• The Journal of Information Systems
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• v.32 no.3
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• pp.19-39
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• 2023

Purpose This study aims to identify user experience factors that can enhance both metaverse utilization and satisfaction based on the honeycomb model. For this we presented two research questions: first, what are the experience factors of metaverse users? Second, do metaverse user experience factors impact satisfaction? Design/methodology/approach To address these questions, a mixed-methodology approach is employed, including text mining techniques to analyze online reviews and quantitative econometric analysis to reveal the relationship between user experience factors and satisfaction. A total of 69,880 reviews and ratings data were collected. Findings The analysis revealed eight metaverse user experience factors: entertainment, operability, virtual reality, immersion, economic activity, visual performance, avatar, and sociality, all of which were found to have a positive impact on user satisfaction.

• Culinary science and hospitality research
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• v.24 no.2
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• pp.1-7
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• 2018

This study aims to find what attributes of consumer satisfaction are more important when consumers choose coffee shops. Factors when customers choose coffee shops that are considered to be more crucial, such as taste, price, brand, and atmosphere, were tested and also relations between satisfaction and revisit were studied. As a result, factors as 'taste', 'price', 'brand', and 'atmosphere' were found to significantly affect satisfaction; in addition, the path that satisfaction leads to revisit was found to be significant. However, consumers' coffee shop selection attributes differed depending on their psychological consumption value. The path-coefficients from taste and price to satisfaction were more significant in the function-oriented group, meanwhile the path-coefficient from brand to satisfaction was significant in the emotion-oriented group (+) and the function-oriented group (-). The results of this study suggest attributes of selecting coffee shops and provide meaningful implications of consumer value when they choose the attributes.

• Journal of Korean Society for Quality Management
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• v.34 no.2
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• pp.33-47
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• 2006

This study was designed to examine the casual relationships among trust evaluation factors, trust, customer satisfaction, and re-use intention in the P2P file sharing service. We applied structural equation model to test the hypotheses and research model. As a result of this study, trust evaluation factors affect trust and customer satisfaction and both of trust and customer satisfaction affect re-use intention respectively and significantly. Also trust affects customer satisfaction significantly. Specifically, trust was empirically confirmed as one of the important factors preceding customer satisfaction and re-use intetion in the P2P file sharing service. Therefore, this study shows that trust is important factor that P2P companies have to emphasize to raise user satisfaction and performance.

• Journal of Korea Society of Digital Industry and Information Management
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• v.5 no.4
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• pp.213-229
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• 2009

The purpose of this paper is to identify the relationship among five factors of web design, e-satisfaction, e-loyalty, and customer defection and provide the implications of marketing strategies in online shopping. The research findings are as follows: first, ease of use of web design affects positively e-satisfaction more than the other factors except financial security. Second, e-satisfaction affects positively e-loyalty. Third, e-satisfaction does not affect customer defection. Fourth, informativeness, styling, ease of use, and trust of web design affect indirectly e-loyalty by mediating e-satisfaction. Therefore, because there is a good circular relationship among web design, e-satisfaction, and e-loyalty, it is very important to enhance web design for customers. When customers satisfy highly with the factors of web design, e-loyalty is higher and customer defection is lower. Further, in a curriculum of web design it is needed to reflect the findings of this paper.

• Management & Information Systems Review
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• v.33 no.2
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• pp.13-35
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• 2014

The purpose of this study is to investigate the impact on job satisfaction of the chinese bank staff by judging their motivators and hygiene factors. To explore the regulation of demographic characteristics between motivators, hygiene factors and job satisfaction. In the banking organization through the use of various elements of motivation duties assigned to meet organizational objectives put forward in order to achieve an effective incentive scheme given. In summary the results of analysis, the impact on motivator and job satisfaction in the work itself the result of regression analysis, promotion and recognition of the growth and job satisfaction in order to affect a positive sense of accomplishment and responsibility on the other hand, the task appeared was found not to affect satisfaction. The motivators of the bankers its positive influence on job satisfaction than hygiene factors were relatively high. And moderating effect of demographic characteristics and to validate the results, demographic characteristics and health factors are motivation and job satisfaction in the relationship between the presence of the control effect was analyzed. The relationship between motivation and job satisfaction is the demographic characteristics were analyzed to control that acts as a tour director, Hygiene factors influence job satisfaction is based on demographic characteristics was analyzed the age and education have been shown to exist, while Sex, tours, position the relationship between job satisfaction and hygiene factors do not exist in the control effect was analyzed.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.4
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• pp.646-662
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• 2016

This study of elderly couples examined the main environmental factors affecting the married life satisfaction and life satisfaction of the spouses. The survey was conducted on 60-year-old elderly couples who live in the metropolitan area of Seoul and Gyeonggi. A total of 400 questionnaires were used to analyze the exception of a number of 12 388 additional missing data. The results were as follows. First, environmental factors affecting the marital satisfaction of spouses' personality suitability and gender role attitudes appeared in the economic conditions. Second, the spouses environmental factors affecting the life satisfaction turned out to be the gender role attitude, reliability and economic conditions. Third, the major environmental factors affecting both spouses married life satisfaction and life satisfaction was found to be the gender role attitude and economic conditions. Fourth, the environmental factors representing a moderating effect on the supporting spouse between environmental factors and life satisfaction appeared to be the personality suitability and economic conditions. These results suggest that the recent increases in the twilight divorce rate may be due to the marriage satisfaction and common factors of gender role attitudes. Therefore, to improve the lives and economic conditions as well as the satisfaction of the spouse, the support of important factors are needed to adjust the crisis of old age couples. Therefore, a relevant policy that targets elderly couples through counseling and education will be needed.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.2
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• pp.355-379
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• 2015

