• Title/Summary/Keyword: Quality of Decision-Making

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A TQM case of Centralized Sequential Decision-making Problem

  • Chang, Cheng-Chang;Chu, Yun-Feng
    • International Journal of Quality Innovation
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    • v.4 no.1
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    • pp.131-147
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    • 2003
  • This paper considers that a public department under specialized TQM manpower constraints have to implement multiple total quality management (TQM) policies to promote its service performance (fundamental goal) by adopting a centralized sequential advancement strategy (CSAS). Under CSAS, the decision-makers (DMs) start off by focusing specialized TQM manpower on a single policy, then transfer the specialized TQM manpower to the next policy when the first policy reaches the predetermined implementation time limit (in terms of education and training). Suppose that each TQM policy has a different desirous education and training goal. When the desirous goals for all TQM policies are achieved, we say that the fundamental goal will be satisfied. Within the limitation of total implementation period of time for all policies, assume the desirous goals for all TQM policies cannot be achieved completely. Under this premise, the optimal implementation sequence for all TQM policies must be calculated to maximize the weighted achievement of the desirous goal. We call this optimization problem a TQM case of "centralized sequential decision-making problem (CSDMP)". The achievement of the desirous goal for each TQM policy is usually affected by the experience in prior implemented policies, which makes solving CSDMP quite difficult. As a result, this paper introduces the concepts of sequential effectiveness and path effectiveness. The structural properties are then studied to propose theoretical methods for solving CSDMP. Finally, a numerical example is proposed to demonstrate CSDMP′s usability.

Acoustic Signal based Optimal Route Selection Problem: Performance Comparison of Multi-Attribute Decision Making methods

  • Borkar, Prashant;Sarode, M.V.;Malik, L. G.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.2
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    • pp.647-669
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    • 2016
  • Multiple attribute for decision making including user preference will increase the complexity of route selection process. Various approaches have been proposed to solve the optimal route selection problem. In this paper, multi attribute decision making (MADM) algorithms such as Simple Additive Weighting (SAW), Weighted Product Method (WPM), Analytic Hierarchy Process (AHP) method and Total Order Preference by Similarity to the Ideal Solution (TOPSIS) methods have been proposed for acoustic signature based optimal route selection to facilitate user with better quality of service. The traffic density state conditions (very low, low, below medium, medium, above medium, high and very high) on the road segment is the occurrence and mixture weightings of traffic noise signals (Tyre, Engine, Air Turbulence, Exhaust, and Honks etc) is considered as one of the attribute in decision making process. The short-term spectral envelope features of the cumulative acoustic signals are extracted using Mel-Frequency Cepstral Coefficients (MFCC) and Adaptive Neuro-Fuzzy Classifier (ANFC) is used to model seven traffic density states. Simple point method and AHP has been used for calculation of weights of decision parameters. Numerical results show that WPM, AHP and TOPSIS provide similar performance.

A Study of Job Satisfaction According to Director's Leadership Style and Type of Decision-making Recognized by Child Care Teachers (보육교사가 인식한 원장의 지도성 유형 및 의사결정 유형에 따른 직무만족도 연구)

  • Min, Hea Young
    • Korean Journal of Childcare and Education
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    • v.11 no.1
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    • pp.83-100
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    • 2015
  • The purpose of this study is to find out the effects of directors' leadership style and the type of decision-making on improving child care teachers' job satisfaction which is essential to operate high-quality nursing. The survey method was used for 184 child care teachers who work for child care centers. The collected data were analyzed using one-way analysis of variance and posteriori test to find out the differences in teachers' job satisfaction according to their recognition of directors' leadership and decision-making. The result showed that differences exist in child care teachers' job satisfaction according to the leadership and decision-making of directors as recognized by the teachers. The score of child care teachers' self-development, work, welfare & social stability related to job satisfaction hit the highest when directors' leadership type was efficiency-centered. Similarly, participatory decision-making type, which is the most ideal type, scored the highest in all sub-components of job satisfaction in the case of directors' type of decision-making. This implies that the directors who prefer positive leadership and democratic participatory decision-making type increase teachers' job satisfaction which will positively affect the child care centers' qualitative development.

The Effects of Different Information Visualizations on Decision Quality in a Web Environment (웹 환경에서의 정보 시각화와 의사결정과의 상관관계)

  • Jung, Won-Jin
    • Journal of the Korean Operations Research and Management Science Society
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    • v.33 no.1
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    • pp.51-69
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    • 2008
  • Depending on the ways of information visualization, information can be interpretable, easy to understand, and represented concisely and consistently. This study explores the effects of different information visualizations on decision quality in a Web environment by conducting a laboratory experiment. The results demonstrated that the effects of information visualizations on decision quality were significant. The findings suggest that information users in a Web environment can expect to improve their decision quality by enhancing information visualizations. This research extends a body of research examining not only the effects of factors that can be tied to human decision-making, but also the predictions of various information visualization usages in a Web environment.

Technology Valuation Method Selection using Axiomatic Design (공리적 설계를 이용한 기술가치평가방법의 선정)

  • 문병근;조규갑
    • Proceedings of the Technology Innovation Conference
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    • 2003.02a
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    • pp.191-199
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    • 2003
  • It is critical to select an appropriate technology valuation method when the characteristics of a technology and valuation environment are variable. To ensure high quality decision making when selecting a technology valuation method, it is necessary to understand the principles of a good technology valuation method, and define and apply a decision making theory for selecting an optimal method. The authors propose that Axiomatic Design Principles can be applied as a decision making theory. In order to apply Axiomatic Design for this problem, this paper describes four domains(customer, functional, physical, and process domain) and four axioms(independence, information, cost, time axiom) for the decision making process for the optimal technology valuation method. The result of this study will contribute flexibility to the dynamic technology valuation process.

