• Journal of Korean society of Dental Hygiene
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• v.9 no.3
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• pp.392-402
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• 2009

Purpose : First, this study is to look into difference between dental hygienists' demographic characteristics and their job satisfaction by examining their demographic characteristics and job satisfaction. Second, this study is to analyze demographic factors of dental hygienists which influence their job satisfaction. Method : This study was made through mail survey with questionnaires for dental hygienists who are personally performing dental hygienist duties at dental clinics in Seoul between June 19 and July 24, 2008 by looking into factors influencing dental hygienists' job satisfaction in order to provide them as background data to enhance their job satisfaction. Total 180 questionnaires were distributed, and among these, 156 questionnaires excluding 24 questions of incomplete responses were statistically analyzed with SPSS 12.0. Result : First, the total mean of dental hygienists' job satisfaction was found to be 2.99 points out of 5 points, and that of their autonomy to be the highest as 3.26, and that of their salary to be the lowest as 2.55. Second, for relation between general characteristics and job satisfaction of dental hygienists, significant difference was found just in job experience(p<0.05), current position(p<0.05), average salary(p<0.001), and the expected period of engagement in dental hygienist duties(p<0.01). Third, descriptive power on demographic characteristics, which were used as an independent variable influencing their job satisfaction, was found to be 17.7%, and among the said factors, average salary had a statistically significant effect on their job satisfaction(p<0.01). Conclusion : The point of salary factor was lowest among 5 factors composing dental hygienists' job satisfaction, and as a result of multiple regression analysis, a factor influencing job satisfaction was average salary. Therefore salary system is required to be improved in order to increase their job satisfaction, and further studies on factors influencing their job satisfaction are also required to be made.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2005.05a
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• pp.822-828
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• 2005

Customer satisfaction becomes one of the important managerial concerns associated with corporate competency in current competitive environment for Internet communication service companies. Hence, it is demanding to improve a company's customer satisfaction through the total quality management perspective. In practice, engineers as well as the management hope to find major quality characteristics with Internet communication network that is closely related to customer satisfaction, consequently aiming to the raise of their company's customer satisfaction. This paper presents an empirical relationship analysis between network quality characteristics and customer satisfaction on Internet communication. Methodologically, the relationship analysis framework is based on the regression variable selection procedures. In this framework, it is implemented that; 1) iterative model building; and 2) consistent criteria application to statistical tests for selecting significant variables. A case study shows that; 1) the customer satisfaction on the network connection seems to be more closely related to the network quality characteristics compared with the customer satisfaction on the network speed; and 2) the download disconnection rate has relatively evident relationship with the customer satisfaction on the network connection.

• The Korean Journal of Community Living Science
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• v.26 no.3
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• pp.471-488
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• 2015

This study compares marital satisfaction between male and female rural migrants and explores the effects of characteristics of rural migrants and family values on marital satisfaction. Data were collected using a structured questionnaire. The survey included 483 migrants living in rural communities of North Jeolla Province and South Jeolla Province. Data were analyzed using descriptive statistics, cross tables, the t-test, correlations, and a hierarchical regression analysis using SPSS 21.0. According to the results, marital satisfaction was higher in men than in women. In addition, the effects of characteristics of rural migrants and family values on marital satisfaction were greater in men than in women. The major determinant of marital satisfaction in men was economical preparation, whereas that in women was family values. Economical preparation for rural living was more important for men, and the sufficient understanding and internalization of rural living was more important for women. In particular, family values represented the main variable between men and women in terms of marital satisfaction. These results suggest that family relationships may be the most important factor influencing rural migrants' marital satisfaction and that spousal relationships may be the core factor influencing family relationships.

• Journal of the Korean Society of Clothing and Textiles
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• v.38 no.3
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• pp.355-371
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• 2014

The present study investigated the dimensionality of satisfaction and dissatisfaction as well as evaluated the effects of social commerce characteristics on satisfaction and dissatisfaction. The conceptual framework of the study was built on Herzberg's motivation-hygiene Theory and the Kano Model. We gathered 519 data by social commerce users through an online survey and used SPSS 20.0 for the analysis. The findings showed that satisfaction and dissatisfaction are two distinct constructs; in addition, nine characteristics of social commerce were derived from factor analysis. Among the nine factors of social commerce characteristics, diversity had a positive influence only on satisfaction and uncertainty had only a positive impact on dissatisfaction; however, price discount, product quality and transaction safety, influenced both satisfaction and dissatisfaction. There were several factors that had no significant influence on both satisfaction and dissatisfaction. The findings of the study support Herzberg's motivation-hygiene Theory and the Kano Model. The present study helps social commerce managers establish a plan to maximize factors that influence consumer satisfaction and minimize the factor influencing dissatisfaction.

