Browse > Article
http://dx.doi.org/10.14400/JDC.2021.19.7.163

A study on the Effect of Organizational Justice and IT Support of SME on Innovation Behavior -Focusing on Knowledge Exploitation and Exploration-  

Kim, Sung Hyo (Department of Business Consulting, Dae Jeon University)
Seo, Young Wook (Department of Business Consulting, Dae Jeon University)
Publication Information
Journal of Digital Convergence / v.19, no.7, 2021 , pp. 163-174 More about this Journal
Abstract
In order to find the factors that influence behaviors for innovative work performance, this study tried to examine the relationship between organizational justice perceived by SME employees and IT support for differentiation on innovative behavior through knowledge exploitation and exploration. A survey was conducted on employees of SME, and the research hypothesis was verified using SPSS 22.0 and PLS 3.0 by analyzing the final 239 copies. As a result of the study, organizational justice and IT support showed a positive effect on knowledge exploitation and exploration, and knowledge exploitation and exploration had a positive effect on innovation behavior. Through this study, the theoretical foundation for organizational justice to influence knowledge exploitation and main search was established and the theoretical and practical implications for enhancing the competitiveness of the enterprise were presented through a comprehensive analysis of the two variables, organizational justice and IT support, which affect the innovation behavior of SMEs. Future research will require to study the performance part due to innovative behavior using various variables.
Keywords
Organizational Justice; IT Support Differentiation; Knowledge Exploitation; Knowledge Exploration; Innovation Behavior;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
1 K. S. Chang & K. Y Ahn. (2015). The Relationship Between Managerial System and Knowledge Management, and the Moderating Effects of Decentralization and Formalization in Small Business. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 10(6), 167-175   DOI
2 J. Benitez, A. Castillo, J. Llorens & J. Braojos. (2018). IT-enabled knowledge ambidexterity and innovation performance in small US firms: The moderator role of social media capability. Information & Management, 55(1), 131-143. DOI : 10.1016/j.im.2017.09.004   DOI
3 S. Z. Imamoglu, H. Ince, H. Turkcan & B. Atakay. (2019). The effect of organizational justice and organizational commitment on knowledge sharing and firm performance. Procedia Computer Science, 158, 899-906. DOI : 10.1016/j.procs.2019.09.129   DOI
4 D. W. Park & K. Y. Kwahk. (2020). The Effects of Information Systems Based Working Environment on the Performance of SMEs. Korean Management Review, 49(1), 215-249. DOI : 10.17287/kmr.2020.49.1.215   DOI
5 N. Rehman, S. Razaq, A. Farooq, N. M. Zohaib & M. Nazri. (2020). Information technology and firm performance: mediation role of absorptive capacity and corporate entrepreneurship in manufacturing SMEs. Technology Analysis & Strategic Management, 32(9), 1049-1065. DOI : 10.1080/09537325.2020.1740192   DOI
6 M. A. Abebe & A. Angriawan. (2014). Organizational and competitive influences of exploration and exploitation activities in small firms. Journal of Business Research, 67(3), 339-345. DOI : 10.1016/j.jbusres.2013.01.015   DOI
7 J. R. Kim & H. J. Ham. (2021). The Effect of Organizational Fairness of Social Welfare Officials on Organizational Commitment: Mediating effect of organizational support recognition. Journal of Digital Convergence, 19(2), 183-193.   DOI
8 C. G. Song & J. Y. Yoon. (2019). A Study of the Factors Influencing Knowledge Sharing Performance Focusing on J National University Hospital. Journal of Korean Associastion for Regional Information Society, 22(4), 37-64.
