• Title/Summary/Keyword: Quality of Context Information

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The SAFE Management System Model Based on Context Automatic Awareness

  • Han, Kook-Hee;Liu, Yiwen;Kwon, Young-Jik;Kang, Byeong-Do
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.4
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    • pp.55-64
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    • 2007
  • Aiming at solving the problems associated with existing wireless paging systems, this paper proposed a 4W1H+L+PI concept to context-aware information structure, based on which, a new wireless paging system named 119 system is developed under ubiquitous environment. Bemuse of the adoption of RFID tags in the wireless paging system, hazard and malfunction rates are reduced, thus accuracy is guaranteed. Besides, response time is shortened comparing with existing systems. In the future, if emergency aid information system can be implemented under the ubiquitous computing environment combined with sensor network, then aid service of good quality will be provided.

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Service Quality and Information Value of Online Travel Chat - A Case from KTO's 1330 Chat

  • Petya, Todorova;Hyemin, Kim;Chulmo, Koo
    • Journal of Smart Tourism
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    • v.2 no.4
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    • pp.35-43
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    • 2022
  • Tourism businesses use chat services to provide immediate customer support and to help users navigate within a website, but there are more outcomes of this interaction that should be examined. The current study aimed to discover if the online travel chat service quality and information value of the online travel chat service lead to user satisfaction with the service and visit intention to a recommended destination by Korea Tourism Organization's 1330 Live Chat. The results indicate that information value (functional and innovation) and online travel chat service quality (reliability, assurance, and security) lead to satisfaction with the live chat service and visit intention to a recommended destination. The results can benefit practitioners who want to expand and improve their customer service interaction and recommendations, and to scholars who study the relationship between customer services in tourism recommendation and sales context.

An Empirical Study on the Determinants of Logistics Information Systems Success (물류정보시스템의 성공요인에 관한 연구)

  • Ok, Seok-Jae
    • International Commerce and Information Review
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    • v.7 no.3
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    • pp.159-175
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    • 2005
  • The purpose of the present study is to empirically and theoretically assess the logistics information systems (LIS) success in a quasi-voluntary IS use context. It is important to understand what factors impact the successful use of LIS. The research model is basically based on the framework of IS success proposed by DeLone & McLean(1992) and Seddon(1997). Structural modeling techniques were applied to data collected by questionnaire from 203 LIS users. The results show that user satisfaction play a significant role in influencing the system dependency. The results also revealed that user characteristics is directly affected by perceived usefulness, system quality and information quality, and indirectly influenced by user characteristics.

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U-Silvercare Service based on Context-awareness (상황인식 기반의 U-Silvercare서비스)

  • Choi, Bo-Kyoung;Youn, Hee-Yong
    • Journal of KIISE:Software and Applications
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    • v.36 no.3
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    • pp.200-207
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    • 2009
  • U-Healthcare is more efficient as a solving method for health problems rather than visiting the hospital. Recently, systems have been studied to offer appropriate service to user, which gather and analyze biological signals of a user and context information around the user from a variety of sensors. The existing systems for U-Healthcare are based on domain specific service so it is difficult to expand and link to other systems. Also, they lack services focusing on the specific quality of the user, because they offer a general service which targets a lot of users. To address this problem, we expand an extensibility of system using the context-awareness agent based on multi-agents. Also, we provide the suitable services which match with the context information of user to each user using the modeling toolkit JaUCE based on GUI. We design and implement U-Silvercare service to demonstrate the effectiveness of the proposed context-awareness agent and modeling toolkit.

The Effects of Sensation Information on Perceived Quality and Purchase Intention in Online Shopping Mall: Focus on The Smell Information and The Taste Information (온라인 쇼핑몰의 감각정보 제시가 지각된 품질 및 구매의도에 미치는 영향: 후각정보와 미각정보를 중심으로)

  • Cha, Tai-Hoon;Lee, Kyoung-A
    • Information Systems Review
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    • v.8 no.2
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    • pp.155-172
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    • 2006
  • The importance and meaning of smell/taste information on online shopping are studied. The first hypothesis deals with this issue directly. We measure the perceived quality and purchase intention at the context of online shopping with/without smell and taste information. As expected, subjects show higher perceived quality/stronger purchase intention of a bar soap and vitamin C product when smell and taste information are provided. Following Peck and Childers(2003), the moderating effects of Need for Smell and Need for Taste are tested at the second hypothesis. Subjects with High in Need for Smell/Touch show stronger responses in terms of perceived quality and purchase intention. The level of trust about the online shopping mall provides interesting results. When the trust level of the online shopping mall is low, the smell/taste information play more important roles in improving the perceived quality and purchase intention. Subjects at the not-so-trusted shopping mall context result in higher perceived quality and purchase intention if perceptual information is provided. One of the theoretical contributions of this study includes the identification of critical information in online purchase decision making-smell and taste. On top of vision and hearing information, smell and taste information also can play critical roles when consumers do online shopping even at the shopping malls of low trust. In addition, managerial implications are provided.

