• Journal of Internet Computing and Services
• /
• v.13 no.5
• /
• pp.65-75
• /
• 2012

Organizational citizenship behaviors(OCB) are discretionary behaviors of employees, which go beyond that which is required, and are known to be contributing factors of organizational performance. When a supply chain management(SCM) system is implemented, organizational knowledge concerning the global standards, process innovation and key performance indicators(KPI) is also spread out across different, disconnected silos, thus increasing the absorptive and innovative capacity of employees. Therefore, OCB may be an important antecedent to successful operation of supply chain. This paper examines the causal relationships among absorptive capacity of employees, organizational citizenship, SCM performance and intention to innovate in global manufacturing corporations in Korea. Empirical results from 122 survey responses indicate that the organizational citizenship affects the level of SCM performance and absorptive capacity, which, in turn, influences SCM performance. As expected, SCM performance has been found to affect intention to innovate, but absorptive capacity has no impact on intention to innovate. As a conclusion, the academic and practical implications of these findings are discussed.

• Journal of Information Technology Applications and Management
• /
• v.10 no.4
• /
• pp.15-28
• /
• 2003

This paper examined the impact of supply chain partnership attributes on the SCM performance. For this, relationship commitment, trust, and collaboration were used as attributes for the supply chain partnership. Also the SCM performance was measured by supply chain integration, customer responsiveness, and supplier performance. Based on the statistical analysis of the sample of Korean corporations, it was found that relationship commitment and trust were shown to be significant factors influencing the collaboration. In addition, the collaborative supply chain partnership has a significant positive influences on the SCM performance. These result, in short, supported the importance of supply chain partnership for the successful SCM.

• Asia-Pacific Journal of Business
• /
• v.11 no.3
• /
• pp.107-122
• /
• 2020

Purpose - This paper investigates the relations among exploratory and exploitative supply chain management practices, competitive advantage, and firm performance. Design/methodology/approach - This study takes a hypothesis-generating study to capture the tradeoffs between exploration and exploitation and develops some hypotheses which involve the relations among SCM practices, competitive advantage, and short-term and long-term performance. Findings - Exploitative SCM practices have more positive effects on short-term performance rather than long-term performance, whereas exploratory SCM activities affect long-term performance. Further competitive strategy, environmental dynamism, and organizational slack moderates the relationship between SCM and performance. Exploitative SCM is more desirable when a firm uses low cost strategy, lacks slack resources, and faces stable environment, while exploratory SCM is more effective when a firm employs differentiation strategy, has slack resources, and confront dynamic environment. Research implications or Originality - In order to understand the performance effects of a variety of SCM practices, we should distinguish between exploitative and exploratory SCM activities. Further the relationship between SCM and performance may differ depending upon some contingent variables such as external environment, competitive strategy and organizational slack.

• Journal of Fashion Business
• /
• v.11 no.3
• /
• pp.97-105
• /
• 2007

The purpose of this study was to investigate SCM performance of textile fashion business in a competitive market environment. For the methodology of this study, the questionnaire was developed based upon the literature. 230 questionnaires were distributed to the experts who operate SCM in textile fashion firms. The returned usable 149 were analyzed by SPSS10.0 with multiple regression analysis and Cronbach's Alpha for internal consistency and reliability. The results of this study were as follows: The SCM performance of the textile fashion firms was affected by information system, business environment, and partnership in a descending order. Analyzing on the business environment, CEOs' concern about incorporating SCM and the degree of assistance from government and textile fashion federation impacted the performance of SCM in a descending order. For information system, standardized computerization, information sharing, and computerization with infrastructure on intra/inter business impacted the SCM performance of the firms in a descending order. For partnership, strategic alliance, openness about corporate culture, and credibility of partnership impacted the SCM performance of the firms in a descending order.

• The Research Journal of the Costume Culture
• /
• v.17 no.1
• /
• pp.177-188
• /
• 2009

SCM as the important marketing strategy enhance the firm's efficiency and compatibility in global market environment such as global outsourcing. Firms adopted SCM realized the need to evaluate precisely the performance of SCM. In spite of importance of SCM, there was not much intention and research to measure SCM performance in textile fashion industry. Therefore, the purpose of this case study was to measure performance of supply chain management in textile fashion business using BSC(Balanced Score Card) to measure not only financial perspective but also non-financial perspectives such as customer perspective, internal business perspectives, financial perspective, and innovation & learning perspective. The questionnaire developed by the reviews of the literature was adopted for this study. The results of this study showed that SCM performance was enhanced from the point of customer perspective(cost, quality, time, service), financial perspective(cash cycle time, inventory turn over, inventory obsolescence, return on asset, return on investment, capacity utilization), and innovation & learning perspective(cost for human resource management, service for human resources). But there was same performance level regarding internal business perspective(lead time, cost for manufacturing process, product quality control, productive flexibility for time, quantity, and variety). Therefore, we should keep close relationship and two way communication among supply chain members to promote better SCM performance.

