• 제목/요약/키워드: Residents Satisfaction

검색결과 910건 처리시간 0.025초

청남대 방문객 집단별 동기와 만족도 간 관계 분석 (An Analysis of Relationship between Motivation and Satisfaction of Visitors at Cheongnamdae)

  • 성보현;최영석
    • 한국환경생태학회지
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    • 제33권4호
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    • pp.462-471
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    • 2019
  • 본 연구는 충북지역의 대표 관광목적지인 청남대의 방문동기와 만족도 간 영향관계에 있어 지역주민과 관광객 집단 간 차이를 분석하는데 목적이 있다. 문헌연구를 통해 구성한 설문지를 바탕으로 청남대를 방문한 경험이 있는 충북권 지역주민 200부, 충북 외 지역에 거주하고 있는 관광객 200부의 유효표본을 확보하여 분석에 활용하였다. 분석결과, 동기와 만족도간 영향관계는 전체표본, 지역주민, 관광객 집단에 따라 차이가 있는 것으로 나타났으며, 모든 집단에서 공통적으로 자연휴식성과 편리성 요인이 만족도에 긍정적으로 크게 영향을 미치는 것으로 나타났다. 동기와 만족도 간 영향관계에 있어 지역주민은 자연휴식성, 편리성, 역사성, 관계성 등 4개 동기요인, 관광객은 자연휴식성, 편리성 등 2개 동기요인이 만족도에 유의한 영향을 미치는 것으로 나타나 집단 간 차이가 있음을 보여주었다. 연구결과를 바탕으로 이론적 실무적 시사점을 제시하였으며, 후속 연구과제를 제안하였다.

아파트 시설물 유지관리가 입주자의 주거만족도에 미치는 영향 (The Effects of Apartment Facility Maintenance on the Residential Satisfaction of Residents)

  • 김명희;공하성
    • 문화기술의 융합
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    • 제6권3호
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    • pp.175-183
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    • 2020
  • 이 연구는 아파트 시설물 유지관리 및 화재안전시설관리가 입주자의 주거만족도에 미치는 영향에 대한 해결방안을 제시하였다. 연구결과는 다음과 같다. 첫째, 시설물 유지관리는 주거만족도에 부(-)의 영향을 미치는 것으로 나타났다. 이는 시설물의 고장이 많을수록 입주자의 주거만족도는 낮아지는 것으로 분석되었다. 즉 관리주체 직원들은 반복적인 업무이기 때문에 입주자 민원 요청에 소홀할 때 주거만족도에 부정적인 영향을 미치므로 관리주체에서 결코 가볍게 지나치면 안 되는 사항으로 관리교육지원과 시설물 유지관리를 높여 입주자들의 주거만족도를 높여야 함을 보여준다. 둘째, 화재안전시설은 주거만족도에 부(-)의 영향을 미치는 것으로 나타났다. 이는 화재안전시설에 대한 작동불량이 많을수록, 소방용품의 교체가 많을수록 입주자의 주거만족도는 낮아지는 것으로 분석되었다. 즉 아파트 단지 내에는 안전문화인식 수준이 낮을 수 있기 때문에 이에 대한 대응력이 취약할수록 화재안전시설에 대한 의존도가 높고 안전을 중요함을 보여주어 관리주체에서는 화재안전시설에 대한 피해를 저감시켜 입주자들의 주거만족도를 향상시켜야 할 필요가 있다. 마지막으로, 입주자의 화재안전의식 강화방안으로 소방계획서에 의한 화재진압과 피난 대처요령에 관한 입주자의 교육과 훈련을 반복적으로 시행할 필요가 있다.

현장포럼 적용을 위한 농촌주민생활만족도 조사표 개선 연구 (A Study on the Improvement for Survey Table of Rural Residents Satisfaction for the Application of Rural Forum)

  • 이창범;정남수;장우석
    • 농촌계획
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    • 제20권2호
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    • pp.45-56
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    • 2014
  • There are direct and indirect approaches to measure the quality of rural life with comparison of urban. One of the direct approach is to survey living satisfaction of rural residents. Survey result is also important factor for the understanding of local needs in rural development. Rural Development Adminstration(RDA) has developed a survey table with 71 survey items for measuring the satisfaction of rural residents. In rural field forum which have conducted for finding the direction of rural development, the understanding of local needs with measuring the satisfaction of rural residents is important. But developed survey table is difficult to be applied in rural field forum not only many survey items but also overlapping in survey range. The purpose of this study is to suggest a field-applicable survey table in rural field forum based on results of RDA. Survey items were selected based on the importance score of RDA survey table, and weighting values were applied to each survey items. Finally, we suggested 31 items based on results with principle component and reliability analysis.

