• Journal of the Korean Society for information Management
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• v.40 no.1
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• pp.51-71
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• 2023

This study analyzed the government data quality management model, big data quality management model, and data lifecycle model for research data management, and analyzed the components common to each data quality management model. Those data quality management models are designed and proposed according to the lifecycle or based on the PDCA model according to the characteristics of target data, which is the object that performs quality management. And commonly, the components of planning, collection and construction, operation and utilization, and preservation and disposal are included. Based on this, the study proposed a process model for research data quality management, in particular, the research data quality management to be performed in a series of processes from collecting to servicing on a research data platform that provides services using research data as target data was discussed in the stages of planning, construction and operation, and utilization. This study has significance in providing knowledge based for research data quality management implementation methods.

• The Journal of the Korea Contents Association
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• v.6 no.8
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• pp.20-29
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• 2006

This paper proposes a quality measurement model for video phone service over IP environment. Proposed model enhances conventional E-Model by using quality analysis and this model is suitable for ubiquitous environment. This research measures video phone quality by applying bust packet loss and recency effect. It uses delay and recency effect for compensating actual quality and recognized quality of user using NR and UR factor. Simulation results show that this model can provide more precise results than conventional model by considering recency effect of video phone service quality measurement model.

• Proceedings of the Safety Management and Science Conference
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• 2012.04a
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• pp.547-559
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• 2012

This thesis introduced a model of diagnosing a company's quality management, and a process of achieving quality innovation based on the model. As for study methods, books and theses related to quality and process innovation were collected for investigation, a survey on internal employees to investigate major issues of quality and standard consciousness was conducted, and 5DP was discussed for balanced process analysis.

• Journal of Korean Society for Quality Management
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• v.45 no.4
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• pp.811-828
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• 2017

Purpose: In the meantime, studies on the measurement methods of service quality have mainly been conducted in views of the service recipients. In this study, we introduce a co-orientation model that compares the perceptions of service provider and recipient and examine the applicability in service quality field. Methods: In this study, we conducted a case study on the specific service called 'National R&D Project Plan Evaluation Service' to examine the applicability of the co-orientation model in the service quality field. Results: We could identify the phenomenon of how service providers and recipients perceive differently about specific services introduced in the case study. This study confirms that it can be used to identify problems in mutually oriented service quality activities and to take practical measures to improve them. As we have seen in this case study, the co-orientation model is expected to be of great help in exploring opportunities for quality improvement in the area of service quality. Conclusion: The service quality co-orientation model allows the service provider to distinguish between what they think of differently with the service recipient and what they have in common, so the service provider will be able to find the agenda of service quality improvement.

• Magazine of the Korean Society of Agricultural Engineers
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• v.32 no.3
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• pp.116-129
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• 1990

A rational management of water resources in estuary reservoirs necessiates the prediction of water quality. In this study, a multiple box model for the water quality prediction was developed as a tool for the purpose of examining an adequate way to improve and maintain the water quality. Some submodels that are suitable for simulating the mixing behavior of pollutant materials in a lake were considered in this model. The model was appiled for predicting water qualities of Haenam Esturay Reservoir. The result from this study can be summarized as follows : 1.A water quality simulation model that can predict the 10-day mean value of water qualities was developed by adding some submodels that simulate the concentrations of chlorophyll-a, BOD, T-P and T-N to the existing Multiple Box Model representing the mixing and circulating of materials by the hydarulic action. 2.As input data for the model developed, the climatic data including precipitation, solar radiation, temperature, cloudness, wind speed and relative humidity, and the water buget records including the pumping discharge and the releasing discharge by drainage gate were ollected. The hydrologic data for the inflow discharge from the watershed was obtained by simulation with the aid of USDAUL-74/SNUA watershed model. Also the water quality data were measured at streams and the reservoir. 3.As a result of calibration and verification test by using four comonents of water quality such as Chlorophyll-a, BOD, T-P and T-N, it was found that the correlation coefficeints between the observed and the simulated water qualities showed greater than 0.6, therefore the capability of the model to simulate the water quality was proved. 4.The result based on the model application showed that the water quality of the Haenam Estuary Reservoir varies seasonally with the harmonic trend, however the water quality is good in winter and get worse in summer. Also it may be concluded that the current grarde of water quality in the Heanam Esutary Reservoir is ranked as grade 4 suitable only for the agricultutal use.

