• Title/Summary/Keyword: SNS participation

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Effects of SNS Characteristics on SNS Engagement and Consumer Brand Engagement

  • CHO, Byung-Kwan;SHIN, Hyang-Sook
    • The Korean Journal of Franchise Management
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    • v.11 no.2
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    • pp.23-39
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    • 2020
  • Purpose: Social Network Sites(SNS) have been grown up as a public communication channel consumer frequently participate in. Most of food service brands are utilizing social media for advertising recently. As a result of SNS marketing, food service brands anticipate positive outputs from SNS engagement and consumer brand engagement so that we need to verify structural relationship among SNS characteristics, SNS engagement and consumer brand engagement. Research design, data, and methodology: This study identifies that SNS characteristics have effects on SNS engagement and examines relationship between SNS engagement and behavioral engagement. We conceptualize SNS characteristics as information quality, hedonic level and interaction. Furthermore, SNS engagement is composed of SNS participation, positive word of mouth(WOM). In order to verify the purposes of this research, research model and hypotheses were developed. All constructs were measured with multiple items developed and tested in the previous studies. Sample data were collected from 433 online survey panels and analyzed by using SmartPLS 3.2.9. Result: The findings of this research are as follows. First, information quality is positively related with SNS participation. Hedonic level and interaction have impacts on SNS participation and positive WOM respectively. Second, SNS participation has positive effects on positive WOM. Third, both SNS participation and WOM influence behavioral engagement respectively. Conclusions: The implications demonstrate that SNS characteristics such as information quality and hedonic level and interaction exert effects for consumer to participate in SNS brand page. Meanwhile, hedonic level and interaction influence on positive WOM but information quality doesn't. SNS participation and positive WOM affect consumer to engage in specific brand behaviorally as well. Therefore, food service brand marketer is required to manage SNS information quality and hedonic level and interaction among members to encourage SNS participation and positive WOM. As SNS participation and positive WOM increases behavioral engagement of consumer, marketer needs to incentivize SNS participation and look after situation of positive WOM and respond swiftly.

The Influence of SNS and Podcasts on the Political Participation of Korean Youth: A Case Study of the Candle Light Rallies and the 2017 Impeachment of the Korean President

  • Lee, Changho
    • Journal of Contemporary Eastern Asia
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    • v.20 no.2
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    • pp.1-18
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    • 2021
  • This study investigates the influence of social network services (SNS) and political podcasts on youth participation in candlelight rallies leading up to the impeachment of the Korean president. It also examines the effect of SNS and podcasts on online participation through SNSs. It was found that engaging in political discussions with friends or parents and news media use, including TV and Internet newspapers, exerted a major positive influence on participation in the rallies. However, SNS had a negative influence, while podcasts did not have a significant effect. On the other hand, SNS and podcasts had a positive influence on online participation. The results of structural equation modeling showed that SNS and podcasts affected SNS participation in the mediation of political discussion and political efficacy.

A Critical Review of SNS Political Participation Studies (SNS 정치참여 연구 동향)

  • Yun, Seongyi
    • Informatization Policy
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    • v.20 no.2
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    • pp.3-19
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    • 2013
  • Studies on the SNS political participation have covered issues of SNS effect on political participation, electoral campaigns, and the public sphere. Such issues as characteristics of SNS political participation, the characteristics of SNS users, SNS effect on the political participation, active SNS political participants, and the impact on young people's political participation, etc. have been studied in the area of political participation effect. On the election issues, SNS impact on election turnout, voting behavior, and the election results were main research topics. Finally, the research on the public sphere mainly discussed topics of quality of SNS information and social fragmentation phenomenon. What is commonly observed across all the three subjects is that the conflicting claims appear to almost all the topics. These contradictory findings are likely to occur because variables of real politics are not fully taken into account and research variables are not strictly manipulated. We can get more accurate research results in the study of SNS political participation when we conduct cross-national research reflecting the context of real politics and also designing independent variables more in detail and elaborately.

