• Title/Summary/Keyword: SMES Consulting

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A Study on the Effects of the Failure tolerance of Re-founders on Management Performance Through Exploration and Exploitation (재창업자의 실패내성이 탐색 및 활용을 통해 경영성과에 미치는 영향에 대한 연구)

  • Jun, Jung-gu;Seo, Young-Wook
    • Journal of the Korea Convergence Society
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    • v.11 no.10
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    • pp.267-277
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    • 2020
  • This study examined the impact of failure tolerance on exploration and exploitation activities and the impact of these activities on management performance in the representatives of re-start-up companies. Recently, policy and social support for re-starting businesses has been increasing. This study seeks to verify whether the psychological factors of the re-founder are related to management performance. Therefore, a research model that combines failure tolerance, which is a psychological and pedagogical variable, and management performance, which is a management variable, was presented and empirical analysis was made. The research targets were conducted on re-founders who received funding from Korea SMEs & Startups Agency. The analysis of the psychological characteristics of the re-start-up, failure tolerance and the effect on the exploration and exploitation activity, all showed positive effects, and the analysis of the effect of the exploration and exploitation activity on the management performance, showed that the exploration activity did not affect, and the exploitation activity had a positive effect. This study is intended to provide theoretical and practical implications.

A study on the effect of consultants' competency and service quality on performance in Untact online export support business (온라인수출지원 사업에서 컨설턴트의 역량과 서비스품질이 사업성과에 미치는 영향)

  • Lee, Hyun-Jun;Jung, Jin-Teak
    • Journal of Digital Convergence
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    • v.18 no.10
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    • pp.119-128
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    • 2020
  • The rapid changes in the industrial environment are providing crises and opportunities for small and medium-sized export enterprises. This study focused on overseas marketing support projects, especially effective consulting support for online marketing, in response to changes in the role of SMEs. Through a survey on companies participating in the online export support project, it was analyzed that both the consultant's competence and service quality had a significant effect on satisfaction, and that satisfaction had a significant effect on corporate performance. Also, satisfaction showed some significant mediating effects. In order to achieve business results, the competence of the consultant and the quality of service must be achieved together. This study presents the criteria for determining substantive factors necessary for the improvement of export support projects, and further studies on capacity-building measures for each factor should be conducted in the future.

A study on the Effect of Organizational Justice and IT Support of SME on Innovation Behavior -Focusing on Knowledge Exploitation and Exploration- (중소기업 조직공정성과 IT지원이 혁신행동에 미치는 영향 연구 -지식활용 및 탐색 중심으로-)

  • Kim, Sung Hyo;Seo, Young Wook
    • Journal of Digital Convergence
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    • v.19 no.7
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    • pp.163-174
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    • 2021
  • In order to find the factors that influence behaviors for innovative work performance, this study tried to examine the relationship between organizational justice perceived by SME employees and IT support for differentiation on innovative behavior through knowledge exploitation and exploration. A survey was conducted on employees of SME, and the research hypothesis was verified using SPSS 22.0 and PLS 3.0 by analyzing the final 239 copies. As a result of the study, organizational justice and IT support showed a positive effect on knowledge exploitation and exploration, and knowledge exploitation and exploration had a positive effect on innovation behavior. Through this study, the theoretical foundation for organizational justice to influence knowledge exploitation and main search was established and the theoretical and practical implications for enhancing the competitiveness of the enterprise were presented through a comprehensive analysis of the two variables, organizational justice and IT support, which affect the innovation behavior of SMEs. Future research will require to study the performance part due to innovative behavior using various variables.

