• 제목/요약/키워드: Reference Interview

검색결과 110건 처리시간 0.03초

전자매체를 이용한 참고면담에 관한 연구 (A Study on the Reference Interview Using Electronic Media)

  • 윤정기
    • 한국도서관정보학회지
    • /
    • 제32권2호
    • /
    • pp.349-363
    • /
    • 2001
  • 정보제공 행위는 의사소통행위의 일반적인 구조를 전제로 한다. 즉 정보제공자와 정보 수신자간의 의사소통과정이다. 이러한 기존의 의사소통과정에서 사용자는 정보의 사용이나 대상에 대해 간접적이고 제한적인 권한만을 갖게 되었다. 그러나 디지털과 네트워크의 발전은 이러한 수동적인 정보 소비자를 적극적인 정보 사용자로 이끌었다. 본 연구에서는 디지털과 네트워크의 발전에 따른 정보 이용환경의 변화에서 사서의 역할에 충실하기 위한 정보조사과정 모델을 제시하였고, 정보내용으로서의 텍스트의 변화내지는 확장으로 인한 정보해석의 다양성을 논의하였으며, 이러한 논의를 가능케한 가상공간에서의 정보제공을 현실공간에서와 비교 논의하였고, 면담의 구체적인 내용을 다루었다.

  • PDF

전자 정보서비스 환경에서의 이용자 - 정보사서간의 커뮤니케이션에 관한 연구 (A Study on the Communication between User and Librarian in the Digital Reference Services)

  • 이숙희
    • 한국문헌정보학회지
    • /
    • 제37권1호
    • /
    • pp.151-170
    • /
    • 2003
  • 전자적 정보면담의 효율성에 영향을 미칠 수 있는 이용자 - 정보사서간의 커뮤니케이션 요소들을 분석하고 그 문제점과 개선방안을 논의하였다. 전통적 정보면담과 전자적 정보면담의 커뮤니케이션 특성들을 비교분석한 후 국내 대학도서관의 전자적 정보면담의 실태를 조사하였으며 서비스의 접근, 질문협상 그리고 답변 과정에 적용할 수 있는 커뮤니케이션 기법들을 제시하였다.

Analyzing Gifted Students' Explanations for Daily Celestial Motion Based on the Earth-based and Heliocentric Frames of Reference

  • Chae, Donghyun;Han, Jejun;Kim, Eunjeong
    • 한국과학교육학회지
    • /
    • 제33권3호
    • /
    • pp.664-678
    • /
    • 2013
  • This study aims to investigate gifted students' explanations for daily celestial motion from the Earth-based and heliocentric frames of reference. Eleven sixth-grade elementary school students were chosen for this study and data was collected through a questionnaire and an in-depth interview. The collected data was analyzed into celestial objects which are the Sun, the moon and the stars and analyzed based on the Earth-based and heliocentric perspectives again. As a result of the research, most gifted students were able to connect the Earth-based and heliocentric frames of reference with the Sun's daily apparent motion. However, they understood the daily apparent motion of the moon and the stars far less frequently compared to the Sun's motion and could not explain the Earth's rotation clearly. The result of the interview showed that the lack of understanding about the daily celestial motion was caused by inaccurate understanding of the Earth's rotation such as using memorized knowledge learned in school and guessing the answer.

외국인 학부생을 위한 바꿔 쓰기 교육의 효과 (A Study on the Effects of Teaching Paraphrasing to Foreign University Students)

  • 박현진
    • 한국어교육
    • /
    • 제28권4호
    • /
    • pp.63-86
    • /
    • 2017
  • This research aims to evaluate the effects and the shortcomings of strategies for teaching paraphrasing to foreign university students. For this study, the effects of teaching paraphrasing skills on student's academic writing was investigated through the assessment of pre- and post-test writing tasks and through a focus group interview. The teaching of paraphrasing was divided into 3 instructional sessions and the focus group interview was conducted at the end of the last session. After each instructional session three trained assessors evaluated the outcomes of pre and post task writings; the in-depth focus group interviews were conducted on seven of the students in order to define better positive effects as well as shortcomings. By comparing the scores of pre- and post-task assignments it is possible to affirm that there is a meaningful difference for overall scores; moreover, in an analysis conducted on each single sub-element of the paraphrasing skill, it emerged that except for "task completion", all other four elements of "structure", "understanding core content", "change of expression" and "academic expressions" showed a statistically significant improvement in performance. On the other hand, as a result of the focus group interview, it was possible to individuate as main shortcomings insufficient vocabulary knowledge, poor overall comprehension of the reference material, lack of practice and difficulty in connect sentences organically. It is possible to consider these elements as limiting factors in understanding the reference material and making correct citations by the students. Therefore, we suggest as supplementary instructional strategies a deeper attention to the difficulty level of the text, the introduction of devices to understand better the content of the reference material and an integrated practice of the paraphrasing skill.

