• Convergence Security Journal
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• v.6 no.1
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• pp.55-63
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• 2006

In this paper, an algorithm that provisions absolute differentiation of packet delays is proposed with an objective for enhancing quality of service (QoS) in future packet networks. It features an adaptive scheme that compensates the deviation for prediction on the traffic to be arrived continuously. It predicts the traffic to be arrived at the beginning of a time slot and measures the actual arrived traffic at the end of the time slot, and derives the deviation between the two quantity. The deviation is utilized to the delay control operation for the next time slot to offset it. As it compensates the prediction error continuously, it shows superior adaptability to the bursty traffic as well as the constant rate traffic. It is demonstrated through simulation that the algorithm meets the quantitative delay bounds and shows superiority to the traffic fluctuation in comparison with the conventional mechanism.

• Journal of Information Technology Services
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• v.13 no.3
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• pp.93-110
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• 2014

With the explosive proliferation of smart devices that may be connected to the fast Internet, virtual desktop interfaces(VDI) are being implemented in enterprises allowing employees to work anywhere anytime in the same technological environment. As this kind of systems are intended to raise the work performance, a research model is constructed from the review of research literature on service quality and work design. The model consists of VDI system service quality (ubiquity, availability, compatibility, security and ease of use), system satisfaction, task performance and job satisfaction. As VDI is designed as a support system for cooperative work, the task interdependence adopted from the work design theory is postulated here as moderating the effect of user satisfaction on task performance and job satisfaction. 147 data points were collected by a survey of VDI users in a global firm and subjected to PLS analysis. Interestingly, ubiquity and compatibility seem to be not statistically significant for user satisfaction while availability, security and ease of use of VDI system are statistically significant. Task interdependence is found to be a relatively strong mediator between system user satisfaction and task performance, however, interestingly, the coefficient come out as negative. This may indicate that the influence of VDI user satisfaction on task performance would not be high in highly interdependent tasks. Considering that VDI is intended for supporting 'interdependence' in cooperative work, this finding is a bit surprising. In-depth discussions are made in the discussion followed by future research directions.

• Convergence Security Journal
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• v.7 no.2
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• pp.39-47
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• 2007

The scheduling algorithms to provide quality of service (QoS) in broadband convergence network (BcN) are compared and analysed. The main QoS management methods such as traffic classification, traffic processing in the input queue and weighted queueing are first analysed, and then the major scheduling algorithms of round robin, priority and weighted round robin under recently considering for BcN to supply real time multimedia communications are analysed. The simulation results by NS-2 show that the scheduling algorithm with proper weights for each traffic class outperforms the priority algorithm.

• Health Policy and Management
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• v.24 no.2
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• pp.109-119
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• 2014

In accordance with the government's plan to expand the national health insurance (NHI) coverage for severe diseases such as cancer, heart disease, cerebrovascular disease, and rare and incurable disease, the diagnostic ultrasound services have been covered by NHI from October 1, 2013. The quality is very important factor in providing diagnostic services because they influence on the diagnosis, treatment, and outcome of diseases. In particular, equipments and health care providers plays an important role in providing qualitative services. The purpose of this paper is to examine the major feature of ultrasound services covered by health security system and to review quality assurance policies in other countries such as Australia, Japan, the USA, and Canada. In addition, we assessed the implication of those policies. We especially put emphasis on the types and qualifications of healthcare professionals and measures to manage equipments. All countries have reviewed on policies to promote the quality such as educational requirements of professionals or restrictions on the duration of equipment usage. Various measures should be implemented to assure the qualitative ultrasound service.

• The Journal of Industrial Distribution & Business
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• v.9 no.7
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• pp.61-70
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• 2018

Purpose - The purpose of this research is reflected on the rapid development of online tourism industries. The study was to establish the strategy for Korean tourism enterprises to develop tourist commodities suitable for Chinese tourists and attract them to visit Korea by the empirical analysis of the relation between repurchase intention of tourists and its premise variables (e-service quality, perceived value and satisfaction). Research design, data, and methodology - This research carried out a questionnaire survey on Chinese tourists who visited Korea with experience of using the online travel agency web sites. A total 398 answers were recovered, 41 of them were excluded due to the dishonest answers and 357 of them were finally analyzed. The data was analyzed with IBM SPSS AMOS 22.0. Results - The research results show that in the online travel agency web site e-service quality, convenience, interactivity, information validity, credibility had a positive impacts on perceived value and satisfaction. The perceived value of online travel agency website users has positive impart on satisfaction and repurchase intention. Satisfaction of online travel agency web site users have positive impacts on repurchase intention. But safety has no impact on perceived value while positive impacts on satisfaction was affected. Conclusions - First, in the online travel agency web site e-service quality, safety has no impact on perceived value while it was shown to have positive impacts on satisfaction because the users of online travel agency web sites believe that the protection of personal information, the defense of cracker and the safeguard of payment security are the basic premises of website operation. Although safety does not have impacts on perceived value, users benefits will suffer damage when hacker intrusion and other accidents occur so that online travel agency web sites should not ignore the security concerns. Second, credibility is a major concern for online travel agency web site users. At this time, it is necessary for the web site to establish a system to display both the commodity information and the using experience published on the user's SNS, thus improving the credibility of the website information.