유료복지시설과 무료복지시설 입소 노인의 건강상태와 생활만족도 비교 (A Comparative Study on the Health Status and Life Satisfaction of Elders in Charged and Free Welfare Facilities)

  • 권윤희;오윤정
    • 한국보건간호학회지
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    • 제23권1호
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    • pp.91-100
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    • 2009
  • Objectives: The purpose of this study was to compare the health status and life satisfaction of elders in charged and free welfare facilities. Methods: The subjects of this study were selected among those without cognitive impairment from charged (124 persons) and free (126 persons) welfare facilities in D city. The data were analyzed using frequency analysis, $x^$ test, and t-test. Results: Subjective health status was significantly higher for the residents in the charged welfare facilities. The data collected indicated significantly higher scores for the residents at charged welfare facilities when questioned regarding the physical health status, sense, personal hygiene, excretion control and activity. The data collected indicated significantly higher scores for the residents at charged welfare facilities when questioned regarding the mental health status, recall of breakfast side dishes, awareness of dates, interests in daily matters, feelings of happiness, feelings of loneliness and depression. Life satisfaction was significantly higher for the residents at the charged welfare facilities. Conclusions: There were significant differences in health status and life satisfaction of elders in charged and free welfare facilities.

공동주택 거주자의 주거환경 만족도 및 개선요구를 통한 공동주택 장기수선 계획 연구 (A study on the Residential Satisfaction and Demands for the Comprehensive Apartment Improvement Planning)

  • 윤정숙;김수정;신수영;김석경;로빈 에브람스
    • 한국주거학회논문집
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    • 제17권4호
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    • pp.37-46
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    • 2006
  • The primary purpose of this study is to provide the managerial guidelines for the comprehensive apartment improvement planning. This plan will consider the time-serial apartment management plan. Through a questionnaire survey, residential satisfactions and demands on apartment units, apartment building and site amenities were investigated. Based on the statistical analysis, residents' demands were assessed. The resident groups were categorized into the three groups considering the apartments' life span where they were living. The results from the statistical analysis were finally compared with the long-term apartment management plan demonstrated in the Housing Code of the Ministry of Construction and Transportation. The major findings of this study were as follows. First, residential satisfaction on the equipments in apartment units was higher than that on the unit plans. Residents' satisfaction on the communal facilities in apartment sites was lower than that on the other factors. Thus, apartment unit plans and communal facilities in sites need to be improved. Second, though we had the three residents' groups, for the results of the residential satisfaction, the groups were divided into two groups: 'less than 10 years group'and 'over than 10 years group'. Considering the residents' demands for the apartment improvement according to the life span of apartment complexes, the habitability factor was demanded by 'the less than 10 years group' and the safety factor by 'the over than 10 years group'. Compared the residents' demands for apartment improvements with the long-term apartment management plan demonstrated in the Housing Code, the improvement cycles demanded by residents were shorter than those in the code. Thus, the management plan in the code should be reconsidered.

공업화 주택의 쾌적성에 대한 거주자 반응 (Evaluation on comfort in P.C. Apartment)

  • 이지숙
    • 한국주거학회논문집
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    • 제8권2호
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    • pp.107-112
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    • 1997
  • This thesis is dealt with the thermal environment, the indoor air environment, the sound environment and the light environment in P.C apartment house. The purpose of this study is to analyze degrees of 'the cognition'. 'the importance', and ‘the satisfaction' on indoor environmental factors and to evaluate comfort of indoor environment based on residents' responses. The questionnaire survey was given to the residents at P.C apartment complex in Rowon-Gu, Seoul. The following are the results obtained in this thesis. The results of Path analysis on comfort revealed that factors of direct effect to comfort were the satisfaction on indoor air environment and sound environment and the cognition on indoor air environment and sound environment. The satisfaction on indoor air environment was the biggest variable which decided the comfort. By the survey of P.C apartment residents' responses, the level of P.C apartment indoor comfort was found uncomfortable. It is meaningful to su99est the model evaluating comfort by residents' responses .

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노인의료요양시설의 고객충성도에 영향을 미치는 요인 (Influencing Factors on Customer Loyalty in Nursing Homes)

  • 염영희;이미애
    • 간호행정학회지
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    • 제15권3호
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    • pp.455-462
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    • 2009
  • Purpose: The purpose of this study was to investigate the influencing factors of customer loyalty among guardians of residents in nursing homes. Methods: The sample of this study consisted of 229 guardians of residents in nursing homes. Data were collected with self-administrated questionnaires and analyzed hierarchical multiple regression. Results: All variables were positively correlated with customer loyalty except the length of stay. It was found that residents' length of stay, customer satisfaction and service value had significant influence on customer loyalty. The explained variance for customer loyalty was 71.3%. The service value had the greatest influence on customer loyalty. Conclusions: These findings provide strong empirical evidence for customer satisfaction and service value in explaining customer loyalty of guardian of residents in nursing homes.