• The Journal of Economics, Marketing and Management
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• v.8 no.1
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• pp.29-35
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• 2020

Purpose - In this study, among the various stresses experienced by single-family senior citizens, we will focus on economic and financial stress and help to comprehend it generally, examine the differences in economic and financial stress and coping behaviors caused by the background variables in the aged group, and verify the variables that affect economic and financial stress, response behavior, and life satisfaction. Research design, data, and methodology - First of all, frequency analysis and technical statistics were conducted to identify the general characteristics of the elderly (characteristics of demographic sociology, social relationships) and the satisfaction level of life. Secondly, Hierarchical Multiple Regression Analysis was conducted to analyse influential factors on life satisfaction. Results - looking at the demographic characteristics of the elderly showed that in case the spouse exists, the level of satisfaction in life was shown to be higher. Next, looking at the characteristics of economic stress showed that the lower the economic stress was, the higher the satisfaction level of life was shown. Conclusions - Since stress has been identified as the most influential variable in life satisfaction through this study, we believe that economic and financial stress should be studied together as a parameter to find out which factors influence life satisfaction, or studies to reduce stresses for experts and senior party members altogether is also needed.

• Journal of Korean Society for Quality Management
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• v.47 no.4
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• pp.807-822
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• 2019

Purpose: To increase the competitiveness of the university and improve the quality of education by providing education services that meet the student's satisfaction needs based on the education service quality survey of university students. Methods: A questionnaire consisting of 6 elements and 38 questions was prepared and students were surveyed. The importance and satisfaction ISA analysis was conducted. Results: The results of this study are as follows; there was a difference in the perception of importance and satisfaction by student characteristics regarding the results of educational service quality measurement. Working students need an extra effort in the educational environment and foreign students in student services. Conclusion: The importance of educational service quality-satisfaction survey should be used to identify the factors of educational service quality by student characteristics to improve student satisfaction, improve the quality of education, and support educational services with a strategic approach.

• Journal of Korean Public Health Nursing
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• v.13 no.2
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• pp.143-160
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• 1999

The purpose of this descriptive survey study was to examine the following items. 1) Score distribution of life satisfaction. powerlessness. perceived health status and self-esteem 2) Demographic characteristics and the affection of socioeconomic characterictics to life satisfaction. powerlessness. perceived health status and self-esteem 3) Correlationship between life satisfaction. powerlessness. perceived health status and self-esteem 4) Determining the factors affecting life satisfaction The subjects were 167 urban elderly people. Data were collected from May to July in 1998 using the questionaires. The data were analyzed by mean. ANOVA. Pearson correlation coefficient and stepwise multiple regression with SPSS win 7.5 program. The results were as follows : 1) The degree of life satisfaction and powerlessness were relatively low with the mean score of 42.4 and 39.79 respectively. and perceived health status and self-esteem were relatively high with the mean score of 3.15 out of 5 and 27.3 respectively. 2) There were no significant differences between demographic characteristics and life satisfaction. Education(F=2.91. p=0.02), previous employment(F=2.23. p=0.03) and marital status(F=3.85. p=0.04) showed significant differences in the relationship between demographic characteristics and powerlessness. Sex(F=6.40. p=0.0l). education(F=3.30. p=0.0l). marital status(F=7.13. p=0.008) and kinds of living togather(F=3.69. p=0.003) showed significant differences in the relationship between demographic characteristics and perceived health status. There were no significant differences between demographic characeristics and self-esteem. 3) Monthly allowance(F=3.68. p=0.007). participation in social activity(F=5.90. p=0.000) and number of social activities(F=5.27. p=0.000) showed significant differences in the relationship between socioeconomic characteristics and life satisfaction. Monthly allowance(F=3.13. p=0.01) and number of social activities(F=2.7. p=0.02) showed significant differences in the relationship between socioeconomic characteristics and powerlessness. There were no significant differences between socioeconomic characteristics and perceived health status. Montly allowance(F=4.82. p=0.001). particpation in social activity(F=2.90. p=0.02) and number of social activities(F=3.79. p=0.003) showed significant differences m the relationship between socioeconomic characteristics and self-esteem. 4) Powerlessness showed negative correltionship with perceived health staus(r=-0.295. p<0.001). self-esteem(r=-0.463. p<0.001) and life satisfaction(r=-0.514. p<0.001). Perceived health status showed positive correltionship with self-esteem(r=0.312. p<0.001) and life satisfaction (r=0.377. p<0.001). Self-esteem showed positive correlationship with life satisfaction(r=0.652. p(<0.001). 5) The predicting variances for life satisfaction m elderly people were self-esteem. powerlessness. participation in social activity and perceived health status. The most influencing factor among the variances was the self-esteem$(42.5\%)$ and powerlessness was the second. Both of self-esteem and powerlessness accounted for $48.2\%$ in life satisfaction. The addition of participation of social activity and perceived health status accounted for $52.9\%$ in life satisfaction.