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Humanoid Robot Footstep Planner with Fuzzy-Based Multi-Criteria Decision Making (퍼지 기반 다기준 의사 결정을 이용한 휴머노이드 로봇 걸음새 계획기)

  • Lee, Ki-Baek
    • Journal of the Korean Society of Manufacturing Technology Engineers
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    • v.24 no.4
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    • pp.441-447
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    • 2015
  • This paper proposes a novel fuzzy-based multi-criteria decision making method and implements a footstep planner for humanoid robots with it. Humanoid robots require additional footstep planning process in addition to path planning for the autonomous navigation. Moreover, it is necessary to consider safety and energy consumption as well as path efficiency and multi-criteria decision making is indispensable. The proposed method can provide not only well- distributed and non-dominated, but also more preferable solutions for users. The planned footsteps by the proposed method were verified through simulation. The results indicate that the user's preference is properly reflected in optimized solutions maintaining solution quality.

Practical and Flexible Decision-Making Using Compilation in Time-Critical Environments (시간 제약적인 환경에서 컴파일 기법을 사용한 실질적이며 유연한 의사결정 방법)

  • 노상욱
    • Journal of KIISE:Software and Applications
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    • v.30 no.12
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    • pp.1220-1227
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    • 2003
  • To perform rational decision-making, autonomous agents need considerable computational resources. When other agents are present in the environment, these demands are even more severe. In these settings, it may be difficult for the agent to decide what to do in an acceptable time in multiagent situations that involve many agents. These problems motivate us to investigate ways in which the agents can be equipped with flexible decision-making procedures that enable them to function in a variety of situations in which decision-making time is important. The flexible decision-making methods explicitly consider a tradeoff between decision quality and computation time. Our framework limits resources used for agent deliberation and produces results that are not necessarily optimal, but provide autonomous agents with the best decision under time pressure. We validate our framework with experiments in a simulated anti-air defense domain. The experiments show that compiled rules reduce computation time while offering good performance.

An Empirical Analysis of the Influence of Connectivity and Context-Awareness Functions of Ubiquitous Decision Support System (UDSS) on User's Decision Making Process (유비쿼터스 의사결정지원시스템의 접속성과 상황인식기능이 사용자 의사결정과정에 미치는 영향에 관한 연구)

  • Lee, Kun-Chang;Chung, Nam-Ho
    • Journal of Intelligence and Information Systems
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    • v.14 no.2
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    • pp.1-20
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    • 2008
  • This study is aimed at proposing a new approach to designing UDSS (Ubiquitous Decision Support System) which allows context-awareness and connectivity. In the previous studies, the need to design UDSS and analyze its performance empirically was raised. However, due to the complexity of empirical approaches, there is no study attempting to tackle this research issue so far. To fill this research void, this study proposes a Mobile Delivery System (MDS) as a form of UDSS, empirically analyzing how users perceive its context-awareness and connectivity functions. Especially, to add more rigor to the proposed approach to know how much it works well in the decision-making contexts, we considered three decision making phases (intelligence, design, choice) in the research model. With the valid questionnaires collected from 340 users of the MDS, we induced statistically proven results showing that both context-awareness and connectivity of the proposed UDSS (or MDS) influence the decision making steps positively and then contribute to improving the decision making quality.

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Consumers' evaluation and preference in retail store by their decision-making style (소비자 의사결정유형에 따른 소매점 평가 및 선호도 분석)

  • Huh, Kyung-Ok
    • Journal of Family Resource Management and Policy Review
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    • v.10 no.4
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    • pp.27-45
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    • 2006
  • On this research, we classified Korean consumers into several comsumer groups based on the different decision-making process they endorse, and then investigated the difference among these consumer groups in frequency, expenditure, satisfaction in using different types of retail stores. For this research, we have surveyed consumers dwelling in Seoul and in near-Seoul areas in 2004. The following is the summary of the main results. First, 'enjoy shopping' group showed a high expenditure rate in department store shopping and internet shopping, whereas 'impulsive decision' group more frequently visited traditional market places, 'fashion pursuing' group and 'enjoy shopping' group visited department stores more frequently than traditional market places. Second, 'impulsive decision' group assessed that the traditional market place offers better price and quality. Also 'impulsive decision' group and 'enjoy shopping' group assessed positively on the AS provided by department stores, and assessed negatively on the AS provided by internet shopping malls. Finally, 'fashion pursuer' group preferred buying foods from traditional market places, while 'brand seeker' group and 'fashion pursuer' group preferred buying clothes from discount stores. While 'enjoy shopping' group showed a high preference in buying clothes in department stores, 'rational decision-making' group showed a low preference in buying clothes in department stores.

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Study on Evaluation of Business Intelligence Systems Quality for Management Decision Support (경영의사결정을 위한 비즈니스 인텔리전스 시스템 품질 평가에 관한 연구)

  • Kim, Kuk;Song, Ki-Won
    • Journal of Korean Society for Quality Management
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    • v.34 no.3
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    • pp.31-40
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    • 2006
  • Companies had to be more intelligent in order to survive in the rapidly changing environments. We need to make a decision to build the Information System to support the managers in their decision making. That is the reason many companies are tend to have Business Intelligence Systems. But, how can we know the new system would be better than the old system in making us intelligent? The answer is we can do it with the concept of Intelligence Density. In this study, Intelligence Density concept will be introduced, and the way how it can be applied to the information system will be presented. I think Intelligence Density should be studied more to help managers make right decisions for the DSS implementation.