• Title/Summary/Keyword: Quality Performance evaluation

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Quality Management Performance Evaluation Using A Computer Support System (컴퓨터 지원시스템을 활용한 품질경영 성과측정)

  • Shin, Wan-Seon;Kang, Eun-Kyung
    • Journal of Korean Institute of Industrial Engineers
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    • v.24 no.4
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    • pp.529-537
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    • 1998
  • Appropriate performance evaluation is a key successful factor for continuous improvement and systematic management support in the implementation of quality management. This research deals with the development of a computer support system for performance evaluation of quality management and its application to a real world problem. It, first, investigates existing performance evaluation methods and classifies them into three styles. A number of key factors for designing computer support systems are then elicited by analyzing the characteristics of the existing methods in terms of the requirements needed for a successful evaluation tool. The computer support system is designed by incorporating the key factors in the system design process and it is implemented as a network version. Finally, a case study is performed in order to verify the proposed support system. The pros and cons of the system are also discussed.

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A Hybrid Image Coding Using BTC and DPCM with Performance Evaluation (BTC와 DPCM을 결합한 영상신호의 복합 부호화와 성능평가)

  • 고형화;이충웅
    • Journal of the Korean Institute of Telematics and Electronics
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    • v.25 no.4
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    • pp.447-452
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    • 1988
  • This paper proposes a hybrid image coding in order to improve the coding performance by combining the BTC with the DPCM. And utilizing the human perceptual characteristics, a new objective image quality evaluation method has been proposed to obtain an excellent result in good agreement with the subjective quality evaluation. A hyb-1 method consisting of the DPCM and the AMBTC has retained a good picture quality at the bit rate of 1.5 bits/pel. A hyb-3 method combining the EBTC-3 with the DPCM has scarcely degraded the picture quality compared with the original image at the bit rate of 2.1 bits/pel. A newly proposed mehtod of picture quality evaluation accumulating a blocky noise at the edge block and an impulsive noise at the flat block selectively has been coincident with the subjective evaluation of quality.

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Hierarchically Associated Quality Performance Measurements in Quality Management (계층유대에 의한 품질경영 성과측정)

  • Shin, Wan-Seon
    • Journal of Korean Society for Quality Management
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    • v.27 no.2
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    • pp.163-182
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    • 1999
  • Performance measurement is increasingly becoming a vital issue for promoting quality management within an organization. This research proposes a new performance measurement approach, called the Hierarchically Associated Performance Measurement, for the organizations which emphasize long term quality th겨st through a balanced interface between the quality efforts of various units. The proposed approach is unique in that it considers relationships between internal quality activities and national quality award criteria and that it identifies and utilizes the quality responsibilities of functional units in order to encompass organizational roles in the evaluation process. The approach is illustrated via a numerical evaluation of a fictitious organization.

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An Evaluation Model of Quality System (품질시스템 평가모델)

  • 김종수;황승국
    • Journal of Korean Society for Quality Management
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    • v.27 no.4
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    • pp.95-113
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    • 1999
  • This paper is to propose an evaluation model of quality system using the concept from the evaluation method of each stage in QFD(Quality Function Deployment). The data of the performance level and weights for the quality system and the job on quality loop in each enterprise has been obtained from the 8 experts who are in charge of quality system construction. Here, the weights were computed by means of the eigenvector method. In this paper, we can acquire the evaluated score for the present level of the quality system. This method will help to manage and improve the quality system. We show the efficiency of this method by illustrating case studies.

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SERVICE QUALITY EVALUATION INDICATORS FOR ASP-BASED PROJECT MANAGEMENT INFORMATION SYSTEM

  • Lee, Seul-Ki;Yu, Jung-Ho;Kim, Chang-Duk
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1453-1462
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    • 2009
  • It is very important for performance of information system that we make an effort to raise user's satisfaction by continuously grasping user's requirement by evaluation of PMIS based on ASP service quality and reflecting this to information system. However, It is lack that developments of suitable evaluation index of PMIS based on ASP service quality. Hereupon, In this study, we propose the evaluation indicators. First, The evaluation area is classified by form the foundation of D & M IS Success Model (2003); system quality, information quality, service quality. Second, The detail evaluation item which include considerations which are gotten through investigation of the construction industry and PMIS based on ASP is grouping by form the foundation SERVQUAL which is a service quality evaluation tool proposed PZB(1988). It is suitable to evaluate PMIS based on ASP service quality in construction industry and able to evaluate various aspects.

