• 유통과학연구
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• 제13권2호
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• pp.63-73
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• 2015

Purpose - Satisfaction with service is evaluated according to customers' subjective judgment. The expected value of customer service and its evaluations depend on the customers' position. The customer recognizes two different forms of service levels. One is satisfaction and the other is dissatisfaction. Customers who are satisfied want to receive the service in future. However, those dissatisfied try to change the service. The service provider tries to improve the service. There are two different service cycles. One is the successful cycle and the other is the failure cycle. This study aimed to empirically determine the effects of the justice and authenticity of service recovery on customer behavioral intention through an integrated approach to cognitive justice and psychological authenticity. Research design, data, and methodology - Based on a literature review, justice of service recovery was categorized into three types: distributive, procedural, and interactive. Then, authenticity was added to obtain four independent variables, along with recovery satisfaction as a parameter. Behavioral intention, as an outcome variable, was divided into the repurchase intention and positive word-of-mouth. The model and hypotheses were created and measurement items were developed. A questionnaire survey of items concerning the service recovery experience at family restaurants was conducted on college students and residents in Gwangju from September 30 to October 31, 2013. A total of 400 copies of the questionnaire were sent out and 385 were returned. Respondents answered questions about the importance of, and satisfaction with service recovery on a 5-point Likert scale. Excluding 174 copies without service failure experiences and 7 inappropriate copies, 204 copies were analyzed using SPSS 21.0 for Windows and AMOS 20.0 to determine the reliability and validity of measurements. The hypotheses were tested through a goodness-of-fit analysis. Results - First, distributive justice positively affected recovery satisfaction. Second, procedural and interactive justice had no impact. Third, authenticity positively affected recovery satisfaction. Fourth, distributive justice had relatively stronger effects on recovery satisfaction than authenticity. Fifth, recovery satisfaction significantly affected repurchase intention and positive word-of-mouth and it proved effective in mediation. Finally, additional analysis was performed for descriptive statistics of the principal variables by various demographic characteristics and significant differences were found in gender, occupation, and so on. Conclusions - This study has academic significance as the fairness and authenticity of service recovery were investigated to reveal the effects on behavior. The findings could be applied to a wide range of service recovery strategies. However, there are some limitations. First, data was collected only from the residents of Gwangju and most respondents were aged 20-30. Future studies should target a wide range of areas and age groups. Second, because the questionnaire used in this study targets only convenience family restaurants, the results of this study cannot be generalized to all services companies. Future research should be done on a wide range of industries such as hotels, airlines, and hospitals, and perform a comparison between sectors.

• 대한물리의학회지
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• 제5권4호
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• pp.559-567
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• 2010

Purpose : The purpose of this study is to investigate the effects of motor function recovery and change of the heart function factors(ECG & Troponin I) with ischemic stroke patients by different amounts(times) exercise. Methods : Forty-six consecutive chronic hemiparetic patients with cerebral infarct were randomly assigned to two groups: Group 1 (exercise time 60 minutes/day) and Group 2 (exercise time 120 minutes/day). Types of exercise included static bicycle, isokinetic exercise, and standing or gait exercise on a treadmill. Outcome measures included the level of motor recovery (Fugl-Meyer Scale, FMS) and heart function (ECG and Troponin I), and measurements were performed three times: pre-test, 8 weeks and 12 weeks. Results : There was a significantly different change of motor function recovery and ECG between two groups during treatment period. Especially there were significantly change period of pre-test to 8 weeks on ECG and pre-test to 12 weeks on motor function recovery. But Troponin I has no significantly different change between two groups during treatment period. Also there was no significantly different change of motor function recovery and ECG and Troponin I with between two groups during treatment period. Conclusion : The exercise program improved motor function and change ECG without Troponin I in two groups. The result of this study shows that no matter how different amounts of exercise to effect of motor function recovery and heart function test in chronic patients with cerebral infarct.

• 멤브레인
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• 제12권3호
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• pp.182-191
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• 2002

복합 박막의 구조를 갖는 폴리아미드계 역삼투 분리막은 상용화되어 해수담수화 공정에 널리 적용되어져 왔다. 최근 고압·고회수율 공정은 기존의 해수 담수화 공정에 비해 에너지 비용 및 전처리의 규모의 측면에서 절감 효과를 가진다는 결과들이 발표되어왔다. 고압·고회수율 공정은 에너지 회수, 고압 펌프 설비, 그리고 고압 고염제거율의 역삼투막 개발에 의해 가능해 졌다. 본 연구에서는 기존의 해수담수화 공정에 사용되는 역삼투 분리막에 대한 고압·고회수율 공정 조건에서의 투과 성능을 조사하였다. 역삼투 분리막 평막의 평가에는 3.5%의 NaCl 수용액을 인공해수로 조제하여 실시하였으며 역삼투 분리막 모듈의 평가는 마산시 합포해변에서 자연 해수를 직접 사용하였다. 그 결과로 고압 고회수율 공정에 적합한 역삼투막은 고압에 대한 내압성을 갖는 역삼투막임을 보여준다. 고농축수에 대한 염제거율은 고압 운전에 의해 자연 향상되는 경향을 나타내었다.

