• The Transactions of the Korea Information Processing Society
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• v.5 no.1
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• pp.49-62
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• 1998

Softwares which have many functions to satisfy user's requirements is developing. But generally, users use partial functions of software. If we could construct software which leave useful functions and remove unuseful functions in software with many functions, we could enhance execution efficiency by reduction of program size and quality of software. There are 6 items in international standard ISO/IEC 9126 about quality of software. These are functionality, reliability, usability, efficiency, maintenance and portability. In this study, we proposed metrics for measurement of efficiency and simplification method for source code. And we described products evaluation result and indicated problem and progress method for practical development project about proposed efficiency metrics.

• Journal of Advanced Navigation Technology
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• v.16 no.6
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• pp.997-1004
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• 2012

In this paper, we propose and implement a signal quality measurement algorithm for CDMA2000 1x terminal. The proposed algorithm is suitable to be implemented in software on a PC-based platform and extract the received signal after carrying out equalization, PN code acquisition and tracking, frequency and phase offset compensation with 4-oversampled input signal. Then, through despreading and demodulation with the extracted signal, the proposed algorithm regenerate the reference signal to be used in measurement. The signal quality is measured using this regenerated signal and the extracted signal.

• The Transactions of the Korea Information Processing Society
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• v.4 no.6
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• pp.1508-1518
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• 1997

For the effective development of high qualitative software, it is important to measure the "design quality" through the "process of design" which is the upper phase of software development. And based on it, to improve the "design quality" is also important. But, up to now, most of the researches have been in connection with the quality characteristics, and quality sub-characteristics that can be measured and evaluated by users, but the researches about the internal characteristics and metrics that can be measured and evaluated by developer in the process of the development have not been through going enough. Accordingly, the purpose of this research is to point out the problems included in the internal characteristics of the solution of these problems. Omissions and duplications of the internal characteristics can be prevented by arranging than newly according to the model suggestion. Furthermore, it is confirmed that developers can get the efficiency of measurement by metrics, and also can get good improvement effect of metrics measurement accuracy through the concrete application test.

• The KIPS Transactions:PartD
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• v.10D no.4
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• pp.719-726
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• 2003

A SPICE (Software Process Improvement and Capability dEtermination) and CMM (Capability Maturity Model) assessment can be considered as representative software process assessment models since assessors assign ratings to indicators and metrics to measure the capability of software precesses. But ail of process assessment models don't provide a subjective measurement procedure and metrics. In this paper we define basic quality process metrics and propose standard metrics for each process based on SPICE and CMM. This study also proposed a guideline for a subjective measurement procedure and the metrics are effectively use to SPI.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.9 no.3
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• pp.742-756
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• 2008

Recently, it's increasing to use the applied technology related to the quantitative and qualitative growth of industry area. One of them is software to be used in industry area, and software is the most important part in using the industrial equipments. Therefore, the quality of software in the industrial devices determines the performance of the devices. At this time, it's inspired an evaluation and measurement of software quality to have within industrial equipment, and it's forming the research and development in domestic and foreign. In this paper, we constructed evaluation metrics based on ISO/IEC 12119, the International Standard for the general requirements of software and ISO/IEC 9126-2, the International Standard for the evaluation of software qualify characteristics and sub-characteritics, and for this accomplishment, It has been designed and developed industrial software international standard compatible approval system which approve a quality based on quality test result of industrial software using the ISO/IEC 14598-6 that international standard for organization of evaluation module.

• Journal of Distribution Science
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• v.16 no.12
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• pp.81-93
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• 2018