정보 및 참고봉사상의 의사통신과정(意思通信過程) -참고과목을 위한 제언(提言)- (Communication Process in Reference/Information Service; Its Implication for Reference Teaching)

  • 노옥순
    • 한국비블리아학회지
    • /
    • 제2권1호
    • /
    • pp.66-87
    • /
    • 1974
  • It is the prime importance of the information and the reference-librarians to better understand the communication functions of the library since they are the ones to whom the library users come first with their informational needs. Reference librarians often have the problem of providing information to those who may have little experience with, or interest in the library. There is also a problem of finding out what the person really wants, not what he says he wants. Therefore, the interaction between the librarian and the user involves a highly complex activity of communication with each other even before the actual search begins. Reference librarians cannot perform to any degree of success without comprehension of the general patterns and processes of communication in information seeking. Nonverbal as well as verbal transmittal process on the part of both librarians and patrons should not be overlooked. Some of the difficulties and barriers of library communication are brought so that possible cures and improvement may be sought. The basic purpose of the reference interview through which this interpersonal communication takes place is for the reference specialist to enable to link the needs of the patron with potential resource of the library. The writer firmly believes that this importance of the process be taught as well as the materials in reference service regardless of the level of the course offered in library science department.

  • PDF

우리나라 대학도서관 주제서비스의 현단계 -부산대학교 도서관을 중심으로- (The Present State of the 'Subject Services' of the University Libraries in Korea -With Special Reference to Pusan National University Library-)

    • 한국도서관정보학회지
    • /
    • 제30권3호
    • /
    • pp.385-404
    • /
    • 1999
  • Librarians, who work for University libraries in Korea experience a lot of confusion and difficulties because of rapidly-changing technological conditions and under-developed understanding of the University Libraries' full potential on the part of the users. I present the concept of 'Subject Services' as an approach which librarians could use to overcome these difficulties in their own way. The 'Subject Services' refers to the 'subjectized' collection development and reference services, which can more specifically address the users' needs. To make this idea more concrete, I selected Pusan National University Library as the case of my qualitative research. And I made use of various research techniques such as 'participant observation' and 'ethnographic interview'. After looking into the case library in depth, I found that the concept of 'Subject Specialist'. a person who has double master's degrees including that of library and information science, is more suitable to the University Libraries in Korea at the present developmental stage. At the end of this article, propose that the development of Core Collections, the improvement of subject-oriented reference services and the continuing education of librarians should be emphasized.

  • PDF

한국의 학교급식 영양관리기준 개정의 필요성 연구 (Study on Necessity of Updating Nutritional Standards for School Lunch Programs in Korea)

  • 김미영;김소영;윤지현
    • 동아시아식생활학회지
    • /
    • 제27권2호
    • /
    • pp.137-147
    • /
    • 2017
  • This study aimed to evaluate the necessity of updating current nutritional standards for school lunch programs in Korea. The study was performed both theoretically and practically considering the present physiques and nutrient intakes of school students. Theoretically, adequacy of types of nutrients and nutrient reference values were analyzed. Specifically, the adequacy of the types of nutrients were reviewed by applying the same selection procedures used in the 2007 revision of current standards in order to evaluate the necessity of updates. The nutrient reference values were compared with those in the U.S., Japan, and Taiwan in terms of setting year, basic data, and setting method. Practically, a focus group interview with six school nutrition teachers was conducted to investigate any operational difficulties in applying the current standards to school foodservices in Bucheon on October 1, 2015. As a result, nine types of nutrients were decided, which excluded protein and thiamin from the current ones. The nutrient reference values needed updating toward more adequate levels by reflecting more various and recent basic data considering daily nutrient intakes and the actual percentages of intakes from lunches of school students. The results showed that school nutrition teachers found it difficult to apply the current standards to school foodservices, especially as school level increased from elementary through middle to high schools mainly due to protein and calcium. Overall, the study results imply that the current nutritional standards for school lunch programs in Korea need updating to reflect the current physiques and actual nutrient intakes of school students.