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The Effect of Extrinsinc Cues on the Clothing Products Evaluation (의류상품평가에 대한 외재적 단서의 영향)

  • 이선재
    • Journal of the Korean Society of Costume
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    • v.43
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    • pp.125-142
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    • 1999
  • This research was aimed to present a model of clothing products evaluation nd to classify the effect of extrinsic cues on clothing products evaluation. In order to accomplish following subjects were established. First it is to find the effect of extrinsic cues -price brand store - on perceived quality perceived risk perceived value and purchase intention of clothing products. Second it is to formulate a model of clothing products evaluation and find the relation among the variables such as extrinsic cues perceived quality perceived risk perceived value and purchase intention. This research was mainly divided into theoretical and empirical part. In the theoretical part previous theories and studies on clothing products cues clothing products evaluation perceived quality perceived risk and perceived value were examined to establish a research model and to present a theoretical frame for clothing products evaluation. In the empirical research a questionnaire was developed and statistical data were collected from during July 1997. The subjects were 862 women in the age of 20-35 living in Seoul and kyungki region. SAS and LISREL were used to analyze the collected data. frequency percentage factor analysis ANOVA duncan test correlation analysis regression analysis and LISREL were applied. The results of this research are as follows: First perceived quality consists of performance quality external quality and utility quality in a form of multi dimensional structural. Perceived risk is structured by social/resultant risk financial/fashionable risk and performance/management risk. Second this research proved that extrinsic cues are influenced by each individual variable and extrinsic cues interact with each other through the variable. The perceived quality is influenced most by price Among the perceived risk social/resultant risk by brand financial/fashionable risk by price and performance/management risk by store. respectively. Perceived value is inflenced by price and brand. Third in evaluating process consumer use extrinsic cues to first formulate perceived quality and perceived risk of clothing products and then formulate perceived value ot decide on purchase intention.

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Assessment and Validation of the Reliability of Quality Measurement System for Wireless Data Services (무선데이터 서비스 품질 측정 시스템의 신뢰성 검증 및 평가)

  • Choi, Dong-Hwan;Park, Seok-Cheon
    • Journal of Information Technology Services
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    • v.11 no.1
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    • pp.239-246
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    • 2012
  • The user increases around the WiBro and in which the mobile broad band service is the wireless internet base technology HSDPA, that is the cellular phone foundation technique, and moreover the issue about the user effective quality guarantee emerges but the quality control of the wireless network is the incomplete actual condition. Therefore, the reliability verification according to the development of the system for the performance measure for the continued wireless data service and it and evaluation are needed for the quality control. In this paper, the wireless data service quality measurement system was implemented with the design. The same test environment as the existing network performance measurement program was built for the reliability verification of the embodied device for measuring quality and evaluation and the cost performance was performed. It could confirm that design and embodied wireless data service quality measurement system operated accurately in this paper through the quality measure result value analysis.

Performance and Quality Evaluation of the Dial Up Network Modem (통신 회선 접속 장비의 성능 및 품질평가)

  • 이석훈;이상설;강희정
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.16 no.28
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    • pp.181-186
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    • 1993
  • The objective of this paper is to present a method for synthetic performance and quality evaluation of dial up network modem in users place. In the past, universally recognized criteria have not been available to model switched network modem performance. Reasonable assurance of modem performance on the public switched telephone network by standardized test channel which is suggested by ELA(Electronic Industries Association). These tests of modem from a variety manufacturers more reflective of actual performance on the network.

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Self-evaluation model for TQM activity

  • Osada, Hiroshi;Yamazaki, Masahiko
    • International Journal of Quality Innovation
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    • v.1 no.1
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    • pp.75-80
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    • 2000
  • Objective evaluation is necessary for the company to know the level of its TQM activity and to improve it. This article proposes self-evaluation model for TQM activity through comparison study of the examination viewpoints for the Deming Prize with criteria of the Malcolm Baldridge National Quality Award. Proposed self-valuation model consists of three evaluation categories i.e. management system, management performance and survey/audit system. Evaluation on these categories is done for process and performance by using scoring method. This self-evaluation model is useful for checking the progress of TQM and make company recognize the strength and weakness of its TQM activity, namely, positioning analysis.

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Evaluation indicators for the restoration of degraded urban ecosystems and the analysis of restoration performance (훼손된 도시생태계 생태복원 평가지표 제시 및 복원성과 분석)

  • Sohn, Hee-Jung;Kim, Do-Hee;Kim, Na-Yeong;Hong, Jin-Pyo;Song, Young-Keun
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.22 no.6
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    • pp.97-114
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    • 2019
  • This study aims to analyze the effect of urban ecosystem restoration projects by evaluating the short-term restoration performance of the project sites, from both qualitative and quantitative evaluations. In this study, for the qualitative evaluation, we derived the evaluation frame from previous studies and literature. For the quantitative evaluation, the changes in ecological connectivity after the restoration project were described using landscape permeability and network analysis. In addition, changes in habitat quality after the restoration project were evaluated by using InVEST Habitat Quality Model. These evaluations were applied to the three natural madang (ecological restoration) projects and two ecosystem conservation cooperation projects. As a result, three categories, 10 indicators, and 13 sub-indicators were derived from literature as the evaluation frame for this study. In the case of quantitative evaluation of restoration performance, habitat quality increased by 45% and ecological connectivity by 37% in natural-madang, and habitat quality by about 12% and ecological connectivity by about 19% in ecosystem conservation cooperation projects. This implies that the ecological restoration project can increase the ecological connectivity and the habitat quality of degraded sites even in a short period of time by improving the land-cover and land use. The results by applying the evaluation frame indicated that ecological and environmental factors and the ecological functions were improved by the restoration works, even though the magnitude of performances were diverse depending on the specific evaluation items, project type, and site characteristics. This study clarified that the success of ecological restoration project should be assessed by both of the short-term and long-term goals, which can be achieved by the maintenance and sustainable management, respectively.