• Title/Summary/Keyword: Quality management software

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Convergence of Related Standard of CC and ISO for Security Evaluation of VPN (VPN의 보안성 평가를 위한 CC와 ISO 관련 표준의 융합)

  • Lee, Ha-Young;Yang, Hyo-Sik
    • Journal of Digital Convergence
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    • v.14 no.5
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    • pp.341-348
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    • 2016
  • Because VPN(Virtual Private Network) uses internet network, the security technique should support it and evaluation technique based on standard should support it. Therefore the method should be organized that can evaluate the security of VPN based on the related standard. In this study, we intended to construct the security evaluation model through combining CC(Common Criteria) which is a evaluation standard and a part of security(Confidentiality, Integrity, Non-repudiation, Accountability, Authenticity) evaluation of ISO which is the standard of software quality evaluation. For this, we analyzed the quality requirements about intra-technology and security of VPN and constructed the evaluation model related to the quality characteristics of two international standard. Through this, we are able to construct a convergence model for security evaluation of VPN. Through accumulating the evaluation practices for VPN in the future, the suitability and validity of the evaluation model must be improved.

Patterns and Trends of Water Level and Water Quality at the Namgang Junction in the Nakdong River Based on Hourly Measurement Time Series Data (낙동강 남강 합류부 수위와 수질 패턴 및 추세)

  • Yang, Deuk Seok;Im, Teo Hyo;Lee, In Jung;Jung, Kang Young;Kim, Gyeong Hoon;Kwon, Heon Gak;Yoo, Je-Chul;Ahn, Jung Min
    • Journal of Environmental Science International
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    • v.27 no.2
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    • pp.63-74
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    • 2018
  • As part of the Four Major Rivers Restoration Project, multifunctional weirs have been constructed in the rivers and operated for river-level management. As the weirs play a role in draining water from tributaries, the aim of this study was to determine the influence of the weirs on the water level of the Nam River, which is one of the Nakdong River's tributaries. Self-organizing maps (SOMs) and a locally weighted scatterplot smoothing (LOWESS) technique were applied to analyze the patterns and trends of water level and quality of the Nakdong River, considering the operation of the Changnyeong-Haman weir, which is located where the Nam River flows into the Nakdong River. The software program HEC-RAS was used to find the boundary points where the water is well drained. Per the study results at the monitoring points ranging between the junction of the two rivers and 17.5 km upstream toward the Nam River, the multifunctional weir influenced the water level at the Geoyrong and Daesan observation stations on the Nam River and the water quality based on automatic monitoring at the Chilseo station on the Nakdong River was affected strongly by the Nakdong River and partly by the Nam River.

The Reliability Evaluation Method of Embedded Controled Systems Considering the International Standard (국제 표준을 고려한 임베디드 제어 시스템(ECS)의 신뢰성 평가방법)

  • Yang, Hae-Sool
    • Journal of Digital Convergence
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    • v.15 no.2
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    • pp.199-206
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    • 2017
  • Embedded control system is widely spreaded and used in various fields including military defence, aviation, medical, etc. due to extended use of smart phones, connected car, IoT. Increasing examples are introduced where embedded control system that perform their unique role such as smart phone and network system organically configure to create new system. According to this trend, organic interface and reliability of each embedded control system are becoming important evaluation factors. The purpose of this paper is to develop quality evaluation criteria method for automobile embedded system, among the fields that use embedded control systems. In order to satisfy high quality level requirements of automobile embedded control system, we surveyed latest trend of automobile embedded control system, analyzed structure and application technology of embedded control system, to establish quality evaluation criteria and method for automobile embedded control system by referring international standard for software (ISO/IEC 9126), and international standard for electric & electronic products (ISO 26262).

A Checklist for Assessment of Risks Involved in IT Service Project Contract (IT 서비스 프로젝트 계약서 위험 요인 평가 체크리스트)

  • Jeong, Eun Joo;Jeong, Seung Ryul
    • Journal of Internet Computing and Services
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    • v.15 no.4
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    • pp.57-65
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    • 2014
  • Risk factors are the reason behind cost overruns and delays in long-term large-scale IT service projects. Major risks originate from the integration of complex IT system components, including software, hardware, and solutions; the competitive bidding process; the turnkey and firm-fixed price nature of contracts; and the project execution environment. We have identified several risk factors such as delay in acceptance, low quality of deliverables, delay in payment, adding and changing requirements and scope, unclear definition of roles and responsibilities of the buyer and supplier, and unclear procedures of change and quality management during the project execution phase. One needs to manage risks proactively before signing the contract. In order to weed out or lower the risk factors well in advance, we need to identify and remove risk factors contained in contract clauses and attached contract documents. We propose a checklist for assessing IT service project contracts. To validate the checklist's utility, we applied it to an IT service project in the finance industry. The results show that the checklist is effective in identifying and removing risk factors pertaining to IT service projects.