• Archives of Plastic Surgery
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• 제48권1호
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• pp.26-32
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• 2021

Background Although loss of sensation in patients with breast cancer after mastectomy followed by breast reconstruction is an important factor affecting patients' quality of life, the mechanism of sensory recovery is still unclear. Our study aimed to identify variables that affect sensory recovery, especially pain, in reconstructed breasts. Methods All patients with breast cancer who underwent mastectomy followed by immediate breast reconstruction, including nipple reconstruction or areolar tattooing, were included in this study. Sensation was evaluated in the nipple as an endpoint of sensation recovery of the whole breast. Patients rated pain severity using a 3-point verbal rating scale (VRS): grade 0, no pain; grade 1, mild to moderate pain; and grade 2, severe pain. The VRS was assessed by a single experienced plastic surgeon. Results In the univariate analysis, the odds ratio (OR) for sensation recovery was 0.951 for age (P=0.014), 0.803 for body mass index (P=0.001), 0.996 for breast volume before surgery (P=0.001), 0.998 for specimen weight after mastectomy (P=0.040), and 1.066 for the period between mastectomy and sensory assessment (P=0.003). In the multivariate analysis, the variables that showed a significant effect were age (OR, 0.953; P=0.034), the period between mastectomy and sensory assessment (OR, 1.071; P=0.006), and reconstruction using abdominal tissue instead of prosthetic reconstruction (OR, 0.270; P=0.004). Conclusions Based on our results, it can be inferred that aging has a negative impact on the recovery of sensation, breast sensation improves with time after surgery, and the recovery of sensation is better in prosthetic reconstruction.

• 한국콘텐츠학회논문지
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• 제15권10호
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• pp.354-361
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• 2015

본 연구에서는 라쉬분석을 통하여 한글판 회복평가척도의 문항적합도와 난이도, 평정척도 적합도을 검증함으로써 이 평가도구의 국내 사용을 위한 기초자료를 제시하고자 한다. 이 연구는 18세 이상의 만성 조현병 환자 60명을 대상으로 실시하였다. 자료분석은 라쉬분석을 통하여 항목의 적합도와 항목 난이도, 평정척도 적합도 분석을 실시하였다. 연구 결과 60명의 대상자 중 1명이 부적합 대상자로 판정되었으며, 24개 항목 중 3개 항목이 부적합 판정을 받았다. 부적합 항목은 "나는 지금 가지고 있는 목표를 성취할 수 있을 것이라고 믿는다." "비록 내가 나를 돌보지 못할 때에도, 다른 사람들이 나를 돌봐준다."," 내가 가진 병에 대처하는 것이 더 이상 내 삶의 주요 관심사는 아니다."였다. 항목의 난이도에서 가장 어려운 항목은 "나는 내 삶에서 일어나는 일을 다룰 수 있다" 이고, 가장 쉬운 항목은 "결국에는 잘 될 것이다"로 나타났다. 회복평가척도의 평정척도(1~5)는 적합한 척도 범주로 분석되었으며, 항목에 대한 신뢰도는 .70, 대상자에 대한 신뢰도는 .94로 분석되었다. 본 연구를 통해 한글판 회복평가척도의 타당도와 평정척도 적합도를 확인하였다. 그 결과 5점 평정척도는 적합한 것으로 나타났으나, 일부 부적합 항목이 발견되어 앞으로 국내 타당도 확립과 준거제시를 위한 연구가 추후 이루어져야 할 것이다.

• 대한간호학회지
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• 제34권7호
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• pp.1255-1264
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• 2004

Purpose: The purpose of this study was to determine the effect of a 3-week somatosensory stimulation program on the integrity of the somatosensory pathway of patients with brain damage. Method: The sample consisted of two groups of patients with brain damage matched by Glasgow Coma Scale (GCS) scores and age:8 patients with a mean age of 56.75 years who were treated with somatosensory stimulation, and 8 patients with a mean age of 58.88 years, who were not treated with sensory intervention program. A repeated measures matched-control group design was used to assess functional recovery of the brain. The instrument used in this study was SSEP (somatosensory evoked potentials), a neurophysiological parameter, for the integrity of the somatosensory pathway. Results: The hypothesis that patients with brain damage who were treated with the somatosensory stimulation program will show higher SSEP wave form scores than the non-treatment group was supported (3rd week.: U=13.000, p=.014). Additional repeated measures analysis showed that there were no significant differences in recovery trends between the groups (F=1.945, p=.159). Conclusion: This study demonstrates that a somatosensory stimulation program is effective in promoting recovery of the integrity of the somatosensory pathway of patients with brain damage.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2022년도 추계학술대회
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• pp.160-161
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• 2022

