• 제목/요약/키워드: Sales Design

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농특산물 직거래판매시설에 관한 현장중심의 참여디자인 효과: 참여자의 의식변화를 중심으로 (The Effect of Field-Based Participation Design on Agricultural Direct Sales Facilities: Process Change of Awareness on Participant)

  • 서애은;홍정표;하은영;채혜성
    • 감성과학
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    • 제21권1호
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    • pp.165-176
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    • 2018
  • 변화하는 사회에 따라 디자인 과정에서도 사용자의 참여를 요구하는 참여디자인이 증가하지만, 실제 디자인개발에서 발생하는 문제 개선이나 참여디자인의 효과를 나타내는 연구는 미비한 실정이다. 이에 사용자 현장을 중심으로 한 참여디자인을 통해 참여자의 의식변화 측면에서 효과를 확인하고자, 본 연구에서는 농촌의 농특산물 직거래판매시설을 대상으로 이해관계자 모두가 참여한 참여디자인 프로그램을 통해 참여자 의식변화를 조사하여 현장중심의 참여디자인 효과를 확인하였다. 먼저 문헌고찰 통해 참여디자인의 이해와 연구동향을 살핀 다음 효과분석을 위한 효과 검증모델을 활용하여 설문 문항을 개발하고, 참여디자인 프로그램의 디자인워크숍을 구성하여 이를 현장에 적용하였다. 효과를 분석하기 위한 참여자 의식변화 조사는 프로그램의 사전과 사후에 동기, 지식, 인식, 기능, 참여의 영역에서 디자인전공자를 대상으로 설문조사를 진행하고, 개방형 질문에서 추가로 결과를 보완하여 참여디자인의 효과를 파악하였다. 그 결과, 참여디자인 프로그램을 통해 참여자들은 직거래판매시설에 대한 지식과 기능의 영역에서 효과가 있었고, 참여디자인의 결과에 높은 만족감과 공동 작업의 중요성을 느끼는 것으로 나타났으며, 운영과정에서는 농촌의 현장특성에 맞게 프로그램의 충분한 일정계획 마련과 원활한 디자인 작업을 위한 환경조성이 필요한 것으로 나타났다.

백화점 특약매입 거래에서 판매수수료의 결정요인 : 거래비용, 힘-의존이론과 자원기반이론의 통합적 관점 (Determinants of Department Store Sales Commissions Under Consignment Contracts: An Integrated Perspective)

  • 이호택;염민선;서헌주
    • 유통과학연구
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    • 제13권11호
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    • pp.47-58
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    • 2015
  • Purpose - This study aims to seek determinants of department store sales commission rates under consignment contracts based on transaction cost theory, the power-dependence view, and the resource-based view. A consignment contract is a unique contract where the retailer, over a given period, takes possession of goods owned by a supplier, promotes the sales of these goods, and receives a profit share from their sales. Under this contract, the supplier owns the goods until they are sold. In department stores in South Korea, over 70% of overall sales comes through consignment contracts. In other words, this is the most popular contract agreement between large retailers and vendors in South Korea. Consignment contracts yield high profits to department stores with minimal sales uncertainty, stock cost, and marketing investment. Many suppliers believe the consignment contract commission rates are too high. However, department stores disagree. They state that the commissions are not high as they generate new value for the suppliers by accumulating up-to-date merchandise and supporting various marketing programs on their behalf. Recently, consignment contracts have been critically examined and scrutinized by politicians, mass media, and the public of Korea. This study further intends to derive implications reflecting both buyer and seller perspectives as well as offer insights to policy makers in making appropriate decisions. Research design, data, and methodology - To verify the proposed research model and test hypotheses, the authors selected 164 suppliers, which currently have relationships with department stores. This study carefully investigated the reliability, content validity, convergent validity, and discriminant validity of the proposed model. The data were analyzed using SPSS 18.0 and AMOS structural equation modeling program Results - For the transaction cost theory and the power-dependence view, the results indicated that product diversity and demand volatility had a positive impact on the sales dependence on a department store. Dependence in turn had a positive effect on the sales commission under the consignment contract. Based on the resource-based view, the department store's marketing capability, the supplier's perception toward merchandising, and supporting activities could enhance the department store's channel leadership in the buyer-seller relationship. Subsequently, the channel leadership had a positive effect on the sales commission. However, product complexity had no relationship with department store dependence. Conclusions - This is the first empirical research that investigates the determinants of sales commissions under consignment contracts in the domestic retail industry. This study reveals several theoretical and practical implications for both marketing scholars and marketers. In terms of theoretical implication, this study integrated and enlarged certain theoretical background, such as transaction cost theory, the power-dependence view, and the resource-based view, to explain the determinants of sales commissions under consignment contracts that include sales revenue. From a business management viewpoint, this research offers useful insights for policy makers by applying two different perspectives, both the manufacturer and the retailer, in terms of the sales commission issue under a consignment contract.

