• Title/Summary/Keyword: Reference Services

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The Present Condition of Opening of Archival Documents and Providing Reference Services in China (중국의 기록물 공개 및 서비스 현황)

  • Youn, Mi-Kyung
    • Journal of Korean Society of Archives and Records Management
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    • v.8 no.2
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    • pp.105-125
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    • 2008
  • In this study, system of opening of archival documents and providing reference services and archives web service in China have been reviewed. Throughout laws and regulations of archives management since found the People's Republic of China, related to opening of archival documents and providing reference services are analyzed. This paper also consider the present condition of archives web service in China and web service of Beijing archives.

A Study on the Communication between User and Librarian in the Digital Reference Services (전자 정보서비스 환경에서의 이용자 - 정보사서간의 커뮤니케이션에 관한 연구)

  • Lee, Sook-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.37 no.1
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    • pp.151-170
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    • 2003
  • Examine the communication between user and librarian in the digital reference services and discuss the limitations and possibilities in the quality of reference interview. Along with a comparison of traditional vs. electronic reference interview, 26 digital reference services in academic libraries were investigated. Some strategies were suggested to improve the quality of user-librarian communication in the process of accessing the service, of question negotiation and of responding to the questions.

A Study on the Digital Reference Service using Electronic Bulletin Boards in Academic Libraries through Content Analysis (내용분석을 통한 대학도서관 디지털 참고정보서비스(전자게시판) 활성화에 관한 연구)

  • Park, Hee-Jin;Park, Sung-Jae
    • Journal of the Korean Society for information Management
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    • v.30 no.4
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    • pp.175-193
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    • 2013
  • This study aims to investigate the current state of digital reference services using electronic bulletin boards in Korean academic libraries and to suggest improvements. Through the examination of 205 academic library websites, 56 libraries were identified to use electronic bulletin for digital references. The digital reference service questions and responses from four libraries were further analyzed: the types of reference question, the structure and accuracy of answers, and digital reference completion time. The implications of this study for future research and practice lie in its provision of a systematic way to design practical guidelines for virtual reference services.

A Study on the Cooperation Model for Virtual Reference Services in Public Libraries (공공도서관 가상참고봉사 협력모형개발을 위한 연구)

  • Cha, Mi-Kyeong;Kim, Soo-Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.4
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    • pp.367-383
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    • 2006
  • The purpose of this study is to develop a practical model for enhancing cooperative virtual reference services of public libraries in the nation. The research methods include an examination of model cases from Europe and the V.S. and also an electronic questionnaire survey of 375 public librarians (73% response rate). The study results suggest the need for 'a collaborative virtual reference room' which consists of the collaborative reference database, virtual reference desk, guidance and instruction designed by age groups and/or subjects.

The Present State of the 'Subject Services' of the University Libraries in Korea -With Special Reference to Pusan National University Library- (우리나라 대학도서관 주제서비스의 현단계 -부산대학교 도서관을 중심으로-)

    • Journal of Korean Library and Information Science Society
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    • v.30 no.3
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    • pp.385-404
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    • 1999
  • Librarians, who work for University libraries in Korea experience a lot of confusion and difficulties because of rapidly-changing technological conditions and under-developed understanding of the University Libraries' full potential on the part of the users. I present the concept of 'Subject Services' as an approach which librarians could use to overcome these difficulties in their own way. The 'Subject Services' refers to the 'subjectized' collection development and reference services, which can more specifically address the users' needs. To make this idea more concrete, I selected Pusan National University Library as the case of my qualitative research. And I made use of various research techniques such as 'participant observation' and 'ethnographic interview'. After looking into the case library in depth, I found that the concept of 'Subject Specialist'. a person who has double master's degrees including that of library and information science, is more suitable to the University Libraries in Korea at the present developmental stage. At the end of this article, propose that the development of Core Collections, the improvement of subject-oriented reference services and the continuing education of librarians should be emphasized.

