results of this study were as follows; 1. Job satisfaction of Visiting Nurses was measured by a 5 point rating scale, the whole mean score was 3.08. The level of job prestige was highest among the six components of job satisfaction. The mean score of job perception was 4.05. 2. The factor affecting job satisfaction were job status, educational level and the number of visits home a month. 3. Factors affecting job perception were whether or not they had other certificates, whether they were educated about visiting nursing, and the status of these nurses. 4. Job perception and Job satisfaction had a significant correlation.

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