한국 패션기업의 세계화 추세 연구 (Globalization Trends of Korean Fashion Enterprises)

  • 손미영;이은영
    • 한국의류학회지
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    • 제27권11호
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    • pp.1219-1228
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    • 2003
  • This research was conducted to find out what the general globalization trends of Korean fashion enterprises are, and what the factors required the Korean fashion enterprises to improve the global competitiveness under the globalized circumstances are. The data were collected from the survey by questionnaire on Korean leading fashion enterprises and the Directory of Companies Branching out abroad in 2000/2001(Korea Trade-Investment Promotion Agency, 2000). The Results of the research are as follows: first, Korean fashion enterprises expanded evenly worldwide in the sales and distribution functions while relying heavily on Asian countries for manufacturing functions; Secondly, the globalization of Korean leading fashion enterprises was progressed, but still remains at the stage of the sales of manufacturing capability or the sales of low costs products rather than at the stage of manufacturing products of high added-value or the sales of design or marketing capability. Thirdly, the factors for the global competitiveness of the Korean fashion enterprises are related to capability of low cost, quick response, product development, marketing, internationalization and high value added.

The Negative Impact Study on the Information of the Large Discount Retailers

  • Kim, Jong-Jin
    • 유통과학연구
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    • 제13권7호
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    • pp.33-40
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    • 2015
  • Purpose - This study aims to find out what impacts large retailers' behaviors appearing when they promote the strengthening of their market dominating power in the trade relations with small and medium suppliers or in the market can have on consumers. Research design, data, methodology - This study analyzed negative information (news) on large retailers (Lotte Mart, E-Mart and Homeplus) based on the monthly data over the past five years from 2008 to 2012 and also analyzed the correlation between dependent variables that are likely to affect sales through large retailer economic index, Results - This study conducted a correlation analysis on the time lag of the factors that have an impact on the negative information and sales of large retailers in order to analyze how consumers respond to the choice of large retailers' store (store sales) when they perceived negative information about the un- ethical behaviors of large retailers. Conclusions - Unfair and negative information on large retailers appeared significant for the hypothesis that sales will be affected by the image of large retailers and change of consumer attitudes.

Effect of Customer-acquisition Orientation on Salespeople's Performance in Distribution of Pharmaceuticals

  • CHO, Yeonjin;JEON, Jin-A
    • 유통과학연구
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    • 제20권10호
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    • pp.119-129
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    • 2022
  • Purpose: The purpose of this study was to investigate sales managers' strategic focus on customer acquisition, specifically its effect on salespeople's performance. In addition, this study aimed to determine how salespeople's interpersonal skills, salesmanship skills, and technical knowledge affect the relationship between customer-acquisition management and salespeople's performance. Research design, data, and methodology: This study conducted a survey of 310 salespeople working at pharmaceutical companies. A structural equation modeling approach was applied to test the main effects and interaction effects using AMOS. Results: The results indicated that both managers' customer-acquisition orientation and salespeople's salesmanship skills and technical knowledge positively affected the latter's performance. Further, it was found that the higher the technical knowledge of the salesperson, the greater the effect of the customer-acquisition orientation on sales performance. Conclusions: Sales managers should enable salespeople to quickly acquire technical knowledge with respect to the market, products, competitors, and company policy so that they can bring greater synergy to the customer-acquisition orientation.