Open Innovation Model using Problem Solving Process and Facilitator for SMEs (개방형 혁신체계 구축을 위한 퍼실리테이터를 활용한 중소기업 집단문제해결 모형에 대한 연구)

  • Park, Sang Hyeok;Kim, Changone;Oh, Seunghee
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.5
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    • pp.43-52
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    • 2014
  • It becomes to be essential for firms to build up collaboration ecosystem with diverse entities and to be common for firms to absorb knowledge from external environment for their innovation. Companies try to transfer technological or knowledge asset to other firms through open innovation. The purpose of this research is to suggest the role of universities in University-Industry Collaborations besides research collaboration and we focus on the role of university to strengthen the regional business ecosystem network. For this research, we analyze a specific UIC(University Industry Collaboration) program called as "Business Clinic Day" which provides a consulting service for firms, especially, SMEs with a specific problem by a group of consultants including CEOs, professors, and heads of regional public or private service providers. Then we studied how the business network has changed after the program with network analysis. Also, we try to find out the main pattern of network structure extension of business ecosystem with interview. This study illustrates that changing types of network are formed between university and SMEs by clinic day. The result shows that not only new role as a network promoter, but also the partner as a technology-provider in the regional business ecosystem.

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An Empirical Study on the Effect of e-Commerce Guarantee Provided in Connection with e-Marketplace on the Management Performance of SMEs (e-Marketplace와 연계되어 제공되는 전자상거래 보증이 중소기업의 경영성과에 미치는 영향에 관한 실증연구)

  • Myung Soo Kang;Chang Hee Han
    • Information Systems Review
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    • v.21 no.2
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    • pp.139-155
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    • 2019
  • Recently, the domestic e-commerce market has achieved remarkable growth through the spread of e-commerce throughout the industry. Nevertheless, the ratio of e-commerce use by our small and medium-sized enterprises has turned out to be very low. The reason for this low participation rate of SMEs in B2B e-commerce market is due to various reasons, but also the lack of empirical performance measurement and evaluation considering the characteristics of B2B e-commerce market in which SMEs participate. Therefore, this study was intended to analyze the effectiveness of B2B e-commerce use of B2B e-commerce to companies that are provided in conjunction with e-Marketplace by public credit guarantee agencies with experience in use. To this end, 14 items related to finance derived through prior research were used to conduct management performance analysis and hypothesis verification from a financial perspective. The implications of this study are expected to be that an empirical performance analysis from the financial perspective of a B2B e-commerce guarantee Utilized company can be used as a basis for policymaking for the activation of the B2B e-commerce guarantee in the future, thus contributing to the establishment of a stable business environment by supporting the expansion of e-commerce by small and medium-sized businesses.

Business Intelligence and Marketing Insights in an Era of Big Data: The Q-sorting Approach

  • Kim, Ki Youn
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.2
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    • pp.567-582
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    • 2014
  • The purpose of this study is to qualitatively identify the typologies and characteristics of the big data marketing strategy in major companies that are taking advantage of the big data business in Korea. Big data means piles accumulated from converging platforms such as computing infrastructures, smart devices, social networking and new media, and big data is also an analytic technique itself. Numerous enterprises have grown conscious that big data can be a most significant resource or capability since the issue of big data recently surfaced abruptly in Korea. Companies will be obliged to design their own implementing plans for big data marketing and to customize their own analytic skills in the new era of big data, which will fundamentally transform how businesses operate and how they engage with customers, suppliers, partners and employees. This research employed a Q-study, which is a methodology, model, and theory used in 'subjectivity' research to interpret professional panels' perceptions or opinions through in-depth interviews. This method includes a series of q-sorting analysis processes, proposing 40 stimuli statements (q-sample) compressed out of about 60 (q-population) and explaining the big data marketing model derived from in-depth interviews with 20 marketing managers who belong to major companies(q-sorters). As a result, this study makes fundamental contributions to proposing new findings and insights for small and medium-size enterprises (SMEs) and policy makers that need guidelines or direction for future big data business.

Technology-Focused Business Diversification Support Methodology Using Item Network (아이템 네트워크를 활용한 기술 중심 사업 다각화 기회 탐색 지원 방법론)

  • Bae, Kukjin;Kim, Ji-Eun;Kim, Namgyu
    • Journal of Information Technology Services
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    • v.19 no.3
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    • pp.17-34
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    • 2020
  • Recently, various attempts have been made to discover promising items and technologies. However, there are very few data-driven approaches to support business diversification by companies with specific technologies. Therefore, there is a need for a methodology that can detect items related to a specific technology and recommend highly marketable items among them as business diversification targets. In this paper, we devise Labeled Item Network for Business Diversification Consulting Support System. Our research is performed with three sub-studies. In Sub-study 1, we find the proper source documents to build the item network and construct item dictionary. In Sub-study 2, we derive the Labeled Item Network and devise four index for item evaluation. Finally, we introduce the application scenario of our methodology and describe the result of real-case analysis in Sub-study 3. The Labeled Item Network, one of the main outcome of this study, can identify the relationships between items as well as the meaning of the relationship. We expect that more specific business item diversification opportunities can be found with the Labeled Item Network. The proposed methodology can help many SMEs diversify their business on the basis of their technology.