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A Study on Users' Perceptions of Archival Reference Services in a University Archive (대학기록관 이용자의 기록정보서비스 인식에 관한 연구: J교육대학교를 중심으로)

  • Kim, Du-Ri;Kim, Soojung
    • Journal of the Korean Society for information Management
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    • v.31 no.4
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    • pp.29-47
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    • 2014
  • This study aims to examine users' perceptions of and experiences about archival reference services in a university archive. The study uses the Researcher Survey provided by the Archival Metrics Project to understand users' perceptions about the university archive and users' satisfaction level of facilities and services. Based on the results of the survey among 47 users and the interview with the archivist working in the university archive, this study suggests recommendations for improving archival reference services.

A study of reference services for young adult (청소년들을 위한 도서관봉사의 일고찰)

  • 손연옥
    • Journal of Korean Library and Information Science Society
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    • v.10
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    • pp.59-94
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    • 1983
  • Through the close examination of characteristics of adolescent, social institutions and its programs, and newly added and expanded library reference services. it is founded that new role and qualifications of young adult reference librarians are prerequisite subject. The following are the summary of new role and qualifications of specialized young adult reference librarianship. 1. Adequate training and education for the YA librarians is needed in order to have understanding of their characteristics (physiology, psychology, personality etc.). 2. Because of librarian's unique exposure to human relations and their personal awareness of other people's need, YA librarian should bring a person-centered managerial technique. 3. Librarianship may not have a clinical counseling function but to provide right answer or information, the librarian become counselor inescapably. 4. Librarians are not professionally trained to be experts on counseling in sex education. However, librarians can play an important role in educating YA by committing book selection, reader's advisory, referral services, library programming and staff development planning.

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The Design and Implementation of a Performance Evaluation Tool for the Face Recognition System (얼굴인식시스템 성능평가 도구의 설계 및 구현)

  • Shin, Woo-Chang
    • Journal of Information Technology Services
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    • v.6 no.2
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    • pp.161-175
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    • 2007
  • Face recognition technology has lately attracted considerable attention because of its non-intrusiveness, usability and applicability. Related companies insist that their commercial products show the recognition rates more than 95% according to their self-testing. But, the rates cannot be admitted as official recognition rates. So, performance evaluation methods and tools are necessary to objectively measure the accuracy and performance of face recognition systems. In this paper, I propose a reference model for biometrics recognition evaluation tools, and implement an evaluation tool for the face recognition system based on the proposed reference model.

Literature Review of Queston Taxonomy for Developing User-participatory Reference Service (이용자 참여형 참고 서비스 개발을 위한 질문 유형 구분에 대한 문헌적 고찰)

  • Park, Jong-Do
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.4
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    • pp.401-417
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    • 2015
  • Question taxonomy is one of main approaches to understand the questioner's information need so that we can assign relevant answerers to the question submitted by the user. The goal of this study is to investigate question taxonomy of question and answering services, which are available online and in libraries and understand the characteristics of question answering services by type. In order to achieve the goal, this study examines the types of questions appeared in literature, specifically focusing on social reference, question answering systems, and reference services, and then provides a summary of question taxonomy found in question answering services.

A Study on Web-based Electronic Reference Services of Academic Libraries (대학도서관의 웹기반 전자참고정보 서비스에 관한 연구)

  • 유재옥
    • Journal of the Korean Society for information Management
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    • v.17 no.4
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    • pp.171-186
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    • 2000
  • The slody examined whethcr academe libraries deliver web~hased electronic relerencc services lo remole users. Amo~~g 178 acadclnlc lihraies. only 25.5% prolide reference services of inlroducing eleclronic reference materials and 20.8% o f h electron~c rdel-coce mquq rcwices. However, the use oi electronic access to reference inquuy was weak. One acarlcmic llbrarr reccived on avn-agc 3.2 queslions pcr monlh ovw elecmnic reference inquiries Irom remo~e users. Among the 1,128 questions i-cccived eleclroo~ci~lly, oldy 19.8% were reyardcd as real rekrencc queslmns.

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