• Journal of Information Technology Services
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• v.7 no.4
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• pp.151-165
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• 2008

This study suggests the organization-level standard(model and process) for quality evaluation of information systems(IS) in non-use organizations despite international standards(ISO/IEC 9126 and ISO/IEC 14598) and national standards(KS X 9126 and KS X 14598) related to quality evaluation of IS. The standard in this study is composed of quality evaluation processes, a quality model, and quality metrics. The weights of the attributes and the sub-attributes in the quality model were calculated by an analytic hierarchy process(AHP). The minimum level and the target level of each metrics were determined by brainstorming of the committee. Furthermore, the case study for the investigation of the applicability and the usability of the suggested organizational standard in the real IS development project was performed. For gaining significant benefits of the standard, both the diffusion and the experience accumulation by its continuous use are needed.

• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.3
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• pp.23-39
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• 2004

This paper focused on empirically testing the ESM(Electronic-Store Success Model). The model was developed by basing upon the ‘Updated D&M(DeLone and McLean) IS Success Model(2003)’ and reflecting the characteristics of marketing and e-business, and composed of the six dimensions including system quality, information quality, service quality, trust, customer loyalty and financial performance. The research model consisting of five dimensions, excluding financial performance, was proposed and empirically verified by structural equation model with respect to data from 224 customers on 69 Electronic-Stores. The results show that system quality and information quality significantly influence service quality, and that service quality also significantly influence trust and customer loyalty, and that trust has significant influence on customer loyalty.

• Journal of Korean Society of Archives and Records Management
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• v.11 no.1
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• pp.231-252
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• 2011

User needs and their usage motivations are critical components of web portal success, yet limited studies have been conducted with the constituents of good cultural heritage archive portals from the user perspective. This study proposes a quality assessment model from the user perspective. To overcome the intrinsic biases, the triangulation approach was chosen for building a research model. The proposed research model adapts three existing web portal quality models: service quality model, data quality model, and technology acceptance model. A 99-item instrument is suggested to investigate the proposed model. In the next phase of research, the instrument will be tested for its construct validity, and the research model will be empirically tested.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.1
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• pp.57-65
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• 2012

The relationship between product quality/function and customer satisfaction has been considered an important point for the new product development. The seminal paper by Kano was the first to thoroughly address the non-linear relationship between product performance/function and customer satisfaction. In the analysis framework of the original Kano model, five factors are assumed, among which indifference factor occupies 40% in the classification scheme. When we analyze survey response using Kano model, many quality attributes can be resulted in indifference factor. This implies that some attributes which are meaningful tend to be classified as indifferent attributes for the customer satisfaction. In order to tackle this problem, a modified Kano model is proposed by reducing the indifference factor. The modified Kano model can be robust for the survey response. A survey is performed for the quality attributes of the smart phone. The response is analyzed and compared based on the original and modified Kano model. The surveyed quality characteristics of the smart phone are performance related attributes, application programs, functional attributes and subjective emotional quality attributes. Many quality attributes classified as indifference factor in the original model are classified as attractive, must-be, and expected factors, respectively.

• Journal of the Korea Institute of Military Science and Technology
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• v.21 no.3
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• pp.386-395
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• 2018

Quality management is essential to achieve the desired quality throughout a program. Especially in phase of research and development(R&D) of a program, that is an effective and efficient way to achieve the quality goals and improve the quality of a program in total life cycles. For applying the quality management to a R&D program, characteristics of the program should be considered in various aspects. In this study, the characteristics of developments of defense weapon systems were analyzed and the meaning of quality in that field was defined. And then, application methods of the quality management were established and the quality management model with four view points(external, organization, programs, practices) was proposed. In addition, detailed tasks of the quality management activities were described and some examples of applying the model were introduced.