• Journal of the Korea Convergence Society
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• v.12 no.9
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• pp.73-81
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• 2021

The purpose of this study is to propose a success model for hospital information system(HIS) based on the information system success model proposed by DeLone and McLearn. This study was conducted to examine the relationships among hospital information system quality such as information quality, system quality, and service quality, user satisfaction, individual performance, and hospital performance. The information quality was examined as accuracy and timeliness, the system quality as security and reliability, and the service quality as convenience and playfulness. We collected 209 questionnaires from hospital employees from October to December 2020, analyzed the structural equation model using AMOS 25. According to the analysis results, The information accuracy in the hospital information system had an effect on user satisfaction, but the timeliness did not. System security and reliability affected user satisfaction, but convenience did not. On the other hand, enjoyment had a positive effect on user satisfaction, and user satisfaction was found to have a positive effect on individual and hospital performance. The results of this study will be able to provide meaningful guidelines for researchers and practitioners in healthcare as well as hospital information systems.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.28 no.2
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• pp.18-28
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• 2020

This paper has studied the effect of airline staff's perception on both aviation safety and aviation security to their organizational effectiveness. Airline staff's perception on aviation safety is different from that on aviation security due to organizational difference in an airline. Through an empirical analysis, it was analyzed the effect of such perceptional difference on airline's organizational effectiveness. According to the analysis, it was found the perception of aviation safety has a significant positive effect on organizational effectiveness. Airline staff believed the safety is a core value of an airline and emphasizing the safety never impeded the airline's operation including service quality. Secondly, it was proven the perception on abiding by aviation security rules had a significant negative effect on organizational effectiveness. However, emphasizing aviation security had a very significant positive contribution on airline's philosophy of aviation safety. Following the research results, it was suggested an airline look for improving the process and regulations to deal with aviation security in the organization.

• International Journal of Computer Science & Network Security
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• v.22 no.8
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• pp.35-44
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• 2022

The Internet is extremely important to accomplish numerous items, from education to businesses and entertainment. Therefore, the quality of its performance must be efficient. Nowadays, there is a lack of information available for users to choose a suitable Internet service. What information is available might be insufficient, inaccurate, or regularly updated. Accordingly, there is a need to develop an electronic system that enables users to evaluate their current Internet service subscription. Several factors are used as evaluation criteria in the system that affect users' decisions. In this paper, a prototype of a design science research project is proposed to address a few objectives. First, it can help Internet service users in Saudi Arabia to make the best decision for themselves regarding Internet services subscriptions. Second, it can assist the Saudi government to seek one of the 2030 vision goals: the digital transformation that depends on having a good Internet connection. The proposed solution is a promising one that would help Internet service users to make the best decision for themselves and choose the best Internet service that fits their needs. A qualitative method has been used to evaluate the efficiency and the utility of the proposed system prototype. The results showed the extent of participants' acceptance of the Internet Service Evaluation System.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.2
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• pp.620-636
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• 2015

Survivability is a necessary property of network system in disturbed environment. Recovery ability is a key actor of survivability. This paper concludes network survivability into a novel composite metric, i.e. Network Recovery Degree (NRD). In order to measure this metric in quantity, a concept of Source-Destination Pair (SD Pair), is created to abstract end-to-end activity based on end nodes in network, and the quality of SD Pair is also used to describe network performance, such as connectivity, quality of service, link degree, and so on. After that, a Survivability Test method in large scale Network based on SD pairs, called STNSD, is provided. How to select SD Pairs effectively in large scale network is also provided. We set up simulation environment to validate the test method in a severe destroy scenario and evaluate the method scalability in different large scale network scenarios. Experiment and analysis shows that the metric NRD correctly reflects the effort of different survivability strategy, and the proposed test method STNSD has good scalability and can be used to test and evaluate quantitative survivability in large scale network.

• Journal of the Institute of Electronics Engineers of Korea CI
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• v.45 no.4
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• pp.41-52
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• 2008

Ubiquitous service environment is poor in reliability of connection and has a high probability that the intrusion and the system failure may occur. Therefore, in the environment, the capability of a system to collectively accomplish its mission in spite of active intrusions and various failure scenarios, that is, the survivability of services are needed. In this paper, we analyze the Jgroup/ARM framework that was developed in order to help the development of fault- tolerant Jini services. More importantly, we propose an intrusion-tolerant Jini service architecture to satisfy the security availability and quality of services on the basis of the analysis. The proposed architecture is able to protect a Jini system not only from faults such as network partitioning or server crash, but also from attacks exploiting flaws. It is designed to provides performance enough to show a low response latency so as to support seamless service usage. Through the experiment on a test-bed, we have confirmed that the architecture is able to provide high security and availability at the level that degraded services quality is ignorable.