• 제목/요약/키워드: Quality Dimensions

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Assessing the Success rate of e-Learning Systems Aadoption in Saudi Higher Education Institutions during COVID-19 Pandemic: Student Perspective

  • Aljuhani, Nouf;Matar, Zinah;Alzahrani, Asma;Saeedi, Kawther;Badri, Sahar;Fakieh, Bahjat
    • International Journal of Computer Science & Network Security
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    • 제22권3호
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    • pp.77-88
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    • 2022
  • In response to the significant COVID-19 outbreak, countries have enforced the use of E-learning systems as an alternative to traditional learning; to contain the virus and minimize the infection rate while maintaining the continuity of the learning experience. However, the effective adoption of E-learning systems requires a well-understanding of critical factors, especially in times of crisis. In this regard, this study intends to assess the success of the E-learning system adoption by Higher Education Institutions (HEIs) during the crisis of COVID-19 by utilizing the Information Systems Success (ISS) model. This study's adopted model consists of nine interdependent dimensions, namely: Technical System Quality, Information Quality, Service Quality, Learner Quality, Perceived Satisfaction, Perceived Usefulness, System Use, Intention to Use, and System Success. An electronic survey was distributed among higher education students from different universities in Saudi Arabia to explore each model's dimension. Structural Equation Modeling (SEM) has been applied via SmartPLS software to test the causal relationships between dimensions. This study's main results revealed that students' Service Quality, Learner Quality, and the Intention to Use by students are essential drives for E-learning System Use during the Covid-19 pandemic. Meanwhile, the Intention to Use the system is significantly influenced by Perceived Satisfaction and Perceived Usefulness dimensions. Further, Perceived Satisfaction, Perceived Usefulness, and System Use are interdependent, and all three have a significant positive impact on E-learning System Success.

관계혜택과 커뮤니케이션이 관계의 질과 장기지향성에 미치는 영향 - 미용서비스 점포를 중심으로 - (The effects of relationship benefits and communication on relationship quality and long-term orientation - Focused on beauty service stores -)

  • 김성은;정명선
    • 복식문화연구
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    • 제23권3호
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    • pp.484-497
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    • 2015
  • The purpose of this study was to examine the effect that relation-building factors between beauty service stores and customers have on relationship quality and long-term orientation. Specifically, the influence of relation formation factors (relationship benefits and communication) on relationship quality (satisfaction and trust) and long-term orientation was empirically examined. This research was conducted through a questionnaire survey, and 402 adults were targeted from Jan. 6 to Jan. 16 in 2014. The results were as follows. First, the relationship benefits of beauty service stores were classified into four dimensions of psychological, social, economic, and informational benefits. It was found that only the dimension of psychological benefits had a significant influence on long-term orientation among the relationship benefits dimensions. Second, it was found that the psychological benefits of beauty service stores had positive effect on relationship quality (satisfaction and trust). It was shown that informational benefits had a significant influence on satisfaction only. Third, it appeared that communication had a positive effect on long-term orientation. Fourth, it was found that communication had a significant influence on relationship quality(satisfaction and trust). Finally, it was shown that relationship quality (satisfaction and trust) had positive effect on long-term orientation. The implications of the research and direction for future study were discussed.

스쿠버다이빙 리조트의 서비스 품질이 고객만족 및 재방문 의도에 미치는 영향: 위험지각속성의 조절효과를 중심으로 (The Effect of Scuba Diving Resort Service Quality on Customer Satisfaction and Revisit Intention: Focusing on the Moderating Effect of Perceived Risk Attributes)

  • 성윤범;노용휘
    • 품질경영학회지
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    • 제51권4호
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    • pp.589-606
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    • 2023
  • Purpose: This study investigates the effects of scuba diving resort service quality on customer satisfaction and revisit intention, considering the moderating effects of perceived risk by scuba divers such as individual, social, and physical risks. Methods: This study surveyed scuba divers using scuba diving resorts in South Korea. The data were analyzed using multi-regression and hierarchical regression analysis. Results: The results of this study are as follows; all five service quality dimensions (tangibles, reliability, responsiveness, assurance, and empathy) significantly affected customer satisfaction and customer satisfaction also affected revisit intention. However, no moderating effect by perceived risk were observed between customer satisfaction and revisit intention. The cause of these results is believed to be the nature of scuba diving as a adventure sport. Conclusion: These results implies that scuba divers' purchase action can be different from the general service users from the perspective of perceived risk. Considering the uniqueness of adventure sports of scuba diving, the managers of scuba diving resorts need to act actively paying attention to all dimensions of service quality, and customer satisfaction.