Utility of three-dimensional printing in the surgical management of intra-articular distal humerus fractures: a systematic review and meta-analysis of randomized controlled trials

  • Vishnu Baburaj;Sandeep Patel;Vishal Kumar;Siddhartha Sharma;Mandeep Singh Dhillon
    • Clinics in Shoulder and Elbow
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    • v.27 no.1
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    • pp.72-78
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    • 2024
  • Background: Clinical outcomes after fixation of distal humerus intraarticular fractures are directly related to the quality of reduction. The use of three-dimensional (3D)-printed fracture models can benefit preoperative planning to ensure good reduction. This review aims to determine if surgery performed with 3D printing assistance are faster and result in fewer complications and improved clinical outcomes than conventional methods. We also outline the benefits and drawbacks of this novel technique in surgical management of distal humerus fractures. Methods: A systematic literature search was carried out in various electronic databases. Search results were screened based on title and abstract. Data from eligible studies were extracted into spreadsheets. Meta-analysis was performed using appropriate computer software. Results: Three randomized controlled trials with 144 cases were included in the final analysis. The 3D-printed group had significantly shorter mean operating time (mean difference, 16.25 minutes; 95% confidence interval [CI], 12.74-19.76 minutes; P<0.001) and mean intraoperative blood loss (30.40 mL; 95% CI, 10.45-60.36 mL; P=0.005) compared with the conventional group. The 3D-printed group also tended to have fewer complications and a better likelihood of good or excellent outcomes as per the Mayo elbow performance score, but this did not reach statistical significance. Conclusions: Three-dimensional-printing-assisted surgery in distal humerus fractures has several benefits in reduced operating time and lower blood loss, indirectly decreasing other complications such as infection and anemia-related issues. Future good-quality studies are required to conclusively demonstrate the benefits of 3D printing in improving clinical outcomes.

Estimate Customer Churn Rate with the Review-Feedback Process: Empirical Study with Text Mining, Econometrics, and Quai-Experiment Methodologies (리뷰-피드백 프로세스를 통한 고객 이탈률 추정: 텍스트 마이닝, 계량경제학, 준실험설계 방법론을 활용한 실증적 연구)

  • Choi Kim;Jaemin Kim;Gahyung Jeong;Jaehong Park
    • Information Systems Review
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    • v.23 no.3
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    • pp.159-176
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    • 2021
  • Obviating user churn is a prominent strategy to capitalize on online games, eluding the initial investments required for the development of another. Extant literature has examined factors that may induce user churn, mainly from perspectives of motives to play and game as a virtual society. However, such works largely dismiss the service aspects of online games. Dissatisfaction of user needs constitutes a crucial aspect for user churn, especially with online services where users expect a continuous improvement in service quality via software updates. Hence, we examine the relationship between a game's quality management and its user base. With text mining and survival analysis, we identify complaint factors that act as key predictors of user churn. Additionally, we find that enjoyment-related factors are greater threats to user base than usability-related ones. Furthermore, subsequent quasi-experiment shows that improvements in the complaint factors (i.e., via game patches) curb churn and foster user retention. Our results shed light on the responsive role of developers in retaining the user base of online games. Moreover, we provide practical insights for game operators, i.e., to identify and prioritize more perilous complaint factors in planning successive game patches.

Needs-Based Customer Value Effects of Family Restaurants on Customer Satisfaction and Behavior Intention (패밀리레스토랑의 욕구체계 기반 고객가치가 고객만족, 행동의도에 미치는 영향: 4×4 매트릭스 욕구체계를 중심으로)

  • Kim, Ki-soo;Shim, Jae-Hyun
    • Journal of Distribution Science
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    • v.11 no.12
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    • pp.51-62
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    • 2013
  • Purpose - A pre-study on service quality-based customer value is conducted with the path structure (perceived value of service quality→customer satisfaction→behavior intention) based on the hierarchical model of service quality including interaction and outcome quality, physical environment quality and the SERVQUAL model of process quality, namely, reliability, responsiveness, assurance, empathy, and tangibles. In addition, customer value in the service industry is studied by dividing into the two-way structure of utilitarian and emotional values. This study classifies customer values of family restaurants through the customer value model based on the 4×4 matrix needs system of Jeon and Kim (2009). It illustrates the path structure of customer value→customer satisfaction→behavior intention targeting college students in order to generalize the customer value system of family restaurants. Research design, data, and methodology - This study established seven hypotheses based on the relationship between each type of customer value (food quality, convenience, social, emotional, interior quality, service encounter, and purchasing) and customer satisfaction, and the relationship between customer satisfaction and behavior intention. The study data were collected from students in the Department of Business and Tourism at Kimpo University. In all, 294 survey papers were returned of the 300 distributed: 253 pieces were used in the final analysis excluding 41 with insufficient and less effective answers. For statistical analysis, the statistics software package SPSS 15.0 was used. Results - The results of the analysis are as follows: first, the customer values of family restaurants are classified by seven customer values: goods quality value, emotional value, convenience value, social value, purchasing value, service encounter value, and inner quality value. Second, emotional value, purchasing value, service encounter value, and inner quality value had positive impact on customer satisfaction. In particular, purchasing value through being included in functional value was not classified in the previous study; however, this study could classify and generalize this value in a new way. Finally, customer satisfaction had a positive impact on behavior intention. This showed that college students had behavior intention - repurchase intention and word-of-mouth - because they could be content with the food items on the menu and the service provided by employees. Conclusions - The main points based on the above-mentioned results are as follows. This study with college students as study subjects could be classified into four dimensions, namely, generic value, usage value, purchasing value, and physical value and seven sub-dimensions on customer values of family restaurants based on a 4×4 matrix needs system. Then, to confirm its generalization, the path structure of customer value→customer satisfaction→behavior intention was verified. While existing pre-studies used simplified values by classifying restaurant values largely as utilitarian value and hedonic value, this study classified various forms of customer value, and that customer value especially could be expanded by adding purchasing value. As a result, it is shown that marketers need to diversify their customer services because this study proved that customer values can be classified in various ways based on customer needs.