This study was performed to analyze the factors influencing satisfaction of the field practice program in Library and Information Science majors by college and university students and to investigate its effect relationship. So, we are trying to present the appropriate methods of improving the field practice program in Library and Information Science majors. We surveyed 90 college students and 80 university students of Library and Information Science across the country who participated in the field practice program in libraries and information service providers. As a result, the satisfaction level of professional leader were the highest and the satisfaction level of practice preparations were the lowest in the college and university students all. The results of multiple regression analysis between the satisfaction level and the related variables of college and university students indicated that 'major satisfaction' factors, 'interpersonal relationship' factors are the significant factors in the college students and 'major satisfaction' factors, 'private practice experience' factors are the significant factors that contribute the satisfaction level in the university students. Therefore, the intervention programs on the basis of the influencing factors such as major satisfaction, interpersonal relationship and private practice experience should be developed of improve satisfaction of the field practice in Library and Information Science students.

• Korean Journal of Community Nutrition
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• v.23 no.6
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• pp.496-505
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• 2018

Objectives: This study examined the relationship between the personality traits and job performance of Centers for Children's Foodservice Management (CCFSM) staff on emotional exhaustion and job satisfaction. In addition, the characteristics of the center organization were examined to provide practical guidelines for the operation of the center. The aim was to determine management implications with an important meaning in human resource management to enhance the efficiency of the operation of Centers for Children's Foodservice Management (CCFSM). Methods: Out of 207 centers, there were 1,057 employees at 173 centers who agreed to participate in the study, the questionnaire was mailed on February 17, 2017 and collected by mail on March 31, 2017. Finally, 81 centers (46.82%) participated in the survey and 493 questionnaires were used. Results: Neuroticism among the five personality factors had a positive (+) influence on 'cynicism' and 'exhaustion' among the three subordinate factors of emotional exhaustion, negative (-) effects on the 'job' among the six subscales of job satisfaction. In addition, openness showed a negative (-) effect on 'loss of professional confidence' of emotional exhaustion and positive (+) relationship with the 'job' of job satisfaction. Agreeableness appeared to have a negative (-) effect on all factors of emotional exhaustion and a positive (+) influence on all factors of job satisfaction. As a result of analyzing the effects of job performance on emotional exhaustion and job satisfaction, the planning and operations management team showed a positive (+) influence on all factors of emotional exhaustion and negative (-) influence on all factors of job satisfaction. On the other hand, the nutrition management team showed a negative (-) influence on all emotional exhaustion factors and a positive (+) influence on the factors of job satisfaction. The hygiene management team showed a positive (+) relationship with 'Emotional exhaustion' among the subordinate factors of emotional exhaustion and a negative (-) influence on the 'Educational opportunity' of job satisfaction. Conclusions: The personality type and job performance of Centers for Children's foodservice management (ccfsm) staff significantly affected the emotional exhaustion and job satisfaction.

• Journal of the Korean Home Economics Association
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• v.49 no.5
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• pp.49-57
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• 2011

This study explored the effects of parenting efficacy and parental role satisfaction on the life-satisfaction of employed and unemployed mothers. The 527 mothers(234 employed, and 277 unemployed), with a child under 7 years old, were selected for this study. The results were as follows. First, employment had significant correlations with several factors, including the number of children, family income, educational level of parents, parent-child relations, preparedness for parental role conflict, and life-satisfaction. Second, for employed mothers, life-satisfaction had positive relationships with various factors, including family income, fathers' educational level, parenting efficacy, and parental role satisfaction; whereas, that of unemployed mothers had positive relationships with parenting efficacy, and parental role satisfaction. Third, for employed mothers, life-satisfaction was affected by several factors, such as family income, parental role satisfaction, parent-child relations, and preparedness for parental role conflict; however, unemployed mothers were affected by the number of children, the fathers' educational level, and self-confidence relating to the parental role, general satisfaction, and preparedness for parental role conflict.

• Korean Journal of Community Nutrition
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• v.14 no.6
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• pp.798-806
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• 2009

The objective of this study was to investigate how to improve job satisfaction for dietitians and nutrition teachers by identifying influencing factors in Daejeon and Chungnam Province, South Korea. A survey was conducted among school foodservice dietitians and nutrition teachers from selected primary, middle and high school in the area. This survey consisted of general characteristics, status of their job, job satisfaction, work satisfaction and work performance. In this study we found current state of general characteristics and status of their job according to frequency analysis and the level of work satisfaction, work performance and job satisfaction using descriptive statistics. The t-test, ANOVA and Duncan-test were also conducted in order to searching for tendency of job satisfaction according to the general characteristics and the status of their job. Pearson's correlation was carried out in order to find correlation with job satisfaction. Also, factors, which influenced job satisfaction according to regression analysis, were drawn. We describe the difference of job satisfaction between irregular dietitians and nutrition teachers as well. Besides we discussed the improvement of dietitians' (nutrition teachers') work environment to raise their job satisfaction through this study.