성인여성의 연령집단별 유방형태 분석에 관한 연구 (A Study on the Breast Shapes of Adult Women according to the Age)

  • 김영숙;손희순
    • 대한가정학회지
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    • 제39권2호
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    • pp.25-40
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    • 2001
  • The purpose of this study is to provide for the basic data useful to the development of the quality of brassiere featuring a good wearing feeling and an effect of reinstating and correcting breast shape. For this purpose, 220 adult women aged between 20 and 59 were sampled to survey their actual breast shapes. The results of this study can be summarized as follows; 1 According to the increase of age, the items of height were decreased and items of width, depth, circumference and length were increased, being obeser and breast point were drooped. So volume and bottom are3 of breast of 40.50′s women′s age group were larger than 20.30′s women′s age group and breast point width of 40.50′s women was being wider by increase of interior dimensions of breast. 2. The components of adult women′s breast shape can be categorized into "obesity of breast", "upper dimensions of breast and drop", "lower dimensions of breast and drop", "location of breast point and vertical size of breast", "interior dimensions of breast", "exterior dimensions of breast" Such components of breast shape very in terms of weight or apparence depending on ages. Older women tend to have more droopy and widen breasts.

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사회계층과 과시적 소비 및 의복가격차원에 관한 연구 - 여대생을 중심으로 - (The Study on Social Class and Conspicious Consumption Related to Dimensions of Clothing Price)

  • 김수경;류은정
    • 대한가정학회지
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    • 제39권1호
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    • pp.169-178
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    • 2001
  • In this study, we examined relationship among social class, conspicious consumption, dimensions of clothing price, and clothing buying behavior. The data were obtained by 290 female college students using questionnaire. The questionnaire were consist of four parts, dimensions of clothing price, conspicious consumption, clothing buying behavior, demographic factors. And the data were analysed with frequency, $x^2$-test, factor analysis, cluster analysis, ANOVA and Duncan test. The results were as follows. First, there was significant differences in social class and their attitude on dimensions of clothing price. Upper class consumers evaluate clothing price as Quality and dignity, on the other hand, lower class consumers perceived it as tendency for discount. Second, clothing selective standards was founded significantly different in social class. Clothing symbolic factor was more important to the upper class then lower class. Third, upper class consumers had a tendency of purchasing more clothes than lower class, and spend more money on clothing. Fourth, there was significant differences in conspicious consumption group and their attitude on dimensions of clothing price. Fifth, when conspicious consumption tendency is higher, importance of clothing price is highly perceived by college student. Sixth, Amount of clothing purchase and clothing expenditure were significantly different in conspicious consumption group. Consumers tend to buy more clothes and spend more money on clothes when they had high tendency in conspicious consumption.

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대구·경북 지역 5개 대학도서관 전자정보실의 운영현황과 이용행태, 이용자만족도 분석 (Analysis on the General Operations, Usages, and User Satisfaction of the Electronic Information Centers in the Selected University Libraries in Daegu and Kyoungpook Area)

  • 조민영;오동근
    • 정보관리연구
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    • 제43권4호
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    • pp.49-68
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    • 2012
  • 이 연구는 대학도서관 전자정보실의 운영현황과 이용행태, 이용자의 서비스품질에 대한 인식 및 만족도를 분석하기 위해 대구 경북 지역의 주요 5개 대학도서관을 이용하는 480명의 이용자를 대상으로 수행되었다. 이들 대학도서관은 아직 Information Commons로 전환되지 않은 상태에서 어느 정도의 다른 수준에서 디지털서비스를 제공하고 있는 것으로 나타났다. 전자정보실 서비스 품질은 시설 기자재, 컨텐츠(자료), 직원의 3개요인으로 구성되며, 이 3개요인은 전자정보실의 이용만족도에 유의한 영향을 미치는 것으로 나타났는데, 시설 기자재 요인이 가장 높은 만족도를 보였다. 전자정보실에 대한 전반적 이용자만족도와 시설 기자재 및 컨텐츠(자료)에 대한 만족도는 대학도서관별로 유의한 차이를 보이고 있지만, 직원요인은 유의한 차이가 없는 것으로 나타났다.

미국대학원이 인지하는 韓國傳統紋樣의 感性이미지 (Sensibility Images of Korean Traditional Motifs Cognized by American College Students)

  • 장수경
    • 한국의류학회지
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    • 제26권3_4호
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    • pp.402-411
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    • 2002
  • 미국대학생이 인지하는 한국전통문양의 감성이미지와 그 구조를 살펴보았으며, 그 결과를 종합하면 다음과 같다. 첫째, 한국전통문양의 종류, 표현유형, 구성형식, 적용대상에 따른 감성이미지는 고급성, 단순성, 쾌할성, 현대성의 네 가지 차원으로 구성되어 있으며, 고급성과 단순성 차원이 주요 차원인 것으로 나타났다. 둘째, 한국전통문양에 대한 감성이미지는 독립변인인 문양의 종류, 표현유형, 구성형식, 적용대상에 따라 유의한 차이가 있었으며, 고급성 차원의 이미지에는 문양의 표현유형이, 쾌활성 차원의 이미지에는 문양의 구성형식이, 현대성 차원의 이미지에는 문양의 적용대상이 중요한 영향을 미쳤다.

