• Journal of the Korean Mathematical Society
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• v.35 no.3
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• pp.503-525
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• 1998

In the theory of retrial queues it is usually assumed that the flow of primary customers is Poisson. This means that the number of independent sources, or potential customers, is infinite and each of them generates primary arrivals very seldom. We consider now retrial queueing systems with a homogeneous population, that is, we assume that a finite number K of identical sources generates the so called quasi-random input. We present a survey of the main results and mathematical tools for finite source retrial queues, concentrating on M/G/1//K and M/M/c//K systems with repeated attempts.

• Journal of applied mathematics & informatics
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• v.35 no.5_6
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• pp.623-649
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• 2017

Retrial queues have been widely used to model the many practical situations arising from telephone systems, telecommunication networks and call centers. An approximation method for a simple Markovian retrial queue by reducing the two dimensional problem to one dimensional problem was presented by Fredericks and Reisner in 1979. The method seems to be a promising approach to approximate the retrial queues with complex structure, but the method has not been attracted a lot of attention for about thirty years. In this paper, we exposit the method in detail and show the usefulness of the method by presenting the recent results for approximating the retrial queues with complex structure such as multi-server retrial queues with phase type distribution of retrial time, impatient customers with general persistent function and/or multiclass customers, etc.

• Journal of applied mathematics & informatics
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• v.31 no.1_2
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• pp.311-325
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• 2013

The effects of the moments of the interarrival time and service time on the system performance measures such as blocking probability, mean and standard deviation of the number of customers in service facility and orbit are numerically investigated. The results reveal the performance measures are more sensitive with respect to the interarrival time than the service time. Approximation for $GI/G/c$ retrial queues using $PH/PH/c$ retrial queue is presented.

• Communications for Statistical Applications and Methods
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• v.19 no.1
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• pp.169-175
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• 2012

The sensitivity of the performance measures such as the mean and the standard deviation of the queue length and the blocking probability with respect to the moments of the service time are numerically investigated. The service time distribution is fitted with phase type(PH) distribution by matching the first three moments of service time and the M/G/c retrial queue is approximated by the M/PH/c retrial queue. Approximations are compared with the simulation results.

• Journal of Korea Society of Industrial Information Systems
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• v.9 no.3
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• pp.32-37
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• 2004

This paper investigates the mathematical model of multi-server retrial queueing system with the Batch Markovian Arrival Process (BMAP), the Phase type (PH) service distribution and the finite buffer. The sufficient condition for the steady state distribution existence and the algorithm for calculating this distribution are presented. Finally, a formula to solve loss probability in the case of complete admission discipline is derived.

• Journal of the Korean Mathematical Society
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• v.35 no.3
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• pp.691-712
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• 1998

We consider an M$_1$, M$_2$/G/1/ K retrial queueing system with a finite priority queue for type I calls and infinite retrial group for type II calls where blocked type I calls may join the retrial group. These models, for example, can be applied to cellular mobile communication system where handoff calls have higher priority than originating calls. In this paper we apply the supplementary variable method where supplementary variable is the elapsed service time of the call in service. We find the joint generating function of the numbers of calls in the priority queue and the retrial group in closed form and give some performance measures of the system.

• Journal of Korean Institute of Industrial Engineers
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• v.37 no.2
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• pp.83-88
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• 2011

The effects of the moments of the retrial time to the system performance measures such as blocking probability, mean and standard deviation of the number of customers in service facility and orbit are numerically investigated. The results reveal some performance measures related with the number of customers in orbit can be severely affected by the fourth or higher moments of retrial time.

• ETRI Journal
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• v.30 no.3
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• pp.492-494
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• 2008

While the retrial phenomenon plays an important role in communication networks and should not be ignored, retrial systems do not present an exact analytic solution, so approximate techniques are required. To the best of our knowledge, all the existing techniques are based on computing the steady states probabilities. We propose another approach based on the relative state values which appear in the Howard equations. The results of the numerical evaluation carried out show that this solution outperforms previous approaches in terms of both accuracy and computation time.

• Journal of applied mathematics & informatics
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• v.7 no.1
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• pp.83-100
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• 2000

Many queueing systems such as M/M/s/K retrial queue with impatient customers, MAP/PH/1 retrial queue, retrial queue with two types of customers and MAP/M/$\infty$ queue can be modeled by a level dependent quasi-birth-death(LDQBD) process with linear transition rates of the form ${\lambda}_k$={\alpga}{+}{\beta}k$ at each level $\kappa$. The purpose of this paper is to propose an algorithm to find transient distributions for LDQBD processes with linear transition rates based on the adaptive uniformization technique introduced by van Moorsel and Sanders [11]. We apply the algorithm to some retrial queues and present numerical results.

• Journal of applied mathematics & informatics
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• v.30 no.3_4
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• pp.531-540
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• 2012

An approximation for the number of customers at service facility in $M/G/c/K$ retrial queue is provided with the help of the approximations of ordinary $M/G/c/K$ loss system and ordinary $M/G/c$ queue. The interpolation between two ordinary systems is used for the approximation.