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도시재생사업에서 지역 주민의 삶의 만족도에 미친 영향 요인 분석: 서울시 근린재생 일반형을 중심으로 (Analysis of Factors Affecting Life Satisfaction of Local Residents in Urban Regeneration Projects: Focused on General Type of Neighborhood Regeneration in Seoul)

  • 이나영
    • 한국경제지리학회지
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    • 제24권4호
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    • pp.425-445
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    • 2021
  • 본 연구는 지역별로 주민 삶의 만족도에 영향을 주는 요인들을 도출하여 향후 도시재생사업의 활성화 방안에 대한 정책적 시사점을 제시하는 것이 목적이다. 이를 위해 서울시 근린재생 일반형 도시재생사업을 실시하는 창신·숭인동, 해방촌, 가리봉동 지역을 사례로 하여 설문조사를 진행하고 다중회귀분석을 하였다. 분석 결과 창신·숭인동에서는 로컬 거버넌스 요소 중 자율성, 가리봉동에서는 자율성과 네트워크가 증가할 때 주민 삶의 만족도가 상승하는 것으로 나타났다. 각 지역별로 지역재생역량의 요인을 살펴보면, 지역정체성은 세 지역 모두 경관적 특성이 주민 삶의 만족도에 미치는 영향이 크게 나타났다. 지역공동체는 창신·숭인동의 경우 개인역량, 가리봉동의 경우 참여역량, 관계역량이 증가할 때 주민 삶의 만족도가 상승하는 것으로 나타났다. 지역자산은 세 지역 모두 자연적 자산과 사회적 자산이 주민 삶의 만족도에 미치는 영향이 크게 나타났다. 따라서 근린재생 일반형 도시재생사업에서 주민 삶의 만족도의 영향관계는 도시재생사업을 추진하는 데 있어서 의미 있는 자료가 될 것으로 판단된다.

환경 NGO에서 활동하는 자원봉사자들의 참여만족도에 영향을 미치는 요인 분석 (The Analysis of the Influences on the Satisfaction of Volunteers Participation in Environmental NGO Action)

  • 고운미
    • 한국환경교육학회지:환경교육
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    • 제17권1호
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    • pp.1-11
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    • 2004
  • The objectives of this study were: a) to measure the satisfaction of who volunteered in the activity, and b) to identify factors related to their satisfaction from the activities, and c) to provide policy implications to improve their satisfaction. This study was based on a literature review and empirical analyses. The empirical analyses have been completed through individual interviews with community residents who volunteer the NGO activities in the Korean Federation for Environmental Movement. The major findings from empirical analysis were as follows: As a result of correlation analysis, nine variables affecting the degree of their satisfaction were "activity time", "sex", "support of family and friends", "understanding of environmental NGO activities and fields of environmental NGO activities", "contact points for the activities", "income and vocation". As a result of multiple regression analysis, the five variables affecting the degree of their satisfaction were "understanding of the NGO activities", "income", "support of family", "marital status", "activity period" and these five variables explained 49.1% of the degree of their satisfaction. Based on the empirical findings, the following suggestions could be offered for the environmental NGO activities. 1) Environmental NGOs should offer resident-friendly programs which may help the residents participate in the NGO activities, so the volunteers can participate in the activities with their family, friends, and neighbors. 2) Environmental NGOs should provide appropriate information and educational supports to community residents, which might facilitate them to have a sound understanding of the NGO activities. And the environmental NGOs should provide diverse activity programs to facilitate participation and to formulate eligible management system for the activities. 3) To enhance the satisfaction of participation, environmental action programs should be organized and conducted through a careful consideration of the status of the community, the characteristics of residents, and so on. To provide better contact points, environmental NGOs should cooperate with religious organizations in communities, social groups, media and so on.

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지역축제 매력성에 대한 지역주민 인식이 지역자긍심에 미치는 영향 -동래읍성역사축제를 중심으로- (The Effect of Perceived Attractiveness of Local Festival on the Esteem of Residents -Focusing on Dongnae Historical Festival-)

  • 김한주
    • 디지털융복합연구
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    • 제12권2호
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    • pp.203-210
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    • 2014
  • 본 연구는 지역축제의 성공적 개최 및 사회문화적 파급효과를 높이기 위해 동래읍성역사축제를 대상으로 지역주민들의 축제에 대한 매력성, 축제만족도 및 지역자긍심 간의 영향관계를 파악하는데 연구목적이 있다. 자료수집은 2013년 10월 11일부터 13일까지 동래읍성역사축제를 방문한 지역주민 223명을 대상으로 설문조사를 실시하였다. 분석결과, 지역축제의 매력성은 지역주민의 축제만족에 유의한 영향관계를 보였으며, 축제만족은 지역주민들의 지역자긍심에 유의한 영향을 미치는 것으로 나타났다. 축제의 매력성 중에서 지역축제의 신기성과 재미성이 강력한 영향력을 행사하며, 축제의 내용성, 독특성, 편의성 등이 모두 지역주민의 만족을 유인하는 강력한 수단이 될 수 있음을 확인하였다. 도출결과를 바탕으로 이론적 실무적 시사점들이 논의되었다.