• Journal of Korea Society of Industrial Information Systems
• /
• v.10 no.2
• /
• pp.87-101
• /
• 2005

Many studies on the SCM related topics have been carried out during the last decade. However, most of research focused on identifying critical success factors of SCM with collaborations between partners. There have been a need for the integrated SCM success model and for identifying indicators of SCM performance measurement. In this study, we suggest the SCM success model classifying 5 aspects with key indicators for measurement. The suggested model can be applied to the measurement of SCM success.

• Journal of Korea Trade
• /
• v.26 no.2
• /
• pp.84-99
• /
• 2022

Purpose - This study carried out an empirical study of the impact of sustainability - which has been gaining attention as challenges are arising in supply chains based on existing trade networks due to the impact of the COVID-19 pandemic - on SCM performance and financial performance of Korean SMEs. The study seeks to propose a measurement model to enhance the SCM performance and financial performance of Korean SMEs and to identify the relationship between sustainability, SCM performance and financial performance to suggest implications to SMEs, governments, and relevant organizations. Design/methodology - Our Analysis established hypotheses that economic sustainability, environmental sustainability, and other factors related to sustainability have a positive impact on SCM performance and financial performance as well as SCM performance has a positive impact on financial performance, making empirical validations by utilizing Structural Equation Modeling based on data collected through survey from Korean SMEs. Findings - According to an empirical study, although environmental sustainability and economic sustainability among factors of sustainability had a positive influence on SCM performance, social sustainability did not have a statistically significant influence. Furthermore, it was learned that only economic sustainability had a positive influence on financial performance while SCM performance has a positive influence on financial performance. Originality/value - This empirical study explored the relationship between SCM performance and financial performance of Korean SMEs with a high tendency to depend on specific supply chains when the international trade network is in confusion and/or the global supply chain has collapsed. If Korean SMEs allocate management resources to the factors deducted from this study, they would be able to build more efficient supply chains and improve financial performance to improve sustainability.

• The Journal of the Korea Contents Association
• /
• v.19 no.2
• /
• pp.170-185
• /
• 2019

This study is intended to look into the structural relationship between SCM activity, process innovation and quality performance in small and medium sized enterprisers(SMEs). To achieve this, a survey was empirically carried out to 354 SCM operating officers and managers who perform the SCM activities in small and medium sized manufacturing firms. The results are summarized as follows. Overall, the SCM activity and process innovation had a significant effect on the quality performance, having a structural relationship with the quality performance in SEMs. This implies that the strategic alliance of the SCM activities and competence concentration based on technology development in SEMs can organize the unity through organizational members' information sharing. In other words, when the information integration supports the compatibility and reliability of shared information system by raising technological competence through this, the process innovation can lead to non-financial cost reduction, product quality, delivery compliance and inventory cost reduction as quality performance of the structured process, management and distribution.

• The Journal of Information Systems
• /
• v.13 no.2
• /
• pp.195-226
• /
• 2004

SCM becomes the key information systems in small and medium enterprises followed by ERP. One of the critical success factors for successful implementation of SCM is to develop a performance measurement framework. Previous study, however, shows that there are not appropriate performance measurements for small and medium enterprises. The purpose of this study is to develop a SCM performance measurement for small and medium enterprises. Based on the analysis of previous studies, a performance framework and measurement are developed. A case study has been conducted to validate a framework. The results show that a framework is valid, but needs to be improved. Using a framework, more successful implementation of SCM would be expected.

• Knowledge Management Research
• /
• v.11 no.5
• /
• pp.59-78
• /
• 2010

In this paper, we arrange the concept of 'Green' in SCM after literature study of Green SCM and investigate causal relationships between influencing factors, practice level and environmental performance focused on Korean firms empirically and conduct path analysis for hypothesis test using partial least squares regression with bootstrap. Firstly, we divide influencing factors of Green SCM into environmental and organizational factors through the previous studies of innovation diffusion theory and environmental management theory, and then we selected 'uncertainty', 'competitiveness' as the environmental factors and 'top management support', 'perceived benefit', 'training' as the organizational factors. Secondly, we classify practice level of Green SCM into 'internal environmental management', 'green purchasing', 'eco-design'. Finally, we selected 'financial performance', 'environmental performance' as the organizational performance. We conducted a survey on the middle manager of manufacturing companies implementing SCM and an empirical analysis. The results of analysis show that there exist causal relationships between influencing factors, practice level, and environmental performance of Green SCM. We expect that the result of this study will suggest useful information to managers who are responsible for SCM to design and execute Green SCM in strategic perspectives.