Purpose - The purpose of this study was to propose a specific and empirical continuous transaction strategy through service quality of improvement to small and medium Korean companies whose main business is B2B distribution and sale of general-purpose SW. Research design, data, and methodology - The research procedure is largely divided into two phases. In the first phase, the service quality, the customer satisfaction, and the continuous transaction research hypothesis and the verification are carried out. Experimental data were collected from 450 companies, CEO companies of SMEs innovation institutes, and 510 companies from medium and large enterprises. From September 15 to October 5, 2015, 215 questionnaires were used. And research hypothesis and test were conducted by SPSS SW Ver. 20. Results - The results of the study confirm that service quality has a positive effect on customer satisfaction and continuous transaction: as the detailed items for improving the service quality, 'responsiveness', 'assurance' and 'empathy' have been adopted. Therefore, there are critical factors of a company's survival through continuous transaction. Conclusions - Through this study, we confirmed that the survival of small businesses require continuous improvement in service quality. Among the factors improving service quality, empathy means service satisfaction of customers; so, it is necessary to continuously improve it by evaluating customer satisfaction. Responsiveness means rapid response to customer needs and reliability; it is necessary to enhance customer responsiveness by continuous job training and service training. Finally, assurance is the same as sales product or after service. This means that it is necessary to not only issue the "supply contract," but also improve the reliability of the sales product by securing the competence of the consulting professional. However, because the service quality measurement factors selected in this study are the measurement factors that are mainly applied to large companies or those in the service industries, it is important to consider the type of sales of software distribution companies.

• The KIPS Transactions:PartD
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• v.10D no.5
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• pp.793-804
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• 2003

In the latest, it's increasing an applied technology to be related with growth of industry circles. It's one of them a software to be used in industry circles. and It's most important part to apply an industrial equipment, so software to take charge of major part is indicative performance of quipment. At this time, it's inspired an evaluation and measurement of software quality to have within industrial equipment, and it's forming the research and development by the inside and outside of the country. For this, it's constructed a valuation metric to be based on ISO/IEC 12119, the International Standard for general the terms desired of quality of software and ISO/IEC 9126-2, the International Standard of the terms valuation of qualify for evaluation and measure, and for this accomplishment, It has been designed and developed industrial software international standard compatible approval system which approve a quality based on quality test result of industrial software using the ISO/IEC 14598-6 that international standard for organization of evaluation module.

• Proceedings of the IEEK Conference
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• 2004.08c
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• pp.712-716
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• 2004

Because of rapid development of software technology, a number of software professionals have been concerned with component-based development methodologies. Up to date, the evaluation of component quality has been focused on object-oriented metric based methodology. But this paper presents the selection process and evaluation criteria based on an MCDM(Multiple Criteria Decision Making) technique for the selection of optimal COTS component from consumers' viewpoints. We considered functionality, efficiency and usability based on ISO/IEC 9126 for quality measurement and conducted practical analysis into commercial EJB component in internet. This paper shows that the proposed selection technique is applicable for the selection of the optimal COTS component.

• The Journal of Society for e-Business Studies
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• v.6 no.2
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• pp.73-85
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• 2001

Usability is defined by the effectiveness, efficiency and satisfaction with which specified users can achieve specified goal in particular environment. Today, many factors such as software acquisition, business re-engineering and the trend of software market have software industry considers usability as an important quality of software products. Therefore, the specification and measurement method for establishing the acceptable usability level of software is required during software development acquisition and evaluation. To evaluate whether software products is usable or not, we need evaluation method for software usability. This paper is not only to provide a framework for specifying the usability attributes of a product and establishing a comprehensive set of usability criteria, but also assessing usability metrics of the software. The usability metrics and checklist is developed based on the properties of the user interface using ISO standard and general usability principles with product-oriented view which means the Product has attributes contributing to determine the usability. This paper also suggested the way to weight the relative importance of the individual usability item depending on the software categories.

• Journal of the Korea Safety Management & Science
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• v.11 no.3
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• pp.95-103
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• 2009

Recently the information system introduction and the application which use the computer are increasing. The efficient operation of information system helps corporations to improve productivity, customer service and corporate competitive power. SaaS(Software as a Service), which is the developed type of outsourcing in the area of information technology, is to use standardized and packaged application by hosting from the outside of enterprise. SaaS is not developed yet as much as people's interest about that in the initial stage, but its related technology and service capacity are accumulated after repeated trial and error, and it's ready to activate the industry. In the area of information system, studies on the measurement of service quality were followed. But there is little study on service quality measurement in the field of SaaS(Software as a Service). The purpose of this study was to divides the SaaS with e-SERVQUAL and it consider the relationship with the perceived recognition and the usage intention. According to this, variables of traditional research were rejected because SaaS is not developed yet in Korea. But information had a strong effect on perceived recognition. Therefore, business related with in SaaS must have provided a correct information about various applications.