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The Effects of Usage Motivation of Hashtag of Fashion Brands’ Image Based SNS on Customer Social Participation and Brand Equity : Focusing on Moderating Effect of SNS Involvement (패션브랜드의 이미지 기반 SNS에서 해시태그의 이용동기가 고객소셜참여와 브랜드 자산에 미치는 영향 : SNS 참여도의 조절효과를 중심으로)

  • Chae, Heeju;Shin, Jiye;Ko, Eunju
    • Fashion & Textile Research Journal
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    • v.17 no.6
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    • pp.942-955
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    • 2015
  • Hashtag has emerged and become one of cultural trend. Given that more and more firms in the fashion industry are using hashtag on images based on SNS to provide information of their products and to communicate with their customers. Especially, hashtags through voluntary participation of users provides the perspective of how customers consume their products. Therefore, this study focused on the using motives of hashtag in image based SNS with customer social participation as mediator towards brand equity. The purpose of this study is (1) to investigate the usage motivation of hashtag of image contents based SNS, (2) to expose how each usage motive affects customer social participation and (3) to find out how customer social participation has an effect on brand equity. In order to achieve the objectives of this study, first we conducted an in-depth interview on 8 image based SNS heavy users to understand the using motives of hashtags. Furthermore, we conducted online surveys amongst people aged between 20s and 30s of image contents based SNS users. As a result of this study, followings were figured out. First, four of usage motivation of hashtag were examined through in-depth interview and previous studies; interest sharing, social interaction, ease of use and enjoyment. Second, usage motivation of hashtag has a significant effect on customer social participation. Third, customer-media participation and customer-customer participation impact positively on brand equity. Lastly, level of customer social participation has the moderating effect on the relationship between motivation of hashtag and customer social participation.

The Correlation between Social Network Service Strength and Social Participation of University students (대학생의 소셜네트워크서비스 강도와 사회참여의 상관관계)

  • Kim, Tae-June;Park, Yun-Ju;Lee, Seul-Ki;Lee, Yoon-Hee;Ji, Si-yeon;Jeon, Byoung-Jin
    • The Journal of Korean society of community based occupational therapy
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    • v.6 no.1
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    • pp.1-11
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    • 2016
  • Purpose : By confirming the relationship of the Social Network Service(SNS) strength and social participation, it tries to present the basic data of the social participation of the university students. Method : Students that department of Occupational Therapy in K University was done to target 136 people. SNS strength was measured to be stored in the mobile phone SNS friends and KakaoTalk average call times. measurement tool of social participation was used Maastricht Social Participation Profile(MSPP) as modifed by Godelief et al.(2009). MSPP is composed of formal social participation(undertaking) and informal social participation(contact with friends and acquaintances and contact with family) item. Results : The study shows a significant correlation between the number of SNS friends and Undertaking item and between KakaoTalk average call times and Contact with friends and acquaintances item(${\alpha}=0.05$). Conclusion : College student SNS strength and social participation showed a correlation. Therefore, The higher the SNS strength and social participation is determined to have a positive impact on the daily life of college students.

How Does SNS Change Politics?: Focusing on Reliability of Political Information, Switching of Political Support, and Political Efficacy (SNS는 정치를 어떻게 변화시키는가?: 정치정보 신뢰, 지지의 전환 및 참여 효능감을 중심으로)

  • Song, Kyong-Jae;Yim, Jeong-Bin;Chang, Woo-Young
    • The Journal of the Korea Contents Association
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    • v.16 no.7
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    • pp.154-167
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    • 2016
  • This study is to analyze whether the use of SNS in politics has any political effects. Most previous studies on political participation by SNS tended to just focus on the participation difference between SNS users and non-users. The test results first show that the development of ICT increases citizens' interest in political information and differentiate the methods of their political participation. Second, we identified SNS users tend to have higher reliability in political information and greater transversion effects by the use of media. Finally, the study verifies SNS is a more effective tool in collective actions such as non-customary rallies and demonstration rather than in customary political participation.