9 S. U. Lee, G. Park & J. Kang. (2018). The double-edged effects of the corporate venture capital unit's structural autonomy on corporate investors' explorative and exploitative innovation. Journal of Business Research, 88, 141-149. DOI : 10.1016/j.jbusres.2018.01.049   DOI
10 D. Lavie, U. Stettner & M. L. Tushman. (2010). Exploration and exploitation within and across organizations. Academy of Management Annals, 4(1), 109-155. DOI : 10.5465/19416521003691287   DOI
11 R. V. D. Gonzalez & T. M. de Melo. (2018). The effects of organization context on knowledge exploration and exploitation. Journal of Business Research, 90, 215-225. DOI : 10.1016/j.jbusres.2018.05.025   DOI
12 H. S. Kwon & Y. H. Han. (2020). A Study on the Relationship between Organizational Justice,Organizational Commitment, Customer Orientation, and Innovative Behavior Perceived by Small and Medium Sized Enterprises' Members: Focusing on the Mediating Effect of Knowledge Sharing Behavior. Korean Business Education Review, 35(3), 181-207. DOI : 10.23839/kabe.2020.35.3.181   DOI
13 G. Santoro & A. Usai. (2018). Knowledge exploration and ICT knowledge exploitation through human resource management: A study of Italian firms. Management Research Review, 41(6), 701-715. DOI : 10.1108/MRR-07-2017-0215   DOI
14 D. A. Levinthal & J. G. March. (1993). The myopia of learning. Strategic Management Journal, 14(S2), 95-112. DOI : 10.1002/smj.4250141009   DOI
15 J. A. Colquitt, D. E. Conlon, M. J. Wesson, C. O. Porter & K. Y. Ng. (2001). Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425. DOI : 10.1037/0021-9010.86.3.425   DOI
16 G. A. Kim & S. H. Kim. (2016). The Relationship between Organizational IT Capability, and IT Support and Performance : The Moderating Effects of Environmental Dynamics and Management Support. Korean Management Review, 45(5), 1587-1622. DOI : 10.17287/kmr.2016.45.5.1587   DOI
17 R. V. D. Gonzalez. (2019). Knowledge exploration and exploitation in team context. Total Quality Management & Business Excellence, 30(15-16), 1654-1674. DOI : 10.1080/14783363.2017.1400377   DOI
18 T. Akram, S. Lei, M. J. Haider & S. T. Hussain. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), 117-129. DOI : 10.1016/j.jik.2019.10.001   DOI
19 G. J. March. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71-87. DOI : 10.1287/orsc.2.1.71   DOI
20 M. Alavi & D. E. Leidner. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 107-136.
21 A. Pezeshkan, S. Fainshmidt, A. Nair, M. L. Frazier & E. Markowski. (2016). An empirical assessment of the dynamic capabilities-performance relationship. Journal of Business Research, 69(8), 2950-2956. DOI : 110.1016/j.jbusres.2015.10.152   DOI
22 Z. Ouyang, J. Sang, P. Li & J. Peng. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147-152. DOI : 110.1016/j.paid.2014.12.004   DOI
23 T. Akram, S. Lei, M. J. Haider & S. T. Hussain. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), 117-129. DOI : 10.1016/j.jik.2019.10.001   DOI
24 G. H. Hwang. (2015). The Impact of Six Sigma, Exploitation and Exploration on Performance. Journal of the Korean Society for Quality Management, 43(4), 559-572. DOI : 10.7469/JKSQM.2015.43.4.559   DOI
25 M. Y. Um. (2010). A Cross-Cultural Study on Diffusion of Culture-Contents: Focusing on Online Game Contents in Korea and the UK. Korean Management Review, 39(1), 81-106.