An Empirical Study on the Critical Success Factor of Technological Innovation of Small-Medium Sized enterprises by growth stages - Focusing on the Case Study (기술혁신형 중소·중견기업의 성장단계별 핵심성공요인에 관한 실증연구 - 사례연구를 중심으로)

  • Kim, Hong-Cheul;Lee, Sun-Kyu
    • Journal of Digital Convergence
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    • v.12 no.10
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    • pp.1-20
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    • 2014
  • For the most domestic small and medium sized enterprises, having found no solution of the growth. For most companies do overcome stagnation phenomenon in the growth phase, stratagy of the technical innovation is very important. In this paper, we will study the concept of growing pains and stagnation cause of domestic small and medium sized enterprises. Through this, classifying small and medium sized enterprises growing step and find out the factors that to lead technical innovation for growth. we suggest plan for stratagy to continue the growth of small enterprises to mid-sized enterprises a standpoint of the technical innovation at each growth step.

A Structural Analysis of the Factors Affecting Productivity Performance: Based on SME of Manufacturing Certified the PMS (중소기업의 생산성 성과 요인에 관한 구조적 분석: 생산성경영시스템(PMS) 인증 제조업을 중심으로)

  • Seo, Chang Soo;An, Oak Hyeon
    • Journal of Korean Society for Quality Management
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    • v.47 no.2
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    • pp.295-314
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    • 2019
  • Purpose: This study aims to investigate the factors affecting productivity performance for Korean SMEs of manufacturing which had obtained the certification of Productivity Management System(PMS) that is a Korean assessment program for enhancing maturity of company's management systems. Methods: The proposed model is based on the PMS model. The valid 759 data registered from 2010 to 2018 year was analyzed using SEM analysis for testing hypotheses. Results: The results are as follows. First, Leadership affects the five core sub-system processes positively, but doesn't a significant Business Performance directly. Secondly, HRM, Customer & Market Analysis, and Process Management excluding Productivity Development and Measurement Analysis and Knowledge Management have a significant effect on Business Performance. Lastly, when examining the mediation effect, Process Development, Customer & Market Analysis, and HRM have indirectly effect between Leadership and Business Performance. Conclusion: This study results suggest not only the role of leadership to improve productivity performance of SME, but also which core processes are focused and differentiated.

Factor Analysis on the Effect of Win-win Smart Factory Education on Job Satisfaction of Medium and Small-sized Enterprises (상생형 스마트팩토리 교육이 중소기업 직무만족에 미치는 요인분석)

  • Seo, Hongeil;Kim, Taesung
    • Journal of the Korea Safety Management & Science
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    • v.23 no.3
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    • pp.47-55
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    • 2021
  • Developed countries that have experienced decline in productivity due to the economic crisis in the past have come to recognize the smart factory as an important means to strengthen the competitiveness of the manufacturing industry due to the increase in labor costs, the avoidance of the manufacturing industry, and the resolution of the shortage of skilled manpower. The necessity of nurturing manpower for self-maintenance was felt through identifying factors for successful smart factory introduction by companies and providing smart factory education. Therefore, the effects of educational satisfaction and operational competency on self-efficacy as a parameter and self-efficacy as a parameter were analyzed using research models and hypotheses to determine whether there was an effect between job satisfaction as a dependent variable. As a result of the analysis, it was found that the mediating effect of self-efficacy and self-efficacy on job satisfaction was found to have significant effects on operational competency and self-efficacy as parameters, as well as educational satisfaction and operational competency. The implication of this study is that continuous education and innovation activities are important in order to increase the business performance of companies, and through this, the manufacturing competitiveness of SMEs can be improved.