분산신원증명 기술을 활용한 허위 부동산 매물정보 검출에 관한 연구 (A Study on the Identification of fake Estimate Service using DID)

  • 문정경;김진묵
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2021년도 춘계학술대회
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    • pp.649-651
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    • 2021
  • 최근 들어, 부동산 매물에 대한 O2O 서비스가 웹 플랫폼 및 앱이 널리 보급되고 있다. 이로 인해서 매도자와 매수자, 부동산 중개업자는 빠르고 편리하게 부동산 매매, 전세 계약을 수행할 수 있다. 하지만, O2O 기반의 부동산 매물 정보시스템에서 가짜 정보 게시, 매물 정보에 대한 부분 수정, 고의적인 매물 정보의 미-게시로 인해서 부동산 매수자의 시간과 비용을 낭비하게 한다. 그러므로 우리는 웹 플랫폼에서 발생 가능한 부동산 매물정보들의 허위 여부를 검출 방식을 제안하고, 이에 관한 제안시스템을 설계 및 구현한다. 이를 위해서 분산 신원인증 프로토콜인 DID를 기반으로 한 개인신원증명과 매물정보 자체에 대한 검출 방식을 제안한다. 우리가 제안한 허위 부동산 매물정보 검출시스템은 3단계로 부동산 매물정보의 존재 여부 판별, 허위 매물 정보의 부분 수정 또는 고의적 미-게시 여부를 증명할 수 있다.

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인터넷 의류제품 구매에서의 가격태도유형에 따른 제품 및 서비스 품질 평가 (The Evaluation of Product and Service Quality according to Apparel Consumers' Attitude toward Price in Internet Purchase)

  • 지혜경
    • 한국의상디자인학회지
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    • 제12권4호
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    • pp.183-195
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    • 2010
  • The purpose of this study is to find out the difference of evaluation of product and service quality according to consumers' attitude toward price in internet clothing purchase. This study surveyed 400 male and female consumers in their 20s-30s for empirical analysis in August 2010 who have ever purchased clothing through internet shopping malls. For statistical analysis, descriptive statistics, factor analysis, ANOVA analysis, Duncan test and cluster analysis are carried out using SPSS for Windows 12.0. The results are as follows. First, consumers' attitude toward price dimensions in internet clothing purchase are found 6 factors of sales proneness, price-prestige, price-comparison, low price, utility value and pricequality. Second, based on the attitude toward price dimensions, consumers are categorized into utility value seeking, sales price seeking, multi-dimension price seeking, lack price consciousness, low price seeking group. Third, there are significant differences in product quality and service quality depending on attitude toward price-based consumer types. In particular, sales price seeking and multi-dimension price seeking groups have higher values on product and service quality than other groups. The results of this study will help internet fashion mall businesses to develop price strategy and manage product and service quality.

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금융시장에서 영업사원의 지각된 평가 공정성과 직무성과 간의 구조적 관계 (Structural Relationship between Salesperson's Perceived Evaluation Fairness and Job Performance in the Financial Market)

  • 이준섭;김지영;이한근
    • 유통과학연구
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    • 제14권12호
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    • pp.141-151
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    • 2016
  • Purpose - Salesperson perceptions of the fairness and accuracy of a performance evaluation system were examined by managerial and professional employees of large organization. The performance evaluation process is central to many personal decisions such as attitude for job and sales performance. This study investigates the relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. The main purpose of this study is to develop and empirically test a comprehensive model of salespersons' perceived evaluation fairness on sales performance. For this purpose, we identified the structural relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. Also we investigate the mediating effects on job satisfaction and organizational commitment between perceived evaluation fairness and sales performance. Research design, data, and methodology - To empirically test these relationships, data were collected by in-depth interviews from sales managers and questionnaire surveys from 300 salespersons who work for sales area (credit card company, insurance company). Demographically, the overall sample was 91.6% female, 77.9% 30s and 40s, and 34% college educated, with an average tenure with their present organizations of 4 years. The questionnaire was composed of total 20 items dealing with frequency, quality, and consequences of perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. To test the research hypotheses, collected data analyzed by confirmatory factor analysis (CFA) and structure equation model (SEM). Results - Through extensive and rigorous literature review process of related literature(Perceived evaluation fairness, Job satisfaction, Organizational commitment, Sales performance), research model and research hypothesis was set up. This study obtains the following research results. First, perceived evaluation fairness has a positive effect on job satisfaction, whereas the effects of perceived evaluation fairness on organizational commitment and sales performance did not show statistically significant result. Second, job satisfaction and organizational commitment have complete mediating roles to the relationship between perceived evaluation fairness and organizational commitment, and relationship between perceived evaluation fairness and sales performance. Conclusions - Based on the results, salespersons' perceived evaluation fairness is one of the key independent variable for making high job satisfaction, organizational commitment, and sales performance. Finally the theoretical, managerial implication and research limitations are mentioned in the discussion.