A Design of Transducer Interface Protocol for Context-aware Middleware (상황인식 미들웨어를 위한 트랜스듀서 인터페이스 프로토콜 설계)

  • Jang, Dong-Wook;Sohn, Surg-Won;Han, Kwang-Rok;Sun, Bok-Keun
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.9
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    • pp.45-55
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    • 2011
  • Context awareness technologies are based on efficient sharing of environment information of ubiquitous sensors in everyday life, and users require this awareness technologies to get quality of services. However, the application has been restricted due to its varieties of sensors and many different methods of communications. Therefore, IEEE 1451 standard has been published to interface between sensors and network layer. But it does not connect to a middleware because IEEE 1451 is for transducer standards. This paper presents a transducer and application interface protocol which connect to the context-aware middleware by defining a protocol to obtain context information using XML. We have implemented a bridge health monitoring system and railroad monitoring system in which different sensors and users' application are used to prove the efficacy of proposed interface protocols.

Information and Methodological Technologies of the Marketing Activity Management System in Higher Education Institutions

  • Fursykova, Tetiana;Boychuk, Inna;Baluk, Nadiia;Karpii, Olena;Korotka, Viktoriia
    • International Journal of Computer Science & Network Security
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    • v.21 no.12spc
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    • pp.383-390
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    • 2021
  • The main purpose of the study is to determine the features of the functioning of the university as a part of the state structure in the context of marketing management n the context of storing information technologies. Students were obtained due to the following theoretical methods: systems of analysis and synthesis, induction and deduction, comparison, classification, generalization and systematization, idealization and abstraction. It is advisable to study the essence and nature of educational services, as well as the role of education in economic development, relying on the methodology of institutional theory, the theory of stakeholders, which makes it possible to assess the contribution of education to the harmonization of public and individual interests, the formation of appropriate structures and subjects of development, ensuring the building of intellectual potential and quality of life. The specificity of the functioning of the university as a part of the state structure in terms of managing marketing activities was characterized.

Impacts of Sociability on Perceived Information Quality of Customer Reviews for Online Shopping Sites

  • Lee, Yoonjae
    • International Journal of Contents
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    • v.14 no.2
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    • pp.16-23
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    • 2018
  • Although there have been studies regarding the influence of customer reviews on consumer decision making at online shopping sites, research on factors affecting the perceived customer review quality for online shopping sites is limited. This study posits that sociability, which is one of the environmental factors of an online shopping site, can affect the quality of customer reviews. Sociability is a key factor in building a collaborative environment online, but studies have been limited to applying sociability to customer reviews that are the result of a collaborative environment. This study expects that sociability affects the performance of online shopping sites through the perceived information quality of customer reviews, and customers' efficacy. More specifically this study investigates the structural relationship between sociability, self-efficacy, collective efficacy, and the perceived information quality of the reviews in an online shopping context, regarding the patronage intention of customers. This study was conducted using a survey of 361 college students. The structural equation model results indicate that user perception of sociability increases self-efficacy and collective efficacy. The improved efficacy enhances the perceived information quality of reviews for online shopping sites, which increases patronage intention of customers. This study found that online shopping sites require a platform for customers to engage in social interaction to enhance their customers' loyalty and lifetime value.

The research for Bio-Human Signal monitoring smart home system (생체신호 모니터링 스마트 홈 시스템에 관한 연구)

  • Kwon, Young-Sun;Kim, Kuk-Se;Lee, Ho-Young
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2008.10a
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    • pp.340-347
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    • 2008
  • Ubiquitous services are high quality and differentiated services which are provided for users by recognizing the context of users and environmental conditions actively. In this case, context-aware middleware is one of the most important technologies required to implement the ubiquitous services. In this paper, we propose a method for providing ubiquitous services in a specific user space effectively and monitoring human bio-sensors. That is, the design and implementation of intelligent home service middleware and monitoring bio-sensors based on context awareness is discussed here. Context information from various sensors is gathered, and suitable services are inferred and provided to users by the middleware system. In our approach, user services can be modelled easily by using facts and rules, and the system can be extended easily to support various ubiquitous services other than intelligent home services also. The system can be integrated with external applications and legacy systems effectively by using various protocols such as RMI, socket and HTTP, XML and etc. We have designed and evaluated various facts and rules for intelligent home services in real environments. Functionality evaluation with the system shows that ubiquitous services can be provided to users effectively in a home environment.

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Antecedents of Continuous Use and Purchase Intention: In the Context of Mobile Application Store

  • Kim, Yoo-Jung;Han, Jin-Young
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.7
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    • pp.65-76
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    • 2015
  • This study investigates predictors of continuance intention and purchase intention in mobile application(App) stores. This study identifies the structural relationships among app store quality, user habit, switching costs, user loyalty, continuance intention, and purchase intention in mobile application stores. The results indicate that user loyalty increases continuance intention and purchase intention and that user habit positively affects perceived switching costs and user loyalty. App store quality is a formative construct including quality of content, ease of use, and security. App store quality affects user habit positively. This study theoretically and practically contributes to the integration of influential factors for continuance intention as well as purchase intention.