• 품질경영학회지
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• 제25권1호
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• pp.31-43
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• 1997

In this study, the pros and cons of TPM and RCM were comparatively evaluated at various aspects : a, pp.ication process, objectives, maintenance items, organizations, analysis of maintenace methods, etc. It is found that TPM can be considered as a management discipline. However, in TPM, there seldom exist concrete rules or guidelines to select a maintenance scheme. RCM, which is a widely used maintenance scheme for aircrafts or power plants, has a good analysis and decision logic for maintenance planning. In the paper, similar decision rules are adopted to TPM deployment to get an effective and effecient maintenance Planning.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2011년도 춘계학술대회 논문집
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• pp.860-869
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• 2011

It is very important that reduce the maintenance cost and extend life time of the urban transit EMU through effective maintenance method research. The maintenance cost of the urban transit EMU shares 60%~70% of it's life cycle cost. It means that the maintenance cost is bigger than the introduction cost of the urban transit EMU. In this study, I introduces a quality control technique to improve the urban transit vehicle reliability. I suggest the control chart using quality control technique. And the control charts apply to the Static Inverter of EMU.

• 품질경영학회지
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• 제43권4호
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• pp.499-510
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• 2015

Purpose: This paper treats the improvement of the quality and reliability of military weapon systems based on the maintenance data. Methods: The proposed method of the data integration and refinement are used to obtain the component reliability information and to find the frequently failed components based on the Pareto analysis. Based on the reliability information and the number of failed component frequencies, the target components of quality improvement are determined and improved by multiple methods such as engineering changes, special meetings, additional training and revising maintenance manuals. Results: Based on the proposed process, we find some components which need to be improved in order to enhance the quality and reliability. Conclusion: A process is developed for improving the quality and reliability of weapon systems. This process will be adopted by various weapon systems to enhance the quality and reliability, as well as reduce military spending.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2019년도 추계 학술논문 발표대회
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• pp.90-91
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• 2019

When the fire door is recently installed in the field, there are frequent cases where the fire door is manufactured with fire door having low quality or different structure compared to the performance that the fire door producer has confirmed in the performance test or the construction specification. Accordingly, on-site quality management and maintenance guideline for fire doors were presented. In this paper, we tried to explain the requirements for the construction of fire doors during the on-site quality management and maintenance guideline for fire doors presented in the study.

• Journal of the Korean Data and Information Science Society
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• 제18권3호
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• pp.689-696
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• 2007

This paper considers a Bayesian approach to determine an optimal PM policy with random maintenance quality. Thus, we assume that the quality of a PM action is a random variable following a probability distribution. When the failure time is Weibull distribution with uncertain parameters, a Bayesian approach is established to formally express and update the uncertain parameters for determining an optimal PM policy. Finally, the numerical examples are presented for illustrative purpose.

• 한국IT서비스학회지
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• 제21권3호
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• pp.43-61
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• 2022

With the development of information technology, IT-based services in public administration has become more indispensable. As a result, the importance of IT maintenance projects to improve the efficiency of IT services and secure service levels is growing. Due to the nature of IT maintenance projects on local government, which mainly involve small and medium-sized IT companies in the region, business participating companies often do not have an appropriate methodology for service quality management. To solve this situation, the government has prepared a service level agreements (SLAs) that can be applied to IT maintenance projects. However, most local governments do not use SLAs for IT maintenance projects. As a result, various problems such as failure of the IT maintenance project or deterioration of quality are occurring Thus, this paper suggested major indexes to evaluate which service factors affect the efficient operation of information systems and the improvement of service quality in IT maintenance projects of local governments and analyzed the importance of indexes based on AHP method. Using this research method, this study found the theoretical implications on the outsourcing service of IT maintenance.

• 한국산업정보학회논문지
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• 제22권3호
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• pp.63-76
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• 2017

전통적으로 군수지원체제 구축과 결과품질에 관심이 집중되는 환경 속에서도 군수현장에서는 상호작용 품질에 대한 사용부대의 니즈가 나타나기 시작했다. 군수 기능 중 보급, 정비, 급양부대가 제공하는 군수지원 서비스품질 차원 중에서 상호작용 품질이 사용부대의 만족에 더 큰 영향을 미친 것으로 나타났는데, 특히 정비기능의 상호작용 품질이 가장 영향력이 크게 나타났다. 설문조사를 통한 실증분석 결과와 현장 군수종사자의 인터뷰가 이를 잘 증명하고 있으며, 고객과 상호작용 활동이 두드러지는 정비 기능의 특성이 이를 뒷받침하고 있다. 또한 상대적으로 직무만족이 높은 정비부대 종사자가 제공하는 서비스가 사용부대의 만족을 향상시키는 결과를 가져왔다.

• 품질경영학회지
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• 제33권3호
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• pp.114-125
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• 2005

Maintenance equipments, tools, manuals and documents are needed to maintain the weapon systems. At the time, a lot of technical materials are maintained and used individually at a various places and organizations. Thus, maintenance engineers can not get the necessary informations quickly and the efficiency of maintenance was low. In this paper, first we analyze the maintenance processes in weapon systems and define the total measure to evaluate the maintenance efficiency of weapon systems. Second, we propose a implementation procedure to integrated maintenance system.

• 품질경영학회지
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• 제15권1호
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• pp.76-81
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• 1987

Past treatment of the single machine maintenance problem has shown that preventive maintenance may be desirable for equipment for which failures are caused at least partially by wear-out factors. In all previous treatment, however, the size of the maintenance-repair crew has been held constant and the optimal maintenance period has then been determined. This paper suggests a simultaneous solution for the maintenance-repair crew size and the optimal maintenance period. The optimal maintenance period is seen to shift as the size of the maintenance-repair crew varies.

• 산업경영시스템학회지
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• 제46권2호
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• pp.82-101
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• 2023

This study is to identify the maintenance service quality of eco-friendly cars, which are rapidly increasing recently. Research is conducted by synthesizing research from the perspectives of internal employees and external customers by using the service profit chain model. Specifically, it is to study the overall structural relationship between internal customer satisfaction, physical quality, interaction quality, outcome quality, external customer satisfaction and long-term orientation. For the study, 202 questionnaires were collected from internal employees and 204 questionnaires from external customers. The results of testing the research hypotheses targeting the internal employee group are as follows. As a result of testing hypothesis 1, internal customer satisfaction has a significant positive (+) effect on physical quality and interaction quality. As a result of testing hypothesis 2, the service quality of eco-friendly car maintenance has a significant positive (+) effect on each other. As a result of testing hypothesis 3, physical quality and outcome quality have a significant positive (+) effect on external customer satisfaction. The results of testing the research hypotheses targeting an external customer group are as follows. As a result of testing hypothesis 2, in the relationship between eco-friendly car maintenance service quality, physical quality has a significant positive (+) effect on interaction quality, and interaction quality has a significant positive (+) effect on outcome quality. As a result of testing hypothesis 3, interaction quality and outcome quality have a significant positive (+) effect on external customer satisfaction. As a result of testing Hypothesis 4, external customer satisfaction has a significant positive (+) effect only on intention to reuse. Finally, as a result of examining the difference in perception between the internal employee group and the external customer group in eco-friendly car maintenance service quality and external customer satisfaction, it was verified that there was a significant difference only in outcome quality and external customer satisfaction.