Changes in the Behavior of Healthcare Organizations Following the Introduction of Drug Utilization Review Evaluation Indicators in the Healthcare Quality Evaluation Grant Initiative (의료질평가지원금 제도의 의약품안전사용서비스 평가지표 도입에 따른 의료기관의 행태 변화)

  • Hyeon-Jeong Kim;Ki-Bong Yoo;Young-Joo Won;Han-Sol Jang;Kwang-Soo Lee
    • Health Policy and Management
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    • v.34 no.2
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    • pp.178-184
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    • 2024
  • Background: This study aimed to determine the effectiveness of drug utilization review (DUR) evaluation indicators on safe drug use by comparing the changes in DUR inspection rates and drug duplication prescription prevention rates between the pre- and post-implementation of the DUR evaluation indicators of the Healthcare Quality Evaluation Grant Initiative. Methods: This study used DUR data from the Health Insurance Review and Assessment Service in 2018 (pre-implementation) and the evaluation results of the Healthcare Quality Evaluation Grant Initiative in 2023 (post-implementation). The dependent variables were the DUR evaluation indicators, including DUR inspection rate and drug duplicate prescription prevention rate. The independent variable was the implementation of the DUR evaluation indicators, and the control variables included medical institution characteristics such as type, establishment classification, location, DUR billing software company, and number of beds. Results: The results of the analysis of the difference in the prevention rate of drug duplicate prescriptions between the pre- and post-implementation of the DUR evaluation indicators of the Healthcare Quality Evaluation Grant Initiative showed that the prevention rate of drug duplicate prescriptions increased statistically significantly after the implementation of the DUR evaluation indicators. Conclusion: The policy implications of this study are as follows: First, ongoing evaluation of DUR systems is needed. Second, it is necessary to establish a collaborative partnership between healthcare organizations that utilize DUR system information and the organizations that manage it.

The Impact of SMEs' Smart Factory Systems Implementation on Management Accounting (중소제조기업 스마트공장시스템 도입이 관리회계에 미치는 영향)

  • Kim, Kyung-Ihl
    • Journal of Convergence for Information Technology
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    • v.10 no.9
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    • pp.8-14
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    • 2020
  • The objective of this research is to investigate how implementation of smart factory systems(SFS) effects management accounting(MA). The results based on data collected from 108 Korea small and medium enterprises(SME) confirmed that SFS implementation caused significant MA changes. Estimated regression models revealed that the most important SFS characteristic were the analytical capabilities since it positively influenced MA changes in four dimensions: internal reporting, budgeting, application of modern accounting techniques and MA employee's job. In the segment of budgeting, the quality of implementation of specialized bedgeting software had significant and positive influence. The only negative correlation founded was the one between the uncertainty of business environment and adoption of modern accounting techniques. Results from this study provide that SME should put special focus on implementation of business analytics modules in order to achieve comprehensive benefits in MA prctices.

Open Source Project Management-from a Behavior Control Perspective (행위 통제 관점에서 바라본 오픈소스 프로젝트 관리)

  • Cho, Jun-Gee
    • Information Systems Review
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    • v.10 no.2
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    • pp.235-251
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    • 2008
  • With the successful arrival of quality free/open source software, open source ISD(Information System Development) projects have been drawing attention from academic researchers. However, there have been few efforts to examine the managerial aspect of open source ISD projects. This study use a case research methodology to explores the management of open source projects, especially from the perspective of behavior control. Through data analysis and discussion, the study found that various practices related to behavior control were exercised to obtain participants' shared goals, although specific instances vary in each case. This finding is contradictory to the views of some researchers who suggested open source ISD projects lack behavior control. For more comprehensive understanding, however, future research should also include controls of open source projects in terms of outcome control and self-control.