식품보장 기준선 마련을 위한 기본 개념과 세부 영역 설정 및 관련 지표 탐색 (Basic Concepts and Detailed Dimensions of Food Security and Related Indicators for Policy Development and Evaluation)

  • 박소현;황지윤;심재은;김기랑
    • 대한지역사회영양학회지
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    • 제26권6호
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    • pp.429-440
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    • 2021
  • Objectives: Standardized guidelines and reference points for a food security policy are necessary to guarantee that basic social safety nets work properly. Therefore, this study aimed to explore the basic concepts and detailed dimensions of food security, including the potential relevant indicators, and sought to establish standardized well-being baselines. Methods: A literature review and 14 expert roundtable discussions were carried out to analyze and extract the key concepts of food security. After determining these concepts and detailed dimensions of food security, a conceptual framework was modeled. Then, indicators for each local government that could be monitored and evaluated for each sub-area were suggested. Results: The concept of food security was defined as follows: Individuals should be provided with sufficient, safe, and quality food, which should be accessible to the community and available for use to achieve health and well-being. In addition, food security should be ensured sustainably in a changing environment. Four dimensions were suggested while conceptualizing food security. First, sufficient food, which means sufficient food supply in quantity, quality, and safety. Second, equitable food which includes creating environments in which high-quality and safe food can be purchased at an appropriate price and can be provided regardless of the socioeconomic gap. Third, healthy food which should be provided to promote people's health and happiness through the eco-friendly consumption of food. Fourth, sustainable food, which can be supplied in a sustainable manner and as part of an eco-friendly food system that considers the conservation of natural environments. Conclusions: The basic concepts and detailed areas of food security including the potential indicators proposed in this study, may be useful for developing and implementing various policies and programs to support food and nutrition security in the future.

Systematic Search and Qualitative Evaluation of Dietary Supplement Mobile Applications: Using the Mobile Application Rating Scale (MARS)

  • Hyeon Ji Lee;Si Hyun Seong;Hyunjin Chung;Yun Jeong Lee;Jae-Hyun Kim
    • 한국임상약학회지
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    • 제33권1호
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    • pp.51-61
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    • 2023
  • Background: Mobile applications (apps) on dietary supplements can increase consumers' access to information. However, it can lead to indiscriminate use of dietary supplements. This study aims to systematically review dietary supplement apps released in English and Korean and evaluate the quality of those apps. Methods: Through the app stores, apps on dietary supplements were systemically searched and examined. Two independent evaluators evaluated the apps and presented a mean score using the Mobile App Rating Scale (MARS). The correlation between MARS scores, user and evaluator ratings, and the number of secondary features of the apps were analyzed. Results: Of the 2,772 dietary supplement apps identified, 17 apps were included according to the selection criteria. The mean MARS score was 3.28 (standard deviation: 0.29) out of 5. Apps had higher scores in aesthetics and functionality dimensions, while engagement and information dimensions had lower scores. There was a positive correlation between the number of app downloads and information among MARS dimensions. The subjective evaluation also correlated with the information dimension. There was a positive correlation between the secondary features of the apps and MARS total score as well as the engagement dimension. Conclusion: The dietary supplement apps need to be managed at a higher level of quality to provide safe and reliable information to consumers. Especially, quality on information and engagement dimensions can be improved. Involvement of healthcare professionals in the app development, management with adequate referencing of information, and use of secondary features for enhanced user engagement can be helpful.

소셜TV 서비스품질 요인이 수용의도에 미치는 영향 : 기술수용모형(TAM)을 중심으로 (Effect on Acceptance Intentions to Service Quality factors of Social TV : Focus on Technology Acceptance Model)

  • 권두순;황찬규;홍순근
    • 디지털산업정보학회논문지
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    • 제11권3호
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    • pp.201-218
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    • 2015
  • The purpose of this study is to verify a causal relationship between social tv services and intended acceptance of social tv service through the SERVQUAL five dimensions which mean generally assessment of superior user. Also I am going to analyze that how factors of intended acceptance of social tv service effect on intended acceptance through perceived usefulness and perceived ease of use based on Technology Acceptance Model which provides theoretical basis for behavior response of information technology. This study is significant that social tv combine the five dimensions of service quality that mean assessment of overall excellent or superior user and Technology Acceptance Model that provides theoretical basis for describing an behavior response of information technology.