• Korean journal of food and cookery science
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• v.32 no.6
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• pp.745-753
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• 2016

Purpose: This study was conducted to provide basic data for human resources management of hospital foodservice employees by determining their job characteristics, job satisfaction, and organizational commitment according to recent hospital environment changes. Methods: Our survey was administered to 248 hospital foodservice employees in Busan area from September 1 to September 25, 2014. A total of 158 questionnaires were used for final analysis. Results: The mean score of job characteristics showed significantly difference by work experience (p<0.001), annual salary (p<0.01), and cooking certification (p<0.05). Job satisfaction had significantly difference by the age (p<0.05), annual salary (p<0.001), and turnover intention (p<0.001). Organizational commitment showed significantly (p<0.001) difference by age, work experience, and annual salary. There was positive correlation (p<0.001) between organizational commitment and job characteristics, job satisfaction. Organizational commitment had significantly positive correlation with skill variety (p<0.001), feedback (p<0.01), and task significance (p<0.001) of job characteristics, with work (p<0.001), pay (p<0.001), and co-workers (p<0.001) of job satisfaction. Job characteristics (${\beta}=0.249$, p<0.001) and job satisfaction (${\beta}=0.380$, p<0.001) had positive influences on the organizational commitment(p<0.001). In sub factors of job satisfaction, work (${\beta}=0.291$, p<0.001) and pay (${\beta}=0.252$, p<0.01) had positive influences on organizational commitment. Conclusion: To develop the organizational commitment, hospital managers need to reinforce responsibility and fulfillment by job enrichment and to consider increasing salaries to get a higher satisfaction from foodservice employees.

• Journal of the Korean Dietetic Association
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• v.4 no.1
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• pp.30-39
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• 1998

This study was carried out to investigate the job characteristics and relationships between general characteristics and job satisfaction of the dietician in community health center. The subjects were 40 dieticians who responded to the questionnaire distributed at the annual education program in 1997. Statistical data analysis was completed using SAS package program for frequencies, means, $x^2$-test, ANOVA and Duncan's multiple range test. The results of this study can be summarized as follows. 45.0% of the dieticians were 26 to 30 years old, four-year-course university graduates were 75.0% and daily workers were 72.5% The level of the job satisfaction of the dietician in community health center was the highest in the relationship with colleagues. The other parts of job satisfaction such as effects of nutrition counselling and education, value achievement as a dietician, general work and supervision by supervisors were above average, The general characteristics such as the age, the level of education, employment conditions, working hours per week and total length of service were significantly to all fields of job satisfaction except general work.

• Journal of Digital Convergence
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• v.11 no.3
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• pp.221-232
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• 2013

Setting organization justice and executive characteristics as independent variables, job satisfaction as dependent variable and trust as mediating variable for small and medium enterprise, this study intended to corroboratively identify the mutual impact between independent variables and dependent variables. The study shows that the distribution justice, procedure justice and interaction justice of organization justice wholly have positive(+) impact on job satisfaction and leadership characteristics, impact characteristics and psychological characteristics of executive characteristics wholly have positive(+) impact on job satisfaction, thereby having mediating effects through trust perceived by employees. Namely, if the job efficiency and moment is enhanced by increasing employees' job satisfaction, the productivity of enterprise will be heightened after all and its profitability will be improved in the long run.