Hydrogen is bridge fuel with high energy content and environmentally friendly to satisfy the stringent IMO regulation relating to greenhouse gas (GHG) emissions. There is growing interest in hydrogen in numerous nations and regions illustrated by an extensive range of research and development in technology. Regarding maritime applications, researchers have recognized the utilization of hydrogen as a fuel for fuel cells, a device that converts the chemical energy of the fuel to electrical energy. Solid oxide fuel cell (SOFC), with high working temperature, is easy to combine with the waste heat recovery cycles/devices to increase output power and thermodynamic performances as well. Furthermore, the cold energy from liquid hydrogen supplied to SOFC can also be used to generate more power. In this study, we proposed a SOFC integrated system with the idea of combining the waste heat recovery from the SOFC exhaust stream and cold energy utilization from LH₂. The designation is aimed to target small-scale vessel which uses electric propulsion for short distances voyage.

• Journal of Information Processing Systems
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• 제18권6호
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• pp.794-802
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• 2022

The recovery of reasonable depth information from different scenes is a popular topic in the field of computer vision. For generating depth maps with better details, we present an efficacious monocular depth prediction framework with coordinate attention and feature fusion. Specifically, the proposed framework contains attention, multi-scale and feature fusion modules. The attention module improves features based on coordinate attention to enhance the predicted effect, whereas the multi-scale module integrates useful low- and high-level contextual features with higher resolution. Moreover, we developed a feature fusion module to combine the heterogeneous features to generate high-quality depth outputs. We also designed a hybrid loss function that measures prediction errors from the perspective of depth and scale-invariant gradients, which contribute to preserving rich details. We conducted the experiments on public RGBD datasets, and the evaluation results show that the proposed scheme can considerably enhance the accuracy of depth prediction, achieving 0.051 for log10 and 0.992 for δ<1.25³ on the NYUv2 dataset.

• 한국전문물리치료학회지
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• 제18권2호
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• pp.52-59
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• 2011

The purpose of this study was to examine the relationship of the Stroke Rehabilitation Assessment of Movement (STREAM), the Berg Balance Scale (BBS), and the Modified Barthel Index (MBI) in the acute stroke care setting. Twenty patients with their first stroke were evaluated using STREAM, BBS, and MBI initially and at 4 weeks. The data was analyzed using the independent t-test, paired t-test, and the Pearson product moment correlation analysis. The scores on the STREAM were strongly associated with the scores on both the BBS and MBI (with Pearson correlation coefficients ranging from .88 to .95), and there was significant improvement between the initial scores and those obtained four weeks later for STREAM, BBS, and MBI (p=.001, p=.001, p<.001). The results suggest that STREAM may be able to reflect functional recovery and to assess voluntary movement in patients who have suffered an acute stroke.

• KSBB Journal
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• 제25권3호
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• pp.205-214
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• 2010

역류크로마토그래피 (counter-current chromatography, CCC)는 일련의 분배과정을 한 개의 튜브 내에서 연속적으로 일어나도록 고안된 시스템으로서 컬럼으로는 polytetrafluoroethylene(PTFE) 튜브가 다층으로 감겨있는 원통형의 홀더 3개가 서로 기어를 통해 물려있으며, 홀더가 회전과 공전을 통해 튜브의 꼬임을 방지하는 rotary seal-free flow centrifuge 시스템으로 되어있다. 역상 HPLC (reverse phase HPLC)에서는 고정상이 실리카에 결합된 유기물단 (organic moiety)이 수용성 이동상 물질에 의해서 용매화 (solvated)되는 반면 CCC는 실리카 대신에 강한 중력장에 의해 분리되는 자유로운 용매가 고정상이 되며 이 고정상의 부피비율은 20-30%에 이른다. 즉 고체담체에 결합된 유기관능기 대신에 물과 섞이지 않는 hexane 같은 유기용제가 고정상으로 사용되는 것이다. 고속역류크로마토그래피 (high-performance countercurrent chromatography, HPCCC)는 CCC의 기능을 향상시킨 분리시스템으로서 높은 중력장하에서 높은 이동상 속도와 높은 분리효율과 짧은 분리시간을 특징으로 하고 있다. 특히 mg 단위에서 kg 단위로의 스케일업이 선형적으로 가능하다는 큰 장점을 지니고 있다. 이 총설에서는 현재까지 개발된 CCC의 일반적인 이론을 간략히 정리하고 최신 HPCCC 장비의 적용 예를 살펴보고 그 응용분야로서 생리활성물질의 분리 및 정제와 관련된 연구동향을 정리하였다.