26 I. M. Prieto, E. Revilla & B. Rodriguez-Prado. (2009). Managing the knowledge paradox in product development. Journal of Knowledge Management, 13(3), 157-170. DOI : 10.1108/13673270910962941   DOI
27 N. K. Hansen, W. H. Guttel & J. Swart. (2019). HRM in dynamic environments: Exploitative, exploratory, and ambidextrous HR architectures. The International Journal of Human Resource Management, 30(4), 648-679. DOI : 10.1080/09585192.2016.1270985   DOI
28 N. Wang, H. Liang, W. Zhong, Y. Xue & J. Xiao. (2012). Resource structuring or capability building? An empirical study of the business value of information technology. Journal of Management Information Systems, 29(2), 325-367. DOI : 10.2753/MIS0742-1222290211   DOI
29 S. Rivard, L. Raymond & D. Verreault. (2006). Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance. The Journal of Strategic Information Systems, 15(1), 29-50. DOI : 10.1016/j.jsis.2005.06.003   DOI
30 P. J. Sher & V. C. Lee. (2004). Information technology as a facilitator for enhancing dynamic capabilities through knowledge management. Information & Management, 41(8), 933-945.   DOI
31 H. Kim & K. H. Park. (2015). The impact of collaboration process and capabilities on innovation performance in convergence environment. Journal of Digital Convergence, 13(5), 151-158.   DOI
32 H. Liu, W. Ke, K. K. Wei & Z. Hua. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), 1452-1462. DOI : 10.1016/j.dss.2012.12.016   DOI
33 B. Ibragimova, S. D. Ryan, J. C. Windsor & V. R. Prybutok. (2012). Understanding the Antecedents of Knowledge Sharing: An Organizational Justice Perspective. Informing Science, 15, pp. 183-205. DOI : 10.28945/1694   DOI
34 R. H. Moorman. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of Applied Psychology, 76(6), 845. DOI : 10.1037/0021-9010.76.6.845   DOI
35 O. Janssen. (2000). Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302. DOI : 10.1348/096317900167038   DOI
36 M. J. Kim & N. S. Kim. (2019). A Study on Organizational Culture and Organizational Justice Affecting Innovative Behavior. Korean Review of Corporation Management, 10(1), 199-229. DOI : 10.20434/KRICM.2019.02.10.1.199   DOI
37 S. W. Kim & S. H. Suh. (2018). Study on the Effect of Organizational Justice on Innovative Behavior. Korea Technology Innovaioin Society, 21(3), 1021-1049. DOI : 10.20434/KRICM.2019.02.10.1.199
38 T. M. Kim. (2015). The Effect of Organizational Justice on the Knowledge Sharing and Utilization in Hotel Firms. Tourism Research, 40(4), 41-59.
39 G. M. J. Donate & F. Guadamillas. (2011). Organizational factors to support knowledge management and innovation. Journal of Knowledge Management, 15(6), 890-914. DOI : 10.1108/13673271111179271   DOI
40 S. M. Nam, C. G. Hwang, D. S. Kwon & S. G. Hong. (2015). U-complaints call center agents organization fairness impact on job performance through organizational commitment and job satisfaction. Journal of the Korea Society of Digital Industry and Information Management, 11(3), 125-143. DOI : 10.17662/ksdim.2015.11.3.125   DOI
41 S. D. Kang. (2018). Interactive Justice as a Moderated Mediator between Open Communication and Knowledge-sharing Intention. Quarterly Journal of Labor Policy, 18(1), 1-38.   DOI
42 Y. E. Spanos & S. Lioukas. (2001). An examination into the causal logic of rent generation: contrasting Porter's competitive strategy framework and the resource-based perspective. Strategic Management Journal, 22(10), 907-934. DOI : 10.1002/smj.174   DOI
43 J. Uotila. (2017). Exploration, exploitation, and variability: Competition for primacy revisited. Strategic Organization, 15(4), 461-480. DOI : 10.1177/1476127017705103   DOI
44 S. G. Scott & R. A. Bruce. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. DOI : 10.5465/256701   DOI
45 S. A. Shane. (1994). Are champions different from non-champions?. Journal of Business Venturing, 9(5), 397-421. DOI : 10.1016/0883-9026(94)90014-0   DOI
46 J. A. Schumpeter. (1939). Business cycles: a theoretical, historical, and statistical analysis of the capitalist process (Vol. 2). New York: McGraw-Hill.
47 M. M. Crossan & I. Berdrow. (2003). Organizational learning and strategic renewal. Strategic Management Journal, 24(11), 1087-1105. DOI : 10.1002/smj.342   DOI
48 W. Chin. (1998). Issues and opinion on structural equation modeling management. Information Systems Quarterly, 22(1), 7-16.
49 D. L. Goodhue, W. Lewis & R. Thompson. (2012). Does PLS have advantages for small sample size or non-normal data?. MIS quarterly, 981-1001.   DOI
50 W. C. Shin & H. C. Ahn. (2019). Effects of Innovation Characteristics of Cloud Computing Services, Technostress on Innovation Resistance and Acceptance Intention: Focused on Public Sector. The Knowledge Management Society of Korea, 20(2), 59-86. DOI : 10.15813/kmr.2019.20.2.004   DOI