고객관계관리(CRM) 관점에서의 대학도서관 주제전문서비스에 관한 연구 (A Study on Subject Reference in Academic Libraries From a Perspective of Customer Relationship Management)

  • 김다해;김기영
    • 정보관리학회지
    • /
    • 제26권3호
    • /
    • pp.89-110
    • /
    • 2009
  • 본 연구는 근래 국내 대학도서관에서 도입이 가시화되고 있는 주제전문서비스를 마케팅의 한 분야인 고객관계관리(Customer Relationship Management: CRM)의 관점에서 살펴보고, 실제로 이 서비스가 대학도서관의 이용자, 특히 교수진들과의 관계에서 수행하는 역할과 이를 통한 마케팅의 효과를 알아보는 것을 그 목적으로 한다. 이를 위해 본 연구는 서비스의 실무자인 주제전문사서들과의 포커스 그룹 인터뷰와 서비스 대상자인 교수이용자와의 개별 심층 면접법을 실시하였으며, 또한 대학도서관의 교수이용자와의 관계의 유지 및 심화를 위한 주제전문사서의 요건을 함께 논의하였다. 본 연구는 주제전문서비스의 목적과 특성을 이용자 및 CRM의 관점에서 논의하였다는 데에 그 의의가 있다.

대학기록관 이용자의 기록정보서비스 인식에 관한 연구: J교육대학교를 중심으로 (A Study on Users' Perceptions of Archival Reference Services in a University Archive)

  • 김두리;김수정
    • 정보관리학회지
    • /
    • 제31권4호
    • /
    • pp.29-47
    • /
    • 2014
  • 본 연구는 J교육대학교 기록관 이용자들을 대상으로 기록정보서비스에 대한 인식 및 경험을 조사하고 이를 바탕으로 서비스 개선방안을 도출하는 것을 그 목적으로 한다. 본 연구는 아카이브 매트릭스 프로젝트(Archival Metrics Project)에서 대학기록관의 기록정보서비스를 평가하기 위해 개발한 이용자 설문지를 수정하여 사용하였으며 이용자들의 기록관에 대한 인식, 이용현황, 직원에 대한 평가, 시설 및 서비스에 대한 만족도 등을 파악하였다. 본 연구는 47명에 대한 이용자 설문 결과와 기록연구사와의 면담결과를 바탕으로 기록관의 서비스 개선방안을 제안하였다.

경상북도의 문화마을에 대한 문제점 및 개선방향 -어모지구와 무을지구를 중심으로- (Problems and Guidelines for Improvements of Munhwa-Maul with Special Reference to Mueur Munhwa-Maul and Umo Munhwa-Maul(a modern village) in Kyeongbook)

  • 이관희
    • 한국조경학회지
    • /
    • 제26권3호
    • /
    • pp.45-51
    • /
    • 1998
  • This research is concerned with environment problems related to Munhwa-Maul where Korean government are financially much supporting in developing housing sites and constructing houses. The purposes of this research are to find out the problems and to present the practical guidelines in order to improve an environmental quality of Munhwa-Maul in which will be under construction in the near future. The method for finding out the problems are based upon the most atisfaction and dissatisfaction of residents with opened interview. Both Mueur Munhwa-Maul and Umo Munhwa-Maul are considered for this research because Mueur Munhwa-Maul is characterized with a modern village where is located far from the city while Uo Munhwa-Maul, near the city. Also, these Munhwa-Mauls have been firstly constructed. The interview participants are 34 persons in all. They are confined to Mueur Munhwa-Maul and Umo Munhwa Maul that have been firstly constructed in Kyeongook. According to the interviews, each 60% of both Mueur Munhwa-Maul interview participants and Umo Munhwa-Maul ones have shown the their most positive satisfaction in a new housing and facility. It can be seen from that these figures that housing environment including facility of both Munhwa-Mauls is surely improved and successful. On the other hand, 43.8% of Mueur Munhwa-Maul participants and 14% of Umo Munhwa-Maul ones have particularly shown the most negative satisfaction in a size of housing lot. Also, 15.6% of Mueur Munhwa-Maul interview participant and 44% of Umo Munhwa-Maul ones have stated the most dissatisfaction in a traffic convenience. The reasons showing these differences are likely that 90% of Mueur Munhwa-Maul residents are farmer while 85% of Umo Munhwa-Maul ones are not farmer. With this results the purpose of munhwa-Maul project that government has been supporting and the reality of Umo Munhwa-Maul could be never coincident. Therefore, it can be inferred that housing layout should be reconsiderd to be appropriate for agriculture and that the government should carefully consider the contributions of new housing lot to real farmers. In addition, we can say that Munhwa-Maul project should be firstly accomplished in the district far from the city rather than near the city.

  • PDF