The Effects of the SNS Activities of Politicians on Political Efficacy and the Intention to Participate in Voting

  • Koo, Jahyun;Kim, Joonho
    • Asia pacific journal of information systems
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    • v.26 no.1
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    • pp.22-40
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    • 2016
  • Political activities through social networking service (SNS) are common in the political communication environment. The main aim of this study is to present logical and empirical evidence on the effects of politicians' SNS activities. To achieve this goal, this research analyzed the relationship between the SNS activities of politicians and the political efficacy and political participation of citizens through a survey of 644 people. The results of the survey analysis showed that politicians' SNS activities have a positive effect on both the internal and external efficacies of citizens and that these efficacies positively influence political participation. This finding means that the SNS activities of politicians promote political participation by increasing the political efficacy of citizens and states. The results also suggest that SNS, with its characteristics of communication and interaction, plays a crucial role as a political communication medium. Therefore, with SNS, a variety of information sources on politics can be offered, suggestions from citizens can be embraced, and such suggestions can be revealed to politicians as a means of promoting political efficacy and participation.

A Study on the Influence of Group Formation in SNS on Information-Sharing Behavior (SNS에서의 그룹 형성이 정보공유 활동에 미치는 영향에 관한 연구)

  • Kim, Jongki;Kim, Jinsung
    • The Journal of Information Systems
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    • v.22 no.2
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    • pp.25-49
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    • 2013
  • By virtue of the development and widespread of social network services, the importance of SNS for an individual's social capital formation as well as people's act of sharing information is increasingly highlighted. However, there are still few empirical studies on successful formation of SNS, people's attitude towards participation in SNS, and the brisk act of sharing information in the SNS as yet. This study performed an analysis that, in terms of forming the successful SNS, people's attachment to the group in SNS induces the attitude towards the participation in SNS, and the information-sharing act on the basis of the socio-psychological theory. For this purpose, this study carried out empirical study by dividing the influential factors into the attachment to online group, and attachment to the members in SNS group on the basis of trust. This study set up the component factors in trust as high-dimensional factors, and used SPSS 18.0 and SmartPLS 2.0 as analysis tools. Analysis results confirmed that group formation in SNS and people's attachment to the group were significantly influence attitude towards participation in SNS as well as information sharing behavior. This result implies that group formation in SNS plays an important role in active use of SNS.

Research on the Effect of Different motivations on the Participation in SNSs (SNS 이용동기가 참여활동에 미치는 영향 연구)

  • Shim, Hye-Young;Lim, Keol
    • Journal of Digital Contents Society
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    • v.12 no.3
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    • pp.383-390
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    • 2011
  • The purpose of this study was to examine major motivations for using SNSs and the effect of them on SNS participation. In order to address the research questions, 253 undergraduate and graduate students participated. Results of the study were summarized as follows. First, Cyworld was mainly used followed by Facebook and Twitter. Most of the respondents had access to SNSs via smart devices. The average frequency of SNS use was 1-3 times a day and they used them less than 30 minutes a time. The reasons why they started to use SNSs were mainly to follow current trends, maintain friendship, and accept acquaintances recommendations. Second, the result of component analysis derived four primarily underlying dimensions related to SNS use; self-satisfaction, social interaction, recreation, and information seeking. Third, both self-satisfaction and social interaction motivation had significant correlation with SNS participation. The results of multiple regression analysis showed that self motivation was more influential on active participation than social interaction and information seeking motivation.

The Effect of the SNS service and personal characteristics on Participation Intention (SNS 서비스특성과 개인특성이 참여의도에 미치는 영향)

  • Oh, Duk-Shin;Lee, Sin-Bok;An, Ki-Hun;Moon, Jun-Hwan
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.3
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    • pp.243-258
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    • 2017
  • Recently, Due to advances in smart-phones and mobile devices, the use of SNS is increasing in recent years. Online networking is building new paradigms in terms of creating personal needs. Along with the nature of mobile devices, it is expected to have a lot of impact on SNS service participation. The study focused on the effect of SNS on SNS participation and ease of use of social characteristics and ease of use of SNS. A survey was conducted on a survey of SNS users and analyzed the data through the structural equations. The study found that the study of social networking was statistically significant in terms of the intent of identifying the usefulness of SNS and ease of use and ease of use.